Trusted Agent profile · Leicester
Verified
★★★★★
242 reviews across 3 platforms
Dimension House, 3/4 Westbridge Close, Leicester, LE3 5LW
Part of Northwood, see every office.
Northwood's office in Leicester, at Dimension House, is rated 4.7 out of 5 across 242 reviews on three platforms, including 218 Google reviews rated 4.7.
218
Reviews on Google
This office
5
Reviews on Direct reviews
This office
19
Reviews on allAgents
This office
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
GoogleThe team at Northwood are really easy to work with always delivering for their clients, exceptional service and professionalism.
Hi Preety - thank you so much for those kind thoughts. You’re right, the team always strive hard on behalf of all our clients and suppliers, so when it’s recognised I really appreciate it. From Andy (owner)
5/5
allAgents"Gosia was extremely helpful..."
Gosia was extremely helpful and friendly. Very welcoming to the flats and answered all my queries
5/5
GoogleHighly recommend Northwood - all team members have ability to deal with people from different backgrounds, they show a sincere interest in both Landlord's and tenants (we have been both in the past 7 years) I have known Andy and Gosia for over 16 years, They are very helpful, very supportive and very professional. They go the extra mile.
Rupa and Pramod: has it really been that long! You were early customers of mine, and your support and your professionalism as landlords has made it a pleasure throughout all that time. And we look forward to another 16 years! Andy
5/5
GoogleVery happy with the service from Northwood Leicester.
Anna: thank you for that comment - Gosia and the team will be delighted to hear it. It's great to have you as a tenant and we are pleased to see how you value this house as your home - we're thrilled to make that happen for you! From Andy (owner)
5/5
GoogleVery responsive and accommodating agents. My family and I couldn’t ask for more! Special mention to our agent, Eliot, who sorted out everything with no hassle.
Hello Wilsonne: that's extremely kind of you to publicly thank Eliot for his efforts - the whole team here is always delighted to help and we hope you enjoy the house! From: Andy (owner)
5/5
GoogleThis has been one of the best letting agents to deal with, everyone has always been super helful, professional and efficient, they have always got straight back to me when I have left a message. Many thanks for all of your help and advise Gosia you have been amazing.
Hello Jane: thank you for your comments, and for supporting Gosia like this. She knows you run a successful business yourself and have little time for anything but great, concise and helpful service, so that's what she aims for! Appreciate your time taken to post this review. From Andy (owner)
5/5
GoogleGrace showed us around a house and she was so fantastic and helpful !!
4/5
GoogleI am only giving four stars as I haven't needed anything since moving in. Service so far has been brilliant. I dealt with one person the whole way through from viewing to signing, and she has helped me every step even when it was probably a very simple problem that got me.
Many thanks for taking the time to provide your feedback. We're glad to hear you're pleased with the service provided by Northwood Leicester. Please do not hesitate to contact us if there will be anything else that we can help with!
5/5
GoogleGrace showed my round the property today great experience very polite
5/5
GoogleNorthwood is the best rental agency I have come across so far. We had full support at every stage of our rental process. The staff with patient were answering our questions and were always very helpful.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Anna, it was a pleasure to deal with you! All the best.
1/5
GoogleThree weeks and still no answer?! I'm not surprised the house is still empty when you ignore emails
5/5
GoogleI have used Northwoods for almost 20 years. Excellent team who provide guidance and support throughout. Recently secured new tenants within a few days of advertising. Highly recommend.
Raj: thank you for that extremely kind comment. I well remember taking on your property all those years ago, and it's a huge pleasure to see you not just still a valued client, but also someone our team enjoy dealing with as a professional and highly experienced landlord. Always a pleasure! From: Andy (owner)
5/5
GoogleI have been dealing with Gosia from Northwood for our family rental investments for very long time and have always been very happy with the service they provide. I highly recommend Northwood.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words Aslam.
5/5
GoogleFantastic service from a very professional and courteous team, they keep on top of all the legal matters and paperwork so I don't have to. I know my property is in safe hands with them and my tenants have said they're happy too!
Hi Lee: as always, it's good to hear from you and to know that you support Gosia and the guys! You're right to point out that it's our unparalleled legal and admin expertise that makes all the difference - it keeps you secure in the knowledge that all is well with your property. Lovely to hear that your tenants are happy too! Keep in touch From Andy (owner)
5/5
GoogleGreat people work at this place. Super service, repairs that were needed in the house we rented always done on time. Highly recommend 👌 …
Marta: thank you for your comments, and for your wonderful tenancy over many years. We were delighted to have you as a client, and the team were really pleased to have the property back in such good condition. Hope all goes well in your next home. From: Andy (owner)
5/5
GoogleWarm, friendly and welcoming. Very helpful and honest guidance.
Meena - thank you! We couldn't wish for a better expression of exactly what we aim to be! I expect and know that the service you will now receive will be light years better than you had been getting before you brought this property to us, and want to thank you for putting your trust in us. Gosia, Eliot and the team are always available when you need us. From: Andy (owner)
5/5
GoogleAn amazingly straightforward house sale! Gosia found a buyer within a week, she kept me well informed of the progress of the sale and it all concluded perfectly. I am a very happy customer.
Thank you David: it's been a pleasure to have your business over all this time, and I know Gosia is delighted to hear that you are so pleased. It's very kind of you to let the world know through this review! From Andy (owner)
5/5
GoogleI had a excellent service by getting all information about renting a house. Never been left without answers back. All sorted on time!!!! Been offered an emergency service if ever needed. Thank you Northwood!!! Very helpful staff.
Viktorija; thank you for your comments - the team at Northwood all appreciate knowing that the hard work they do is valued! As you say, responding to the things that you need for a comfortable and secure home is what they aim for, so your support is massively welcomed. From Andy (owner)
5/5
GoogleNothwoods have manage my property for a number of years and we have decided that we will renew our contract with them again. They are very helpful, professional and we have always received out payment on time.
Kay: thank you, that is so good to hear. I know that when you renewed your contract you could have chosen from many prospective agents who would all have loved your business, so your continuing faith in Gosia and the team is SO much appreciated. As you rightly say, payments on time each and every month are just one of the principles we stand by, without fail. From Andy (owner)
5/5
GoogleWas sick of renting out my property myself and dealing with problems that cropped up and then I discovered Northwood, absolutely fantastic people to deal with and has freed my time up immensely, superb service.
Hi Simon. That's really kind of you to comment so positively. We aim to please! Andy (owner)
5/5
GoogleGosia recently assisted in the sale/purchase of a property, she was brilliantly helpful, going above and beyond to assist in negotiations, providing a level of transparency and honesty that was a credit to her. Thank you!
Thank you Rachel. Gosia represents all that we try to deliver at all times, and it's great to hear that a client is so satisfied with that. We all hope that your purchase goes smoothly and the property becomes a fantastic investment for you.
5/5
GoogleSo far I have had a very good experience renting a property with this company, staff have always been more than helpful and quickly respond to emails.
Brook - thank you for such nice comments. The team will be thrilled to note them. I do hope your new home is working out well for you. From Andy (owner)
5/5
GoogleNorthwood have given me excellent service over the years after transfering from a well known national estate agents. Their service is second to none. keep up the good work .
Ossie: you're right! Good service is always taken by Gosia and the team as non-negotiable, so it's truly great to have that confirmed by one of our wonderful landlords. I know the team will be fantastically happy to have you support them in this way - and it's really appreciated by me. Thank you, and here's to many more years of successful and secure letting! From Andy (owner)
5/5
GoogleStaff always friendly and any issues have been sorted quickly and professionally. We have been renting through Northwood for 3 years and everything has been positive.
Joseph: thank you, it's really important to the team to know that their professionalism is respected and appreciated - so good of you to comment positively for all our clients to see. The best testament to a happy customer is when they renew with us time after time so your long stay in the property proves just that. From Andy (owner)
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