Trusted Agent profile · Leicester

JLA Johals Letting Agents Leicester reviews

★★★★★ Excellent

548 reviews across 2 platforms

40 The Parade, Oadby, Leicester, LE2 5BF

JLA Johals Letting Agents's office in Leicester, at 40 The Parade, is rated 4.5 out of 5 across 548 reviews on two platforms, including 539 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

539

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for JLA Johals Letting Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

1/5

Google

1 star for service quality but 5 stars for incompetence!!! My agent, Jaismeen, was slow, inefficient and did everything possible to make leasing the property as hard as possible, almost like I’m not paying to let the property. Post getting the keys, I had significant delays in getting portion of my rent back and getting my room door handle fixed, but once I was finally put in touch with Monica, they were resolved thanks to her efficiency. Leaving this review since they had asked for it :))

Bhadra · 21 June 2023

Agent replied · 20 June 2024

Dear Bhadra Pisharasiar, Thank you for taking the time to leave a review of our services. We appreciate your feedback, both the positive and constructive aspects. We apologise for any inconvenience or delays you experienced during the letting process. We strive to provide efficient and high-quality service to all our clients, and it's disheartening to hear that we fell short of your expectations. We understand the importance of timely communication and resolving issues promptly, and we apologise for any frustration this may have caused. We appreciate your recognition of Monica's efficiency in resolving the issues you faced. We will address your feedback internally to improve our processes and ensure that all our clients receive the level of service they deserve. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to contact us. We value your input and will use it to improve our services going forward. Thank you for choosing our agency, and we hope to have the opportunity to serve you better in the future. Best regards, Johal Letting Agents

5/5

Google

We had Daniel help us find our home, he was very professional but very friendly and could feel like we could tell him what we did and did not like about the houses he shown us. Daniel had shown us 6 different properties in a short amount of time as we needed to urgently move. He managed to get all our paperwork and references completed in a couple of weeks and very quickly moved into our home. Couldn’t recommend him and the estate agents enough!

Reana · 21 June 2023

Agent replied · 20 June 2024

Dear Reana Stafford, Thank you for taking the time to leave us such a positive review. We're thrilled to hear that Daniel provided you with excellent service and helped you find your new home quickly and efficiently. At Johal Letting Agents, we understand the importance of finding the right property within a short timeframe, and we're glad that Daniel was able to show you multiple options and assist with completing the necessary paperwork promptly. We strive to provide a professional and friendly service to all our clients, and it's wonderful to know that Daniel exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Johal Letting Agents, and we wish you all the best in your new home. Best regards, Johal Letting Agents

5/5

Google

The inspection with Grickleean was great and we loved it

Shammy · 22 September 2024

Agent replied · 22 October 2024

Dear Shammy, Thank you for your fantastic 5-star review! We're so glad to hear that your inspection with Grickleean went well and that you enjoyed the experience. Your feedback means a lot to us, and we look forward to assisting you again in the future! Best regards, The JLA Team

5/5

Google

Thank you so much Manisha for your help and support

Dimple · 22 September 2024

Agent replied · 22 October 2024

Dear Dimple, Thank you for your lovely 5-star review! We’re thrilled to hear that Manisha was able to provide the help and support you needed. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Best regards, The JLA Team

5/5

Google

Manisha was so patient and nice. Thank you so much.

B2 · 22 September 2024

Agent replied · 22 October 2024

Dear B2 Bee, Thank you for your lovely 5-star review! We're delighted to hear that Manisha's patience and kindness made a positive impact on your experience. Your feedback is greatly appreciated, and we're here to assist you whenever you need us. Best regards, The JLA Team

5/5

Google

Aryan Varu was really helpful with showing us around the house and he answered all of the inquiries that we had

Aryan · 21 February 2024

Agent replied · 20 June 2024

Hello Aryan Pabari, Thank you for taking the time to leave us such a fantastic review! 🌟 We're thrilled to hear that Aryan Varu was able to provide you with the helpful and informative service you needed during your house tour. Our team strives to ensure all your questions are answered thoroughly, making the viewing process as informative and comfortable as possible. It's great to know Aryan made a positive impression, and we'll be sure to pass along your compliments to him. Should you have any more inquiries or need further assistance, we're here for you. Best regards, The JLA Team 🏡✨

5/5

Google

“I had a great experience with greeaklian,They were very kind, helpful, and professional throughout the process. They showed me several great properties and guided me at every step. I’m really happy with their service and would highly recommend them.”

Ankur · 26 March 2026

5/5

Google

Very friendly very good people ...they find us house very quick thank you very much johals estate agents thank you Georgina you are very good staff you help me so much keep your smile and you kindness. Thank you Ioanna Panagioti

Anni · 21 June 2022

Agent replied · 20 June 2024

Thanks for the awesome review, Ani. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

5/5

Google

It was a good viewing experience, Minesha was on time and courteous.

Ng · 26 July 2024

Agent replied · 22 November 2024

Hi NG Inwalusi, We're delighted to hear that you had a positive viewing experience with us! It's great to know that Minesha was able to assist you well. We always aim to provide a punctual and courteous service, so your feedback means a lot to us. If you have any more questions or need further assistance, feel free to get in touch. Best regards, The JLA Team

5/5

Google

Manisha was great at viewing

Esther · 10 November 2024

Agent replied · 10 December 2024

Thank you, Esther, for your lovely review! We’re thrilled to hear that Manisha made your viewing experience so positive. At JLA, we strive to provide the best service and support to everyone who views our properties. If you have any further questions or need assistance, don’t hesitate to reach out! Best wishes, The JLA Team

5/5

Google

Manisha was amazing. I will definitely recommend Johals.

Queen · 22 September 2024

Agent replied · 22 October 2024

Dear Queen Maggie, Thank you for your wonderful 5-star review! We're thrilled to hear that Manisha provided amazing service and that you'd recommend Johals. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Best regards, The JLA Team

5/5

Google

Mr. Noman was very helpful and gave a very lovely and thorough tour of the properties. He was very knowledgeable about the houses and gave me excellent assistance.

Raieha · 26 July 2023

Agent replied · 20 June 2024

Hello Raieha, Thank you for your wonderful review! We're delighted to hear that you had a positive experience with Mr. Noman. His knowledge and dedication to providing thorough and informative property tours are some of the qualities we're proud of at Johals Letting Agents (JLA). Your feedback is greatly appreciated and will be shared with Noman and the rest of our team. We're here to assist you with any future property needs and look forward to the opportunity to serve you again. Best Regards, The JLA Team

5/5

Google

It’s was quick to deal with JLA, and Manisha was helpful to get key within days

Mudiyappu · 21 April 2024

Agent replied · 20 June 2024

Dear Mudiyappu, Thank you for your excellent review! We're glad to hear that your experience with JLA was quick and that Manisha was helpful in getting you the key within days. If you need any further assistance, please don't hesitate to reach out. Best regards, The JLA Team

5/5

Google

Ravena and Cassandra were both professional and friendly, and it was great working with them to go through the daunting tenancy process smoothly. Very pleasant experience and highly recommended.

Sayed · 21 June 2023

Agent replied · 20 June 2024

Hi Sayed Ahmadi, Thank you for leaving us a review! We're thrilled to hear that your experience with Ravena and Cassandra was both professional and friendly. At **JLA (Johals Letting Agents)**, we strive to provide top-notch service to our clients, and it's wonderful to know that they were able to guide you through the tenancy process smoothly. We understand that the tenancy process can sometimes feel daunting, but we're glad that Ravena and Cassandra were able to make it a pleasant experience for you. We appreciate your kind recommendation and will make sure to pass on your compliments to them. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help. Thank you once again for choosing JLA, and we look forward to serving you in the future. Best regards, Johals Letting Agents

5/5

Google

Manisha is very helpful. Thanks a lot

Emrah · 22 September 2024

Agent replied · 22 October 2024

Dear Emrah, Thank you for your kind 5-star review! We're delighted to hear that Manisha was very helpful and made a positive impact on your experience. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best regards, The JLA Team

5/5

Google

“I would highly recommend” Thank you Suman and the amazing team at the Johals Properies Limited Leicester for all your help and support throughout my journey to my new home. Friendly, helpful and professional from day one. Brilliant service

Sagee · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for your feedback, we're glad Suman and our team could help you! Best wishes, Team Johals

5/5

Google

Manisha was good and did really well with the viewing

Nidhin · 26 July 2024

Agent replied · 22 November 2024

Hi Nidhin, We're thrilled to hear that you had a positive experience with Manisha during your property viewing. She truly is an asset to our team, and it’s wonderful to know that she made a great impression. We hope to assist you with any future property needs and are always here to help. Warm regards, JLA Team Johals Letting Agents Leicester 40 The Parade, Oadby, GB

5/5

Google

Nomaan was very helpful guided me through all the steps to enquire for a property and also helped me find properties in my budget, Johals never disappoint

Mohammed · 26 July 2023

Agent replied · 20 June 2024

Hi Mohammed, Thank you for your review and kind words about Nomaan at JLA (Johals Letting Agents)! We're delighted to hear that Nomaan provided you with excellent assistance and guidance throughout the process of inquiring about a property and helped you find options within your budget. At JLA, we strive to deliver exceptional service to our clients, and it's wonderful to know that Nomaan's efforts have left a positive impression. We appreciate your trust in us and we're thrilled that we could meet your expectations. If you have any further questions or need assistance with anything else, please feel free to reach out. We're here to help you. Thank you for choosing JLA, and we hope to continue serving you in the future! Best regards, The JLA Team

5/5

Google

Manisha was very friendly and efficient, good experience.

Lana · 21 August 2024

Agent replied · 22 October 2024

Dear Lana, Thank you for your wonderful 5-star review! We're delighted to hear that Manisha provided a friendly and efficient service, making your experience a positive one. We truly appreciate your feedback and look forward to assisting you again in the future. Best regards, The JLA Team

5/5

Google

The inspection was done within a reasonable time period.Grickleean was engaging and supportive.

Forget · 23 May 2024

Agent replied · 20 June 2024

Hi Forget Khumalo, Thank you for taking the time to leave us a review! We're delighted to hear that you had a good customer experience with our team. Providing excellent service is what we strive for, and it's great to know that both Harry and Cassandra made a positive impression. We truly appreciate your kind words and recognition. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help. Thank you once again for your feedback and support. Best regards, JLA (Johals Letting Agents)

1/5

Google

I am sorry to express my frustrating experience with Johals.After viewing the property i got a mail to place the holding deposit.5days later i got a mail like the landlord has rejected my application. The confirmation with landlord, they could have do before recieving the holding deposit as we are providing all the information before viewing itself.I have rejected another offer since I placed the holding deposit.

Femy · 22 January 2024

Agent replied · 20 June 2024

Dear Femy Mathew, Thank you for taking the time to share your feedback. We at JLA Team are disheartened to hear about your experience, especially after our efforts to assist you throughout the process. We’d like to address your concerns: 1. **Commitment to Communication**: We consistently aimed to keep you well-informed and updated at each stage of the application process. 2. **Application Handling**: As agents, our role is to convey tenant offers to landlords. Your application and holding deposit were handled promptly and professionally. 3. **Landlord’s Decision**: The acceptance or rejection of applications is ultimately the landlord's prerogative. We understand the frustration this can cause, particularly when other opportunities have been passed up. 4. **Efficient Deposit Return**: Upon the landlord's decision, we acted swiftly to ensure your holding deposit was returned to you without delay or issues. It’s disheartening to receive this review, as our team dedicated time and effort to assist you. We apologize for any inconvenience caused and value the opportunity to learn from your experience. We remain committed to enhancing our services and hope to better serve you in the future. Warm Regards, The JLA Team

5/5

Google

Grickleean was fabulous in supporting us through the viewing process. Absolutely lovely team. Would recommend highly to everyone.

Gauthamen · 13 June 2025

5/5

Google

Sincere thanks to Cassie and the entire team at Oadby Branch, looking forward to hopefully buying a house in the future!

Sompo · 23 November 2023

Agent replied · 20 June 2024

🌟 Huge thanks for the glowing review, sompo carhire! The entire team at JLA Oadby Branch, especially Cassie, is overjoyed to receive your kind words. We're committed to delivering exceptional service and it's incredibly rewarding to see it reflected in your experience. Your enthusiasm for your next home-buying journey is contagious, and we can't wait to help you find the perfect property when the time comes. Feel free to reach out whenever you're ready to explore your options. Gratitude for your trust in us, and here's to many more successful ventures together! Best wishes, Team JLA 🏡

5/5

Google

The viewing was excellent and Manisha was excellent.

Tosin · 26 July 2024

Agent replied · 22 November 2024

Hi Tosin, We're thrilled to hear that you had an excellent viewing experience and that Manisha was able to assist you so well. We always aim to provide the best service possible, so it's great to know we're on the right track. If you have any more questions or need further assistance, feel free to reach out. Best wishes, The JLA Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JLA Johals Letting Agents's Google reviews

Questions about JLA Johals Letting Agents Leicester

How many reviews does JLA Johals Letting Agents Leicester have?

JLA Johals Letting Agents's Leicester office has 548 reviews across two platforms: 539 on Google, 9 on Facebook.

What is JLA Johals Letting Agents Leicester's rating?

JLA Johals Letting Agents Leicester is rated 4.5 out of 5 across all 548 reviews, and 4.5 out of 5 on Google from 539 reviews.

Has JLA Johals Letting Agents won any awards?

Yes. In The Trusted Agent 2026 awards: JLA Johals Letting Agents, Leicester won Gold.

Where is JLA Johals Letting Agents's Leicester office?

JLA Johals Letting Agents Leicester, 40 The Parade, Oadby, Leicester, LE2 5BF.

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