Every review we hold for the Leicester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’m really pleased with the service from Grace and the team at Northwood Leicester. They’ve been supportive, approachable, and always quick to respond to any questions. The whole process, from start to finish, was made so much easier thanks to their clear communication and friendly approach. I felt well looked after at every stage, and my tenants’ move-in went smoothly. Thank you for making this such a positive experience, I would happily recommend them to anyone looking for a reliable and professional estate agent.
K · 14 August 2025
Agent replied · 11 October 2025
Hi: thank you so much for that considered and enthusiastic review. Grace in particular is made up by such warm endorsement - she works really hard to be exactly as you say - supportive, approachable, and speedy with the updates: there's so much for a client to think about with rentals these days that we know we have to be on top of our game to make a move-in go smoothly.
I sincerely appreciate you supporting our team so publicly.
From: Andy (owner)
★★★★★ 5/5
GoogleGrace took us on a viewing today to a lovely, newly developed flat in Leicester. Me and my partner both loved it, and what made the experience better than most was Grace and the girl I spoke to on the phone who booked the viewing for me. They are so kind! One of the best estate agents I have spoken to! I don't usually leave reviews, but I felt I had to on this occasion because the team were genuinely so great. Thanks guys..hopefully will be seeing you soon!
Ella · 1 August 2025
Agent replied · 5 August 2025
Wow Ella - that's a fantastic review and I could not be happier than to hear such kind words from a client. You're right, we have a wonderful team, but what makes their day is being appreciated so warmly. Thank you.
From: Andy (owner)
★★★★★ 5/5
GoogleWe dealt with Grace, she was fantastic. We did not let the property through her in the end due to the property not being right for us, but I just wanted to write this to say thank you for everything. We found Grace in lettings to be so pro active, far more so than any other agent we dealt with. We are very grateful for all of the hard work Grace, thanks for your help looking at your property, I just wish the one we went for was with you!
Derek · 11 June 2025
Agent replied · 12 June 2025
Hello Derek: that is just the kindest and most supportive review, especially when you didn't end up being our client anyway! Grace is just the best person we could hope to have on our team, and thank you for making that knowledge so public. She will (as usual) be quietly delighted, I'm sure. Aside from that, I hope your new home goes well and you know where we are if not!
From: Andy (owner)
★★★★★ 5/5
GoogleI had an excellent experience with Northwood Leicester! Gosia’s expertise and professionalism truly stood out, she made the whole process smooth, transparent, and stress-free. Her knowledge of the market and attention to detail were outstanding, and she went above and beyond to ensure everything was handled perfectly. I couldn’t recommend Gosia and the Northwood Leicester team more highly. Thank you for such exceptional service!
Sarah · 1 November 2025
Agent replied · 2 November 2025
Hello Sarah: thank you so much for posting publicly about the service and help you've experienced. You are quite right, Gosia has unparalleled knowledge and it's always a delight for me to see how well her support lands with our wonderful clients. She'll be thrilled to be recognised as you've done, so thank you.
Always here to help!
From: Andy (owner)
★★★★★ 5/5
GoogleI’ve just been to a property viewing in Leicester with Northwood Estate Agents, and it was a great experience from start to finish. The property itself was lovely, and Keira, the young lady who showed me around, was fantastic! She was so helpful and welcoming, and her knowledge of the property was spot on. I’d definitely recommend Northwood, and Keira gets a special mention for making the viewing such a positive experience!
Sarah · 9 August 2025
Agent replied · 11 August 2025
Hello Sarah: wow, that's such a positive comment, and I sincerely thank you for pointing out Keira's special contribution. She works hard to be exactly what you say - helpful, welcoming, and knowledgeable - so it's fantastic to be recognised for exactly that!
Your thoughts are appreciated.
From: Andy (owner)
★★★★★ 5/5
GoogleI’ve been letting my property through Northwood Leicester for several years now, and they’ve been brilliant. Gosia, the Director, runs a tight ship and always makes sure landlords are kept informed and supported. Katie and the team manage my property with real care, I have total peace of mind knowing my tenants and home are in good hands.
Marcel · 31 October 2025
Agent replied · 2 November 2025
Hey Marcel: you've summed up everything Gosia and Katie aim to achieve - I couldn't express it better myself! Thanks for letting the world know through your post - it's always appreciated when our super clients let others know how satisfied they are.
Keep well
From: Andy (owner)
★★★★★ 5/5
GoogleI contacted Gosia from Northwood as I needed help and support applying for my selective licence for 2 rental properties. From Day 1, Gosia was on it and made the process simple to understand, whilst also accompanying the council officer when on site at the properties. I now have peace of mind that both properties are compliant and I don’t have to worry about getting stung with a huge fine!
Thanks for all your help Gosia!
Harinder · 21 April 2025
Agent replied · 3 May 2025
Hello Harinder: that's a brilliant summary of exactly what makes Gosia so different from the norm - I couldn't have written a better explanation of what we do that is on the landlord's side myself.
Thank you for making this comment public - Selective Licensing is such a huge burden for good landlords, and we are set up to help landlords face it - you are never alone!
Appreciate your support!
From: Andy (owner)
★★★★★ 5/5
GoogleI had been self-managing my property for some time and underestimated the complexity of lettings until I ran into some challenges with a tenant. That’s when I turned to Northwood Leicester, led by Gosia, and I cannot recommend her highly enough.
Gosia’s expertise is second to none, her knowledge of the lettings industry is simply incredible, and her extensive network of contacts ensures no problem is too big to solve. She tackled all the issues swiftly and effectively, going above and beyond to provide solutions I wouldn’t have even considered.
While Northwood’s services may not be the cheapest, they are absolutely worth every penny. Gosia is a true professional and, frankly, better than a lawyer when it comes to navigating lettings challenges. If you want the job done right, she is the one to call.
Thank you, Gosia & the team, for being the best in the business!
Liam · 4 February 2025
Agent replied · 29 January 2025
Liam - that's a great comment on Gosia and the team. You've summed up perfectly what being a good (the best) agent is all about, so thank you for shouting about it. Super-appreciated; Gosia and all the team will be really pleased.
From: Andy (owner)
★★★★★ 5/5
GoogleI have been using Northwood to manage my property with the guaranteed rent income scheme for more than 12 years and Gosia and the team there have been very good in all respects. I have now decided to sell the property, Keira has done an excellent job of the photographs, description of the property and making the whole process of selling the property straightforward.
Nicholas · 10 August 2025
Agent replied · 11 August 2025
Good morning Nick: thanks for that kind review, and for referencing the team so positively - they will be so pleased to be recognised publicly like this.
It's been a long and harmonious relationship and I'm delighted that things have moved from a good rental to a good sale for you, just the sort of perfect property investment that one hopes to achieve.
Good luck in all you do now, and thank you for so many years of custom - it's been a pleasure.
From: Andy (owner)
★★★★★ 5/5
GoogleKatie at Northwood Lettings Leicester was absolutely amazing. She was professional, friendly, and incredibly helpful throughout the entire process. Communication was clear and prompt, and she made everything smooth and stress-free. Katie truly goes above and beyond, and I couldn’t recommend her highly enough. Thank you for the excellent service
Sarah · 19 December 2025
Agent replied · 22 January 2026
Hey Sarah: that's a great endorsement of everything Katie does so well, so thank you for sharing your thoughts publicly. It means a huge amount when this team's efforts are recognised. We all hope you'll be fantastically happy in your home.
From: Andy (owner)
★★★★★ 5/5
GoogleI’ve had an excellent experience with Northwood Leicester as a tenant. From start to finish, their professionalism, honesty, and dedication were evident. The team has immaculate processes in place, making everything incredibly smooth and efficient.
A special mention goes to Gosia, who was absolutely amazing. She took the time to explain every step of the process, ensuring I felt informed and reassured throughout. Her friendly and approachable nature made all the difference, and her expertise is truly impressive.
I highly recommend Northwood Leicester to anyone looking for a trustworthy and efficient lettings agency. Their commitment to providing excellent service is second to none!
Han · 5 January 2025
Agent replied · 5 January 2025
Hello Han: thank you for that massive review! It's tremendously helpful for others to hear about a good experience you've had with our Northwood team, and I know Gosia will be especially pleased to have such warm words. She does indeed do everything possible for our clients with extreme dedication to your satisfaction, so thank you for your recognition of that effort.
We all hope you remain happy in your home, and we're always here to help when you need it.
From: Andy (owner)
★★★★★ 5/5
GoogleGrace has been extremely helpful throughout the whole process. She communicated clearly, responded quickly, and made everything easy and straightforward for us. All steps were explained well, and the application process went smoothly thanks to her support. Everything is now completed, and we really appreciate her professionalism and assistance.
Regards
Mohammad Ahmadzai
Mohammad · 15 November 2025
Agent replied · 4 December 2025
Hello Mohammad: that's extremely kind of you to post about your experience, on order for others to appreciate just how far above and beyond Grace tries to go to ease the sometimes stressful or time-consuming processes of the property market.
I appreciate you taking time to give such a great review. thank you.
From: Andy (owner)
★★★★★ 5/5
GoogleI’ve rented with a few agencies before, but none have been as professional and friendly as Northwood Leicester. Grace was brilliant from the start, she made sure everything was organised and went above and beyond to get me moved in quickly. I really appreciate how approachable and caring the whole team is.
Tyler · 6 November 2025
Agent replied · 17 November 2025
Hey Tyler: that's a lovely comment, especially to recognise Grace so publicly. She (and the whole team) work really hard to deliver professionalism but with a friendly and approachable level of care, so to have that recognised is great. Thank you.
From: Andy (owner)
★★★★★ 5/5
GoogleMoving into my flat with Northwood Leicester was such a smooth process. Grace guided me through all the paperwork and made sure everything was clear and easy to understand. She’s professional but also really approachable, which makes such a difference. Thanks to the team, I couldn’t be happier in my new home!
Maria · 6 November 2025
Agent replied · 17 November 2025
Maria - that's so good to hear: a happy home for our valued clients is always the outcome we want. Grace excels at making the tough admin of letting a doddle (well, as near as we can make it!) so I'm delighted it struck a chord with you.
From: Andy (owner)
★★★★★ 5/5
GoogleMy partner and I were looking to move properties and we found one on Northwood Leicester. Grace was dealing with our application and could not fault her, she kept us in the loop through the whole process and was there to answer any questions we had. 100% would recommend to anyone who is looking to move house.
Amy · 23 September 2025
Agent replied · 11 October 2025
Hey Amy: thank you for such public appreciation of how Grace helped you. she'll be delighted to have that endorsement, as are we all.
The team here all hope you'll be very happy in your new home, and as ever we are … More
★★★★★ 4/5
Google"A huge thank you to Gosia at Northwood Estate Agents for handling my selective license with such professionalism and efficiency. She made the entire process seamless, keeping me informed every step of the way. Her expertise and attention to detail were truly impressive, making what could have been a stressful experience completely hassle-free. I highly recommend her services to anyone looking for a knowledgeable and reliable estate agent!"
Dharmesh · 29 March 2025
Agent replied · 30 March 2025
Hello Dharmesh: thank you for that wonderful endorsement of the Selective License service that Gosia and her team provide. I could not have expressed better myself just how hard Gosia works to remove the inevitable stress and good deal of hard work it involves from our landlords' plates. Thank you so much for reflecting your appreciation publicly like this - the team are totally made up by hearing your satisfaction. Landlords have many burdens to bear and Selective Licensing is just another, but Gosia's unique knowledge of the system is there to ease your way.
From: Andy (owner)
★★★★★ 5/5
GoogleI recently sold my property through Northwood Leicester, and I can’t thank Gosia and Katie enough. They kept me updated throughout, gave honest advice, and achieved a great price for my home. Their professionalism and warmth made what could have been a stressful process so easy.
Ravs · 5 November 2025
Agent replied · 6 November 2025
Hi Ravs: Thanks for taking the time and trouble to comment on your experience. I really appreciate you letting others know just how much Gosia, Katie and the whole team do to make selling a home (or buying one for that matter) a stress-free experience - they will be delighted to be endorsed so publicly.
Much appreciated!
From: Andy (owner)
★★★★★ 5/5
GoogleI am absolutely thrilled to write this review for Gosia from Northwood Leicester, whose exceptional service has been a game-changer for my property management needs. As a Tenant Find Only client for years, I was initially hesitant to switch to full management. However, Gosia's outstanding coordination and dedication have made this decision one of the best I've ever made.
Gosia stepped in when I was facing significant tenancy issues caused by another agent. Her ability to quickly and efficiently resolve these problems was nothing short of miraculous. She not only addressed the immediate concerns but also went above and beyond to restore a strained relationship with my tenant. Her empathetic and professional approach transformed a tense situation into a positive and cooperative one, which was no small feat.
Moreover, Gosia's expertise shone through when it came to the Selective Licensing Application. She managed the entire process with remarkable precision and competence, ensuring everything was handled smoothly and without any hiccups. Her thorough understanding of the requirements and proactive communication kept me informed and confident throughout the process.
The level of care and attention to detail that Gosia brings to her work is unparalleled. Her dedication has not only resolved my tenancy issues but has also given me peace of mind knowing that my portfolio is in excellent hands. I am now fully committed to having Northwood Leicester manage my entire portfolio, all thanks to Gosia's stellar performance. If you're looking for a property manager who is efficient, reliable, and genuinely cares about their clients, Gosia is the person to trust. Thank you, Gosia, for your exceptional service and for making property management a hassle-free experience!
Erika · 21 July 2024
Agent replied · 31 December 2024
Erica…wow, thank you for that fulsome review! You completely sum up the entire promise of this business that Gosia so ably delivers. She (and her team) are completely committed to helping landlords resolve the many complexities of this industry, and as you so astutely point out, restore and maintain great relationships with tenants upon which a landlord’s successful property investment must be built. I genuinely could not have written a more complete endorsement of the approach this business has under Gosia’s leadership than you have provided, so thank you.
From: Andy (owner)
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
Grace was amazing throughout the whole process of looking for a house. She has such good energy, is super easy to talk to, and made everything feel way less stressful. Honestly, she made a potentially overwhelming experience feel smooth and even enjoyable. Highly recommend!
Sahil · 1 October 2025
Agent replied · 11 October 2025
OK Sahil! That's a fantastic endorsement of all that Grace strives to do for her clients, and it's wonderful of you to post publicly - Grace will be thrilled.
Thank you: we hope all is going great with the house.
From: Andy (owner)
★★★★★ 5/5
GoogleWould highly recommend Northwood. I needed help with a rental and Katie was very helpful and patient with helping find what I was looking for. Thank you so much and I hope to use you again at some time in the future.
Jeff · 30 October 2025
Agent replied · 31 October 2025
Hello Jeff: that's Katie's superpower - patience! Also helpfulness! Thanks for commenting publicly, and we'll look forward to helping next time out too.
From: Andy (owner)
★★★★★ 5/5
GoogleExceptional service! Keira and Gosia have been amazing in managing my rental portfolio. They’re transparent, professional, and genuinely care about both landlords and tenants. It’s rare to find an agency with such integrity and consistency, Northwood Leicester definitely stands out.
Aengus · 2 November 2025
Agent replied · 3 November 2025
Hey Aengus: that's a great comment to hear. You're absolutely right, Keira and Gosia take real care with all our clients, so it's great to have that reflected back - they will be made up to have such warm appreciation.
Thank you for posting publicly about this - it's really appreciated.
From: Andy (owner)
★★★★★ 5/5
GoogleSelling my house through Northwood Leicester was an absolute pleasure. Grace handled everything from valuation to completion with professionalism and warmth. She kept me updated at every stage and achieved a fantastic sale price. Couldn’t have asked for a better experience!
Rokas · 31 October 2025
Agent replied · 2 November 2025
Hey Rokas - that's a great public appreciation of all the work that Grace puts into making the tough process of selling a house as seamless and straightforward as possible. Thank you - Grace will be made up to hear you're happy!
From: Andy (owner)
★★★★★ 5/5
GoogleI recently bought a property through Northwood Leicester, and the service from Grace was top-notch. She made sure I had all the information I needed and worked closely with both solicitors to keep everything on track. Great communication all round!
Kieran · 9 November 2025
Agent replied · 17 November 2025
Hey Kieran: you've put your finger on exactly the thing that marks a great agent stand out - keeping the solicitors on track, everyone communicated with, and the chain motoring on. Just what Grace excels at, so thank you for making that experience public. It's been a pleasure to help
From: Andy (owner)
★★★★★ 5/5
GoogleGrace has been my main contact for property management, and she’s outstanding. Always proactive, great at finding quality tenants, and quick to resolve any issues. Northwood Leicester has made being a landlord completely hassle-free, I can’t recommend them enough.
Cel · 31 October 2025
Agent replied · 2 November 2025
Hi: that's so good to hear that you feel so positive about Grace's work for you - and of course you're right, she works so hard to make a landlord's life hassle free! I couldn't put it better myself, so thank you for posting this publicly.
From: Andy (owner)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
