5/5
GoogleThroughout our home-buying process, Moore & York was incredibly communicative. They promptly answered calls and emails, keeping us informed about every development.
Trusted Agent profile · Leicester
Moore and York Leicester reviews
★★★★★
292 reviews across 2 platforms
61 Granby Street, Leicester, LE1 6FB
Moore and York's office in Leicester, at 61 Granby Street, is rated 4.4 out of 5 across 292 reviews on two platforms, including 274 Google reviews rated 4.5.
Reviews
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
Google5/5
GoogleMoore and York is a business that does not exist merely for financial gains from customers. Throughout the tenant-find service they provided to me, they were most professional, kind and friendly in approach. Thank you Mr Moore and your brilliant Team! Your great customer service, your willingness to listen and act accordingly is most appreciated and valued.
5/5
GoogleAmazingly friendly staff so helpful on a one of the most stresssful days in your life selling a house
5/5
GoogleI rented property through moore&York since 2023 ,they are very helpful, friendly staff they help me when needed, strongly recommend
1/5
GoogleWorst agency, they just don’t care !
5/5
GoogleI have been a tenant through moore and york since 2009. They have always been helpful and sorted out property repairs quickly.PositiveResponsiveness, Quality, Professionalism
Agent replied · 21 June 2024
Thank you very much Rachel for your review, you have been a great tenant for the last 12 years
5/5
GoogleMoore and York communicated well with us and were very helpful when dealing with the sale of 150 Harrow Road
1/5
GoogleTruly one of the least professional businesses I've ever had the misfortune to deal with. No following up on emails, negligent attitudes, borderline fraudulent letting standards and no care about health and safety issues at let properties. Consider that some of the 5* reviews on here are copy paste jobs, possibly fake or from employees/owners. Please consider very carefully before using.
5/5
GoogleThis was our first house and i should It was a great experience with Moore's and York's. The way whole process was seamless and we were much relaxed throughout the whole process. They are very professional. All process was very quick and we could move into the house in few days. Very quick service.PositiveProfessionalism
5/5
GoogleStaff were very helpful throughout my house sale and completion was finished swiftly with no issues
1/5
GoogleWorst estate agent you’ll encounter. Poor customer service. They stood me out with a viewing, closing the office and not contacting me to inform me that the viewing would not happen after I drove for 1hour to view the property. When making a complaint they were rude and inconsiderate. Strongly discourage using them.
5/5
GoogleThe staff made the process easy and seamless. Great comms and regular feedbacks .sold swiftly and would highly recommend moore and york .thanks to all the staff in the leicester branch
5/5
GoogleSold and bought our house with Moore & York. The process was seamless and they were a friendly and responsive team. Will be recommending to anyone looking to sell!
1/5
Facebookyou call and leave multiple emails about a property that say they'll get back to you about booking a veiwing and never do and let the property without even calling back
Agent replied · 16 June 2024
Sorry to hear that you aren’t happy Jendayi, which property was this issue concerning? We can look into why you didn’t get a response. Best regards Jason
5/5
GoogleExcellent work from all the team from start to finish Everything completed at the timescale they advised Would definitely recommend this company for the professional service they provide
1/5
FacebookTried to chase Moore and York for over a week for a property. Promised each day details following day. My experience was really poor
Agent replied · 16 June 2024
Mark it’s such a shame you don’t mention the threats and abuse you sent our way - perhaps if you told the full and honest story? You were given a heads up on a property that was coming to market but details not yet approved - the very second the details were signed off by the owner they were sent on to you. I called you to discuss, and was called ‘pathetic’ and the moment I disagree with you, you slammed the phone down. We are always helpful and polite to those who treat us with the same respect.
4/5
GoogleRenting a property through Moore & York is fuss free. All the fees are reasonable and transparent with no surprises at a later date. They want to work with you and make living in your home easy, and as a tenant, that's exactly what you want.PositiveQuality, Professionalism, Value
5/5
GoogleI have used Moore and York services as a buyer, seller and as a landlord over many years. In all my business dealings they have offered excellent services, great communications and a true example of great professionalism.
5/5
GoogleI would personally recommend Rebecca and the team at Moore and York quality service.
5/5
FacebookAfter feeling let down by a previous agent, I can honestly say the whole team at Moore & York have been brilliant from start to finish. Hassle free selling.
Agent replied · 16 June 2024
Thank you Sharon for your kind words.
5/5
GoogleWe rented from Moore and York about a year ago. Unlike other agencies we found them very responsive, they always dealt promptly with any issues we ever had and upon leaving we were given our full deposit without any sneaky charges as we often see with other agencies. I would certainly recommend them.
5/5
GoogleGreat Service throughout, any problems get sorted ASAP!PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Dear Francesca Thank you very much for your kind words
5/5
Googlegreat agent has let multiple high end properties for us
5/5
GoogleWe are very please the way Moore and York handle our properties very efficient and also keeping us in the picture
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Moore and York Leicester
How many reviews does Moore and York Leicester have?
Moore and York's Leicester office has 292 reviews across two platforms: 274 on Google, 18 on Facebook.
What is Moore and York Leicester's rating?
Moore and York Leicester is rated 4.4 out of 5 across all 292 reviews, and 4.5 out of 5 on Google from 274 reviews.
Where is Moore and York's Leicester office?
Moore and York Leicester, 61 Granby Street, Leicester, LE1 6FB.
