Trusted Agent profile · Leiston, Suffolk
★★★★★
388 reviews across 1 platform
7 High Street, Leiston, Suffolk, IP16 4EL
Flick and Son's office in Leiston, Suffolk, at 7 High Street, is rated 4.8 out of 5 across 388 reviews on 1 platform, including 388 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Flick and Son, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leiston office, from every platform, shown as written. First names only.
5/5
GoogleRecent re-letting and new tenancy went smoothly and I was kept informed all the way. Very happy with the service provided.PositiveResponsiveness, Quality, Professionalism, Value
Dear Heather, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Chiswick office. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
GoogleThe whole process went smoothly. An asking price offer in the first weekend, and no problems. Highly recommended. Leigh, Erica, and Bridget, particularly helpful.PositiveProfessionalism
Dear Ross, Thank you so much for the fantastic feedback, the team are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleQuickly found us a tenant. Very professional during the tenancy. I especially would like to praise Erica and Tia for their support and customer service.
Dear Norb, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleAn absolute pleasure to deal with this letting agency, they were very helpful. Marc
Dear Marc, thank you for your 5* review, we are pleased to read about your positive experience with the team in our Chiswick office. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleIncredible experience with the team always very helpful and provide excellent customer service
Dear Pamela, Thank you for your lovely comments and 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a really pleasant experience with Courtney Page on lettings . Very professional and gave valuable advice. Will certainty use this agency in the future. Thanks!
Dear Rory, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI've been speaking with Beth regarding the rental of my flat in Chiswick. She has provided a great service from start to finish and knows her stuff!
Dear Jordan, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleFantastic experience with Natalie who secured a tenant at the asking price very soon after being appointed- would highly recommend!
Dear Elena, Thank you for sharing your kind words about Natalie. Your comments are much appreciated by the Chiswick team. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSuperb client services, attentive to specific requirements required would highly recommend
Dear Jennifer, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI found Fletcher’s to be highly responsive and diligent in the management of my rental property for a number of years
Dear Phil, Thank you for your kind words regarding our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
4/5
GoogleProfessional, courteous and cheerful. Responsive and easy to work with.
Dear Mike, We are thrilled to hear that you are pleased with the service you have received from our Chiswick office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleOur lettings agent, Tina, has been so helpful and proactive.
Dear Maryam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHighly recommend for lettings, professional group of active individuals that always get the let done.PositiveResponsiveness, Quality, Professionalism, Value
Dear Paul, Thank you for taking the time to leave a great five star review! I am thrilled to read that you will recommend us and will make sure your comments are passed on to the Chiswick team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat job by Tia on securing a tenant for our property; great initiative and a real go-getter. Thanks!PositiveResponsiveness
Dear Anslester, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind regards, Sarah Tranter Customer Relations Team
5/5
Googlewas easy to get the flat and Excellent service from that lady ( Beth ) 👍👍👍👌👌 …
Dear Yanis, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat agents and amazing staff very friendly, honest and caring. Hayley and Helena both made me feel very welcome and were extremely helpful
Dear Mandip, Thank you very much for your great review regarding your experience with Fletchers. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleA superb team - professional, polite and respectful to their clients. Can't recommend them enough.
Dear Christos, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat job by Tia on securing a tenant for our property; great initiative and a real go-getter. Thanks!
Dear Anslester, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind regards, Sarah Tranter Customer Relations Team
5/5
Googlewe were moving homes for the first time and Tia really listened to everything we asked for, I’d definitely use fletchers again
Dear DGB Cam, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleThey were so helpful! Lovely staff.
Dear Sara, Thank you for taking the time to leave a lovely 5 star Google review. The Chiswick team will be so pleased to read your kind comments. All the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery helpful and responsive team, Beth in particular was great. Efficient service to help you find exactly what you need.
Dear Hani, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
1/5
GoogleNot professional staff at all Not recommendedNegativeProfessionalism
Dear Jojobar, We are really sorry that you have experienced a service with us which was less than a 5*. We take feedback such as yours seriously, so please do send an email to sarahtranter@customerrelationsteam.co.uk so we can look into this further. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleVery attentive and communicative and has a good understanding of the market and recent trends.
Dear Andrew, Thank you for taking the time to leave a great five star review in relation to our Chiswick office. I will make sure to pass on to the team who will be delighted. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleVery kind very helpful Tina
Dear Liang, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with Tina. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Flick and Son, Leiston won Platinum.
