Trusted Agent profile · Leiston, Suffolk
★★★★★
388 reviews across 1 platform
7 High Street, Leiston, Suffolk, IP16 4EL
Flick and Son's office in Leiston, Suffolk, at 7 High Street, is rated 4.8 out of 5 across 388 reviews on 1 platform, including 388 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Flick and Son, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leiston office, from every platform, shown as written. First names only.
5/5
GoogleYasmin was great, really helpful throughout our searching process and always friendly.
Dear Robert, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAny and Leigh were great to work with! I highly recommend them.
Dear Lawrence, We are thrilled to hear that you are pleased with the service you have received from our Chiswick office and that you’ve kindly taken the time to write a fantastic review. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery professional approach to letting. We feel very confident with Erica and her team in Chiswick. Thoroughly recommended.
Dear Glenn, We are delighted to read that Fletchers Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleYasmin was great, really helpful throughout our searching process and always friendly.
Dear Robert, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleErica is easy to deal with and really responsivePositiveResponsiveness, Professionalism
Dear Margarete, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleAmy and Leigh helped us find the perfect rental and made the process really quick and easy
Dear Meg, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleTina helped us with absolutely everything! We’re looking for the perfect house for a very very long time and Tina just found the one! She’s so kind and she’s always there exactly in the moment that you need her. Thank you so much !
Dear Erica, Thank you for your kind comments regarding Tina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe team have been very helpful swiftly letting out and managing my flat. Very knowledgeable about the Chiswick area, quick to respond to needs and act on the issues that have popped up from time to time. Recommended to anybody looking to let out a property in the area.
Dear Joe, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTia Glenn, Giles Melton, Beth Jeromson & Hayley Forrest complete what is the dream team of W4. A professional team who know the area, the industry & show such passion in the work they do. As a contractor visiting for keys regularly it's refreshing coming into this office, knowing a warm welcome awaits. Great job guys - A smile goes a long way.
Dear Mark, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
GoogleTia is an amazing person; she honestly answered all my questions
Dear مالك ع, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleNatalie Manin is an excellent agent, great, service, would highly recommend.
Dear Johnny, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI was speaking to Rachel who I can't speak any more highly of. She offered a lot of help over the few weeks when trying to find a property - massively appreciated. She was the only agent to give us this much time and support whilst looking.
Dear Alex, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleYasmin in Chiswick has been so helpful and kind!!!
Dear City Explorer, Thank you for sharing your kind words with us. We are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had the pleasure of working with Lara to finalize my new flat contract, and the experience was exceptional. she made the paperwork process a breeze, demonstrating expert knowledge, responsiveness, and attention to detail.
Dear Abdullah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThank you Giles for renting our house. If only we had used your earlier.
Dear David, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleTina in the lettings team combines being very responsive with really listening to your requirements. The properties she has suggested and showed me have been right "on brief". Very helpful and saves a lot of wasted time for both of us. Highly recommended
Dear Tim, It’s great to hear that you have had a brilliant experience with Tina. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleYasmin helped us find a flat that we loved under our budget when the market was really tight. We were abroad when the house came on the market and Yasmin did extra work to help us secure the house whilst we weren't in the country.PositiveResponsiveness, Quality, Professionalism, Value
Dear Lewis, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleLooking for a property can be stressful and time consuming especially when you have demanding jobs. Unfortunately not every property you see is right for your needs, but Beth has be been great and helped us find our ideal home. She was readily available and any request were met in a professional and timely manner. Thank you!
Dear Adam, Thank you for your kind words regarding our Chiswick office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleNatalie Manin assistance has been excellent. She is reliable, precise and most importantly efficient. She knows how to make things happen. Her support has been priceless - especially while I was very busy with work - and so I didn't think twice to recommend her to my best friend, too. Thank you.PositiveProfessionalism
Dear Laura, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with Natalie and our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI am so lucky to have Tina in the journey of property searching, even though we haven't locked anything down...She's kind, responsive(!!), and trying her best to provide information to us. I believe with her hard work we can hope for the best!
Dear Yasmine, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI am still in search of a property as we are looking for something quite specific. Daniella always keeps us up to date with anything that may be coming on. She has been very helpful and hopefully will find us something soon !
5/5
GoogleThe letting consultant Yasmin reached out to me when I was searching for properties and was very dedicated in helping us find a new place to live, showing video tours of the properties and sending great options during the process. Great service, thank you!
Dear Yasser, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleThese guys never gave up when it came to renting my property out, and ended up securing us a very good tenant, in the face of lots of doom and gloom. Always stayed in touch and kept us in the loop, and were ever so helpful with other things like organising check in & inventory details. Thank you!
Dear Claire, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleFantastic service and always very helpful. Ed always followed up with us very quickly and helped us find an incredible flat. Highly recommend agency.
Dear Umberto, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ed, and hope we can help again in the future. Kind regards, Sarah , Customer Relations Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Flick and Son's Leiston office has 388 reviews across 1 platform: 388 on Google.
Flick and Son Leiston is rated 4.8 out of 5 across all 388 reviews, and 4.8 out of 5 on Google from 388 reviews.
Yes. In The Trusted Agent 2026 awards: Flick and Son, Leiston won Platinum.
Flick and Son Leiston, 7 High Street, Leiston, Suffolk, IP16 4EL.
