Trusted Agent profile · Leicester

SDL Auctions Graham Penny Leicester reviews

4.7

★★★★★ Excellent

773 reviews across 1 platform

Leicester, LE2 7FL

SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 773 reviews on 1 platform.

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773

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jim Demitriou at SDL Auctions has been Brilliant

SDL Auctions have been brilliant in selling my property. I would like to particularly THANK Jim Demitriou for his immense support, guidance in selling my property. His personal service and interest in helping me out moved me. His advice on pricing the property was fantastic which yielded results and exceeded my expectations. In Jim, I have found a thorough professional and a friend who goes out of the way to help. Such people like Jim are rare. Thank You Jim!!!! You have made us very happy today. THANKS😀😀Regards,Rajesh Saluja

Rajesh · 28 October 2021

Agent replied · 6 July 2023

Hi Rajesh, Congratulations on your sale! It's great to hear how helpful you found Jim and the team - we've shared your feedback with them now. Best wishes,SDL Property Auctions

5/5

Trustpilot

Tense and eventful experience

I would like to say a big thank you to the team and especially Sam for her professionalism, hard work and working under extreme pressure over a couple of days to finally get everything sorted so we could exchange contracts.What tense few days!

Nisa · 25 September 2024

Agent replied · 24 October 2024

Thank you for your five star review. It's great to hear you had such a positive experience with Sam and the team!

5/5

Trustpilot

We have been lucky to deal with Neal Hume and SLD Auctioneers

Selling on auction is really nerve-wracking, but when you have real professionals who understand your situation is really the best you can wish for. We dealt with 3 different auction houses, but we decided to proceed with SDL. This is all thanks to Neal Hume, whom we met at first. Neal's experience, knowledge, communication, the entire approach is amazing! On top of it, Neil has an incredible business manner and is so easy to deal with. Every time we get in touch, we get the best advice possible. We never get any empty promises, just the best reasonable solutions. Moreover, the people from the SDL office - every person we dealt with supported us all the way through. We are truly grateful and happy that we trusted our intuition and chose the right auctioneers to help us to sell our house. And most importantly, the sale price we have achieved have exceeded our expectation! Thank you so much, Neal Hume and the SDL, for all your hard work!

Nadia · 30 September 2021

Agent replied · 6 July 2023

Hi Nadia,Thank you for taking the time to leave us such a lovely 5-star review. It's always great to hear such fantastic feedback about our team, and we've shared this with them and Neal. Congratulations on your sale!Best wishes, SDL Property Auctions

4/5

Trustpilot

Sophie was very helpful

Sophie was very helpful and seemed genuinely interested in selling our property. She was friendly, efficient and quick to return calls. She went out of her way to ensure the ID information was received, even visiting one of our Trustees to collect it, which was most helpful. It went right to the wire. What I found most frustrating was the absolutely useless role the Estate Agent played. However, SDL did a good job with a difficult property that had initially been over valued.

Mike · 9 September 2021

Agent replied · 6 July 2023

Hi Mike, Thanks for taking the time to leave us your 4-star review. It's great to hear how helpful you found Sophie - we'll be sure to share your feedback with the rest of the team.Best wishes,SDL Property Auctions

5/5

Trustpilot

Excellent service.

I have never sold via an auction so I have nothing to compare with. I would add the service I have received has been efficient and professional and I have no complaints.

Tim · 28 May 2026

Agent replied · 9 June 2026

Thank you for your 5 star review - and congratulations on your sale!

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Chris Theocharides gave superb advice and Chris in the office managed everything brilliantly. Well done!

Happy · 12 August 2026

Agent replied · 25 September 2026

Thank you for your 5 star review - and congratulations on your sale. It's great to hear you enjoyed your auction experience with Chris, Chris and the team.

5/5

Trustpilot

Great decision.

I made the decision to sell via auction.I've been to an SDL auction before so went with them.Once I made contact they handled it all.Everything was quick and professional, I was kept up to date the whole time and an offer was made prior to the auction which I was happy with and accepted.I would be very happy to recommend SDL and would use them again.

David · 13 April 2023

Agent replied · 6 July 2023

Congratulations on your sale David. We're delighted to see you had such a great experience selling with us. We're looking forward to working with you again soon.

5/5

Trustpilot

Our valuer Jim

Our valuer Jim, worked with my family from the start to end of the process. At no point did we feel pressured and he was very professional and considerate particularly, of our mothers feelings and the questions she raised. I would recommend Jim and SDL in the future.

Mrs · 30 May 2024

Agent replied · 24 August 2024

Thank you for your five star review and recommendations. Congratulations on your sale!

5/5

Trustpilot

Excellent Post Auction Negotiation

We purchased the unsold lot we wanted after the auction. This was negotiated by Sam who was excellent and worked with us to achieve the end goal for both parties.

Dominic · 4 June 2026

Agent replied · 9 June 2026

Thank you for your 5 star review. It's great to hear you had a great auction experience with Sam and the team!

5/5

Trustpilot

I was delighted to sell the freehold of…

I was delighted to sell the freehold of a house in Birmingham in the BTG Eddisons April Auction. Toby Limbrick gave me very good marketing advise and kept me updated as the sale progressed.

Guy · 4 May 2026

Agent replied · 9 June 2026

Thank you for your 5 star review and feedback on Toby and the team. We're pleased you enjoyed your auction experience.

5/5

Trustpilot

Thoroughly recommended

I’ve never sold at auction before so I entered the process with some trepidation. However, Rachel from SDL was just brilliant. She was patient with my questions and completely put my mind at rest. She was proactive in contacting potential bidders and she kept me informed throughout the whole process. I honestly couldn’t have asked for anything more. The house sold today and I received a call from Rachel five minutes after the sale, explaining what happens next. SDL have dealt with estate agents, probate and solicitors seamlessly. I’ve had to do virtually nothing. They’ve done everything for me. Thanks so much Rachel.

C · 26 May 2021

Agent replied · 6 July 2023

Hi C,Thank you for taking the time to leave us such great feedback - it's fantastic to hear how helpful you found Rachel during your sale. Best wishes,SDL Property Auctions

5/5

Trustpilot

We have just completed on a property…

We have just completed on a property brought via SDL auctions. Having never brought via an auction site before we were understandably nervous however Tom Plackett who was handling the sale was wonderful. He helped to negotiate the sale, he kept us informed, knowing what is happening was vital, and once we had agreed to buy he talked us through making and completing the bidding process, all a little scary but Tom was reassuring and helpful throughout. He also helped to put us in contact with a solicitor that could complete our sale in the twenty day timescale and throughout this time was always available to talk to if we had any concerns. Without Toms help our purchase would just not have happened so I can only say a huge thank you. I would never hesitate to buy from SDL again and indeed if we ever decide to sell a property would approach them first rather than go via the normal estate agent route. Thanks again Tom

Lesley · 21 May 2021

Agent replied · 6 July 2023

Hi Lesley,Thank you so much for the wonderful review. It's great to see that you received such a great service from Tom and the team.SDL Property Auctions

5/5

Trustpilot

Just WOW and thank you

I recently sold a property through SDL auctions and all I can say is WOW. What a fabulous, professional, friendly and knowledgeable team they are. I would particularly like to thank Andy Thompson who was completely honest with me from the start and worked tirelessly on my behalf to achieve a sale. His work went over and above my expectations. Equally I would like to thank Elliott de la Fuente-Parker who kept me calm and sane throughout the process, always friendly, always approachable and always returning my (many) calls. I would have absolutely no hesitation in recommending SDL auctions to sell your property - true professionals in every sense.

Benita · 12 May 2021

Agent replied · 6 July 2023

Hi Benita, What a great review, thank you for taking the time to leave it! It's lovely to read how helpful you found Andy and Elliott, we're glad to have been able to help with your sale. Congratulations!Best wishes, SDL Property Auctions

5/5

Trustpilot

After being messed about for over 1…

After being messed about for over 1 year by buyers and estate agents, I decided to sell my mums property via SDL Auctions. I can honestly say Laura Wiles and the office team - Lucy Fawsitt, were so professional, helpful and efficient, they made the sale super easy and quick! Thank you so much to both of you! Everything was done remotely (as I live 200 miles away) and within 1 month the property sold for a lot more than the asking price, yaay!! To anyone who is considering selling their property, hassle free, with genuine buyers (that are in a position to buy now) and get market prices, I would definitely recommend going with SDL Auctions.

Ann-Louise · 30 April 2021

Agent replied · 6 July 2023

Hi Ann-Louise,Congratulations on your sale! It's lovely to read how helpful you found Laura, Lucy and the rest of the team. Thank you for taking the time to leave us such a great review and for leaving us your recommendation! Best wishes, SDL Property Auctions

5/5

Trustpilot

I have just recently dealt with Sarah…

I have just recently dealt with Sarah Barfield the Property Manager at SDL Regarding a property up for Auction.Sarah,s approach was totally professional and very helpful with all aspects of there buying process,In my opinion a very professional well run Company,Over my 40 years working in both Property Management and the Motor Trade I have dealt with some very Poor Auction Houses make no mistake this company is Not,Please look at how detailed there Web site is ,I found the section with sold properties on completed Auctions a marvellous tool for market trends.Well Done SDL and Keep up the good work Sarah Barfield.Kind Regards David Wagstaff Managing Director Stella Vehicles Ltd

David · 16 April 2021

Agent replied · 6 July 2023

Hi David,Thank you for leaving us such a lovely 5-star review. It's always great to get feedback for our team and hearing how helpful you found Sarah is wonderful to see. Best wishes,SDL Property Auctions

5/5

Trustpilot

Excellent Service - You will be in good hands!

Would heartily recommend SDL Auctions. I was apprehensive going down the auction route but my worries were completely misplaced. Neal made sure that I understood in simple terms what was involved, made time to answer my queries, drove to collect the keys & kept me updated at every stage. A consumate professional, with a lovely manner and expert knowledge of the property market, Neal appropriately valued our property ensuring it attracted sufficient interest. Plus the required firm filling is made so easy by SDL’s excellent IT Infrastructure. I could not ask for more!

Anna · 26 February 2021

Agent replied · 6 July 2023

Hi Anna,Thank you for leaving us such a great 5* review! It's great to hear not only how helpful you found Neal and the team, but your comments on our IT infrastructure are really useful too - congratulations on your sale. Best wishes, SDL Property Auctions

5/5

Trustpilot

1st class service made the whole…

1st class service made the whole process very quick and painless. Staff very professional and helpful.

Tony · 29 August 2026

Agent replied · 25 September 2026

Thank you for your 5 star review! We're pleased to hear you enjoyed your auction experience.

5/5

Trustpilot

10/10 customer service skills! Thanks Sarah

Helpful staff and pleasant experience. Special thank you to Sarah Barfield and Margaret who have been really helpful and went the extra mile!! I’m still relatively new to the whole property market, and it was nice that Sarah had taken the time to explain and assist me with steps to take, which would reduce any time wasted when getting an offer potentially accepted from the vendor. Sarah didn’t treat me as ‘just another customer’. Well done and great customer service! Definitely an asset to the company for sure - makes me want to do deal with SDL on all occasions.

Jordon · 18 February 2021

Agent replied · 6 July 2023

Hi Jordon,Thank you for taking the time to leave us such a great 5* review. It's fantastic to hear how helpful you've found Sarah and Margaret - we hope to be able to help you again soon! Best wishes, SDL Property Auctions

5/5

Trustpilot

THANK YOU SDL

SDL Auctions, (in particular Jim), provided us with a professional steamless service, giving us steadfast advice, keeping us informed as to progress, whilst working within all planned timescales. We also appreciated their recommended legal service who we also used, and found they too worked to a very high standard. We have never found a propery sale so stress free!! Thank you SDL.

Susan · 5 June 2023

Agent replied · 6 July 2023

Thank you for a great five star review - and congratulations on your sale! We're really pleased to hear you had such a good experience working with Jim and the team.

5/5

Trustpilot

Highly recommend

Jim has been absolutely amazing and so helpful. (Viewing a house to buy at auction)Myself and my partner are first time buyers and are very new to the housing scene. We were both sceptical about how viewings would be in general (but especially cautious due to covid at the moment) due to my partner working I had to go with another family member to the original viewing of the property. As I was concerned that my partner would not be able to see the house Jim was more than happy to ensure my partner got to view the house and took us on the Saturday to show us both around. Jim has been extremely helpful, knowledgable in his field and more than capable to answer every question we threw at him. Being professional, polite, chatty and covid safe I felt completely at ease and not pressured in the slightest. He managed to very efficiently keep time slots going without rushing anyone and also made sure social distancing and mask wearing was adhered to. Jim also helped us to imagine the house how we would like it and even helped us to think of ideas we hadn’t even thought about. He took great care of us throughout the house viewing asking about our opinions and how we were feeling.He gave solid recommendations on surveyors we could use and even took us over to go and speak to the local surveyor who he recommended (a fabulous recommendation aswell). Jim truly went above and beyond mine and my partners expectations. We felt safe, informed and extremely happy with the service provided. Would just like to say aswell that it is so nice to have someone local show you a house who knows about the history of the village and the houses surrounding. Would highly recommend. Thankyou so much for all your help.

Livvii · 16 January 2021

Agent replied · 6 July 2023

Hi Livvii, Thank you so much for this fabulous 5-star review. It's fantastic to hear how helpful you've found Jim, and what great feedback this is for him and the whole team. We've shared this with Jim and the wider team now.Best wishes, SDL Property Auctions

5/5

Trustpilot

We placed two small non-residential…

We placed two small non-residential land lots in your 18 December auction. Whilst they were at fairly low guide/reserve prices they were nevertheless unusual in a number of ways.We dealt with Chris Theocharides at SDL as well as other staff. Chris has been excellent in the way he took instructions, tried to understand the nuances of the lots we were offering & seemed genuinely interested in achieving a good outcome for us which indeed was achieved.We have other potential lots in the pipeline & will be talking to Chris about them in due course.

Railway · 4 January 2021

Agent replied · 6 July 2023

Hi there,Thank you for taking the time to leave us such a great 5-star review. It's fantastic to hear how helpful Chris has been for you and we look forward to seeing this continue in the future! Congratulation on your sales in December. Best wishes, SDL Property Auctions

5/5

Trustpilot

This is the first time I bought in…

This is the first time I bought in auction and the team did a fantastic job of explaining the process to me and I managed to secure the property before it went into auction. I would use BTG again as Sam and Richard did a great job making sure I had all the information before making a payment.

Simerdeep · 8 June 2026

5/5

Trustpilot

Great service from First phone call to…

Great service from First phone call to completion Sam and Chris were fabulous.A fantastic service all round can’t thank them enough.Highly recommend anyone selling at auction use them you won’t be disappointed.

Mr · 17 December 2024

Agent replied · 22 December 2024

Thank you for your 5 star review - and congratulations on your sale!

5/5

Trustpilot

I WISH TO HIGHLY COMMEND THE WONDERFUL

I wish to highly commend the wonderful, fantastic & lovely Rachel Clarkstone at SDL Auctions with regards to the recent sale advertising of my property with them. I suffer from severe mental health issues & a very bad speach impairment but Rachel made my customer journey with SDL a flawless & totally unstressful experience that made it an absolute pleasure to deal with them and the so wonderful super friendly Rachel. If your thinking of selling id 110% recommended giving SDL Auctions a try and in particular asking for the lovely patient & super friendly Rachel Clarkstone.THANK YOU RACHEL & SDL VERY VERY MUCH .MITCHELL EVERSDEN.

Mitchell · 10 August 2020

Agent replied · 6 July 2023

Hi Mitchell, thank you so much for this fantastic 5 star review! We're so glad Rachel was able to help and provide such a great service - your feedback's been passed onto her and the rest of the team. Congratulations on your sale!

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Questions about SDL Auctions Graham Penny Leicester

How many reviews does SDL Auctions Graham Penny Leicester have?

SDL Auctions Graham Penny's Leicester office has 773 reviews across 1 platform: 773 on Trustpilot (across the whole business).

What is SDL Auctions Graham Penny Leicester's rating?

SDL Auctions Graham Penny Leicester is rated 4.7 out of 5 across all 773 reviews.

Where is SDL Auctions Graham Penny's Leicester office?

SDL Auctions Graham Penny Leicester, Leicester, LE2 7FL.

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