Trusted Agent profile · Leicester

SDL Auctions Graham Penny Leicester reviews

4.7

★★★★★ Excellent

799 reviews across 1 platform

Leicester, LE2 7FL

SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 799 reviews on 1 platform.

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

The Auction Experts

A professional experience from start to finish from SDL, with immense support from Neal Hulme. Thorough in their communication and maximised the value achieved for my property. Their transparent practises and expertise made the entire process comfortable and easy. Do no hesistate to use their services.

Kamran · 29 April 2022

Agent replied · 6 July 2023

Hi Kamran, Thank you for your kind 5-star review! It's lovely to hear how helpful you found Neal and the team - congratulations on your sale. Best wishes, SDL Property Auctions

5/5

Trustpilot

I sold my property with SDL and cannot…

I sold my property with SDL and cannot fault Gemma Johnsons approach to me, as a novice to this process. She took time to explain everything to me in detail and was great at updating me every step of the way,making the whole process flow with the minimum of stress. I would recommend this company to others

Felicity · 21 November 2019

Agent replied · 6 July 2023

Thank you Felicity for your five star review and recommendation!It's great to hear that you received such a wonderful service from Gemma and the team.

5/5

Trustpilot

Everyone I dealt with were…

Everyone I dealt with were friendly,professional and supportive. I felt supported through out the process as it is the first time I have sold a property.

Julia · 17 January 2024

Agent replied · 24 August 2024

Thank you for your wonderful 5 star review. We're really pleased to hear you enjoyed your auction experience.

5/5

Trustpilot

Ruth & Marg .... ❤️❤️❤️

After leaving registering to the last minute on the SDL auction website I simply could not get registered.... owning an e-commerce business this drove me mad until the wonderful Ruth & Marg helped, these two ladies deserve a pay rise.... AWESOME customer service thank you ladies & I managed to bag a property x

Andy · 1 October 2020

Agent replied · 6 July 2023

Hi Andy, what great feedback for Ruth and Marg! We're so glad they were able to help you get registered and successfully purchase a property with us. Thank you for taking the time to leave this feedback, it's really appreciated. Best wishes, SDL Auctions

5/5

Trustpilot

A surprisingly simple process

A surprisingly simple process, handled very professionally. Thank you.With a realistic reserve price on our property, it sold for that reserve price.I would definately consider this "no fuss" route again.

MR · 7 October 2023

Agent replied · 29 October 2023

Thank you for the five star review - and congratulations on your sale!

5/5

Trustpilot

Professional from the outset

Professional from the outset. Gave an honest, fair appraisal of the property we had to sell. We’re spot on with price estimate. Assisted with how to manage cost etc.

Mrs · 28 October 2023

Agent replied · 24 August 2024

Thank you for a wonderful 5 star review!

5/5

Trustpilot

This is my first experience selling a…

This is my first experience selling a house via an Auction. I was a little apprehensive at first, but can honestly say that the team at SDL Property Auctions guided me through every stage. The house sold for the price that we had hoped. Many thanks to the team at SDL.

Mrs · 13 May 2021

Agent replied · 6 July 2023

Hi Sandra, Conratulations on your sale! We're glad to have been able to help you achieve a great result by auction, thank you for taking the time to leave us a lovely 5-star review. Best wishes, SDL Property Auctions

5/5

Trustpilot

Communication was great

Communication was great. I am also very grateful for the patience as we were late viewing the property.

Hans · 22 August 2025

4/5

Trustpilot

Very helpful and explained everything…

Very helpful and explained everything in detail

MrsChristineProsser · 5 December 2024

Agent replied · 22 December 2024

Thank you for your review!

5/5

Trustpilot

Sold!!!

I cannot praise SDL auction highly enough from start to finish they have been professional,fast and approachable,the initial information from the agent was correct and his valuation was spot on I wouldn't hesitate to recommend them.

Theresa · 5 April 2023

Agent replied · 6 July 2023

Thank you Theresa for a wonderful 5 star review!

5/5

Trustpilot

Very friendly and efficient service

Very friendly and efficient service. From start to finish SDL were very professional and guided us through the auction processes.

Ian · 26 April 2024

Agent replied · 24 August 2024

Thank you for your 5 star review. It's great to hear you enjoyed your auction experience.

5/5

Trustpilot

SDL Auctions were excellent in selling…

SDL Auctions were excellent in selling my property and continually chasing solicitors during the conveyancing process. They were the one party during the course of the sale that provided an efficient, friendly and responsive service - I felt they were sincerely motivated in completing the property sale

Stewart · 23 December 2021

Agent replied · 6 July 2023

Hi Stewart, Congratulations on your sale! We're so glad to have been able to help get your sale completed for you, and we've shared this feedback with the team now. Best wishes, SDL Property Auctions

5/5

Trustpilot

Within three days of instruction SDL…

Within three days of instruction SDL had secured a buyer (3). They checked the potential buyers and submitted the details to us for confirmation. The whole process was completed in seven days and concluded within the contract period.Excellent service and highly recommended, shall be using them again.

Francis · 23 December 2021

Agent replied · 6 July 2023

Hi Francis, Congratulations on your sale! We're really glad to have been able to help with your auction experience - thank you for taking the time to leave us your lovely feedback. Best wishes, SDL Property Auctions

5/5

Trustpilot

Jim sold a property for me

Jim sold a property for me. He made the whe experience so very easy and kept me up to date from day 1. Unlike other agents, Jim took the time to actually get to know us and work with us. He sold our property quickly and is already onto the next. Not only was Jim professional beyond the realms but also so caring and hard working. Jim, if I could give you 10 stars, I would.

Vaishali · 26 May 2022

5/5

Trustpilot

Very slick service fast response time…

Very slick service fast response time sold my property within a month well recommended to anybody great service

Christopher · 31 May 2024

Agent replied · 24 August 2024

Thank you for your 5 star review and congratulations on your sale. We're happy to hear you enjoyed your auction experience with us.

5/5

Trustpilot

Sold my mum's house through SDL

Sold my mum's house through SDL. Excellent service in all aspects from start to finish. They answered all my questions promptly. My property didn't sell at auction but SDL negotiated and got us the sale in the end. If I ever went to auction again I would definitely use SDL again

Mrs · 20 March 2021

Agent replied · 6 July 2023

Hi Mrs Gallagher,Thank you for taking the time to leave us a 5* review and recommendation. It's great to hear how the team were able to help you achieve your sale. Best wishes, SDL Property Auctions

5/5

Trustpilot

Fantastic communication from the team…

Fantastic communication from the team at SDL, can't recommend them enough!

Dan · 26 September 2024

Agent replied · 24 October 2024

Thank you for your wonderful 5 star review! It's great to hear you enjoyed your auction experience.

5/5

Trustpilot

Friendly and helpful

Friendly and helpful. Helped this novice through the auction process. Got an amazing bargain.

Chris · 2 August 2024

Agent replied · 24 August 2024

Thank you for your five star review - and congratulations on your purchase!

5/5

Trustpilot

Very clear process from beginning to…

Very clear process from beginning to end. Quick access to support lines when needed to finalise things

David · 2 June 2024

Agent replied · 24 August 2024

Thank you for your five star review. We're delighted to hear you enjoyed your auction experience.

3/5

Trustpilot

I brought a property through SDL and…

I brought a property through SDL and still haven’t received the keys to the property as of yet

Customerwayne · 14 May 2024

Agent replied · 24 August 2024

We're disappointed to receive your review. We've looked into your purchase and can see that we didn't receive keys for this property, we arranged viewings through the tenant who naturally had access. Our team have emailed you again today to confirm this and we've also put another call through to the seller to double check if there are any spare keys to handover. If you have no luck getting the keys from the tenants, please call us on 0800 046 5454 and we'll do what we can to help you resolve this.

5/5

Trustpilot

Excellent professional service with…

Excellent professional service with great communication.

Rob · 22 November 2024

Agent replied · 22 December 2024

Thank you for your five star review!

5/5

Trustpilot

Success through SDL

The process of going to auction via SDL was so simple & stress free. I achieved way above the reserve price which was wonderful. As an investor I’m seriously considering purchasing & selling all my properties through them in the future.

Joesph · 28 July 2022

Agent replied · 6 July 2023

Hi Joseph, Congratulations on your sale! It's great to hear how simple you found the process - we look forward to helping you again in the future. Best wishes, SDL Property Auctions

5/5

Trustpilot

Absolutely superb service

Absolutely superb service. Spoke to a lady called Ruth and she was able to answer every question I had regarding several properties on their website. Also gave me some tips regarding property locations and general financial advice. Nice to speak to someone with real knowledge in their field of work.

Ray · 19 January 2021

Agent replied · 6 July 2023

Hi Ray,Thank you for taking the time to leave us a 5-star review - your feedback for Ruth is fantastic, it's great to hear how helpful you found your call with her. Best wishes, SDL Property Auctions

1/5

Trustpilot

Bad service Events as they happened

Events as they happened Tried to organise a viewing no responseMade an early offer no responseReceived notification property soldReceived response saying they would organise a viewing ( don't know what's next)

Geoff · 27 June 2023

Agent replied · 6 July 2023

Hi Geoff. We're sorry to hear you didn't have a positive experience engaging with us. We work hard to make our processes as simple as possible and it sounds like we fell a little short this time. We do hope that we can work with you in the future and help you achieve a successful buying journey.

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