5/5
GoogleGood properties and helpful, Aimee was especially good at showing properties
Trusted Agent profile · Lenton
Tomlinson Estate Management Limited Lenton reviews
★★★★★
598 reviews across 2 platforms
143 Lenton Boulevard, NG7 2BT
Tomlinson Estate Management Limited's office in Lenton, at 143 Lenton Boulevard, is rated 4.1 out of 5 across 598 reviews on two platforms, including 576 Google reviews rated 4.2.
Reviews
Every review we hold for the Lenton office, from every platform, shown as written. First names only.
Google5/5
GoogleTake was a great house tour guide
5/5
GoogleGrace was so helpful and really lovely
5/5
GoogleI’ve recently just finished doing some maintenance work for Tomlinson estates and Leisha was really professional, everything went really well and I’m looking forward to working with them again.
5/5
GoogleTomlinson are a great estate agent to rent from. Great service and Leisha was always very helpful and prompt in sorting out any problems we had. Would highly recommend.
5/5
GoogleGrace was lovely and very helpful
5/5
GoogleI have recently dealt with Kitty. She was very professional and lovely to deal with. I look forward to seeing her and the rest of the team soon.
5/5
GoogleGrace was very friendly and informative!
1/5
GoogleTerrible Sthdent property not plastered and decorated so daughter and other girls unabe to get in until well after the moving in date . Bed broken and matress filthy, garden / patio full of weeds a unusable, plumbing issues open toilet waste pipe in the bathroom allowing smells in. Not happy at all with the service. Deposit still not given back after the girls have vacated with ridiculously high charges being levied . DON'T USE TOMLINSONS
1/5
TrustpilotAvoid, avoid, avoid...
Unbelievably bad. Do absolutely nothing to resolve problems. Don't care about the students in their properties - like the landlords only interested in squeezing as much money out of them as possible for poor accommodation. Leaks left unfixed, substandard repairs so they just leak again. Properties rented out dirty and in poor condition and with doors that aren't secure. Endless battle to get even basic repairs. Use someone else.
5/5
Googlegreat experience with them especially Leisha, who dealt with issues swiftly
5/5
GoogleMy review is based upon the agent Kitty. Kitty has looked after us as tenants for the last year and has been the best agent I have ever had. She is very responsive and helpful, always escalating any issues very promptly. Whenever Kitty visited, she was very kind and engaging and I would definitely recommend her as an agent.
5/5
GoogleBest agents in Nottingham. Aimee is a pleasure to work with and it always seem a good atmosphere in their office even when they are incredibly busy.
5/5
GoogleViewed two properties today, our estate agent was Lara she was very friendly and helpful. definitely recommend !!
5/5
GoogleMaintenance is always dealt with quickly and proportionately to the severity of the issue. After 3 years using these agents they have got more professional every year. Not getting deposits back is not always the fault of the agents and is often the landlord, so other bad reviews are unfounded.
1/5
GoogleRented a 4 bedroom house that was consistently mouldy, had no table to eat at, any repairs took a long time and many follow up calls/emails, we were charged 50% of our deposit for cleaning fees when we left the house in a clean state. Wouldn’t recommend.
5/5
GoogleI have no hesitation at all in recommending Tomlinsons. Joe Hammond, who we dealt with, was swift & responsive throughout the entire process, helpful, polite & extremely efficient. The sale went through smoothly with no delays in spite of Covid. Thanks Tomlinsons...!PositiveResponsiveness, Professionalism, Value
5/5
GoogleLisha,kitty and Amy were amazing in helping me through the process of getting my keys today, extremely accomodating and incredible service,I cant thank them enough!
5/5
GoogleMae showed us round 4 properties and was super nice and answered all our questions
5/5
GoogleVery friendly and accommodating
1/5
GoogleIf I could give 0 stars, I would. From moving in, we've had problems, some now resolved, some still being fought for with Tomlinson. Problems like back garden being covered in trash, broken beds, poor water pressure, leaks through the ceilings, the list goes on. The showers have been looked at a few times, often making problems worse, or creating a new problem. Tomlinson clearly are avoiding my current repair requests and emails about fixing these showers as I assume they can't be bothered to fix it. The person who I emailed once even lied to us saying that there was no issues with the showers. The communication is awful with agents and repair people letting themselves in without any prior notice and often the repair people have no idea what they're doing. The email communications I've had have been passive aggressive (when I manage to get a reply back). I'm looking forward to being scammed by their deposit reductions mentioned in other people's reviews when we move out next year. Yet another scummy, exploitative student lettings agent.
1/5
GoogleI just want to say that keeping every other issue aside, it’s been a week since I have moved in the property and I am still not able to connect to the wifi which is a very important and basic amenity. I have been following up everyday but still no help with the issue.
5/5
GoogleKitty has been my property manager over the last year and she has been phenomenal! So lovely and always wanting to help :)
1/5
GoogleBad experience with them from the start, first they said we could have pure rent payment moved to link with out student finance payments then stated that was never said, never told us when maintenance was arriving so constantly woke up to people coming through the door, absolutely ridiculous and inconsistent with communication from the start and would take weeks to reply to the simplest of emails from us, and now aren't answering emails properly about us getting our deposit back with the amount they quoted us as they haven't given us the correct amount. And also charges way to much for a cleaning fee even though we were constantly being told the house was in the best state that they've ever seen it
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Read Tomlinson Estate Management Limited's Google reviewsLeave Tomlinson Estate Management Limited a review
