Trusted Agent profile · Leicester

SDL Auctions Graham Penny Leicester reviews

4.7

★★★★★ Excellent

797 reviews across 1 platform

Leicester, LE2 7FL

SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 797 reviews on 1 platform.

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

1/5

Trustpilot

False bidding

We opted for on line auction, the gent that came out to see us was very pleasant.However..... if you are happy to work with an estate agent who puts false bids on your property and does not reply to emails these are the ones for you.SDL thank you for your reply, but after the unprofessional poor service from you there is no more to discuss.

Marian · 21 November 2019

Agent replied · 6 July 2023

Hi Marian,We're very sorry to hear that you weren't happy with the service you received from our team during your sale. We'd very much like to address these issues and would be grateful if you could please email us with your contact details at enquiries@sdlauctions.co.uk and I will ask a member of our team to call you to discuss.Kind regards,SDL Auctions

5/5

Trustpilot

Excellent Service

From start to finish each person I had contact with was highly professional, knowledgable and helpful. They are very efficient and kept us up to speed at all times. I would highly recommend.

Linda · 7 February 2024

Agent replied · 24 August 2024

Thank you for your 5 star review and recommendation.

5/5

Trustpilot

Jim has been very helpful

Jim has been very helpful, great guy!

Isaac · 24 February 2022

Agent replied · 6 July 2023

Hi Isaac,Thank you for taking the time to leave us your kind 5-star review! It's great to hear how helpful you found Jim's service. Best wishes, SDL Property Auctions

5/5

Trustpilot

Trust the experts

An exceptional service. From my first contact I was advised clearly of the procedures and felt completely reassured at the wealth of experience and knowledge of Andy.(North West). I trusted and followed his advise.As a result we successfully sold our property well above the reserve price.All this was achieved within one month.I have no hesitation in recommending SDL Auctions

Pkgillatt · 1 June 2021

Agent replied · 6 July 2023

Hi there,Thank you for taking the time to leave us a great 5-star review. It's great to hear how helpful you found Andy in the North West, we'll be sure to share this feedback with the team.Best wishes,SDL Property Auctions

5/5

Trustpilot

Excellent knowledge by Jim and the team…

Excellent knowledge by Jim and the team at SDL. It really helps being able to speak to a professional who has a clear understanding of todays market. I would 100% recommend to investors

Johnny · 3 November 2022

5/5

Trustpilot

Sold!

Handled the whole process and took away the burden of estate agents, buyers solicitors. Thank you.

Philip · 15 November 2024

Agent replied · 22 December 2024

Thank you for your 5 star review!

5/5

Trustpilot

I've used SDL on a few occasions to…

I've used SDL on a few occasions to sell property. Jim always gives great advice to ensure the end result is as expected.

James · 25 July 2024

Agent replied · 24 August 2024

Thank you for your five star review. It's great to hear you enjoy working with Jim and the team.

5/5

Trustpilot

Professional team and nice people!

Great staff to deal with from initial contact with Jim and Martin through to Sam and the after auction team. Very professional. Slight technical hitch on the day of the auction made things more difficult but they handled it well and got a good result in the end. If anyone wants an efficient sale it is a great option.

Mr · 5 February 2021

Agent replied · 6 July 2023

Hi Mr K,Thank you for leaving us a fantastic 5-star review, we appreciate you taking the time to do so. It's great to hear how helpful you found the team, especially Jim, Martin and Sam. We've shared this feedback with them now.Best wishes, SDL Property Auctions

5/5

Trustpilot

You informed us all of what was…

You informed us all of what was happening ..so thankyou and helping us to choose you at auction

Ellen · 3 October 2024

Agent replied · 24 October 2024

Thank you for your 5 star review. We're pleased to hear you enjoyed your auction experience.

3/5

Trustpilot

A successful but expensive service.

They successfully sold our property, which was great, however their buyers fees are high so we had to reduce the selling price. I would recommend selling through SDL, but make sure you know exactly what type of selling method you are selecting and allow costs for the " Auction pack" and extra solicitors fees for selling this way.

Graham · 1 April 2021

Agent replied · 6 July 2023

Hi Graham,Thank you for taking the time to leave us your feedback. We're glad to have been able to help with your sale, but appreciate your comments regarding fees. Best wishes,SDL Property Auctions

5/5

Trustpilot

it was first time dealing with SDL

it was first time dealing with SDL, our contact person was jazmin stones. she was very professional in her representations, and solid communication. we have gained confidence in SDL, and will surely be doing more business.

Umar · 11 October 2023

Agent replied · 29 October 2023

Thank you for your five star review. It's great to hear you enjoyed working with Jazmin at the team.

5/5

Trustpilot

Brilliant

Brilliant ! Sam Rashid and the guys at SDL auctions did an amazing job selling my commercial property for me. Sam negotiated the sale prior to the auction and we were happy with the price achieved. This is the second time I’ve sold through them. I’m putting another sale through the auction next month ! Highly recommend SDL !

Ruth · 23 December 2020

Agent replied · 6 July 2023

Hi Ruth,Thank you for leaving such a lovely 5-star review. It's great to hear how helpful you've found Sam and we can't wait to help you again in the future. Best wishes, SDL Property Auctions

5/5

Trustpilot

Outstanding staff support

The staff was very helpful and responded swiftly to all the questions we had when we enquired about the property and about registering for the auction

Guylaine · 3 May 2024

Agent replied · 24 August 2024

Thank you for your 5 star review. it's great to hear you enjoyed your auction experience.

4/5

Trustpilot

Friendly Service

It was all handled in a friendly and efficient way. I suspect that the length of time the bidding took on the first half-dozen properties did not help the eventual outcome for mine.

Mr · 8 December 2023

Agent replied · 24 August 2024

Thank you for your review. We'd like to reassure you that we always ensure all registered and available bidders have enough time and opportunity to bid on their lots prior to the gavel falling.

5/5

Trustpilot

Wonder people

Wonder people . Rachel was fantastic .would recommend thanks

Xxxxxx · 28 April 2021

Agent replied · 6 July 2023

Hi there,Thank you for taking the time to leave us such a great 5* review - it's lovely to read your feedback regarding Rachel.Best wishes,SDL Property Auctions

5/5

Trustpilot

SDL got our property sold for a good…

SDL got our property sold for a good price. The agent was hard working and helpful. They got a lot of prospects to view the property. We couldn’t have asked for much more.

Billy · 2 December 2023

Agent replied · 24 August 2024

Congratulations on your sale! Thank you for taking the time to leave us your five star review.

5/5

Trustpilot

Sam Rashid is very helpful for the…

Sam Rashid is very helpful for the process.

Lincy · 15 June 2021

Agent replied · 6 July 2023

Hi Lincy,Thank you for taking the time to leave us a great 5-star review, it's lovely to hear fantastic feedback for Sam as well. Best wishes,SDL Property Auctions

5/5

Trustpilot

SDL are always brilliant to deal with

SDL are always brilliant to deal with. Their customer care and prompt work flow for dealing with clients and getting deals done is fantastic. I usually deal with Jim Demitriou who is constantly on hand and ready to assist me when I need information or progress on a deal. 5 stars for Jim and SDL!

Gabriel · 13 August 2021

Agent replied · 6 July 2023

Hi Gabriel,Thank you for your great 5-star review! It's fantastic to hear such lovely feedback for Jim - we hope to be able to help you going forwards too.Best wishes, SDL Property Auctions

5/5

Trustpilot

Straightforward and well informed

I found the whole experience straightforward and was kept well informed from beginning to end.

Caroline · 27 October 2024

Agent replied · 22 December 2024

Thank you for your five star review.

5/5

Trustpilot

SDL staff have been brilliant

SDL staff have been brilliant. They were helpful, friendly, determined and very professional at all times. I had a particular difficulty as an initial sale of my property failed to complete. Despite this the property was reentered into auction, quickly sold at an improved price and completed with no issues. Everyone has been a pleasure to deal with.

Gill · 12 November 2020

Agent replied · 6 July 2023

Hi Gill, congratulations on your sale! We're glad to have been able to help and thank you for taking the time to leave us such a great review. We've passed your comments onto the team now. Best wishes, SDL Auctions

5/5

Trustpilot

Exellant service sdl

In my opinion , s d l were very helpfull and straight with me , not giving me false hope. But being proffesional and realistic , and done a great job in selling my house for me , they always spoke to me when i rang up and i thought sdl were first class . Regard phil

Mr · 2 February 2021

Agent replied · 6 July 2023

Hi Phil,Thank you for leaving us such a lovely 5-star review. We've passed this feedback onto the whole team now - we're glad to have been able to help with your sale, congratulations! Best wishes, SDL Property Auctions

5/5

Trustpilot

Thank-you.

SDL Auctions were professional, organised and made the whole experience for a Novice selling at auction so easy. Can only recommend them, thank-you.

Rachel · 8 June 2024

Agent replied · 24 August 2024

Thank you for your five star review! We're delighted to hear you enjoyed your auction experience.

5/5

Trustpilot

100% Highly recommended!

I have to say I don't usually leave reviews but felt I had to for this company. Elliott especially was so attentive to our needs and extremely professional. We were so happy with him and would 100% use them again for any property dealings. Cannot recommend more highly. Thank you again!

Debi · 24 February 2022

Agent replied · 6 July 2023

Hi Debi,Thanks so much for taking the time to leave us your lovely 5* review! It's so great to hear your feedback for Elliott, we'll make sure to share this with him and the team. Looking forward to helping you again in the future!Best wishes, SDL Property Auctions

5/5

Trustpilot

A great service from the first…

A great service from the first conversation. Advice received from Robert about how to market and set the guide price was spot on and we were amazed and delighted with the price we achieved at the auction. The admin process was straightforward and we were kept informed of the process throughout. Highly recommend.

DYLAN · 28 October 2021

Agent replied · 6 July 2023

Hi Dylan,Thanks so much for your great feedback - congratulations on your sale! We've shared your kind words with the team.Best wishes, SDL Property Auctions

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