Trusted Agent profile · Leicester

SDL Auctions Graham Penny Leicester reviews

4.7

★★★★★ Excellent

797 reviews across 1 platform

Leicester, LE2 7FL

SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 797 reviews on 1 platform.

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very Easy, just use SDL

This was such an easy process to complete. SDL made it so simple and quick. Sold our property in less than 4 weeks and achieved a higher than expected price. Don't mess about, use SLD for a hassle free sale.

Nick · 31 July 2022

Agent replied · 6 July 2023

Hi Nick, Congratulations on your sale! We're glad to hear your lovely feedback - we'll make sure to pass this over to the team.Best wishes, SDL Property Auctions

5/5

Trustpilot

Good communication

Good communication. Friendly and attention to detail

Caz · 21 October 2024

Agent replied · 24 October 2024

Thank you for your five star review! We're pleased to hear you enjoyed your auction experience.

4/5

Trustpilot

Very helpful staff on the other end of…

Very helpful staff on the other end of the phone and always easy to get to speak to them .

Andrew · 3 March 2024

Agent replied · 24 August 2024

Thank you for your review. It's great to hear you've had a great experience with our team.

5/5

Trustpilot

Good advice from the first enquiry

Good advice from the first enquiry, talking through the process and implications. Achieved a higher sale price than the best estimates and well over the reserve. Very happy. Thankyou

Shaun · 1 August 2023

Agent replied · 30 September 2023

Hi Shaun. Thank you for your five star review & congratulations on your sale! It's great to see we exceeded your expectations.

5/5

Trustpilot

Realistic Guide Price - Successful Outcome

Great advice throughout and setting a realistic guide price in today's current challenging market conditions meant that the sale generated significant interest in the room and a successful outcome.

Ed · 1 August 2023

Agent replied · 30 September 2023

Congratulations on your sale Ed. It's great to hear you had such a successful experience selling with us.

5/5

Trustpilot

Very straightforward great guidance

Very straightforward great guidance Greater customer support Always someone available to talk to you So thankful that one does not have to negotiate through numerous options eg HSBC before one gets to speak to a person. Plan to use SDL again recommended strongly

Joseph · 1 March 2022

Agent replied · 6 July 2023

Hi Joseph,Thank you for taking the time to leave us a great 5-star review. It's lovely to hear how easy it was to speak to our team and it's fantastic to know how happy you were with their service. Best wishes, SDL Property Auctions

5/5

Trustpilot

Great service

Great service! Staff very friendly and helpful, would highly recommend.

KF · 31 August 2024

Agent replied · 24 October 2024

Thank you for your 5 star review!

4/5

Trustpilot

The Sdl staff were amazing and went…

The Sdl staff were amazing and went above and behond in helping us get over the line as it was our first time in buying an auction property. In particular a young lady called Rachel Clarkstone who was amazing. Many thanks & I will buy again from SDL auctions.

MR · 4 January 2021

Agent replied · 6 July 2023

Hi Mr Singh, Congratulations on your purchase! We're so glad to have been able to help, and it's fantastic to know that Rachel was of particular help for you. Best wishes, SDL Property Auctions

5/5

Trustpilot

very little input from me

very little input from me, very good marketting, £30k more than I expected. Thank you

Brian · 1 June 2024

Agent replied · 24 August 2024

Thank you for your 5 star review - and congratulations on your sale!

5/5

Trustpilot

SDL experience

SDL experienceI have bought properties on few occasions from SDL Auctions. I have nothing but praise for the SDL staff. The whole process from the registration as a bidder to the completion of paperwork after the sale was very smooth and I found Sam Rashid particularly extremely helpful.

Azkar · 12 March 2021

Agent replied · 6 July 2023

Hi Azkar,Thank you for taking the time to leave us a great 5-star review. It's great to hear your feedback for the team, and in particular Sam - we've shared your feedback with them now.Best wishes, SDL Property Auctions

1/5

Trustpilot

Really bad experience thus far

Really bad experience thus far. After being promised heaven and earth last year only for the house sale to fall through. I am hoping that this time around it will be a better experience. My property is being listed for a second time.

ONO · 3 February 2022

Agent replied · 6 July 2023

Hi Ono,We're sorry to hear about your experience - while we appreciate your frustrations, we want to highlight how important it is that all information is disclosed prior to a sale taking place. Our team are working hard to find a solution to sell your property this time around, where you'll hopefully gain a better experience of auctions, which usually have a fall through rate of less than 1%.If you wish to discuss this with us in more detail, feel free to give our friendly team a call on 0800 046 5454.Best wishes,SDL Property Auctions

5/5

Trustpilot

First rate Property Auction companyy whole experience in dealing with sdl…

My whole experience in dealing with sdl has been excellent from start to finish. Any queries I had were dealt with promptly and professionaly.I have no hesitation in recommending them. Many thanks for all your help.

Bas · 8 December 2022

Agent replied · 6 July 2023

Thank you for your wonderful five star review.

5/5

Trustpilot

Really pleased with the service…

Really pleased with the service provided and the professional manner of all of the staff I interacted with. I choose to use the full service including their associated legal team. Everything ran like clockwork and I am pleased to say that the sale was fully completed as agreed. There are fees but as long as you make certain that you are aware of them then there’s no issue

David · 18 November 2022

5/5

Trustpilot

Great communication

Great communication, honesty and a great result

Steve · 2 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us your five star review. We're pleased to hear you enjoyed your auction experience with us.

5/5

Trustpilot

all good

all good, great comunication, hepfull people, very happy with whole process and service reciaved thank you

Greg · 26 April 2024

Agent replied · 24 August 2024

Thank you for your lovely 5 star review!

5/5

Trustpilot

Excellent service

Excellent service, member of staff who I felt with Jim and others were brilliant.I was kept informed during the whole process of selling my property Whole process ran smoothly from start to finish

Nigel · 24 February 2023

Agent replied · 6 July 2023

Thank you Nigel for your positive feedback. We're delighted to hear you had a great experience with our team. Congratulations on your sale!

5/5

Trustpilot

They delivered a great service and were…

They delivered a great service and were in contact with us throughout the sale of our property.

Mark · 2 April 2024

Agent replied · 24 August 2024

Thank you for your five star review - and congratulations on your sale!

4/5

Trustpilot

Staff always available to answer…

Staff always available to answer questions friendly and professional.

Margaret · 25 August 2024

Agent replied · 6 July 2023

Hi Margaret,Thank you for taking the time to leave us your feedback - we'll take this on board and see what we can do to improve things going forward.Best wishes,SDL Property Auctions

5/5

Trustpilot

Staff are polite

Staff are polite, interested, return calls, and try to be helpful, even make one pay more than I wantedAward a gold star at Christmas party

John · 6 October 2023

Agent replied · 29 October 2023

Thank you for your lovely 5 star review. It's great to hear you enjoyed working with our team.

5/5

Trustpilot

Corby who I dealt with was amazing from…

Corby who I dealt with was amazing from start to finish. She was so supportive when I had issues with my solicitor and made numerous phone calls to the buyer to smooth things over and keep communication going. She was truly wonderful.

Jennifer · 28 January 2022

Agent replied · 6 July 2023

Hi Jennifer, Thanks so much for taking the time to leave us your 5-star review! It's great to hear how helpful you found Corby, we've shared this feedback with her and the team now. Best wishes, SDL Property Auctions

5/5

Trustpilot

Amazing service and very professional…

Amazing service and very professional staff. I used this company twice , and will continue to use for future projects.

Crypto · 24 January 2024

Agent replied · 24 August 2024

Thank you for your 5 star review. It's great to hear you've enjoyed your auction experience and we very much look forward to working with you again soon.

4/5

Trustpilot

SDL Auction judgement on sale of property

Good connection with information via agent kept informed and pleased further judgement after sale is through via lawyers etc thank you a spooner

A · 17 November 2023

Agent replied · 24 August 2024

Thank you for your review. We're happy to hear you're pleased with the service so far.

5/5

Trustpilot

Cannot really complain got a good price…

Cannot really complain got a good price for my property fast efficient way to get rid of it

Lisa · 2 March 2024

Agent replied · 24 August 2024

Thank you for your review!

5/5

Trustpilot

Excellent service

Excellent service very friendly helpful staff

Mark · 2 October 2024

Agent replied · 24 October 2024

Thank you for your 5 star review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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