Every review we hold for the Leigh-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been renting with Turners since 2012. They were recommend to me and luckily the house I had seen just happened to be on their books.
I dealt with Nick Munro as a new tenant. I found him to be professional, informative, understanding and went the extra mile to make sure I was happy and settled.
As a tenant I have always been able to rely on a speedy response time when ive had any issues (which was probably only once when a shower was leaking). I actually locked myself out once as well and with Turners help were able to gain access to my house with minimal fuss.
Turners keep their Facebook page updated daily and their advertising and marketing are up to date, trendy and in a very competitive market they always stand out.
Well Done Turners and Nick! Keep up the good work.
Henry · 30 August 2016
★★★★★ 5/5
GoogleFrom the valuation to the viewing and then completion, the team was amazing and very professional. Would recommend them to anyone thinking about moving. Nothing was ever too much trouble.
Carole · 17 May 2025
Agent replied · 26 March 2026
Thanks Carole for the kind review!
★★★★★ 5/5
GoogleI had an excellent experience with Turner, from consultation to securing my rental property. Their professional team made the process seamless and stress-free. I highly recommend their property manager, Alette, for exceptional letting services.
JDM · 26 March 2025
Agent replied · 26 March 2026
Thanks for the great feedback, we really appreciate it
★★★★★ 5/5
GoogleI’ve rented a property with Turners for over a year now whilst I complete my training at dance college. During this time I’ve recieved excellent customer service from Reece and the team who have always been very friendly and quick to respond to any queries I had making the move in process very efficient, easy and without problems. I’m extremely happy with the service I’ve recieved and would highly recommend using Turners for your property needs.
Freja · 7 July 2019
★★★★★ 5/5
GoogleAll the Team at Turners have been very professional and knowledgeable.
Definitely would use them again if needed.
Many thanks to you all.
Kevin · 26 July 2025
Agent replied · 26 March 2026
Thanks Kevin, we really appreciate the kind words and work you gave us with lettings & sales
★★★★★ 5/5
GoogleWe couldn’t recommend Turner lettings enough. As a first time landlord, they have reassured us every step of the way and are always on hand to answer any questions. Alette initially visited the property and explained the whole process, especially all the laws around lettings! And now we have a great set of tenants with the property management team looking after everything for us
Once again thanks for a seamless service.
Vanessa · 1 December 2024
★★★★★ 5/5
GoogleSelling my Mums house was a really easy experience.
All appointments handled on our behalf and the sale process ended up being pretty quick in our situation.
Good communication from the team at Turner Estates throughout.
Angela · 22 December 2025
★★★★★ 5/5
GoogleExcellent service from the Turner team - they already had an excellent reputation in our area and this was justified. They came in with the highest valuation of all the agents we contacted and our property sold on the first day. Most important is the boundless energy, enthusiasm and professionalism of the team. Zac alone get a 5 star review for chasing what was a complex and at times difficult sales chain. Well done to everybody !PositiveResponsiveness, Quality, Professionalism, Value
Robert · 25 August 2021
Agent replied · 31 May 2023
Thanks Robert for the brilliant feedback, was a pleasure working with you and thanks again!
★★★★★ 5/5
GoogleWe cannot praise Turner Estates enough for the great service they provided throughout the purchase of our dream bungalow and the sale of our home which sold in a day. They have a great team in Stewart, Darren, Trevor and Zac who are all very passionate, knowledgeable and always at the end of the phone to guide you through what can be a challenging and stressful time. Nothing is too much trouble and calls/emails are responded to immediately. We were certainly impressed with Zac’s constant liaising with solicitors and other parties in the chain which ensured that exchange and completion took place. We would certainly recommend using Turners.
Susannah · 31 May 2021
Agent replied · 31 May 2023
What a lovely review, thank you so much we will make sure all the team see it, it's much appreciated and thank you for the business and trusting us with your sale and purchase!
★★★★★ 5/5
GoogleAlette and Susan have been fantastic , couldn’t fault them one bit even when there was a minor issue they fixed it within the hour 💕 …
Anastasia · 26 March 2025
Agent replied · 26 March 2026
Thank you for this great review!
★★★★★ 5/5
GoogleRented a flat through Turners. Responsive and helpful at all times. Nice people too. Specific mentions to Nick, Alette and Linzi thanks for everything
Simon · 26 April 2025
Agent replied · 26 March 2026
Thanks so much Simon, we really appreciate that nice feedback, was lovely having such great tenants also, enjoy your enjoy your Easter break!
★★★★★ 5/5
GoogleCouldn’t recommend Turners enough for their lettings team, especially Alette who helped us every step of the way and was always on hand to answer questions
Rosie-mae · 10 August 2024
★★★★★ 5/5
GoogleGreat estate agency - cannot recommend enough.
Bought a property just this month and they were efficient, approachable & most importantly great communications at each and every stage of the buying process.
They can be trusted which is why they will be managing the property too!
Both Darren & Zac are thorough gentlemen as well as the other support staff who are helpful & friendly even over the phone.PositiveQuality, Professionalism
N · 25 August 2022
Agent replied · 31 May 2023
Thank you so much for this review we really appreciate the nice feedback!
★★★★★ 5/5
GoogleWhole experience of selling out property was quick efficient and hiccup free
Darren · 26 August 2025
Agent replied · 26 March 2026
Thanks for the positive review Darren and the opportunity to sell your property!
★★★★★ 1/5
GoogleVery very unprofessional customer service. They gave me appointment to view the flat but last minutes cancelled the appointment. How can you do that!!! I was keep myself available to view the flat but totally wast of time.!!!
Md · 22 September 2024
Agent replied · 22 October 2024
Dear Rokyb, you booked your viewing on Tuesday 17th September, we then this morning received a holding fee from a potential applicant, thus meaning by law we have to hold the property off the market for 15 days, we contacted you immediately to cancel your viewing ahead of time, rather than conducting the viewing knowing that you wouldn't be able to apply for the flat, we would not do that to a potential customer, we would not waste your time, and therefore have to stand by the better practice of cancelling a viewing before it goes ahead. Many thanks
★★★★★ 5/5
GoogleTurner was an excellent estate agent for me. They went above and beyond to help me as an American moving to England. Worked with me to make sure I got exactly what I needed and that I was not overwhelmed with my move. Lost my key once and they let me keep some items in their store while I retrieve my key, helped me get in contact with movers, cleaners, and storage units. Quick to respond as well!! Thank You!PositiveQuality
Rilye · 25 August 2020
Agent replied · 31 May 2023
Hi Riley thanks so much for the kind review, and we hope all is ok your end, pleasure working with you and your was a great tenant, thanks again.
★★★★★ 1/5
GoogleAs a landlord myself I have a long experience of the property market in several cities. I have rented a property from this agency for two years and I had to give notice and leave the property cause the standards of the services provided were extremely poor. Bad customer service. Extremely slow and inefficient responses. Clumsy problem management. As you can see from their answer to this post they lie: they claim they had given me notice to vacate when it was me who gave them notice. (See picture attached as proof) Avoid them at all costs.
Pedro · 6 July 2020
Agent replied · 6 July 2023
Thank you for your feedback Pedro it's much appreciated. We see you leave numerous similar reviews so we can understand why you have left this review due to us having to end your tenancy by accepting your angry verbal notice (hence the letter we sent confirming this) and aggressive confrontation with a female member of staff in our office, we simply aren't able to tolerate such behaviour towards our female staff and this is why we could not, in any way, have you as a tenant any longer. However please remember your new boiler was installed within 3 days of the fault being reported with the weekend included.
★★★★★ 1/5
GoogleI would never recommend to any tenant or landlord to work with this agency. I have been renting a property (as a tenant) for 2.5 years through this agency and the property management has been of a very low standard. Had to give notice because of this reason. After inspection visits things that were notified as broken or not working were not fixed. I had to call and write several times to notify again these things and when left the property some of them were never fixed. Examples: no heating and hot water for more than a week, not working bath tap (1 year to get fixed), window ropes (so some windows would not open), crackling wall, wall paper not properly glued, ... the list is endless.
Sara · 6 July 2020
Agent replied · 6 July 2023
Thank you for the feedback Sara, as you know we have always had a great relationship throughout the tenancy However understand why your review had to echoe that of your partner Pedro, however we simply cannot tolerate tenants who threaten female staff members in our office or whom swear and shout at staff, hence why we gladly agreed to end your tenancy and refunded your full deposit bar the agreed deduction and we shall be in touch with both of you accordingly to resolve these reviews.
★★★★★ 5/5
GoogleWe rented a flat with Turner's for two years and they have been brilliant. They've been proactive with ensuring the maintenance of the flat and have always managed repairs in a very timely manner. Any flat inspections were communicated well in advance and were adapted to suit our working from home schedules. We've found them to be friendly, honest and reliable. Definitely the best letting agents we have ever dealt with in ten years of renting.
T · 31 May 2021
Agent replied · 31 May 2023
Thank you so much for such a great review, its really appreciated and ill pass it on to the team in the office, thanks so much again!
★★★★★ 5/5
GoogleI’ve been renting my property through Turner Estates for many years and would always recommend their lettings teams. I deal with Alette who answers any of my questions quickly, throughly and is extremely professional. I wouldn't go anywhere else!
Rebecca · 17 August 2024
Agent replied · 8 December 2024
Thank you so much Rebecca
★★★★★ 5/5
GoogleVery professional service, and kept me fully informed of prospective clients at all times, the property was let within two weeks of going on the market. Thanks for the good work Hannah and the team.
Steven · 7 July 2018
Agent replied · 6 July 2023
Hi Steven thank you so much for your kind review, and thank you for giving us the chance to let your lovely property we really appreciate it.
★★★★★ 5/5
GoogleRecently bought our home, Darren and the team were so helpful and responsive to all our queries. Highly recommend!
Yoga · 6 July 2022
Agent replied · 6 July 2023
Thanks so much for the kind review and feedback!
★★★★★ 5/5
GoogleA big thanks to Turners for helping us find the perfect property. They were in contact constantly with new properties available and very professional throughout. Will definitely be using them in future.
Lynette · 7 July 2019
Agent replied · 6 July 2023
Thanks Lynette, really appreciate this kind review!
★★★★★ 5/5
GoogleI always have a mixed feeling with estate agents. When it comes to buying or selling your own house I was even more unsure based on past experience.
Then I met Stewart and Darren and we had an instant connection. They loved the house which helps and they were enthusiastic about selling it. They kept us informed about the viewings and potential buyers. In the end we found the right price to sell at, and all went smoothly. We are very happy and can fully recommend them.
Britta · 1 June 2019
Agent replied · 31 May 2023
Hi Britta, thats lovely feedback, thank you so much its really appreciated and I have passed this onto both Stewart and Darren for you, and thank you for using us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.