Trusted Agent profile · Leicester
★★★★★
597 reviews across 2 platforms
40 The Parade, Oadby, Leicester, LE2 5BF
JLA Johals Letting Agents's office in Leicester, at 40 The Parade, is rated 4.5 out of 5 across 597 reviews on two platforms, including 588 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for JLA Johals Letting Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
GoogleManisha she was so nice and helpfull.
Thank you, Vinay, for your lovely review! We're delighted to hear that Grickleean provided you with such a positive experience. Our team takes pride in being helpful and friendly, and it's wonderful to know that we met your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. Best wishes, The JLA Team
5/5
GoogleIt’s my first experience to visit Johals property oadby I’m fully satisfy & feel comfortable to talk with staff member (Manisha)
Dear Mansoor Umar, Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear about your positive experience with Johals Property in Oadby, especially with our staff member, Manisha. At JLA, we always strive to provide a comfortable and satisfying experience for all our visitors, and it's wonderful to know that we've achieved this with you. Your feedback is greatly appreciated, and it motivates us to continue delivering excellent service. We look forward to assisting you further, should you need any more support or services from us in the future. Warm regards, The JLA Team
5/5
GoogleManisha, it was a great viewing experience. Thanks
Dear Michał, Thank you for your wonderful review! We’re thrilled to hear you enjoyed the viewing experience with Manisha and felt well taken care of by our team. Our priority at JLA is to ensure a professional and welcoming experience for all our clients, so your feedback is truly appreciated. If we can be of any further assistance, please feel free to reach out. Best regards, The JLA Team
5/5
GoogleGrickleean gave us an awesome viewing experience she is a pleasant and knowledgeable staff.
Hi Oluwatoyin, We're thrilled to hear that you had such a positive experience during your viewing with Grickleean! She's truly a gem on our team, and we're glad she was able to make the process enjoyable and informative for you. If you have any more questions or need further assistance, feel free to get in touch. Thanks for choosing JLA! Best, The JLA Team 40 The Parade, Oadby, Leicester
5/5
GoogleExcellent service. All in right time. Very Friendly as well.
Dear Binochan, Thank you for your fantastic 5-star review! We're delighted to hear that you had an excellent experience with us and appreciated the timely, friendly service. Your feedback is truly valued, and we look forward to assisting you again in the future. Best regards, The JLA Team
5/5
GoogleGood people. Highly recommended
Dear Umm E Ammar Khan, Thank you for your 5-star review and kind words! We’re so pleased to hear that you had a positive experience with us. Your recommendation means a lot to our team. If you ever need any further assistance, we’re here to help. Best regards, The JLA Team
5/5
GoogleWas great to speak to me and told me a lot of details. Let me ask as many questions as I wanted and answered them straight away. Was very lovely to speak to and made me feel very welcomePositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your feedback, we're glad our team could help you! Best wishes, Team Johals
5/5
GoogleNice experience with JLA properties . They guide very nicely. Quick and fast service . Thanks for your help JLA and Aman mam.
Dear Harjinder Singh, Thank you for taking the time to leave such a positive review. We are delighted to hear that you had a nice experience with JLA Properties. Your feedback about our guidance and quick service is greatly appreciated and encourages us to continue our commitment to excellence. We're especially pleased to hear that Aman has been of significant help to you. We'll be sure to pass along your thanks to her. Should you need any further assistance or have any queries in the future, please don't hesitate to reach out. We are always here to help. Best regards, The JLA Team
5/5
GoogleAttended a viewing today with Ravina. She’s very kind, entertaining and answered our inquiries to the best of her ability. I fully recommend her and Johals Letting Agents. Thank you.
Dear Jed Awuku, Thank you for taking the time to leave a review of your experience with Johals Letting Agents. We appreciate your feedback and are glad to hear that you had a positive viewing experience with Ravina. We strive to provide excellent service to our clients, and it's great to know that Ravina was kind, entertaining, and able to answer your inquiries to the best of her ability. We are grateful for your recommendation and value your satisfaction as a customer. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you in the future. Best regards, The Johals Letting Agents Team
5/5
GoogleBrilliant property viewing with Nomaan at JLA. He was very helpful, knowledgeable and really shared our vision in finding a suitable home for our growing family. Wouldn’t hesitate to recommend
Thank you so much, Hamzah Nagdi, for your brilliant review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Nomaan during the property viewing at JLA. Nomaan is committed to providing exceptional service and support to our clients, and we're delighted that he was able to assist you in finding a suitable home for your growing family. His helpfulness, knowledge, and ability to understand and share your vision truly showcase his dedication to ensuring a successful property search. We appreciate your recommendation and value your trust in our services. If there's anything else we can do to assist you or anyone you know, please don't hesitate to reach out to us. We're here to help you find your perfect home. Once again, thank you for your kind words and for acknowledging Nomaan's assistance. We sincerely appreciate your support and look forward to serving you and your family again in the future.
1/5
GoogleJUST AVOID Thanks to Johals I will be homeless in less than a week. I have had a terrible experience since I started this process on the 30th of July. I have had to fill out applications twice. Send the same details multiple times. It is now the 18th of August. I have less than a week to now look for and get keys for somewhere else. I mean first I have to wait for Johals to give me all my money back. I've been told "Sunny Singh" is the one in charge of this company, so thank you for this this anxiety inducing and stressful journey with Johals.
1/5
GoogleWhile there are positive reviews, wait till the tenants have to vacate, then the agency shows it's true colours. Avoid if possible, they hand over unclean houses and don't provide services such as Wifi and cleaning for months. They can't even refute this, as there's adequate proof of the same. Further, at the end of your tenancy, expect various cheap tactics to retain part or whole of your deposit. 7 individual flatmates, all had their deposits skimmed for outrageous reasons. Even the owner let go of their services after we vacated...speaks for itself. Only plus point is that they fix issues of the dryer, washing machine, oven etc within reasonable time.
4/5
GoogleI had the pleasure of working with Daniel on finding a property, and he was professional and very understanding with my situation. The staff at Johal have been polite and professional.
Dear Marlon Foster, Thank you for your review and for choosing Johal Letting Agents. We're delighted to hear that you had a positive experience working with Daniel and our team. We pride ourselves on providing professional and understanding service to our clients, and it's wonderful to know that Daniel met your expectations. We believe in delivering exceptional customer service, and we're glad that our staff exhibited politeness and professionalism throughout your journey. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help you with all your property needs. Once again, we appreciate your feedback and thank you for your kind words. We look forward to serving you again in the future. Best regards, Johal Letting Agents
5/5
GoogleGrickleean came and inspected my house in a prompt and polite way. Great renting with JLA!!
Dear D S M, Thank you for your wonderful review! We're pleased to hear that Grickleean conducted the inspection promptly and politely. It's great to know you're having a positive renting experience with JLA. If you need any further assistance, please don't hesitate to reach out. Best regards, The JLA Team
5/5
GoogleThankyou very much to the professional Daniel and Monica for a great, easy rental experience, and who have been on the ball with each and every enquiry, would highly recommend.
Dear Matt Skinner, Thank you for your kind review. We greatly appreciate your feedback and are delighted to hear that you had a great and easy rental experience with Daniel and Monica. At Johal Letting Agents, we strive to provide professional and efficient service to our clients, and we're glad to know that Daniel and Monica were responsive and helpful with all your inquiries. Your recommendation means a lot to us, and we're grateful for your support. If you have any further questions or need assistance in the future, please feel free to reach out to us. We're here to help. Thank you once again for choosing Johal Letting Agents. Best regards, Johal Letting Agents
5/5
GoogleThanks johals ,that’s was so quick process, and very friendly management , I got my letting house within a week I always follow johals management
🌟 A big thank you, Palani Vel! We're thrilled to hear about your swift and pleasant experience with our team. It's great to know we could assist you in finding your new home so quickly. We aim to maintain that friendly and efficient service, and we're always here when you need us. Remember, we're just a call away for your future needs. Warm regards, The JLA Team
5/5
GoogleManisha, viewing with her went very smoothly. She took her time to show us around and explained vividly.
Dear Bekieh, Thank you for your wonderful review! We're delighted to hear that your viewing with Manisha went smoothly. We're glad she took the time to show you around and explain everything clearly. If you need any further assistance, please don't hesitate to reach out. Best regards, The JLA Team
5/5
GoogleFriendly and professional team. Highly recommend them.
Dear Erica, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our team both friendly and professional. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to working with you again in the future! Best regards, The JLA Team
5/5
GoogleWe went there and there is a guy named noman ibrahim . He is very good sales-man he treated us very well just like a family ☺️
Hi there, Yippee! 🎉 Thank you for the splendid five-star review! We are delighted to hear about your positive experience with Noman Ibrahim. Treating our clients like family is what we aim for, and it's great to know that Noman made you feel welcomed and well taken care of. Your kind words are much appreciated, and we're here for you whenever you need us! Best wishes and warm regards, The JLA Team 🏡❤️
5/5
GoogleHad a very pleasant experience with Johals estate compared to other letting agents. The letting team was extremely helpful and efficient, everything was dealt with very quickly and he answered all my questions and queries before I went ahead with anything. Would definitely recommend this agency.
Thank you so much for sharing your positive experience with us, we're pleased to hear you found the team helpful and efficient. Thank you again and best wishes, The Johals Team.
1/5
GoogleHad a surprise from Johals today. Someone working for them turned up at my house, with keys to the door so he could let himself in and do a bit of work or something. The surprise was that I have owned this house for a year and half and never used Johals for anything, didn't buy through them...nothing. I took the keys off him and have now changed the locks, but it was weird and worrying, not only that, he called his office to try to get to the bottom of it, on speaker phone they proceeded to speak in a language I didn't understand. I have no problem with other languages, but its rude to do that in front of someone. Wow...unprofessional on a whole new level.NegativeProfessionalism
5/5
GoogleGreat easy and quick service, will definitely be securing another property with Grickleean
5/5
GoogleI had a great experience with Mamisha
Dear Aimien, Thank you for your 5-star review! We're delighted to hear that you had a great experience with Manisha. Providing excellent service is always our goal, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Best regards, The JLA Team
5/5
Googlenice manners, very informative and friendly
Dear Gidenart, Thank you for your 5-star review! We're thrilled to hear that you found our team informative, friendly, and professional. Providing excellent service with a personal touch is always our goal, and we're glad it showed in your experience. We look forward to helping you again in the future! Best regards, The JLA Team
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Yes. In The Trusted Agent 2026 awards: JLA Johals Letting Agents, Leicester won Gold.
