Trusted Agent profile · Leicester

SDL Auctions Graham Penny Leicester reviews

4.7

★★★★★ Excellent

799 reviews across 1 platform

Leicester, LE2 7FL

SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 799 reviews on 1 platform.

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

100% Highly recommended!

I have to say I don't usually leave reviews but felt I had to for this company. Elliott especially was so attentive to our needs and extremely professional. We were so happy with him and would 100% use them again for any property dealings. Cannot recommend more highly. Thank you again!

Debi · 24 February 2022

Agent replied · 6 July 2023

Hi Debi,Thanks so much for taking the time to leave us your lovely 5* review! It's so great to hear your feedback for Elliott, we'll make sure to share this with him and the team. Looking forward to helping you again in the future!Best wishes, SDL Property Auctions

5/5

Trustpilot

A great service from the first…

A great service from the first conversation. Advice received from Robert about how to market and set the guide price was spot on and we were amazed and delighted with the price we achieved at the auction. The admin process was straightforward and we were kept informed of the process throughout. Highly recommend.

DYLAN · 28 October 2021

Agent replied · 6 July 2023

Hi Dylan,Thanks so much for your great feedback - congratulations on your sale! We've shared your kind words with the team.Best wishes, SDL Property Auctions

5/5

Trustpilot

Impressive and professional.

They were very professional & pleasant when looking round the property. Their comments were positive and realistic. They were punctual and reliable. The auctioneer was hard working and encouraging to the bidders. Impressive.

Mrs · 28 October 2023

Agent replied · 24 August 2024

Thank you for your review! It's great to hear you had such a good experience working with our team.

5/5

Trustpilot

Extremely professional Company to deal…

Extremely professional Company to deal with. Good communications and very helpful too.

Chris · 23 November 2024

Agent replied · 22 December 2024

Thank you for your 5 star review!

5/5

Trustpilot

Recent sale of ground floor maisonnette

From the start the staff at SDL were friendly, polite and helpful. They were positive about the auction - we were not so sure - and the outcome certainly exceeded our expectations! If there was one 'difficulty', it was confirming one's identity on-line, but we got there in the end!

John · 1 March 2022

Agent replied · 6 July 2023

Hi John,Thank you for leaving us your lovely feedback - it's fantastic to hear how helpful you found the team and about your great result!Best wishes, SDL Property Auctions

5/5

Trustpilot

Very responsive to every enquiry

Very responsive to every enquiry, and as a newbie were very helpful in guiding us through the registration process so giving us the assurance we were needing.

Colin · 1 March 2024

Agent replied · 24 August 2024

Thank you for your review. It's great to hear you had a good auction experience.

5/5

Trustpilot

Sdl Excellent Service

Sdl have been amazing with the sale of my commercial warehouse. We had less than 3 weeks to market and get it to auction but the team really pulled It off, achieving an higher than expected price. Can definitely recommend and will be using them again.

Bhagvinder · 27 August 2022

Agent replied · 6 July 2023

Hi Bhagvinder, Thank you so much for taking the time to leave us a lovely 5-star review - we're glad to have been able to help with your sale!Best wishes, SDL Property Auctions

5/5

Trustpilot

Prompt reply and very quick response ,

Prompt reply and very quick response ,Excellent customer service ,advertising friendly, proffesuonal.

Alimahomed · 14 November 2024

Agent replied · 22 December 2024

Thank you for your 5 star review!

5/5

Trustpilot

Great 1st Experience

SDL's information and processes are easy to follow with lots of tips on how have a successful experience, so I felt fully prepared to bid. The registration process was very slick and the follow up from their staff was friendly and efficient. This was my first auction purchase; it certainly won't be the last.

Property · 10 May 2021

Agent replied · 6 July 2023

Hi there,Congratulations on your purchase! We're glad to have been able to able to help and we hope to see you at auction again soon!Best wishes, SDL Property Auctions

5/5

Trustpilot

I was guided through the sale well good…

I was guided through the sale well good advice,quick efficient service

Bill · 24 November 2024

Agent replied · 22 December 2024

Thank you for your 5 star review!

5/5

Trustpilot

A pleasure to work with

Rachel Clarkstone is a pleasure to work with, efficient and friendly.

Anisa · 29 November 2019

Agent replied · 6 July 2023

Thank you for taking the time to leave Rachel and the team a five star review.

5/5

Trustpilot

Jim (National Sales Manager) very…

Jim (National Sales Manager) very helpful and any agents looking to add an extra string to there bow I highly recommend you speak to Jim.Selling via auction v private treaty is a different animal and Jim will help guide you through exactly what you should be saying to help your vendors achieve there goals at auction.

Jamie · 28 October 2020

Agent replied · 6 July 2023

Hi Jamie, thank you so much for taking the time to leave us such a great 5-star review. Your feedback is lovely to see, and we've passed it onto Jim and the rest of the team now. Best wishes, SDL Auctions

1/5

Trustpilot

Be aware of this firm

Be aware of this firm They put properties on sale without the consent of the owner of it When challenged they simply ignore youIt is the lack of response and the arrogance of my first point of contact with this firm that is also the issue here

Nick · 27 May 2022

Agent replied · 6 July 2023

Hi Nick, We’re aware that you’ve been in touch with our team today regarding this. Please rest assured that we would never sell a property without ourselves and the solicitors involved being comfortable with the ownership. If you wish to discuss this further, please feel free to contact the team members who you’ve been in correspondence with today, they’ll be happy to help.Best wishes, SDL Property Auctions

5/5

Trustpilot

Carl and the auctioneer were…

Carl and the auctioneer were outstanding when I was struggling with people dropping out the sale of my house but I was advised to use sdl as needed to get house sold .I highly recommend these people and the strangest thing I ended up thousands better off .jason m Leicester. Sdl definitely deliver .

Jason · 25 March 2021

Agent replied · 6 July 2023

Hi Jason,Congratulations on your sale! Thank you for taking the time to leave us a 5-star review - it's great to hear your feedback regarding Carl and our auctioneer too.Best wishes, SDL Property Auctions

5/5

Trustpilot

Excellent service provided by Carl and…

Excellent service provided by Carl and Steph. Well-done guys keep up the hard work.

Mohamed · 27 September 2024

Agent replied · 24 October 2024

Thank you for your five star review! It's great to hear you enjoyed your auction experience with Carl & Steph.

5/5

Trustpilot

I was apprehensive about buying via…

I was apprehensive about buying via auctioneers having experienced issues in the past however, with SDL, the service was excellent, contact was frequent and the SDL personnel, from Tim, who hosted the viewings, to Property Manager, Rachel, were most helpful and knowledgeable. Felt re-assured throughout the whole process which went very quickly and without problems.

Stefan · 10 December 2020

Agent replied · 6 July 2023

Hi Stefan, Thanks so much for your kind 5-star review. It's great to hear how helpful you've found the team, including Tim and Rachel. Congratulations on your purchase! Best wishes, SDL Property Auctions

4/5

Trustpilot

Positive transaction and process

Andy went over and above to assist me in selling my property. He was honest and remained professional at all times. The buyer received a great buy. All parties were treated with a professional manner and with great respect. I would recommend.

Nicki · 15 October 2019

5/5

Trustpilot

Very quick and efficient service

Very quick and efficient service. Kept informed throughout.

David · 14 December 2024

Agent replied · 6 July 2023

Hi David, thank you for your 5-star review. We're glad to have been able to help you at auction. Best wishes, SDL Property Auctions

5/5

Trustpilot

So simple & straight forward if we had…

So simple & straight forward if we had kniw auctions would be this easy we would have done it over a year ago.

Amanda · 5 April 2024

Agent replied · 6 July 2023

Hi Amanda,This is great to hear - thank you for taking the time to leave us a 5-star review.Best wishes, SDL Property Auctions

5/5

Trustpilot

Communication great

Communication great, follow up and emails all good.

Jessica · 13 December 2024

Agent replied · 22 December 2024

Thank you for your 5 star review!

5/5

Trustpilot

Great!

A professional service with attention to providing answers to any queries that may pop up before and after the auction. The whole process from start to finish, for me personally, was well managed and made selling my property very simple.Thankyou SDL!

Scott · 7 December 2022

Agent replied · 6 July 2023

Thank you for your wonderful five star review - and congratulations on your sale.

5/5

Trustpilot

Helpful in getting viewings that fitted…

Helpful in getting viewings that fitted my schedule. Great customer service

Caroline · 26 October 2024

Agent replied · 22 December 2024

Thank you for your 5 star review!

5/5

Trustpilot

Good communication and advice..produced…

Good communication and advice..produced the quick sale I required..

Mark · 24 November 2024

Agent replied · 22 December 2024

Thank you for your 5 star review!

5/5

Trustpilot

The Auction Experts

A professional experience from start to finish from SDL, with immense support from Neal Hulme. Thorough in their communication and maximised the value achieved for my property. Their transparent practises and expertise made the entire process comfortable and easy. Do no hesistate to use their services.

Kamran · 29 April 2022

Agent replied · 6 July 2023

Hi Kamran, Thank you for your kind 5-star review! It's lovely to hear how helpful you found Neal and the team - congratulations on your sale. Best wishes, SDL Property Auctions

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