Trusted Agent profile · Leicester

SDL Auctions Graham Penny Leicester reviews

4.7

★★★★★ Excellent

797 reviews across 1 platform

Leicester, LE2 7FL

SDL Auctions Graham Penny's office in Leicester is rated 4.7 out of 5 across 797 reviews on 1 platform.

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Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience with SDL

Great experience with SDL, Chris who we dealt with knew the market and was realistic regarding pricing, this meant he managed our expectations, we agreed on a guide price and reserve which was relevant for the current market conditions. I would recommend and we will be using SDL again for the future sales of other projects,

Daniel · 6 May 2023

Agent replied · 6 July 2023

Hi Daniel. Thank you for the wonderful feedback. It's great to hear you enjoyed working with Chris and the team - and congratulations on your sale!

5/5

Trustpilot

Great Service

SDL Property Auctions helped and guided us through all the transaction of the sale of our property and were always at the other end of the 'phone to support us.

Irene · 2 November 2024

Agent replied · 22 December 2024

Thank you for your 5 star review - and congratulations on your sale!

5/5

Trustpilot

Great service & experience in selling a…

Great service & experience in selling a property in auction. Jim was brilliant provided great customer service, assistance through out the process and guidance.

Rana · 26 March 2021

Agent replied · 6 July 2023

Hi Rana,Thank you for your kind 5* review. It's great to hear how helpful you found Jim and the team. Best wishes,SDL Property Auctions

5/5

Trustpilot

Friendly and helpful

Friendly and helpful, fully explained the pros and cons involved in an auction. I was kept informed of progress and being the first lot to be auctioned helped.

Ben · 26 November 2024

Agent replied · 22 December 2024

Thank you for your 5 star review!

5/5

Trustpilot

Sarah Barfield and Neal Hume were…

Sarah Barfield and Neal Hume were instrumental in securing an amazing result for me and my family - thank ypu!

Tom · 4 December 2021

Agent replied · 6 July 2023

Hi Tom,Congratulations on your sale! It's lovely to hear how helpful you found Sarah and Neal, we've made sure your feedback has been shared with them both. Best wishes, SDL Property Auctions

5/5

Trustpilot

Selling 3 properties at auction

This was the first time I have sold property by auction and this process was dealt with quickly and professionally. If I had any queries they were dealt with straight away. Very happy with the service offered. Would recommend and use them again

Dawn · 9 March 2024

Agent replied · 24 August 2024

Thank you for your five star review - and congratulations on your sale!

4/5

Trustpilot

Recent property purchase through auction

Helpful team of people, special mention to Lee and Jim.

Charles · 11 February 2023

Agent replied · 6 July 2023

Thank you for your review Charles. We're pleased to hear you had a positive experience working with Lee and Jim.

5/5

Trustpilot

Efficient, professional, and accommodating

SDL were very helpful throughout, explaining how the process worked, patiently dealing with queries and unusual situations, advising on guide price, and photographing and marketing the property. On the day of the auction, the auctioneer was good and achieved an excellent price.

Alastair · 28 March 2024

Agent replied · 24 August 2024

Thank you for your review. We're pleased you enjoyed your auction experience - congratulations on your sale!

5/5

Trustpilot

Fast and Professional Service

Fast , efficient and professional service. Took less than 2 months to sell my apartment. From marketing to sale. No fuss , no hassle : compared to the glacial pace of traditional estate agents and solicitors. I would highly recommend.

Robert · 30 April 2024

Agent replied · 24 August 2024

Thank you for your 5 star review - and congratulations on your sale!

5/5

Trustpilot

Thank you Jim and team

Great auction house. Everything was smooth. Many thanks to Jim, did a wonderful job. Kept me updated through out the sale.

Miss · 26 August 2021

Agent replied · 6 July 2023

Hi Miss Ngobeni,Thank you for taking the time to leave us a great 5-star review! It's fantastic to hear how helpful you found Jim - congratulations on your sale!Best wishes, SDL Property Auctions

5/5

Trustpilot

Even though my house didn’t sell in the…

Even though my house didn’t sell in the actual auction it was sold a few days later saving me from the second spin. Team have been most helpful in what has been an emotional journey for me

Leanne · 20 June 2024

Agent replied · 24 August 2024

Thank you for your five star review - and congratulations on your sale!

4/5

Trustpilot

All good

All good - efficient.

Matt · 6 September 2025

Agent replied · 26 September 2025

Thank you for your review!

5/5

Trustpilot

Simple and straightforward process

SDL made the whole process so easy. I am very happy that I put my initial reservations aside and used their auction. Their communication throughout was great and all of their advice was spot on - thank you.

S · 29 May 2024

Agent replied · 24 August 2024

Thank you for your 5 star review. We're delighted to hear you enjoyed your auction experience with us.

5/5

Trustpilot

Jim Demitriou, an asset to SDL

Jim Demitriou has been a pleasure to deal with. So knowledgeable and confident and proud of the SDL brand. What an asset to SDL.

Victoria · 28 November 2020

Agent replied · 6 July 2023

Hi Victoria, thank you for taking the time to leave us a 5-star review. We're really happy to have been able to help you, and it's great to hear how helpful you've found Jim. We've passed your feedback onto him and the team now. Best wishes, SDL Property Auctions

5/5

Trustpilot

Very professional operation, very personal service

The whole team were extremely supportive through what could have been concerning pre-auction matters which were resolved with pragmatic and expert attention. Enormous help from Jim and Suky - fantastic personal service. A very impressive, extremely well-organised and professional operation which I would very highly recommend.

MADELENE · 7 December 2023

Agent replied · 24 August 2024

Thank you for your wonderful five star review & recommendation. Congratulations on your sale.

5/5

Trustpilot

Very happy.

Very pleased with my auction result. Everything worked very smoothly and efficiently and everything was explained clearly. I do not hesitate to recommend SDL to anyone. I would be delighted to use them again.

Justin · 30 July 2024

Agent replied · 24 August 2024

Thank you for your five star review. It's great to hear you enjoyed your auction experience!

5/5

Trustpilot

We had such a positive experience with…

We had such a positive experience with SDL, Andy was superb - would definitely recommend them and I would certainly use them again.

Miss · 29 January 2021

Agent replied · 6 July 2023

Hi Miss Stevenson, Thank you for taking the time to leave us a 5-star review - we're so glad to have been able to help and it's fantastic to hear such great feedback for Andy. Best wishes, SDL Property Auctions

5/5

Trustpilot

I cannot believe how professional this…

I cannot believe how professional this company is. EVERY member of staff is 100% professional. They simple are the best company I have ever dealt with. Carl, Linda and Steph especially went the extra mile.

JDG · 9 July 2024

Agent replied · 24 August 2024

Thank you for your wonderful 5 star review. We're delighted to hear your enjoyed your auction experience with Carl, Linda, Steph and the team.

5/5

Trustpilot

Neal Hume and all at SDL were brilliant

We successfully sold a property at auction for the first time following excellent advice from Neal Hume and the SDL team. We were very impressed by the efficiency of all the SDL teams, we also used the legal services of Sort Legal as recommended by Neal, all of whom were very efficient and answered any queries promptly. I wouldn't hesitate to recommend SDL.

BF · 16 May 2022

Agent replied · 6 July 2023

Hi there,Thank you for leaving us such a lovely 5-star review, it's great to hear how helpful you found Neal and the team's service. Congratulations on your sale!Best wishes, SDL Property Auctions

5/5

Trustpilot

Second property experience with Ray

Second property experience with Ray, an absolute pleasure. Calm, professional service and nothing too much trouble. I think I’ve been spoiled for ever buying or selling via estate agents ever again, it’s a much smoother process and far less stressful. Thanks again Ray.

Mrs · 24 January 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave us your review. We're happy to hear you love the auctions process as much as we do.

5/5

Trustpilot

Its the first time I have sold a…

Its the first time I have sold a property by auction and the whole process was discussed with me, asking me what I hoped to achieve and they advised me from their experience what was realistic.They were extremely professional from start to finish and I'm so pleased with the outcome.It was a far easier process than I thought. Thank you to all the team in particular, Dean, Rob and Andy!

Hayley · 1 February 2021

Agent replied · 6 July 2023

Hi Hayley,Congratulations on your sale - we're glad to hear helpful Dean, Rob and Andy were for you! We've passed your feedback onto them and the rest of the team now. Thank you for taking the time to leave us such a great 5* review.Best wishes, SDL Property Auctions

4/5

Trustpilot

Couldn’t get the video of the…

Couldn’t get the video of the auctioneer to work. The rest of the website was ok but had to change from internet bid to phone bid before my lot came up. Fortunately your staff were very good and everything went well.

Steve · 1 March 2024

Agent replied · 24 August 2024

It’s disappointing to hear you had internet issues on auction day. The live video stream is run by our partners at Essential Information Group, and we will make sure they are aware of the connection issues this month. We're pleased to hear you were able to change your bidding method prior to the lot being offered and it's great to hear that you had a great auction experience with our team.

5/5

Trustpilot

Achieved a sale of a somewhat…

Achieved a sale of a somewhat problematic property in 2 months. SDL were professional and helpful in guiding me through what I needed to do, and achieved a good result at auction for me.

TMGM · 3 July 2024

Agent replied · 24 August 2024

Thank you for your five star review!

5/5

Trustpilot

Everything was explained very clearly…

Everything was explained very clearly and the sale went through without a hitch. Quite exciting watching the live bids unfold.

Catherine · 17 May 2021

Agent replied · 6 July 2023

Hi Catherine,We're glad to hear you enjoyed the excitement of the auction, and thank you for taking the time to leave us your review.SDL Property Auctions

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