5/5
TrustpilotReally pleased with the whole process…
Really pleased with the whole process and the price achieved. The whole team made things very straightforward. Many thanks Andy
Trusted Agent profile · Leicester
SDL Auctions Graham Penny Leicester reviews
★★★★★
797 reviews across 1 platform
Leicester, LE2 7FL
SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 797 reviews on 1 platform.
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Reviews
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe gentleman that helped show the…
The gentleman that helped show the prospective buyers round my property was an outstanding person very helpful kind and courteous
Agent replied · 24 August 2024
Thank you for your wonderful review!
5/5
Trustpilotjust amazing
just amazing, always went that extra mileStephanie and Joanne cant thank you enough.
Agent replied · 24 August 2024
Thank you for your 5 star review! It's great to hear you enjoyed your auction experience with Stephanie, Joanne and the team!
5/5
TrustpilotA great professional service with very…
A great professional service with very attetive staff with very personal approach the whole service was transparent and no delays.The advice given was always in the best interest on the seller and I felt at all time in safe hands Highly recommended
Agent replied · 6 July 2023
Hi there,Thank you for taking the time to leave us a lovely 5-star review - we're glad to have been able to help.Best wishes,SDL Property Auctions
1/5
TrustpilotI have been misleading when I bought a…
I have been misleading when I bought a house on SDL that time .I have pay more then £9600Because of your misleading me !!!I have email SDL about 3 weeks no reply
Agent replied · 6 July 2023
Hello Sherwan, Thank you for leaving your feedback. We adhere to industry best practice throughout our sale and purchase processes, and would never knowingly mislead our customers. We are also a member of the Property Ombudsman, meaning any claims of this nature are able to be investigated fully. If you wish to discuss this further with our team, please email enquiries@sdlauctions.co.uk and we can arrange a suitable time to talk. Best wishes, SDL Property Auctions
5/5
TrustpilotVery professional easy to work with
Agent replied · 24 August 2024
Thank you for your five star review!
5/5
TrustpilotI put my rented house up for action
I put my rented house up for action. They organised it all and it was very easy with their help. Fully recommend them to everyone. I have also bought from them and again no pain all easy. Great support and very professional.
Agent replied · 6 July 2023
Hi Jason,Thank you for taking the time to leave us a lovely 5-star review and recommendation. It's great to hear how we've been able to help you as a buyer and a seller. Best wishes, SDL Property Auctions
5/5
TrustpilotI used SDL auctions for the sale of my…
I used SDL auctions for the sale of my property.SDL provided a first class service with excellent advice and help throughout the sale.The team provided excellent communication and were able to answer every question/ query that I had.Thank you so much SDL!
Agent replied · 6 July 2023
Hi Navdeep,Congratulations on your sale! It's great to hear how we were able to help and your feedback for the team is fantastic, we've shared this them now!Best wishes, SDL Property Auctions
5/5
TrustpilotProfessional, Personable and Pleasure to work with
Jim at SDL Auctions was so personable and professional. He walked me thru the whole process of selling at Auction, kept me updated every step and always reachable. Absolute pleasure working with him and highly recommend.Thank you for your service.
Agent replied · 6 July 2023
Hi Kiran,Congratulations on your sale! It's wonderful to hear how helpful you found Jim, we're happy to have been able to help.Best wishes, SDL Property Auctions
5/5
Trustpilotexcellent professional service
Selling by auction was a new experience for me. SDL supported me through the whole process and gave realistic advice. The auctioneer on the day was very skilled and worked hard to achieve the best outcome for me.
Agent replied · 6 July 2023
Hi Rosemary, Thanks so much for taking the time to leave us a lovely 5-star review. It's great to hear how helpful you found the team - congratulations on your sale!Best wishes, SDL Property Auctions
5/5
Trustpilotvery professional
KnowledgeableQuick to replyHelpful and friendly
Agent replied · 24 August 2024
Thank you for your five star review! We're delighted to hear you enjoyed your auction experience.
5/5
TrustpilotProfessional company
Professional company. Kept me informed at all times. Highly recommend.
Agent replied · 24 August 2024
Thank you for your 5 star review!
5/5
TrustpilotSuccess!
1st time bidding at auction, the process whilst quite nerve racking, very simple and straightforward. I contacted them couple of times beforehand and after the auction to clarify some points, I found them very helpful, patient and profesional. Thank you.
Agent replied · 6 July 2023
Hi Tracy, Congratulations on your purchase! Thank you for taking the time to leave us a 5-star review, we're glad to have been able to help.Best wishes,SDL Property Auctions
5/5
TrustpilotSam Rashid did an amazing job for my…
Sam Rashid did an amazing job for my daughter and I in selling a property that did not sell at auction. Despite limited interest post auction two interest buyers emerged one of whom needed to be handle very diplomatically which Sam did very well.David C
Agent replied · 6 July 2023
Congratulations on your sale David. It's great to read that you had a positive experience working with Sam on securing the sale for you and your daughter.
4/5
TrustpilotVery easy procedure
Very easy procedure. One minor problem is that once the sale had gone through It seems to be taking quite a while before anyone can get me the Deposit protection service ID of the purchaser ,so the deposit can be transferred.
Agent replied · 6 July 2023
Hi Maurice,Thank you for taking the time to leave us your feedback. It's great to hear how easy you found the process, but your feedback about the DPS ID is useful for us to bear in mind for the future. Best wishes, SDL Property Auctions
5/5
TrustpilotVery impressed with the service from SDL
Very impressed with the service from SDL regarding valuation / managing reserve expectations which resulted in an agreed sale on the day.
Agent replied · 26 July 2023
Thank you Andre for your wonderful review - and congratulations on your sale. It's great to hear that you had a positive experience working with our team.
1/5
TrustpilotAVOID
Frankly, it is ridiculous that they charge 4.8% reservation fee for most of their properties in liverpool. I have walked away from many properties therefore sellers losing potential sales due to this. This fee is utter ridiculous and much higher than other auction companies (1.2%)
Agent replied · 6 July 2023
We're sorry you've felt the need to leave us a one star review and that you're unhappy with the fee structure. If a purchaser is paying a reservation fee they are not also required to pay a deposit to secure the sale, therefore we find it can suit certain buyers better than traditional methods of sale. We do offer three different methods of sale which enables our sellers to choose the best method for their needs, two of these methods don’t involve a reservation fee. A full explanation of the methods of sale we offer, including the fee information, is available here: https://www.sdlauctions.co.uk/wp-content/uploads/2019/03/SDL-Auctions_types-of-agreement.pdf.If you would like to discuss a specific lot, please email us at enquiries@sdlauctions.co.uk with your contact details and we will call you.
5/5
TrustpilotWe received a great service from SDL…
We received a great service from SDL Property Auctions. Carl, Gemma and their team were very efficient and hardworking. They thoroughly deserve our 5 star rating!
Agent replied · 6 July 2023
Thank you for the 5 star review. It's great to hear you've had such a great experience with Carl, Gemma and the rest of the team.
5/5
TrustpilotAmazing experience bidding for the…
Amazing experience bidding for the first time at a property auction. Very professionally conducted by the Auctioneer.
Agent replied · 24 August 2024
Thank you for a wonderful 5 star review. It's great to hear you had such a great experience with your first auction. We hope to work with you again soon.
5/5
TrustpilotProfessional and Caring
Friendly, helpful, nice people who care about their customers. Buying or selling I'd be more than happy to use their services again. They make the process simple & easy, and give you the support you need.
Agent replied · 6 July 2023
Hi Chris, Thank you for taking the time to leave us your lovely feedback - it's great to hear how we were able to help with your auction experience. We hope to see you back at auction again soon!Best wishes, SDL Property Auctions
5/5
TrustpilotProfessional and Caring
Friendly, helpful, nice people who care about their customers. Buying or selling I'd be more than happy to use their services again. They make the process simple & easy, and give you the support you need.
Agent replied · 24 October 2024
Hi Chris, Thank you for taking the time to leave us your lovely feedback - it's great to hear how we were able to help with your auction experience. We hope to see you back at auction again soon!Best wishes, SDL Property Auctions
1/5
TrustpilotWould never recommend anyone to use…
Would never recommend anyone to use this auctioneer!TOOK RESERVATION FEE AND DID NOT SELL THE HOUSE TO ME AND PUT IT BACK FOR SALE AGAIN,NEVER REFUNDED THE MONEY AND NOW I WILL HAVE TO TAKE THEM TO THE COURT TO GET MY RESERVATION FEE BACK
Agent replied · 6 July 2023
Hi Nik. We’re very sorry you’ve felt the need to leave us a 1 star review. We pride ourselves on our honesty and integrity and we put our customers at the heart of everything we do. I understand our team have been trying to contact you to resolve this issue and if you’d like to email us your contact details to enquiries@sdlauctions.co.uk we will call you to discuss this further.
5/5
TrustpilotThe service from SDL Auctions was…
The service from SDL Auctions was wonderful Staff were very helpful .I cannot ask for anymore they even arranged for the solicitor and everything went so smoothlyThank you so much SDLI will always recommend to my family and friends
Agent replied · 6 July 2023
Hi Kokila, Thank you for taking the time to leave us such a lovely 5* review and recommendation. You're very welcome, we're glad to have been able to help! Best wishes,SDL Property Auctions
5/5
TrustpilotWe work alongside SDL Auctions and we…
We work alongside SDL Auctions and we couldnt recommend them highly enough. The service they offer to both us as a partner agent and the client is second to none. I have worked closely with Morgan and he is a pleasure to work alongside.
Agent replied · 6 July 2023
Thank you Andrew! It's good to hear you're working so well with Morgan and the team. We're all enjoying working with you and your team too.
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. SDL Auctions Graham Penny Leicester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leicester.
