Every review we hold for the Leicester office, from every platform, shown as written. First names only.
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5/5
GoogleJust had house inspection today. Grace is always very polite and professional
Bruce Β· 17 April 2025
Agent replied Β· 18 April 2025
Hello Bruce: thank you for that comment. We know that inspections don't strike everyone as a desirable aspect of letting, but they really are a tenant's opportunity to raise anything that troubles you and for us to put it right. So to hear that Grace, one of the newest members of our Team, comes over as professional as you say will really encourage her - thank you for commenting publicly, I really appreciate you doing so.
From: Andy (owner)
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5/5
GoogleKatie was a fantastic when I enquired about a rental property. She fully explained the process and couldn't be more helpful.
Great asset to your business.
J Β· 14 September 2024
Agent replied Β· 31 December 2024
Hi J: that's a great review, and we absolutely love to hear such kind words about Katie's efforts. Thank you from the whole team here.
From: Andy (owner)
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5/5
GoogleAfter a long time I was looking for a new rent and was surprised by the changes. But with Northwood agency everything went very smoothly, without unnecessary delays.
It is great team who know what they are doing.
Many thanks and wish you all the best ;)
Paula Β· 20 August 2025
Agent replied Β· 11 October 2025
Hey Paula: thank you for that comment. You are quite right, the rental world is a very different place, almost month by month! That's why the team here work hard to make the process as clear and straightforward as possible, and they will be delighted to hear you endorse their efforts.
I'm really pleased that everything went smoothly.
From: Andy (owner)
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5/5
GooglePoppy has been incredibly helpful, she is always on hand to answer any questions and has relieved all our stress.
Megan Β· 6 December 2024
Agent replied Β· 31 December 2024
Thank you Megan. It's great to hear your appreciation for a hard-working and committed member of our team, and I know Poppy will be thrilled to realise her efforts are so appreciated.
From: Andy (owner)
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5/5
GoogleMy family and I have been with Northwoods for over 20 year as a landlords and Gosia (Director), has been professional, understanding and very accommodating to our needs. They have managed the property well and the advise received was excellent. I would not hesitate in recommending them and would work with them again when / if the opportunity arose.
Andreas Β· 28 March 2025
Agent replied Β· 30 March 2025
Hello Andreas: thank you for that terrific endorsement of Gosia and her team. You are right that no-one knows the support that landlords need better than Gosia, and it has been a pleasure to have been able to provide this for you and your mother for so long. I well remember taking on the property concerned myself over twenty years ago and I thank you for your family's long-term trust in all we try to do for our clients. Your testimonial is a delightful appreciation that the team are genuinely thrilled about.
Best personal regards
From: Andy (owner)
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5/5
GoogleKeira showed me around a property the other day and she was extremely helpful throughout the viewing. She demonstrated excellent knowledge about the property and clearly had done her research, answering all my questions with confidence. Her professionalism and friendly manner made the experience enjoyable and informative.
Tiggy Β· 11 August 2025
Agent replied Β· 18 August 2025
Morning Tiggy: that's a fantastic comment on Keira's efforts to make property viewing a great experience - she is indeed knowledgeable and professional, but not everyone goes out of their way to make their appreciation of this public as you have done, so a sincere thank you.
From: Andy (owner)
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5/5
GoogleFantastic service from start to finish and a special mention to Katie who was always available when neededβ¦. Service was just impeccable would recommend always
Sheryl Β· 2 September 2024
Agent replied Β· 31 December 2024
Hello Sheryl: what a brilliant comment (and a lovely star-rating too!). Katie works so hard to make the whole process as straightforward as possible, so to have that recognised is tremendously kind of you.
From: Andy (owner)
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5/5
GoogleI have been using Northwood in Leicester for over 10 years and their letting service, across all members of staff, is first rate.
Just used them to sell a property and the service is just as efficient and reliable and reasonably priced. Well done team π and thank you. β¦
James Β· 1 January 2023
Agent replied Β· 31 December 2024
James: those are really kind words. That's massively appreciated by the whole team and they love it when a client who comes to us through lettings gets a great sales result too. It's a real boost to be appreciated, so thank you.
From: Andy (owner)
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5/5
GoogleI would personally like to thank Grace .She was very helpful on our viewing ,knowledgeable and is a asset to your team. Thankyou once again π β¦
Emily Β· 8 August 2025
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5/5
GoogleHad a viewing with northwood leicester ,, Grace was very polite , friendly, and very experienced in her roll , would recommend Grace and the team,.Very helpful
Glenis Β· 8 August 2025
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5/5
allAgentsHi, Gosia and Abby where
Hi, Gosia and Abby where extremely helpful and was a good support. We have moved new to the country and not very much aware of the Rules, Law and Regulations;; Gosia and Abby made it easier by guiding us the right direction and get all documents required completed as per legal regulation. We wish them all the best and a very big thank you. Miranda's
Rajesh Β· 3 January 2024
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5/5
GoogleBest agent i've come across: helped me to deal with real problems caused by my previous Leicester agent who had not done the paperwork properly and were treating my tenant appallingly - both me and the tenant simply didn't know where we stood. There's too many cowboys out there - switch to an agent that behaves professionally, I'd say. Thank you Northwood, especially Gosia
Ryan Β· 2 January 2019
Agent replied Β· 31 December 2024
Hi Ryan - thanks for these comments. More than just helping solve your problem, I think what you raise is a vital point - there's so many agents that landlords are unwittingly entrusting their properties to who are just flouting the law and exploiting them (as well as tenants).
Choose an agent that is in the SAFE AGENT scheme - that gives you confidence that the money is in a safe place
Thanks, Andy McG
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5/5
GoogleI would highly recommend Northwood Estate Agents, they have provided an excellent, professional service. I found Katie particularly helpful and quick to answer any questions I had. Thank you very much for all your help.
Alison Β· 28 September 2025
Agent replied Β· 11 October 2025
Hi Alison
Thank you for your comments on our team's help for your needs: Katie will be thrilled to receive your endorsement, as she always works hard to do exactly what you say, to be helpful and prompt.
I appreciate you posting publicly about this.
From: Andy (owner)
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5/5
allAgents"Selective..."
I don't like Selective Licensing because I have good properties well-managed. But as it's mandatory and fines can be issued, I knew I need experts to get them sorted for me, so I used Gosia and her team at Northwood. They know about the whole thing, who to talk to at the Council, and handle all the workload, a real load off my mind
Jade Β· 10 November 2023
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5/5
GoogleThe team have been a great help to both me and my partner during our search for a property! Thank you all. We can't wait to move into our new home.
Katie Β· 30 October 2025
Agent replied Β· 31 October 2025
Hi Katie: that's so good to hear, and we're sure your new home will be a happy place. Always here to help!
From: Andy (owner)
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5/5
GoogleI would like to thank Katie for all her help and advice with a rental. Highly recommend.
Evie Β· 2 September 2024
Agent replied Β· 31 December 2024
Hello Evie: thank you for your kind review. Katie (and all the team) work hard to make lettings as painless and seamless as possible, so it's a real bonus when a client appreciates what has been done. I appreciate such a top-rated ranking!
From: Andy (owner)
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5/5
GoogleA big thanks to Northwood for being prompt and always βon the ballβ when issues are raised. Particularly Abby and Gosia who have gone above and beyond to rectify an issue I have had recently encountered, your empathy and compassion was so appreciated.
Ruth Β· 1 January 2023
Agent replied Β· 31 December 2024
Hi Ruth: thank you so much for such kind words about Abby and Gosia. They try hard all the time to make things work well for our clients, so when someone takes the trouble to recognise that and let the world know, it really means a lot. I sincerely appreciate your review, and hope you continue to be happy in the home you've made look so lovely (Gosia is very impressed!).
From Andy (owner)
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5/5
GooglePoppy was very knowledgeable and helped immensely. Thank you Poppy.
Mike Β· 6 December 2024
Agent replied Β· 31 December 2024
Hello Mike: thank you for your support for Poppyβs efforts - I know she is made up to have such public appreciation. Super appreciated.
From: Andy (owner)
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5/5
GoogleKatie was very helpful and great to deal with - a credit to the company
Teresa Β· 2 September 2024
Agent replied Β· 31 December 2024
Hello Teresa: I really appreciate you posting publicly as you have, and I know Katie is made up to see your kind words - she is indeed a credit!
Thank you from the whole team here.
From: Andy (owner)
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5/5
GoogleAfter a couple of awful experiences with Letting Agents, we have finally found a Agent who is professional, honest and efficient. Gosia and her team have been excellent in the management of our property, they have gone over and above what would be expected of them and exceeded our expectations. We really can't rate them highly enough.
Jo Β· 2 January 2020
Agent replied Β· 31 December 2024
Hello Jo; thank you for your great comments about Gosia and the team. You certainly had very poor service from another very local agent who let you (and your tenant - who has also posted positively here) down badly. But Gosia is a fantastically safe pair of hands and has put everything right. Well done for being so forthright about those poor standards from that agent - we warmly endorse cleaning up this industry!
Thank you for your business and for your kind comments. And your beautiful bouquet of flowers will never be forgotten!
From Andy (owner)
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5/5
GoogleKatie was extremely helpful in finding us a flat for next year, would recommend
Will Β· 2 September 2024
Agent replied Β· 31 December 2024
Hello Will: thank you so much for that recommendation - I know Katie is totally made up by your kind comments.
Thank you for the star-rating!
From: Andy (owner)
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5/5
GoogleKatie was super helpful, thanks for all the advice on selective licensing!
C Β· 2 September 2024
Agent replied Β· 31 December 2024
Hi C T: you are very welcome, and I hope the information on this complex topic proves helpful. We are always here to help. And Katie is really made up to read your endorsement - that's tremendously kind of you.
From: Andy (owner)
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5/5
GoogleKatie is such a professional individual, highly efficient and is a star!
Jenny Β· 2 September 2024
Agent replied Β· 31 December 2024
Jenny - that is such a brilliant comment, and is so appreciated both by Katie and by the whole team here. It's testament to the hard work to make the whole process of getting a new home as seamless and straightforward as possible, at which Katie excels, so thank you for your recognition and kindness in going public about that.
From: Andy (owner)
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5/5
GoogleGrace was brilliant π β¦
Phil Β· 6 December 2024
Agent replied Β· 31 December 2024
Hello Phil; thank you for such a kind comment. Grace will be delighted, and I know how much work she put into moving you as quickly as possible into your new home. We all hope youβre happy there.
From: Andy (owner)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.