Trusted Agent profile · Leicester

SDL Auctions Graham Penny Leicester reviews

4.7

★★★★★ Excellent

796 reviews across 1 platform

Leicester, LE2 7FL

SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 796 reviews on 1 platform.

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

House Sale

Thanks again to Vejay Pal and all the people at SDL for the second time,although this auction on 30 April 2020 was a national online auction because of covid 19, again everything went without a hitch

Graham · 1 May 2020

Agent replied · 6 July 2023

Hi Graham.Thank you for taking the time to leave Vejay and the team a wonderful five star review. We're all really pleased to hear you had a great auction experience with us and we look forward to working with you again soon.Many thanks, SDL Auctions

5/5

Trustpilot

The guys at SDL did everything they…

The guys at SDL did everything they could to promote and generate interest in the property I sold. They helped me navigate through some pre-auction offers and push for the best result

Aidan · 30 April 2021

Agent replied · 6 July 2023

Hi Aidan,Congratulations on your sale! Thank you for leaving us such a great review, it's lovely to read how you found our service. Best wishes,SDL Property Auctions

3/5

Trustpilot

Good pre auction ....poor post auction

Customer service was great pre auction and really helpful. Since winning at auction the contracts have been wrong several times and the adviser who was great pre auction never responds post auction.

Eric · 8 April 2021

Agent replied · 6 July 2023

Hi Eric,Thank you for taking the time to leave us your feedback - it's great to hear how you found our service pre-auction but important for us to know where we could improve. If you wish to discuss this with the team, feel free to give us a call on 0800 046 5454 and someone will be happy to help.Best wishes,SDL Property Auctions

5/5

Trustpilot

Fantastic service

Fantastic service. They sold my property and gave me excellent service throughout the process really helpful. Andy managed to get me an extra £5k, so was really happy with that.

Benz · 27 August 2021

Agent replied · 6 July 2023

Hi Benz,Thank you for taking the time to leave us a great 5-star review - it's fantastic to hear how happy you are with your result - congratulations on the sale!Best wishes,SDL Property Auctions

5/5

Trustpilot

Very efficient company

Very efficient company. Highly recommended

Lucy · 25 January 2024

Agent replied · 24 August 2024

Thank you for your wonderful 5 star review and recomendation!

5/5

Trustpilot

Great efficient way of selling your…

Great efficient way of selling your property with the added bonus of timescales for completion. A massive effort from the team and good communications of the final day of the auction.

Darren · 11 May 2021

Agent replied · 6 July 2023

Hi Darren,Congratulations on your sale! We're so glad to read about your experience with the team - thank you for taking the time to leave us your 5* review. Best wishes, SDL Property Auctions

5/5

Trustpilot

Great customer service

Great customer service in person, on the phone and by email.

Alex · 21 March 2025

5/5

Trustpilot

First property sold at Auction and very…

First property sold at Auction and very impressed with the service. Would definitely use again

Mandy · 6 May 2023

Agent replied · 6 July 2023

Hi Mandy! it's great to hear you enjoyed your first property auction - and congratulations on your sale. We look forward to working with you again in the future.

4/5

Trustpilot

The sale went well overall Some…

The sale went well overall Some communication issues but the team were professional and industrious. The service was good and the platform worked well. I would strongly recommend this company

Mr · 15 June 2021

Agent replied · 6 July 2023

Hi Mr Wallace, Thank you for leaving us a great review. It's lovely to hear how positive you found the majority of your sale with us and we value your useful feedback regarding the communication issues you experienced.Best wishes,SDL Property Auctions

2/5

Trustpilot

Sam Rashid never returns call or…

Sam Rashid never returns call or messages. It will be great if they are more transparent and after sales team is better in responding instead of dodging.

Anonymous · 14 December 2021

Agent replied · 24 August 2024

Thank you for your wonderful five star review! It's fantastic to hear you had such a great auction experience with Andrew, Steph and the team. Congratulations on your sale.

5/5

Trustpilot

hassle free sale

Neal, Sally and the SDL team were fantastic. I favour them over Bond wolf and the transition of a sale is more smoother and hassle free. Thank you

Ms · 30 September 2021

Agent replied · 6 July 2023

Hi there,Thanks so much for taking the time to leave us a great 5-star review. It's lovely to read your feedback regarding Neal, Sally and the whole team - we've shared this with them now. Congratulations on your sale! Best wishes, SDL Property Auctions

5/5

Trustpilot

Great service from beginning to end…

Great service from beginning to end with advice on price setting to maximise the end price. We were overjoyed at the price we obtained from the auction.

Mr · 19 November 2021

Agent replied · 6 July 2023

Hi Mr Oldershaw, Congratulations on your sale! It's great to hear how much you appreciated the service provided, and we're really glad to hear how happy you were with your result.Best wishes, SDL Property Auctions

5/5

Trustpilot

Auction

Concluded the auction whilst on holiday abroad and the team worked well to ensure everything went smoothly before and after the event despite me not being around.

Martin · 12 October 2021

Agent replied · 6 July 2023

Hi Martin, Thank you for taking the time to leave us a great 5-star review, it's great to hear how helpful you found the team even while you were abroad!Best wishes, SDL Property Auctions

5/5

Trustpilot

Professional and well supported

Huge praise to SDL relating to our recent property purchase. After a few frustrating delays waiting for docs from the Freeholder we were reassured by Corby who kept in regular contact throughout. Great job, and many thanks for your support and persistence. Excellent customer service from everyone involved from the outset. Would highly recommend.

John · 21 June 2022

5/5

Trustpilot

Brillant

Kaine and all his team were exceptional in dealing with house sale. Friendly, knowledgeable and their expertise was superb. Nothing was a bother to them. Highly recommend giving this company a call

Kathleen · 22 July 2020

Agent replied · 6 July 2023

Thank you Kathleen for taking the time to leave Kaine and the team a wonderful five star review. We're pleased to hear you had such a great experience working with us. Congratulations on your sale!

5/5

Trustpilot

Storage pod Derby

Extremely helpful and with a personal touch throughout the sale it is a very professional service. Robert Stone who I delt with was very professional with very clear sound advice

Stephen · 30 December 2020

Agent replied · 6 July 2023

Hi Stephen,It's great to hear your experience with our team and Robert was a good one! Thank you for taking the time to leave us a 5-star review - we've passed your feedback over to the team.Best wishes, SDL Property Auctions

4/5

Trustpilot

A straightforward experience with SDL

A straightforward experience with SDL. Our first time selling at Auction, sonothing to compare it with. Would sell with this company again if the needarose in the future.

Margaret · 2 June 2021

Agent replied · 6 July 2023

Hi Margaret,Thank you for taking the time to leave us a lovely review. Congratulations on your sale!Best wishes,SDL Property Auctions

5/5

Trustpilot

Very professional & prompt service

Very professional & prompt serviceGood communication

Eileen · 28 October 2023

Agent replied · 24 August 2024

Thank you for your wonderful review!

5/5

Trustpilot

Excellent customer service and friendly…

Excellent customer service and friendly and fast sale

ASJAD · 8 September 2023

Agent replied · 30 September 2023

Thank you for your wonderful five star review - and congratulations on your sale!

5/5

Trustpilot

You did everything and the auction team…

You did everything and the auction team worked hard to get t he best for the seller

Eric · 8 December 2022

Agent replied · 6 July 2023

Thank you for your 5 star review!

5/5

Trustpilot

Quality from start to finish.

From the start to finish SDL have been very supportive and helpful.I can only congratulate them on there professionalism and dedication to detail.Very impressed.

Martin · 14 December 2021

Agent replied · 6 July 2023

Hi Martin,Thank you for taking the time to leave us a lovely 5-star review. We're glad to have been able to help you secure a result by auction! Best wishes, SDL Property Auctions

4/5

Trustpilot

Not our first SDL auction

Not our first SDL auction, but the first we bought at. From viewing the house, to registering to bid and buying, very straightforward. Great staff and very helpful. My only issue is the huge 4.8% buyers fee. This hasn't always been there and I think it's a poor move.

SE · 19 October 2022

5/5

Trustpilot

Excellent service

Excellent service, good communication. Agent N Hume very helpful and professional in guiding us through the process of selling at auction. Would recommend SDL.

EB · 19 November 2021

Agent replied · 6 July 2023

Hi there,Congratulations on your sale - it's great to hear how helpful you found Neal! Thank you for taking the time to leave us your feedback.Best wishes, SDL Property Auctions

5/5

Trustpilot

Never having auctioned a property…

Never having auctioned a property before SDL made it simple and with their advice the property sold first time and we received an above estimated return.

Andrew · 15 June 2021

Agent replied · 6 July 2023

Hi Andrew, Thank you for taking the time to leave us a great 5-star review! It's great to about your auction result, we're glad to have been able to help.Best wishes, SDL Property Auctions

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