Trusted Agent profile · Leigh-On-Sea

Gilbert & Rose Leigh-on-sea reviews

★★★★★ Excellent

1,294 reviews across 3 platforms

1333 London Road, Leigh-On-Sea, SS9 2AD

Gilbert & Rose's office in Leigh-On-Sea, at 1333 London Road, is rated 4.9 out of 5 across 1,294 reviews on three platforms, including 1,197 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

1,197

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Trustpilot logo

94

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Leigh-On-Sea office, from every platform, shown as written. First names only.

5/5

Google

Thank you to the Gilbert & Rose team for helping to sell my property. A big thank you to Claire who dealt with the sales progression, so grateful of the weekly updates, regular contact and pushing the sale through on my behalf. Definitely recommend!

Jane · 7 February 2023

5/5

Google

Great service from start to finish, estimated correctly, and worked hard for it! Leanne especially kept us in the loop every Friday with a breakdown of the chain and anything outstanding on the sale and purchase. Good job everyone!

Bradley · 2 September 2025

5/5

Google

What can we say..... All staff are very professional and friendly. A big thanks to Perry, Spencer, Erica and “My partner in crime “ Claire who I had the pleasure in working with for the past 3 months + in making this rollercoaster sale happen! You are all a credit to your company. Many thanks H&R

Helen · 7 June 2021

5/5

Google

Couldn’t recommend Claire and Gilbert & Rose enough, was so helpful throughout the whole process and keeping us up to date. Buying and Selling is a stressful process and they took away a lot of the stress to make sure everything went smoothly. Highly recommend and wouldn’t hesitate to use if we sell in the future.

Jon · 7 June 2021

5/5

Google

We recently sold our home with Gilbert & Rose and had a fantastic experience from start to finish. …

Jessica · 2 March 2026

5/5

Google

We changed to Gilbert and Rose having used a couple of other cheaper local estate agents first. The cheaper agents were full of promises, saying they had lists of potential buyers, told us the flat was worth the very high end of where we hoped and it was advertised as such which sounded great to us. It was not true, there appeared to be very little interest at all and the price was lowered significantly in a very short time. Three offers falling through and nearly 7 months wasted we were so disappointed. We decided that we'd try multi agency and we got Gilbert and Rose on board. What a breath of fresh air! I cannot explain the difference in service, so professional, no bull about the price, they were realistic. They really do know the market and they simply do not stop trying to get buyers interested so after seeing what they did in 2 weeks we decided to go solo with them. We got an offer fairly soon after which we accepted and they were constantly monitoring and chasing solicitors etc, building great rapport with both ourselves and also the buyer. We all knew where we stood. We had Jody in the beginning for sales and Charlene saw us through to the end on sales progression. These two really are a credit to this company. Jody with her constant dedication to getting potential buyers through the door and being on hand what seemed like 24/7 and Charlene who, given some of the obstacles thrown in the buyers way, fought tirelessly to see this through to completion and I really do believe that without her it may never have happened at all. If you want total dedication, professionalism and to be kept in the loop then this is the Estate Agent for you. Yes they may cost a little more but you get what you pay for and I would 100% recommend them.

L · 17 December 2023

5/5

Google

We are currently using Gilbert &Rose for our house purchase and can highly recommend Karen Summers. She has a great attitude, friendly and has kept us updated throughout a very frustrating process!

Lilly · 17 December 2023

5/5

Google

Our buying experience through Gilbert & Rose has been truly exceptional - even with a number of obstacles along the way. Both our pre sales agent (Sam) and post sales agent (Charlene) have been shoulder to shoulder with us all the way. With an aborted purchase (flakey seller withdrawal at point of chain completion) and a new[ish] build that’s required lots of administrative hoop-jumping to keep lenders and solicitors happy, they made an emotional journey as smooth as possible. We didn’t sell through Gilbert & Rose (for family loyalty reasons with another agent), but next time they’ll be my first port of call.

Andrew · 17 December 2023

5/5

Google

Highly professional. Megan Evans recently found tenants for our rental property. She is very knowledgeable and could not have been more supportive. We had some stressful moments but she was always at hand to give us advice and guidance when needed, helping to make the whole procedure run smoothly. We wouldn't think twice about recommending her to any prospective landlord or tenant. In fact, over all we have found Gilbert & Rose to be a very ethical and forward thinking Company who we will be happy to use again.

Terry · 17 December 2023

5/5

Google

I dealt mainly with Charlene Franklin but had dealings with Sales Leads at the start of the process and some of Charlene's colleagues during times of absence. All dealings were very good... with Charlene, my experience was superb - controlled, proactive, agile, quick to respond.. at all times I had confidence that my case was in good hands, that I would be told about things I should know and that if there was an issue it would be handled. Purely on the strength of the confidence that Charlene gave me, I would recommend the entire company and would use them again personally without hesitation.

Jon · 17 December 2023

5/5

Google

The service was smooth and helpful all the way I had harry helping me through my enquiries and findings he was perfect and professional all the way thanks harry

Mr · 2 December 2025

5/5

Google

A big thanks to Gilbert & Rose. Had our place sold in 2 days, supported us from day 1 to completion. Big thanks to Claire in sales progressions who massively helped get completion over the line. Really couldn't recommend them more.

Lee · 8 April 2023

5/5

Trustpilot

G&R were excellent from start to…

G&R were excellent from start to finish. We have had previous experience with other agents who lacked staff & communication.

EMILY · 14 February 2026

5/5

Google

What a pleasure it has been to work with the team at Gilbert & Rose, they photographed our house beautifully, sold it 2 weeks later after lots of viewings and Claire, our sales progresser, stayed in touch every step of the way! We are now days away from our completion date and couldn’t be happier! Thank you so much to everyone involved in our sale and purchase ⭐️⭐️⭐️⭐️⭐️

Lauren · 24 July 2024

5/5

Google

The guys at Gilbert and Rose are a very friendly and professional team. They have been very efficient, genuine and helpful throughout our entire buying journey. We are first time buyers so it has all been new to us but Lewis Harvey has helped make it a smooth and easy to understand process. In my opinion he goes above and beyond, he messages us back whenever we have a query no matter the time or day, makes sure I understand everything clearly and keeps me informed throughout the process. I am really thankful for all their help and highly recommend them

Hayley · 21 November 2023

5/5

Google

Gilbert and Rose stood out to us when we were choosing an estate agent to list our house. Karen in Sales Progression has been brilliant, chasing up solicitors and keeping in touch with us throughout the process. Can highly recommend their services.

Leanne · 7 February 2023

5/5

Trustpilot

Excellent service …

The service from Gilbert and Rose was excellent from start to finish.

Suzie · 15 April 2026

5/5

Google

We've had the pleasure of both working with Aaliyah and Rosie, and have only good things to say. Very professional and helpful! Overall, happy to recommend the agency and glad to have them as our estate agents.

Catarina · 2 September 2025

5/5

Google

What a refreshing experience selling our house through Gilbert & Rose! From the energy, drive and professionalism of our first meeting with Ryan, …

Robin · 2 January 2026

5/5

Google

Our experience with G&R has been amazing from start to finish. Excellent service by Ryan,Jude,Sam,Tia and Karen.We had a long chain with few complications and Karen went above and beyond in every way to help us and kept us informed of the process.

Shanthi · 9 December 2022

5/5

Google

We are currently in the process of buying our first property. We have mainly dealt with Karen Summers, She has been nothing but helpful and supportive throughout. Would highly recommend.

Adele · 17 December 2023

5/5

Google

Bought our house with G&R and they were fantastic throughout. All staff we encountered were very helpful & professional. Also a special thank you to Dan Gilvargas & Charlene Franklin!

Tom · 17 December 2023

5/5

Google

I love G&R - I bought my property through them. I’ve dealt with SO many estate agents in Leigh but they’ve been the most professional, efficient and kind. Ryan Reece always answered my one million questions with patience and a smile on his face, while always accommodating my needs. I also love how friendly and knowledgeable he is. Meanwhile, Michelle from sales progression was always so sympathetic towards me during the hiccups we faced before completion. She was kind, reassuring and funny. Thank you so much guys for everything 🌟

Arwad · 27 October 2023

5/5

Google

During the course of 2023 I have been fortunate enough to deal with Lucy and Karen upon various projects. Their dedication and professionalism have been overwhelming. No hour is too late and responses have been quick and detailed keeping me abreast of what's going on throughout the sales chain as well as providing updates on potential risks or issues. Their approach to sales is refreshing and one I intend to continue to use going forward. I highly recommend.

Daniel · 10 December 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Gilbert & Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gilbert & Rose Leigh-On-Sea is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Has Gilbert & Rose won any awards?

Yes. Gilbert & Rose Leigh-on-sea won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.

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