5/5
Manish has been great, good customer care
Trusted Agent profile · Leicester
★★★★★
597 reviews across 2 platforms
40 The Parade, Oadby, Leicester, LE2 5BF
JLA Johals Letting Agents's office in Leicester, at 40 The Parade, is rated 4.5 out of 5 across 597 reviews on two platforms, including 588 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for JLA Johals Letting Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
Manish has been great, good customer care
5/5
I've had an excellent experience with this letting agency in Leicester. Their hassle-free service made the rental process smooth and straightforward. They respond to maintenance issues promptly, ensuring any problems are quickly resolved. The staff is professional and attentive, making them the best agency I've worked with. Highly recommend them for a stress-free renting experience!
5/5
Had a viewing today with a professional lad called noman. He was very kind, professional , knowledge and answered our inquiries to the best of his ability. I fully recommend him and Johals Letting Agents. Thank you and best wishes.
Dear Farhan Ejaz, Thank you for taking the time to leave us an amazing review! We truly appreciate your feedback and recommendation. We're thrilled to hear about your positive experience during the viewing with Noman. At JLA (Johals Letting Agents), we strive to provide exceptional service, and we're delighted that Noman exemplified professionalism, kindness, and knowledge during your interaction. It's wonderful to know that he was able to address your inquiries to the best of his ability. Your recommendation means a lot to us, and we're grateful for your trust in both Noman and Johals Letting Agents. We will continue to work hard to ensure that we consistently deliver outstanding service to all our clients. Thank you once again for your kind words and best wishes. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again. Best regards, Johals Letting Agents
5/5
Grickleean gave us property tour very nicely and discussed all need information with us .
Dear Yakshi, Thank you so much for review! We’re thrilled to hear that Manisha provided you with an excellent property tour. At JLA, we strive to ensure every client has a positive experience, and it’s great to know Manisha exceeded your expectations. If there’s anything else we can assist you with, please don’t hesitate to get in touch. Best regards, The JLA Team
5/5
Nice experience with JLA . Very polite and nice staff . Easy and fast process with guidance with help of all staff . Thanku so much Aman mam and All team .
Dear Amit Kumar, Thank you for your kind review. We're thrilled to hear about your positive experience with JLA. Knowing that you found our staff polite and the process easy and fast is a great compliment to us. Your appreciation for Aman and the entire team is truly valued. We strive to provide helpful guidance and efficient service, and it's wonderful to know that we have met your expectations. Thank you once again for your feedback. If you need any further assistance in the future, please feel free to contact us. We're always here to help. Best wishes, The JLA Team
5/5
Grickleean explained about property very neatly Impressed with her work .
Dear Sravya, Thank you so much for your 5-star review! We’re delighted to hear that you were impressed with the detailed explanation provided during your property viewing. Your feedback means a lot to us! If you need any further assistance, don’t hesitate to get in touch. Best regards, The JLA Team
5/5
Grickleean did our inspection today. She was lovely and put me straight at ease by explaining the whole process to me. She was friendly and approachable.
Dear Nicole, Thank you so much for your kind review! We’re delighted to hear that Grickleean made your inspection a positive experience. We pride ourselves on being friendly and approachable, and it’s wonderful to know that she put you at ease and explained everything clearly. If you need any further assistance, please don’t hesitate to reach out. Best regards, The JLA Team
5/5
Grickleean Was a very great agent, attended to me well and was able to answer all my queries about the property, Good job.
5/5
I’m enjoy the support from Manisha and Laura. Entire process was smooth and easy understand, always smiling let me feel very comfortable. Super thanks for the service(and warmly gift box)!
Hello 陳彥霖, We're absolutely thrilled to hear about your positive experience with Manisha, Laura, and the rest of the JLA Team! 🌟 It's fantastic to know that we made the process smooth and understandable for you. Our goal is always to make our clients feel supported and at ease, and we're so glad that came through in your interactions with us. The smiles come easy when we have wonderful clients like you! 😊 And we're delighted you enjoyed the gift box - just a small token of our appreciation. If you ever need anything else or have any questions, remember we're just a call or an email away. Super thanks for choosing us and for taking the time to leave such a heartwarming review! Warmest regards, The JLA Team 🏡✨
5/5
Did viewing with manisha , she is very professional , good service
Dear Nikhitha, Thank you for your 5-star review! We’re so pleased to hear that your viewing with Manisha was a great experience. Her professionalism and commitment to providing excellent service are always appreciated by our clients. If you need any further assistance, feel free to reach out to us. Best regards, The JLA Team
5/5
Grickleean l really like this bungalow,Nothing to say more.kindly allow me to rent this bungalow.
Thank you for your review, Stefy! We're so pleased to hear that you love the bungalow. Grickleean and the team are committed to helping clients find their ideal homes, and we appreciate your interest in this property. Please get in touch with us directly to discuss the rental process and any next steps. Best wishes, The JLA Team
5/5
Good morning, I have just renewed my contract at Johals in oadby with Monica and Daniel who are very friendly and helpful. I am delighted with their service and work I wish you good luck and falicitations to us **
Dear San OU, Good morning! We're delighted to hear that you have renewed your contract with Johals in Oadby. It's wonderful to know that you had a positive experience working with Monica and Daniel, who provided friendly and helpful service throughout the process. We appreciate your kind words and are thrilled that you are delighted with their service and work. Your satisfaction is our top priority, and we're glad that we were able to meet your expectations. We want to take this opportunity to wish you good luck as you continue your journey with us. We value your continued trust and support, and we're committed to providing you with the excellent service you deserve. If you have any questions or need any further assistance, please don't hesitate to reach out to us. We're here to help. Once again, congratulations on renewing your contract, and thank you for choosing Johals. Warm regards, Johal Letting Agents
5/5
Grickleean , and I got good welcome and good people
Dear Bharath, Thank you for your kind 5-star review! We’re so pleased to hear that you felt welcomed and had a positive experience with Grickleean and our team. If you need any further assistance, don’t hesitate to get in touch. We’re always here to help! Best regards, The JLA Team
5/5
Manisha was very helpful !:)
5/5
Ravina (we’re sure her name was) was lovely, she was very helpful and gave a lot of information about the property. She gave the facts and really sold the property to us without being too pushy about it.
Thank you so much, Jess Potter, for your wonderful review! ⭐⭐⭐⭐⭐ We greatly appreciate your feedback and are thrilled to hear about your positive experience with Ravina during the property viewing. Ravina is dedicated to providing excellent service, and we're delighted that she was lovely and very helpful during your interaction. We take pride in our team's ability to provide accurate information about properties while ensuring a comfortable and non-pushy experience for our clients. If there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to provide exceptional service and support throughout your property journey. Once again, thank you for your kind words and for acknowledging Ravina's helpfulness and professionalism. We sincerely appreciate your support and look forward to serving you again in the future.
5/5
Manisha. She really helpful through the process of our letting home.
Dear Rathod, Thank you for your 5-star review! We’re thrilled to hear that Manisha was so helpful throughout the process of letting your home. She takes pride in ensuring a smooth and positive experience for all our clients. If you need any further assistance, don’t hesitate to reach out. Best regards, The JLA Team
5/5
Grickleean showed the property very nicely but we were looking for parking facilities.
Thank you, Viresh, for your feedback! We’re glad to hear that Grickleean provided a great property viewing experience. We understand parking facilities are an important factor, and we’ll take this into account for your future property searches. Please don’t hesitate to reach out, we’d love to help you find the perfect property! - The JLA Team
5/5
Daniel helped myself and my wife choose our new home. He was very helpful and provided us with all the information we needed to make the best choice for us. Would highly recommend. Thank you for all your help!
Dear Brogan Hings, Thank you for leaving us a review. We're delighted to hear that Daniel was able to assist you and your wife in choosing your new home. Providing helpful information and guiding our clients towards making the best choice for their needs is what we strive for. We greatly appreciate your recommendation and kind words. If you have any further questions or need any additional assistance, please feel free to reach out. We're here to help you settle into your new home and ensure your satisfaction. Once again, thank you for choosing us and for taking the time to share your positive experience. We wish you all the best in your new home. Best regards, Johals Letting Agents
5/5
I had a lovely inspector, Ravina, come in today to review the property and she was absolutely great! Completed the job effectively and noted down all complaints with assurance that the matter would be solved as soon as possible.
Dear Maariya Kagdi, Thank you for taking the time to leave us a review. We're thrilled to hear that your experience with Ravina, our inspector, was lovely and that she provided great service during the property review. It's wonderful to know that she effectively completed the job and addressed all your concerns with assurance. At JLA (Johals Letting Agents), customer satisfaction is our top priority, and we're committed to resolving any issues promptly. We appreciate your trust in us and your feedback. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help. Thank you again for choosing JLA, and we hope to serve you again in the future. Best regards, JLA (Johals Letting Agents)
5/5
Grickleean was very pleasant and efficient.
5/5
Grickleean and Karan They are excellent real estate and they work with us very hard and very nice manner and great respect.
5/5
Incredible service, would highly recommend Johals estate agency. Specifically want to express admiration for Sumon, Georgina. Sumon and Georgina where brilliant in helping with any difficulties that I had and where quick to give me the correct advice.
Thank you for your feedback.
5/5
Great experience renting with them. I would recommend to anyone.
Dear M Y Khan, Thank you for your 5-star review! We’re delighted to hear that you had a great experience renting with us. Your recommendation means a lot, and we’re thrilled to have been able to assist you. If there’s anything more we can do for you, don’t hesitate to reach out. Best regards, The JLA Team
1/5
Avoid this lettings agency! They made life very difficult for us and it seems as though they don’t actually want to let any properties, going out of their way to make it difficult. Whenever we rang, the answer was always ‘someone will ring you back’, to which no one ever did and whenever details were promised we never got them. After viewing a property and showing interest, we signed an application form (which they also signed!) and that’s where it went downhill. They put the price of the rent up by £150 per month as soon as they found out we were not a family, which was made very clear to them when we viewed the property and they said this wouldn’t be an issue. At no point were we made aware the property was aimed towards letting to a family. They were told multiple times both via email and in person that we were students and they always said this wasn’t a problem, which we have in writing. They clearly had never discussed the rental price with the landlord properly as during the whole advertisement period the price was set at the same, and only after we had shown interest and said we wanted the property did they contact the landlord 3 days after to discover they wanted more rent for students/professionals. This was also only made clear to us at the end of a text message that was about something different and was supposed to be a call back anyway, which they never did. We wasted 5 days of our property search with an incompetent company who went out of their way to make it difficult for any process to be fulfilled. It eventually took us going into the office and talking to Harry, the managing director, who was the only helpful person in this company to finally get an answer as no one in the lettings department wanted to help.NegativeResponsiveness, Professionalism
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Yes. In The Trusted Agent 2026 awards: JLA Johals Letting Agents, Leicester won Gold.