Every review we hold for the Leigh-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a lovely lady called Aaliyah Byford show me and my parter round a couple of properties. She was very welcoming, down to earth and answered all our questions. She kept us upto date every step of the way and took an interest on what we were looking for. Thank you Aaliyah.
Lee · 23 September 2024
★★★★★ 5/5
GoogleCharlene, Ryan and the team were great throughout, the chain had a couple of wobbles but between them they got it sorted. Really efficient and professional.
Billy · 2 September 2025
★★★★★ 5/5
Google‘Gilbert and Rose’ has been Excellent from start to finish. The fantastic reviews you see online & the amazing words by client says for itself. I must say they have harnessed a fabulous team. I bought this house recently where ‘Gilbert and Rose’ were agents from seller’s side but it never felt that way.
Ryan Perry is the HERO of my entire move. Ryan has been precise, friendly & empathised with our sentiments and nervousness. We met him on the day we first saw this house and fell in love with it. He gave us the accurate advise and right contacts to help with the move. We could agree on the numbers and formalities on the same day with him being the prompt mediator. He has always been proactive, fair & made sure we are appropriately informed throughout the process. When we had the longer wait period and chains to complete he kept us in loop and made us aware of activities happening in the background. I cannot thank him enough and if possible give him more than 5 STARs.
Erica Meacham was our sales progression assistant and has done incredible job. Erica made us calm down and I could rely on her for all the communications between various parties. She has been my go-to person when it comes to connections with conveyancer and sale progression. She gave us great advise throughout the process and kept us informed on status of the move. Erica stands out for her professional service, she was prompt in answering emails, connecting on calls & reducing the stress that comes with the house purchase.
As I said at the start the staff is incredibly friendly and professional. I would definitely recommend them to everyone.
Thank you again Gilbert and Rose team for getting us our dream home !!
Kind Regards
Harshal Pagare
Harshal · 31 December 2022
★★★★★ 5/5
GoogleI am in the process of buying through Gilbert and Rose, and the sales team showed me around a number of properties before I found the one. A huge thanks to Gary and Presley, who were incredibly helpful. Presley has continued to be a great contact and has made sure any queries I’ve had are answered. Thank you!
Billie · 24 June 2024
★★★★★ 5/5
GoogleAaliyah was amazing, she answered questions I didn’t even know I had, she treated us with so much care and was really friendly.
You can tell Aaliyah goes above and beyond with her customers
Weirdly · 2 June 2025
★★★★★ 5/5
GoogleI have been with Gilbert and Rose for a while now, and everyone is very friendly. Benjamin Lawrence is working with us through a stiicy situation with our landlord and doing a great job. Thanks for all your help.
Ameribrit55 · 2 April 2025
★★★★★ 5/5
GoogleBrilliant service on our house search and then the purchase. Sometimes hard to get through to someone on the phone lines as team are busy but Lewis Harvey was very responsive and helpful through the whole process. Thank you!
Evie · 2 April 2025
★★★★★ 5/5
GoogleGilbert & rose are very professional, so quick to respond to customer needs and Steven was outstanding in dealing with exactly what I needed. I would absolutely recommend Gilbert & Rose, what a 5 star service provider!
Tendai · 26 April 2025
★★★★★ 5/5
GoogleLewis Harvey has been extremely proactive in helping us search for a new home in Leigh, which we hope to conclude in the coming months.
His communication and honest approach has made navigating the market much easier than the service we have received from other agents, including those that were engaged to sell our own flat in London up until recently!
Craig · 25 April 2024
★★★★★ 5/5
GoogleBrenan and Mitchell turned what is usually a stressful experience into a quick and efficient success. We are thrilled with our new home and highly recommend their team to any house buyer.
Bhavesh · 11 August 2026
★★★★★ 4/5
GoogleAfter a shaky start with communication things improved significantly when we were appointed Charlene Franklin as our sales progressor. Charlene worked extremely well for us and was very communicative throughout the process.
Stephen · 11 August 2026
★★★★★ 5/5
GoogleWhen I decided to sell my property, I phoned around a number of estate agents to decide who to use. I was totally impressed with the phone interaction from the onset from G&R. An appointment was made for Ed Johns to survey. He advised me of all the current procedures for selling as I have been in my property for 38 years.He gave me a fair and honest valuation based on the market as to what I could expect to sell for which was the amount the property sold for.
He found me a potential buyer before the property had even been photographed and published on the website who progressed with the sale.
I was then helped by Michelle Burrell, Sales Progressor. She kept me advised through to exchange of contracts. She came back to me within the promised timelines.
Ed and Michelle are friendly, not pushy however professional and competent. These are rare qualities in business now. They made the sale easier. Thank you.
Lyn · 9 December 2022
★★★★★ 5/5
GoogleThanks so much to all at G & R for your help, Hollie was so friendly and knowledgeable helping us secure the sale with a smile! & Spencer for his advice at the beginning you can see how he has done so well building the company that it is today with his professional outlook. Ben and Jude done a great job getting the best marketing for our property helping us showcase our home in a busy market. I'd like to finish with a special thanks for Claire Skilbeck for getting the sale done at record speed!! Making our move happen so quickly and smoothly she must be a huge asset to the business. All issues were resolved quickly. We were so impressed with how professional you all are. Thanks again.
Adam · 9 December 2022
★★★★★ 5/5
GoogleFrom start to finish Ben, Hollie and Karen managed the entire process of selling our house beautifully and with very little stress. The photos were amazing, the house sold super fast and then the team kept us up to date as the process completed. Could not ask for a better team to have worked with and should we ever move again we would not hesitate to come straight back to Gilbert & Rose. Genuinely made the process smooth and easy.
Helena · 9 December 2022
★★★★★ 5/5
GoogleThe service we had from Gilbert and rose was absolutely amazing and brilliant but our special mention goes to Leanne warren who is a credit to the team, excellent communication the whole time, nothing was too much trouble, and always had updates. The whole process of selling was stressful but Leanne made it plain sailing. We definitely use gilbert and rose again when we decide to buy again xx lauren and Paul Wilkes
Lauren · 18 July 2023
★★★★★ 5/5
GoogleFinally a great letting agent!! Benjamin Lawrence has been looking after my rental properties and I can only highly recommend using Gilbert & Rose!!! They go above and beyond of what you could expect from a letting agent. Would love to give more than 5 stars if Google would let me :)
Katja · 23 September 2024
★★★★★ 5/5
GoogleExcellent service from these guys and Charlene was especially helpful when we had a real final rush to complete our sale and purchase. Many thanks.
Cliff · 2 September 2025
★★★★★ 5/5
GoogleGilbert and Rose I can’t recommend highly enough! From start to finish make the whole processs seamless and stress free. Karen has been fantastic with communication all the way through in managing the sale as she always is.
Oliver · 2 April 2025
★★★★★ 5/5
GoogleSuccessfully sold and purchased my property through G&R. From start to finish they have been there on hand. They are a relatively young team but do not let that put you off, the calibre and professionalism of their staff is top notch & in particular Ben, Hollie & Claire. Love the fact you get a sales progressor for support once you have sold & secured a property with weekly updates. I have never had another estate agent work so closely with getting the sales and purchases through, its fab service.
Nicola · 9 November 2022
★★★★★ 5/5
GoogleWhat a fantastic company. We’ve dealt with a couple of the bigger estate agents in the area and Gilbert and Rose have given the best service by far.
We were shown around our property by Hollie who was friendly, knowledgable and professional. She was able to answer all of our questions and if she wasn’t sure, went out of her way to find out. During the sales progression stage, she responded quickly with anything we needed, even though this isn’t her main job.
Our sales progressor Karen was also fantastic. Very knowledgeable about the process, always friendly and knew exactly what we needed whenever we had any queries to be answered. She seemed to be able to get information days before our solicitors were able to!
Thank you both for everything.
Daniel · 9 November 2022
★★★★★ 5/5
GoogleCharlene Franklin - I don’t even know where to start. I remember the first phone call with Charlene right at the beginning of my house purchase and sale. From then on, she was an absolute pleasure to deal with. Moving house is supposed to be one of the most stressful things you can do but Charlene made it a breeze for me. She’s always happy and enthusiastic and nothing is too much hard work. Charlene is an absolute asset to Gilbert & Rose, I think they are very lucky to have her on their team and if you are buying or selling, I hope you get to work with Charlene! Thank you for everything.
Ed Johns - I first met Ed a couple of years ago when I viewed a property and he showed us around. He has such a calm, chilled, friendly, laid back but professional approach. Ed was always happy to reply to a message anytime of day. There was no sales pitches and rubbish. It was all honest and straight to the point. There didn’t have to be any over the top phone calls, it was all relaxed but got the job done. Ed, thank you for everything, you were a pleasure to deal with.
Elle · 9 November 2022
★★★★★ 5/5
GoogleGilbert and Rose have been excellent from the start and have supported us throughout the process of buying a property as first time buyers. Charlene Franklin has been amazing, she went above and beyond to keep us informed with any updates and was chasing the solicitors on both sides regularly for us. She provided quick responses to any queries we had and was always available whenever we needed her. We would not have been aware of what was going on most of the time without her and we really appreciate all of the support and help she has given us throughout this process! Thank you Charlene! :)
Charlotte · 9 November 2022
★★★★★ 5/5
GoogleWell what can I say, both Perry and Spencer went not only above and beyond on the sale of our property but also helping us try and purchase a property that wasn’t even advertised through them. It wasn’t the easiest sale but they have made it happen and we are so grateful! Cannot thank them enough! Highly recommend
Lauren · 7 June 2021
Agent replied · 8 June 2023
Thank you so much for your lovely words and thank you for trusting us with your home! We hope that you are both loving your new project and look forward to watching the house develop!
★★★★★ 5/5
GoogleLucy was amazing and helped in every way from start to finish when we sold our house, was constantly giving us updates and guided us through each step, really took the pressure off the entire process.
Once sold Charlene was proactive and always on hand when we had questions or someone needed chasing.
Would highly recommend Gilbert and Rose to anybody looking to buy or sell.
Ryan · 10 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.