Every review we hold for the Leigh-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleAs a fellow estate agent, I work with loads and loads of sales progressors and I really thought I could no longer be impressed however, Karen Summers @ G&R absolutely surpassed my expectations of what a sales progressor really does. Karen has an unparalleled ability to communicate so efficiently and at the right time to various stakeholders involved in a chain. As a buyer or seller, you would be lucky to have Karen on your side.
Charlie Β· 12 November 2023
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5/5
GoogleLucy is top of her Game and without doubt the best agent I have come across in 25 years in the property industry. We can highly recommend Gilbert and Rose
J Β· 17 September 2023
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5/5
GoogleAs a landlord I have received a fantastic service from Gilbert and Rose. My contact has been Angela, who has dealt with any problems I, or my tenants have encountered with the upmost care and professionalism. Canβt recommend this company enough.
Kim Β· 2 June 2025
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5/5
GoogleEveryone at Gilbert and Rose has been so helpful in successfully selling our flat. Ryan, Gary, Megan and Karen have all been brilliant from start to finish. Highly recommend. Thank you for everything in selling our lovely flat and helping us get our dream house quickly.
Cat Β· 2 April 2025
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1/5
GoogleWell we would just like to say we are truely disappointed with Gilbert & Rose. Especially with the initial Sales Team. Having had Sam come in and discuss with us what the minimum price would be acceptable for our property. We had a whole host of viewings of which the people quite clearly had not been vetted. Some hadn't even put their own property up for sale, some arrived much later, one being over 5 hours later than appointed time and another one week before! There seemed too much confusion over appointment times. Gilbert & Rose insisted on a member of their team to be be in attendance to show prospective buyers around, and quite often turned up late or not at all. My wife ended up taking care of most of the veiwings (to be fair we preferred it that way) Because the staff who turned up had not been to the property beforehand and as such had no real knowledge of the layout of the house. Very disappointed, unprofessional and would not recommend.
Brenda and Cliff, from Hullbridge Road.
Cliff Β· 23 July 2023
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5/5
GoogleKaren Summers @ Gilbert & Rose was helpful throughout this process. Karen was friendly, resourceful and always prompt communicating with all relevant information. Would recommend highly.
Ayyappan Β· 17 December 2023
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5/5
GoogleI would like to say, itβs the staff that makes a company and Gilbert & Rose have a great team. With special thanks to Karen who always kept me in the picture and made the sale a whole lot easier. Thank youπ β¦
Yvonne Β· 7 June 2022
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5/5
GoogleI have sold two properties now through G&R. The service Samuel Brunker and his team provided has been first class, I really couldnβt fault and would recommend to anyone.
Nathan Β· 24 September 2023
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5/5
GoogleI have been working with and had my portfolio managed by G and R for some time now. Although all the staff I have dealt with have been efficient, well presented and knowledgeable. Ben, Yvette and Sarah have stood out for their genuine professionalism throughout. They have always showed a genuine interest in their job and have always dealt with the business with diligence, impartiality and in an expeditious fashion. Highly recommend them in every aspect. π
Randel Β· 17 September 2023
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5/5
GoogleExcellent is the word I'd use to describe the service from Gilbert &Rose every step of the way with the sale of my house.
They are definitely not the cheapest but I feel the saying you get what you pay for is absolutely right . I was with another agent previously ,a lot cheaper but very few viewings no one in particular dealing with your sale ultimately a bad experience.
From the start with G & R I had Ella who was handling the viewings ,I couldn't believe it she had them coming fast and furious within a couple of weeks I had an offer and onto the next stage.I had Karen taking charge of keeping in touch with the solicitors and it turned into a 5 house chain but she was so on top of things ,I never had to chase anything she was always in touch with me before I had chance to ask .The house I bought/moving into was actually from G & R and Ed was just the same ,really efficient and on the ball .They all have their specific parts to play in the firm but work together as an excellent team .
They are definitely a five star estate agents .
Andrea Β· 25 June 2023
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5/5
GoogleCharlene was absolutely amazing for our purchase and 100% would not be in our new home without her!!! Thank you so so much :) xx
Yolanda Β· 17 December 2023
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5/5
GoogleGreat service from start to finish during a long and challenging completion. The team were patient, supportive and always responsive. Iβd happily recommend them to anyone moving home
Benneth Β· 2 October 2025
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5/5
GoogleGilbert and Rose were absolutely amazing throughout our house purchase. Helped us find our home after months of searching. Were always there throughout the stressful process of buying. Special mention to Claire who was brilliant. They just care.
Stewart Β· 9 November 2022
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5/5
GoogleGilbert and Rose recently sold my property in Essex. They did so in a depressed market, at a price that broke the ceiling on the road in which I lived and in 8 days from engaging them.
From the first day of meeting Spencer to the day of completion, professionalism was at the core of all interactions and contact with all members staff.
They did an exceptional job of taking the photographs of my home and then presenting them on their website, right move etc. The accompanying narrative was superb. It was comprehensive, informative and really focussed on the main selling points.
Ryan carried out the accompanied viewings and did so in a friendly, professional and knowledgeable way. He did this by walking through room by room with me, asking questions and making sure that he was aware of all of the features before undertaking any viewings.
Once the offer had been accepted, their progression team kept me informed of progress and potential delays and drove the sale, through contact with solicitors and the buyer.
They truly made the whole process appear uncomplicated and friendly.
The various packages that they offer are very competitively priced against other agents and with the promise of no sale = no fee.
I wholeheartedly recommend this company, I found them to be genuine, friendly and professional with a commitment that's hard to match in today's market.
Paul Β· 24 May 2023
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5/5
GoogleCharlene was excellent in keeping me up to date with my sale progress and having quick access to ask her questions was really helpful.
Abi Β· 17 December 2023
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5/5
GoogleI highly recommend Gilbert & Rose agency. Leanne Warren was very helpful at every stage of cooperation. Contact with her was possible practically 24/7
Malwina Β· 17 December 2023
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5/5
GoogleCharlene F looked after myself and my husband from having our offer acceptedto completion. She answered all the questions I had (and there were a lot as I'm a first time buyer. Lol) I feel she was professional yet friendly. We exchanged last week and we could tell she was just as just as over the moon as we were. Great estate agents. Felt well looked after. Move In next week. Yay!
Annie Β· 17 December 2023
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5/5
GoogleI just wanted to pass on my praise for Lucy for all the help, advice and support she provided during our very long winded purchase, with all of its varying challenges along the way. At all times she was professional, courteous, available, communicated well and above all else she has always done what she said she would do. She is a real asset to your business, which Iβm sure youβre already well aware of, and someone I would not hesitate to recommend.
Andy Β· 17 May 2023
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5/5
GoogleGilbert & Rose recently sold my flat for me, and I am extremely pleased with the service and outcome I have received. From past experiences with estate agents, I have always felt the service was really poor and there was no communication. I always had to do the chasing and when I did, there was never any update, or the update was too late for me to do anything with it.
I was looked after very well from day 1 by Alfie Hall and Megan Oliver, who contacted me pretty much every day with updates on viewings and the outcomes of those viewings and was successful in achieving the price we discussed quickly.
I am confident anyone using this service will not be disappointed & I can highly recommend them.
Richard Β· 17 May 2023
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4/5
GoogleI've tried several times to view a property, but they either don't call me back or don't answer the phone. β¦
Toby Β· 2 December 2025
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5/5
GoogleThank you to Jody and Leanne who both helped the smooth transition of selling our lovely home.
You have restored my faith with estate agents and would highly recommend you to family and friends.
Susan Β· 9 March 2023
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5/5
GoogleWe cannot praise Ed and Claire from Gilbert and Rose enough.
They were both just brilliant!
Very friendly, professional and knowledgeable. We were constantly kept informed and updated during the entire selling process. Ed sold our house within two weeks whilst we were on holiday. We left our keys in his very safe and capable hands and he showed buyers around in our absence. Claire then progressed the sale in a positive and informative manner. She applied exactly the correct balance of pressure; enough to find out what was happening at all times, but not too much to become an irritation.
Well done guys, you made selling a potentially challenging house a total breeze!
Nicola Β· 8 May 2023
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5/5
GoogleFantastic experience when viewing houses in the Benfleet/Rayleigh area. Both Ryan and Dan were super informative and attentive to our home buying questions. Would highly recommend!
Cam Β· 15 October 2023
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5/5
GooglePerry and Claire gave 1st class service when they helped me sell my late mothers bungalow. Secured a buyer just before lockdown and kept on top of things all the way through to completion. Would definitely recommend their excellent service. Thank you Perry and Claire πππ β¦
Hayley Β· 7 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.