4/5
GoogleMany thanks to Jade for her effort and attention.
Agent replied
Dear Okan, thank you very much for taking the time to submit your review. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
Trusted Agent profile · Leiston, Suffolk
Flick and Son Leiston reviews
★★★★★
388 reviews across 1 platform
7 High Street, Leiston, Suffolk, IP16 4EL
Flick and Son's office in Leiston, Suffolk, at 7 High Street, is rated 4.8 out of 5 across 388 reviews on 1 platform, including 388 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Flick and Son, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Leiston office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat Services, Knowledgeable and friendly Agents (Tia is fantastic!)
Agent replied
Dear Katerina, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI really appreciate Agata's excellent support for the property that my family has rented in for more than 3 years. She has professionally and smoothly taken care of all the stuffs related the property. I am very happy and surely will get continuous / excellent support from Agata in the future as well. Highly recommend ^^ !
Agent replied
Dear Jonghyun, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI was looking for a house to rent in West London for a while but wasn't having much luck until I was in touch with the lettings agent here called Courtney. She was exceptional, listened to what I was looking for and matched it up seamlessly meaning I found somewhere I'm very happy with. Highly recommend
Agent replied
Dear Chiswick, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
4/5
GoogleYasmin worked really hard when helping us in our search for a new rental. She was the most tenacious estate agent we worked with, consistently following up with new properties that met our developing requirements and took us on the most viewings.
Agent replied · 27 August 2023
Dear Festoon, what a lovely review you have given regarding our Chiswick office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleIt was brilliant to work with Amy and Leigh - they offered us early access to view a flat as they knew it suited our needs perfectly and they were super quick and responsive with the whole process - thank you!
Agent replied · 27 August 2023
Dear Bella We are thrilled to hear that you are pleased with the service you have received from our Chiswick office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTina did an excellent job in taking us from initial viewing to deal closed and docs signed in just 5 days. A pleasure to work with - thank you for your help!
Agent replied · 27 August 2023
Dear Pete, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTina my letting agent has been amazing, very caring, helpful, professional !
Agent replied · 24 August 2024
Dear Roberta, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team
5/5
GoogleIn the past 4 months I have been in contact with 18 real estate agents in south west London. In many respects, Han stands out positively. His responsiveness, pro-activeness and friendliness are second to none. I highly recommend him.
Agent replied · 27 August 2023
Dear Charl, Thank you for sharing your kind words about Han. Your comments are much appreciated by the Chiswick team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThank You Tia and Erica
Agent replied
Dear Cynthia, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleProfessional, efficient and have a great understanding of what is right for both a landlord and the tennant. In all our experience of Lettings, we haven’t seen such an excellent level of service. Very happy indeed!
Agent replied · 27 August 2023
Dear Fozia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI recently used Fletcher’s to rent a property and cannot recommend them enough. They are efficient and professional and always readily available to answer any of my queries. I will be recommending their service to my friends as it makes a change to use an estate agents that actually care!
Agent replied
Dear Ms Wensley, Thank you for your review, it is our aim at Fletchers to deliver a five star service to all of our clients and customers and so I am delighted to read that we have achieved this for you. I do hope we can be of assistance to you again and would like to wish you all the best for the future. Kind regards, Anna Devey Customer Relations Administrator.
5/5
GoogleWe dealt with Michael in lettings who was extremely professional and diligent. Very helpful - would definitely use him/them againPositiveQuality, Professionalism
5/5
GoogleLeigh took the time to understand what we were looking for and made the whole process logical and straightforward. She showed us many options and none felt like a waste of time. Once we chose the process was efficient and easy. What more could you want?
Agent replied
Dear Katy, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI have dealt several times with Natalie Manin - Head of Lettings - and I really appreciated her always being reactive, motivated, enthusiastic, knowledgeable and understanding. I would certainly recommend her to anyone looking to rent a property in Chiswick.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Dear Vincenzo, Thank you for taking the time in providing such lovely comments about Natalie in our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleHad a great experience dealing with Yasmin. She led the negotiations well and secured the flat for us in 2 days after viewing the property. We have now moved in and love the new place.PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Dear Simran, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Chiswick office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe have recently found our perfect property to rent with the help of Paul. He has been so helpful and patient with our search and the communication and service has been excellent! Thank you
Agent replied · 27 August 2023
Dear Rachel, Thank you for sharing your kind words about Paul. Your comments are much appreciated by the Chiswick team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleA professional and enthusiastic office managed by a highly capable and knowledgeable, Erica Whitehead. Our experience with this lettings office has been first rate in the last 3 years whilst we have been renting our house through them.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Dear Anant, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleExcellent service, prompt responses and really listened to what I needed. Would highly recommend.
Agent replied · 24 March 2024
Dear Lydia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleWe have Beth Jeromson as our agent here - she has been one of the best agents we have ever dealt with in London - very professional and approachable. Overall the process of signing our lease went very smoothly and she kept us well informed throughout.
Agent replied
Dear Matt, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleReally enjoyed working with this agency, also working with Han, who is both highly knowledgeable on this area and also really easy to speak with. Superb service
Agent replied · 27 August 2023
Dear Matthew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleLaily really made my whole experience of renting a breeze, she was attentive and caring in exactly what i was looking for and my budget.. thank you very much… i appreciate it
Agent replied · 27 August 2023
Dear Noora, Thank you for sharing your kind words about Laily. Your comments are much appreciated by the Chiswick team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAbsolutely fantastic! So so helpful and knew exactly the type of tenant I was looking for! They were honest with me about the market and did not over value like other agents had! Would recommend fletcher so to all my friends, thank you so much!
Agent replied
Dear Linda, many thanks for the 5 star review. We really appreciate your comments and you having taken the time to post this. The team will be delighted as I know they work hard to ensure to that they deliver a great service. Kind regards Asma Chugthai, Customer Relations Manager
5/5
GoogleI was absolutely delighted with Giles and Beth in lettings. My property had been empty for two months and they found a Tennant on their first day of viewings. Feedback, contact and advice was timely and they were extremely efficient. Can't fault them on anything.
Agent replied
Dear Jayne, Thank you for taking the time to write a review about the great service you received from our Chiswick Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Flick and Son Leiston
Has Flick and Son won any awards?
Yes. In The Trusted Agent 2026 awards: Flick and Son, Leiston won Platinum.
