Trusted Agent profile · Leicester
★★★★★
597 reviews across 2 platforms
40 The Parade, Oadby, Leicester, LE2 5BF
JLA Johals Letting Agents's office in Leicester, at 40 The Parade, is rated 4.5 out of 5 across 597 reviews on two platforms, including 588 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for JLA Johals Letting Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
5/5
GoogleIt was a good interaction with Grickleean as she shows us around the house and it was a honest conversation.
Thank you, Mayur, for your thoughtful review! We’re glad to hear you had a positive and honest interaction with Grickleean during your property viewing. At JLA, our team is dedicated to providing a professional and transparent experience. We appreciate your feedback and look forward to assisting you again in the future! - The JLA Team
5/5
GoogleGrickleean was amazing. She was there on time and patient in explaining.
5/5
GoogleFantastic company, pleasure to work with. Very proffessional, especially Manisha who is always very helpful
5/5
GoogleA hassle free experience. Manisha was very helpful taking us through the whole process.
1/5
GoogleStill no response regarding my complaint about the deposit even now, five months after end of tenancy. Three of us from the flat are waiting for our 250£ deposit each. Please stay away from them.
Dear Madhav Pachikori, Thank you for sharing your concerns. We take all feedback seriously and strive to address any issues promptly. However, after carefully reviewing our records, it has become clear that there seems to be a misunderstanding, as we do not have any details of your tenancy or the deposit situation you've mentioned. We believe you may have mistaken us for a different company. In response to your initial complaint, we directed you to the correct company that should be able to assist with your deposit query, as we unfortunately cannot help with issues not related to our services. We understand the inconvenience and frustration this situation must have caused you and your flatmates. We recommend reaching out to the company we suggested for further assistance with your deposit. If there's any more information we can provide to help clarify this misunderstanding, please do not hesitate to contact us. We're here to assist in any way we can within our capacity. Wishing you a swift resolution to your deposit issue. Kind regards, The JLA Team
5/5
GoogleFirst of all i am very glad to stay in the johals property's. Especially, Suman helped me a lot whenever i asks about accommodation. Even in this lockdown i found 4-5 houses from Suman. Still I'm suggesting Johals property's to my all friends. Looking forward to continue my stay with Johals. Thanks for everything suman & Johals Team.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your feedback, its good to hear that you are enjoying your stay. We're glad Suman could help you! Best wishes, Team Johals.
5/5
GoogleGrickleean, I view this property and I was interested in it. The appointment went on well. Thanks
Dear Nkem, Thank you for your kind review! We’re so pleased to hear that your property viewing went well and that you found the experience positive. If you have any further questions or need assistance with the property, please don’t hesitate to reach out. We’re here to help! Best regards, The JLA Team
2/5
GoogleLazy Agents for selling your property. Always say floor plan to coming soon it never comes (you can see this in all the houses they have for sale) Not proactive at selling or getting back to you. They wing it. Polite people just lazy
Thank you for your feedback on this matter. We outsource our floor plans for our sales properties and therefore they are often uploaded after the listing is up . We will always upload as we receive them back. We will be happy if you could contact us to discuss this and if there is a particular property that you cannot find a floor plan for, we will certainly look into this.
5/5
GoogleGrickleean today for inspection she done her job very nicely and everything was good she very kind Thanks grickleen JLA
Dear Innocent, Thank you for your wonderful review! We're thrilled to hear that Manisha was very helpful with the property. Your gratitude means a lot to us. If you need any further assistance, please don't hesitate to reach out. Best regards, The JLA Team
5/5
GoogleHad an amazing service with Olivia.
5/5
GoogleJohals property company is wonderful.I had an enjoyable experience with johals property and I would loved to have that experience over and over again.They are considerate,smart, reliable and hospitable.If I want to buy my house in UK,I will consider Johals property as my number one option.Thanks once again.I love you all.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your feedback, we're glad our team could help you! Best wishes, Team Johals.
5/5
GoogleGrickleean helped greatly with the viewing and guided really well and Iliked the property
Dear Muhammad, Thank you for your wonderful 5-star review! We're thrilled to hear that Grickleean provided you with excellent guidance during your viewing and that you liked the property. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, The JLA Team
4/5
GoogleGood service.. Manisha was kind and professional.. would recommend
5/5
GoogleGreat experience with Johals Estate Agent Leicester in letting out our property, especially as it was our first time. They were thoroughly professional in their approach. They provided valuable guidance and also helped us in getting the property ready. They were able to find a suitable tenant very quickly. Great team work and well led. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your feedback, we're glad Carmen and the rest of the team could help you! Best wishes, Team Johals.
5/5
GoogleManisha, house viewing - super nice, she answered any questions we had. Explained everything very well!
Dear Ashika, Thank you so much for your 5-star review! We’re delighted to hear that you had a great experience during your house viewing with Manisha. She takes pride in providing clear and helpful guidance, and it’s wonderful to know she was able to address all your questions so effectively. Your kind words mean a lot to the team, and we’re thrilled to have met your expectations. If there’s anything else we can assist you with, please don’t hesitate to get in touch. Best regards, The JLA Team
5/5
GoogleNice letting agents, getting a house to rent with them was fast and smooth, was attended to by Manisha
Thank you, Ehis, for your kind words! We're so glad to hear that finding a home with us was a smooth experience. Manisha is dedicated to providing efficient and friendly service, and we're delighted that she made the process quick and easy for you. If there's anything further we can assist you with, please feel free to reach out. Best regards, The JLA Team
5/5
GoogleVery polite and patient. Grickleean
5/5
GoogleGrickleean who was the person to let us in to view the property. She explained well.
Thank you, Dhruv, for your kind review! We’re pleased to hear that Grickleean provided clear and helpful explanations during your property viewing. At JLA, we strive to make every interaction smooth and informative. We appreciate your feedback and look forward to assisting you in the future! - The JLA Team
5/5
GoogleManisha is very helpful and explained well about the property.
5/5
GoogleManisha is really helpful for viewing the property, really appreciated.
5/5
GoogleGreat experience with Manisha, inspection process was super easy and she has been really helpful.
Dear Aimee, Thank you for your 5-star review! We’re so pleased to hear that you had a great experience with Manisha. Making the inspection process easy and being helpful is exactly what we strive for, and it’s wonderful to know Manisha delivered that for you. If you need any further assistance, don’t hesitate to get in touch. Best regards, The JLA Team
5/5
GoogleGrickleean, was warm and friendly, happy to look around and listen to complains that I made. Great experience I am happy to say.
Dear Atinuke, Thank you for your fantastic 5-star review! We're delighted to hear that Grickleean's warm and friendly approach made your experience a great one. It's wonderful to know she took the time to listen to your concerns. We truly appreciate your feedback and look forward to assisting you in the future! Best regards, The JLA Team
5/5
GoogleI have a beautiful experience with my viewing with Grickleean. She is very receptive.
Dear Chidiogo, Thank you for your 5-star review! We’re so glad to hear that you had a beautiful experience during your viewing with Grickleean. Her friendly and welcoming approach is something we’re very proud of. If you need any further assistance, we’re always here to help. Best regards, The JLA Team
5/5
GoogleGrickleean was polite, quick and very efficient
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JLA Johals Letting Agents, Leicester won Gold.
