Every review we hold for the Leicester office, from every platform, shown as written. First names only.
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5/5
GoogleTrustworthy and had good support from the staff, mainly from Miss Manisha.
Sanu Β· 21 February 2024
Agent replied Β· 20 June 2024
Tenant Review
Hello Sanu Philipose,
Thank you so much for your five-star review! π We're over the moon to hear that you found our team, especially Miss Manisha, to be trustworthy and supportive throughout your journey with us. It's our top priority to ensure that all our tenants receive the highest level of service and support, and it's wonderful to know we've achieved that with you.
Your feedback is incredibly valuable to us, and we'll make sure to pass your kind words on to Manisha and the rest of the team. If there's anything more we can do for you now or in the future, please don't hesitate to reach out.
Warm wishes,
The JLA Team π‘β¨
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5/5
GoogleExcellent Service. Ms. Suman Dhillon made everything easy for us. Fully satisfied with the service provided.
Rajesh Β· 21 June 2022
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5/5
GoogleManisha lovely lady. Thanks for helping us
Asim Β· 21 May 2024
Agent replied Β· 20 June 2024
Dear Asim,
Thank you for your kind review! We're thrilled to hear that Manisha was able to assist you and that you found her lovely. Your feedback is much appreciated.
If you need any further assistance, please don't hesitate to reach out.
Best regards,
The JLA Team
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5/5
GoogleManish and Arayan
So nice and polite
Excellent customer service
Alie Β· 22 March 2024
Agent replied Β· 20 June 2024
Dear Alie,
Thank you for your wonderful review! We're pleased to hear that you found Manisha and Aryan to be nice, polite, and excellent in providing customer service.
If you need any further assistance, please don't hesitate to reach out.
Best regards,
The JLA Team
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1/5
GoogleWow 32 5* reviews within 24 hours? Wish I had gotten the level of service they're obviously showing everyone else...
Simon Β· 26 July 2023
Agent replied Β· 20 June 2024
Dear Simon Rogers,
Thank you for taking the time to leave a review. We take all feedback seriously and are committed to providing the best service to all our clients. However, we are unable to locate you in our client database. If you have any issues or concerns, we would appreciate the opportunity to address them directly.
Please reach out to us at your earliest convenience so we can discuss your experience in more detail. You're also welcome to contact our director, Harry Singh, if you feel your concerns have not been adequately addressed.
We do conduct Google review campaigns from time to time with our clients to gather genuine feedback about our services. We believe in transparency and the importance of real experiences in improving our services.
We look forward to hearing from you and resolving any issues you may have.
Best Regards,
The JLA Team
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5/5
GoogleI had a viewing with Ravina today, she helped me find a property straight away. I highly recommend her services.
Sikiru Β· 26 July 2023
Agent replied Β· 20 June 2024
Hi Sikiru Dauda Kelvin,
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience during your viewing with Ravina. It's fantastic that she was able to assist you in finding a suitable property right away.
At JLA (Johals Letting Agents), we take pride in providing excellent service to our clients, and your recommendation means a lot to us. We'll make sure to pass on your kind words to Ravina, as it will inspire her to continue delivering outstanding assistance to all our customers.
If you have any further questions or need any additional help, please feel free to reach out. We're here to support you throughout your property journey.
Thank you for choosing JLA, and we look forward to serving you in the future!
Best regards,
The JLA Team
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5/5
GoogleExcellent services really very fast
Rohith Β· 6 June 2024
Agent replied Β· 20 June 2024
Dear Rohith,
Thank you for your fantastic review! We're thrilled to hear that you found our services excellent and very fast. Your feedback is greatly appreciated.
If you need any further assistance, please don't hesitate to reach out.
Best regards,
The JLA Team
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5/5
GoogleAman and her JLA team have been outstanding in managing my property. Their professionalism, clear communication, and thorough vetting process made the letting experience seamless and stress-free. I highly recommend their exceptional service.π β¦
Aftab Β· 26 July 2024
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5/5
GoogleRavina showed me a property today, very funny and happy agent with great personality. Fully recommend services from Johals
PaweΕ Β· 26 July 2023
Agent replied Β· 20 June 2024
Dear PaweΕ OpczyΕski,
Thank you for taking the time to leave a review of your experience with Johals. We are delighted to hear that Ravina showed you a property and that you found her to be a funny and happy agent with a great personality. Providing excellent service with a positive attitude is important to us, and we are glad that Ravina met your expectations.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your recommendation and look forward to serving you in the future.
Best regards,
The Johals Team
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5/5
GoogleIt has been great...dealing with Johals Lettings Agents...and especially a young man called Nomaan...he was great help...and very polite.
Mohamed Β· 26 July 2023
Agent replied Β· 20 June 2024
Dear Mohamed Ahmed Valli,
Thank you for leaving us a βοΈβοΈβοΈβοΈβοΈ review! We greatly appreciate your feedback and are thrilled to hear about your great experience dealing with Johals Letting Agents, particularly with Nomaan.
At JLA (Johals Letting Agents), we strive to provide exceptional service, and we're delighted that Nomaan was a great help to you and displayed politeness throughout your interaction. We value our team members and their commitment to ensuring our clients have a positive experience.
Thank you once again for your kind words and for choosing JLA. We will make sure to pass on your appreciation to Nomaan. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Best regards,
Johals Letting Agents
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5/5
GoogleBest experience would suggest to anyone looking for a property
Rakesh Β· 21 February 2024
Agent replied Β· 20 June 2024
Hi Rakesh,
Thank you so much for the five-star review and for your kind words! We're delighted to hear that you had the best experience with us and that you would suggest our services to anyone looking for a property. It's always our aim to provide the best possible service, and we're thrilled to know that we met your expectations. If there's anything else you need or any other feedback you'd like to share, please donβt hesitate to reach out.
Best wishes,
The JLA Team
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5/5
GoogleHad a great experience dealing with Laura, would highly recommend.
Jamie Β· 21 February 2024
Agent replied Β· 20 June 2024
Hello Jamie Allen,
We're so pleased to hear about your great experience with Laura! π Thank you for taking the time to share your feedback and for your high recommendation. It's wonderful to know that Laura was able to make your experience with us a positive one.
We'll be sure to pass your kind words onto Laura and the rest of our team. If there's anything more we can assist you with, please don't hesitate to reach out.
Best wishes,
The JLA Team π‘β¨
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5/5
GoogleRavina helped us with our first home move in uk and process was smooth. She was very friendly and professional
Sanjula Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear Sanjula Charith,
Thank you for leaving us a review. We're delighted to hear that Ravina provided excellent assistance during your first home move in the UK and made the process smooth for you. We take pride in our team's professionalism and friendliness, and it's wonderful to know that Ravina delivered on both fronts.
At JLA (Johals Letting Agents), we strive to provide a positive and stress-free experience for our clients, especially during significant milestones like moving into a new home. We appreciate your kind words and recommendation.
If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you once again for choosing JLA, and we wish you all the best in your new home.
Warm regards,
JLA (Johals Letting Agents)
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5/5
GoogleIt been a rush to get a new accommodation and Johals property have done such a great job and foram help with everything and was done perfectlyPositiveResponsiveness, Quality, Professionalism, Value
Foliage Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you so much for your feedback, we're glad Foram and our team could help you! Best wishes, Team Johals
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5/5
GoogleWas a happy surprise to see a very young Noman doing a professional job. Very helpful & supportive.
Mohammad Β· 26 July 2023
Agent replied Β· 20 June 2024
Dear Mohammad Zubair,
Thank you for leaving us a βοΈβοΈβοΈβοΈβοΈ review! We greatly appreciate your feedback and are delighted to hear about your positive experience with Noman.
At JLA (Johals Letting Agents), we strive to provide exceptional service, and we're thrilled that Noman impressed you with his professionalism and ability to do a great job. We're glad to hear that he was helpful and supportive throughout your interaction.
We value your trust in Noman and our team, and we will continue to work hard to deliver the same level of service to all our clients.
Thank you once again for your kind words and for choosing JLA. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Best regards,
Johals Letting Agents
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5/5
GoogleDid a viewing with Ravina she's a great asset to your team very professional and polite thank you
Jatin Β· 26 July 2023
Agent replied Β· 20 June 2024
Thank you so much, Jatin Khodiar, for your wonderful review! βββββ We greatly appreciate your feedback and are thrilled to hear about your positive experience with Ravina during the viewing.
Ravina is a great asset to our team, and we're delighted that she provided you with a professional and polite experience. Your satisfaction is our top priority, and we're glad that Ravina exceeded your expectations.
If there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to provide exceptional service and support throughout your property journey.
Once again, thank you for your kind words and for acknowledging Ravina's professionalism and politeness. We sincerely appreciate your support and look forward to serving you again in the future.
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5/5
GoogleGreat service. Suman was very proactive and always willing to help. Fantastic service Suman,, keep it up.PositiveResponsiveness, Quality, Professionalism
Eli Β· 26 August 2021
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5/5
GoogleExcellent customer service from grickleeanπ€© β¦
Sabanpreet Β· 21 April 2024
Agent replied Β· 20 June 2024
Dear Sabanpreet,
Thank you for your fantastic review! We're thrilled to hear that Grickleean provided excellent customer service.
If you need any further assistance, please feel free to reach out.
Best regards,
The JLA Team
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5/5
GoogleI met young lad call nomaan he is very friendly and very professional love to recommend others
Ishmail Β· 26 July 2023
Agent replied Β· 20 June 2024
Dear Ishmail Ravat,
Thank you for taking the time to leave us a wonderful review! We greatly appreciate your kind words and recommendation. It's fantastic to hear that you had a positive experience with Nomaan.
At JLA (Johals Letting Agents), we strive to provide friendly and professional service to all our clients, and we're delighted that Nomaan exemplified these qualities during your interaction. We value our team members and their commitment to delivering excellent customer service.
Your recommendation means a lot to us, as it helps others in their decision-making process. We will continue to work hard to maintain our high standards and ensure that we consistently provide outstanding service to all our clients.
Thank you once again for your kind words and for choosing JLA. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again.
Best regards,
Johals Letting Agents
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5/5
Googleravina came to inspect my house she was very professional and a great asset to the team
Adeleke Β· 26 July 2023
Agent replied Β· 20 June 2024
Hi Adeleke Anthony A,
Thank you for leaving us a review! We greatly appreciate your kind words about Ravina. We're delighted to hear that she provided you with a professional and exceptional inspection experience.
At JLA (Johals Letting Agents), we strive to deliver top-notch service, and Ravina is indeed a valuable member of our team. We'll make sure to share your feedback with her as it will motivate her to continue delivering outstanding service to all our clients.
If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help.
Thank you for choosing JLA, and we look forward to serving you in the future!
Best regards,
The JLA Team
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5/5
GoogleNomaan helped me a lot with the property viewing. He was kind and polite and very helpful
Jamila Β· 26 July 2023
Agent replied Β· 20 June 2024
Dear Jamila Jussab,
Thank you for leaving us a βοΈβοΈβοΈβοΈβοΈ review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Nomaan.
At JLA (Johals Letting Agents), we strive to provide exceptional service, and we're delighted that Nomaan was able to assist you during the property viewing. We're glad to hear that he was kind, polite, and very helpful throughout the process.
Thank you once again for your kind words and for choosing JLA. We will make sure to pass on your appreciation to Nomaan. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Best regards,
Johals Letting Agents
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5/5
GoogleKaur- my viewing was very informative and very friendly! Thank you
Isabel Β· 17 May 2025
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1/5
GoogleWorst agency ever. They will charge you illegal fees and after I paid to hold a flat with furniture they sent me in an empty house without kitchen and beds. Do not let this guys scam you believe me.
Francesco Β· 21 June 2020
Agent replied Β· 20 June 2024
Hi Francesco, you left a good review for us: "Good staff willing to fit you in the right place for you!" and after we approached you with the checkout report with all the issues you have ignored correspondence from us. Please respond to your checkout report otherwise we have to escalate it. thank you!
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5/5
GoogleLovely staff and great service
Nida Β· 21 April 2024
Agent replied Β· 20 June 2024
Dear Nida,
Thank you for your kind review! We're thrilled to hear that you found our staff lovely and our service great. Your feedback means a lot to us.
If you need any further assistance, please feel free to reach out.
Best regards,
The JLA Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.