Trusted Agent profile · Leicester

SDL Auctions Graham Penny Leicester reviews

4.7

★★★★★ Excellent

797 reviews across 1 platform

Leicester, LE2 7FL

SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 797 reviews on 1 platform.

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797

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

1/5

Trustpilot

Never returns your calls.

Never returns your calls.Unhelpful staff! They say that they returned my calls, but never left a message and never replied to email. Once I did get through and asked about the fees and charges. They asked me to add them up!!

Abbas · 11 November 2020

Agent replied · 6 July 2023

Hi Abbas, sorry to hear you haven’t been happy with the service you’ve received. We’ve checked in our phone system and we can see that we called you a number of times to discuss your offer on the property you’re interested, but we weren’t able to get through. Please be rest assured that our team are working very hard to help all of our customers, and we’d love the opportunity to talk things through with you at a time that suits you best. You can get in touch with us on 0800 304 7879 and one of our friendly team will be happy to help. Best wishes, SDL Auctions

4/5

Trustpilot

As an SDL Auction Partner we have a…

As an SDL Auction Partner we have a great alternative route to selling that we can offer our Vendors. We hadn't ventured into auctions before but with guidance from Bev Roskell we now have an up and running auction department. Long may it continue!

Alan · 22 November 2019

Agent replied · 6 July 2023

Thank you for the great review - and congratulations on establishing your auction department.

5/5

Trustpilot

Stephanie

The lady we dealt with, Stephanie, was both informative and professional at all times.

Garry · 20 May 2025

5/5

Trustpilot

I am happy with the transparency and…

I am happy with the transparency and the ease of process in selling my property. I would like to thank the whole SDL team but two people in particular: Neal and Sam who were there through the whole process.

FPM · 6 April 2021

Agent replied · 6 July 2023

Hi there,Thank you for taking the time to leave us a 5* review - it's great to hear your feedback for Neal, Sam and the rest of the team. Congratulations on your sale!Best wishes,SDL Property Auctions

5/5

Trustpilot

Very easy to understand as I not so…

Very easy to understand as I not so good on the computer

Sharon · 1 February 2024

Agent replied · 24 August 2024

Thank you for your 5 star review. it's great to hear you found the auction process straightforward!

5/5

Trustpilot

A great Company

This is a fantastic company to deal with, most especially their auction valuer, Jim Demitriou. Jim has extensive knowledge of property auction sales and property development. He is always available to render assistance and support on property related matters.

Ola · 13 March 2021

Agent replied · 6 July 2023

Hi Ola,Thank you for leaving us a lovely 5-star review. It's great to hear your feedback for Jim, we've shared this with him now. Best wishes,SDL Property Auctions

5/5

Trustpilot

I'm a landlord I spoke to jim for some…

I'm a landlord I spoke to jim for some advice and a was astonished by his honesty and he was very clear and helpful. Will recommend him to friends king regards Mr Singh

Sax · 24 March 2022

Agent replied · 6 July 2023

Hi Sax,Thank you for taking the time to leave us your great 5-star review, it's really lovely to hear how helpful you found Jim!Best wishes, SDL Property Auctions

5/5

Trustpilot

SDL Property Auctions sold my house…

SDL Property Auctions sold my house with no fuss or hassle everything was done within a month of first speaking to them now we`re just waiting for finalisation which hopefully will be with in the next 10 days

Mr · 10 May 2021

Agent replied · 6 July 2023

Hi Mr and Mrs Daly,Congratulations on your sale, we're glad to have been able to help! Thank you for taking the time to leave us a lovely 5* review.Best wishes,SDL Property Auctions

5/5

Trustpilot

Happy seller

Happy to have Jim from Nottingham Office to handle my property. Good communication and efficiency. Thanks a lot for his hard work. Deserve a 5 star rating for him and his service.

Alfred · 28 April 2022

Agent replied · 6 July 2023

Hi Alfred, Thanks so much for taking the time to leave us your lovely feedback, it's great to hear how helpful you found Jim's service. Best wishes,SDL Property Auctions

5/5

Trustpilot

Great communication and great service…

Great communication and great service all round.

Steven · 1 May 2024

Agent replied · 24 August 2024

Thank you for your great 5 star review!

5/5

Trustpilot

Seemless and clear process

Seemless and clear processThank you

Mrs · 6 June 2024

Agent replied · 24 August 2024

Thank you for your five star review!

5/5

Trustpilot

Perfect from start to finish

Jon · 4 June 2024

Agent replied · 24 August 2024

Thank you for your wonderful five star review. We cannot ask for more. We're delighted you enjoyed your auction experience.

5/5

Trustpilot

Fabulous advice & service

Fabulous advice & service, with regular updates

Jo · 26 July 2025

5/5

Trustpilot

Our house was recently sold via SDL…

Our house was recently sold via SDL Auctions. I can only applaud them for their service and communications. Ella Scott, with whom we dealt mainly, was helpful and a pleasure to deal with. Thank you

Dave · 7 October 2021

Agent replied · 6 July 2023

Thank you Dave for your five star review. We're glad you received such a great service from Ella and the team.

5/5

Trustpilot

Excellent service.

Excellent service.. they have sold my house quickly as promised within a very short time. everything went very well. They help me with all paper work..Thank you so much to the lovely team..DirectorToolbase Ltd

Hafiza · 20 November 2021

Agent replied · 6 July 2023

Hi Hafiza, Thank you for your lovely 5-star review! We're so glad to have been able to help you achieve a speedy auction sale, and it's fantastic to hear how helpful you found our team.Best wishes, SDL Property Auctions

5/5

Trustpilot

Phone auction bidding purchase

Great service, great staff.

Mr · 8 June 2024

Agent replied · 24 August 2024

Thank you for your five star review!

4/5

Trustpilot

Pretty good overall

Pretty good overall. Good on auction day and leading up. Pretty bad for contact after they’ve got your money. Multiple emails and calls not responded to after the auction. But before the auction and during very good

George · 18 March 2021

Agent replied · 6 July 2023

Hi George,Thanks for taking the time to leave us your feedback. It's great to hear your thoughts on our overall service, but useful for us to know about your experience post auction, so we can improve this going forward.Best wishes,SDL Property Auctions

5/5

Trustpilot

Very pleased with service

Very pleased with service. For me it was a simple sale after nearly a year on the open market. I lost 4 sales previously, one of them days before exchange. I would recommend this service. Thank you.

Beverley · 11 March 2021

Agent replied · 6 July 2023

Hi Beverley,Congratulations on your sale! Thank you for taking the time to leave us a great 5-star review - it's great to hear how you've been able to take advantage of the safety and security of auction.Best wishes, SDL Property Auctions

5/5

Trustpilot

Very happy

It was my first time bidding l had lots of support and advice from SDL and that made it an easy and enjoyable experience on top of that I have got my first investment property thank you

Mr · 11 March 2021

Agent replied · 6 July 2023

Hi Mr Morris,Congratulations on your purchase! We're really glad to have bene able to help with your first time bidding. Best wishes,SDL Property Auctions

5/5

Trustpilot

house sale by auction

I sold a house at auction in Nottingham and was assisted by Jim from SDL. He did a great job and the house looked so good in the photos I was considering moving back in!😆

Johnny · 31 July 2021

Agent replied · 6 July 2023

Hi Johnny,Congratulations on your sale! It's great to hear how helpful you found Jim - thank you for taking the time to leave us a lovely 5-star review.Best wishes, SDL Property Auctions

5/5

Trustpilot

Great Service!!

I've just sold a property via SDL and I'm extremely pleased with outcome and the whole process. I was kept informed and up-do-date throughout and each member of the team I dealt with was pleasant and responsive.

Simon · 26 February 2021

Agent replied · 6 July 2023

Hi Simon, Congratulations on your sale! It's fantastic to hear how helpful you found the whole team and we're glad to have been able to be of assistance.Best wishes, SDL Property Auctions

5/5

Trustpilot

Jim Demitriou…

Working with Jim Demitriou to assist with my purchase has been an absolute pleasure. He is so approachable, friendly and such an asset to the team at SDL. Many thanks for all your support Jim!Dilip (Shayu Ltd)

Dilip · 25 February 2021

Agent replied · 6 July 2023

Hi Dilip, Thank you for leaving us such a lovely 5* review - it's great to hear how helpful you found Jim. Congratulations on your purchase!Best wishes, SDL Property Auctions

5/5

Trustpilot

No messing or time wasting very…

No messing or time wasting very efficient

Amjid · 23 March 2024

Agent replied · 24 August 2024

Thank you for your five star review!

5/5

Trustpilot

The best property auctioneers in the uk…

The best property auctioneers in the country. Sold with them a few times and had great results. Would highly recommend them. Thanks SDL

David · 26 January 2023

Agent replied · 6 July 2023

What a wonderful 5 star review. We're so pleased to hear you had a great experience working with us - and congratulations on your sale!

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