Trusted Agent profile · Leicester

JLA Johals Letting Agents Leicester reviews

★★★★★ Excellent

597 reviews across 2 platforms

40 The Parade, Oadby, Leicester, LE2 5BF

JLA Johals Letting Agents's office in Leicester, at 40 The Parade, is rated 4.5 out of 5 across 597 reviews on two platforms, including 588 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

588

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for JLA Johals Letting Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Google

Nomaan was great and outstanding at the property viewing

Busy · 26 July 2023

Agent replied · 20 June 2024

Thank you so much, Busy Faz, for your fantastic review! ⭐⭐⭐⭐⭐ We greatly appreciate your feedback and are thrilled to hear about your positive experience with Nomaan during the property viewing. Nomaan is dedicated to providing exceptional service, and we're delighted that he was great and outstanding during the property viewing. We strive to exceed our clients' expectations, and we're glad that Nomaan made a positive impression on you. If you or anyone you know is looking for further assistance in the property search, please don't hesitate to reach out to us. We're here to help you find your dream property and provide outstanding support throughout the process. Once again, thank you for your kind words and for acknowledging Nomaan's exceptional service during the property viewing. We sincerely appreciate your support and look forward to serving you again in the future.

5/5

Google

Nomaan was a big help with the property viewing!

Maryam · 26 July 2023

Agent replied · 20 June 2024

Thank you so much, Maryam N, for your wonderful review! ⭐⭐⭐⭐⭐ We greatly appreciate your feedback and are thrilled to hear about your positive experience with Nomaan during the property viewing. Nomaan is dedicated to providing exceptional service, and we're delighted that he was able to assist you effectively during the property viewing. We're glad that he was a big help, and we value your trust in our team. If you or anyone you know is looking for further assistance in the property search, please don't hesitate to reach out to us. We're here to help you find your dream property and provide exceptional support throughout the process. Once again, thank you for your kind words and for acknowledging Nomaan's valuable assistance during the property viewing. We sincerely appreciate your support and look forward to serving you again in the future.

5/5

Google

Nomaan was amazing in the inspection always recommend him

Imran · 26 July 2023

Agent replied · 20 June 2024

Dear Imran Khatri, Thank you for leaving us a ⭐️⭐️⭐️⭐️⭐️ review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Nomaan. At JLA (Johals Letting Agents), we strive to provide exceptional service, and we're delighted that Nomaan was amazing during the inspection. We value our team members and their commitment to ensuring our clients' satisfaction. Thank you once again for your kind words and for choosing JLA. We will make sure to pass on your recommendation to Nomaan. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Best regards, Johals Letting Agents

5/5

Google

I had a fantastic experience with Daniel and the team.

Beauty · 21 June 2023

Agent replied · 20 June 2024

Hi Beauty Chilupula, Thank you for leaving us a fantastic review! We're thrilled to hear that you had a wonderful experience with Daniel and our team at JLA (Johals Letting Agents). We strive to provide exceptional service to all our clients, and it's delightful to know that we met your expectations. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing us and for taking the time to share your positive experience. We truly appreciate your feedback and look forward to serving you in the future. Best regards, JLA (Johals Letting Agents)

1/5

Google

I had a horrible experience with this estate agency and the landlord of the property. False advertising of the property, no maintenace of the property or cleaning prior to moving in. Landlord failed to ensure maintenance of property which made it uninhabitable. I am shocked by the level of service. We served our notice 3 days into our tenancy and it has been a nightmare to deal with.

Dimpho · 21 June 2022

Agent replied · 20 June 2024

Thank you for your feedback, its a shame that you had to change your review from 5 star to 1 star. As discussed, we have been working actively with the landlord to resolve this for you and to keep your experience positive. We have kept you regularly updated and have made necessary arrangements. We hope that after your visit to the office, it has shared some clarity on the situation.

5/5

Google

Laura is a brilliant worker there very helpful

Amy · 26 July 2023

Agent replied · 20 June 2024

Thank you so much, Amy Hawksley, for your wonderful review! ⭐⭐⭐⭐⭐ We greatly appreciate your feedback and are thrilled to hear about your positive experience with Laura. Laura is a brilliant worker and we're delighted that she was able to provide you with helpful assistance. We value our customers' satisfaction, and we're glad that Laura's dedication and helpfulness made a positive impact on you. If there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to provide exceptional service and support throughout your journey. Once again, thank you for your kind words and for acknowledging Laura's brilliant work and helpfulness. We sincerely appreciate your support and look forward to serving you again in the future.

5/5

Google

Ravina is an asset to the company #lovely

Indian · 26 July 2023

Agent replied · 20 June 2024

Thank you so much, Indian Weddings Cyprus, for your lovely review! We greatly appreciate your kind words and feedback. At our company, we strive to provide exceptional services for Indian weddings in Cyprus, and we're delighted to hear that Ravina has been an asset to our team. Her dedication and expertise ensure that our clients have an unforgettable wedding experience. If you or anyone you know is planning an Indian wedding in Cyprus, we would be thrilled to assist you. Our team is committed to creating beautiful and memorable weddings tailored to your specific needs and preferences. Once again, thank you for your positive review and for acknowledging Ravina's contribution. We value your support and look forward to creating more wonderful wedding experiences for our clients in the future.

4/5

Google

Couldn't have been happier with the assistance and service I received from Olivia-Grace. She was really friendly and professional.

Funmilayo · 11 March 2026

5/5

Google

I had a wonderful experience with this Gricklean. She was friendly, attentive, and went above and beyond to make sure i find what i liked. I would highly recommend her to anyone looking for reliable and professional service.

Kolade · 16 September 2025

5/5

Google

Grickleean came in for the house inspection just as scheduled and right on time. Took her time to explain what it entails prior to the inspection. She got the inspection completed before we even knew it. Great job.

Lifted · 26 July 2024

Agent replied · 22 November 2024

Hi there! We’re thrilled to hear about your positive experience with Grickleean during the house inspection. Punctuality and clarity are what we aim for, and it's fantastic to know she made the process smooth and efficient for you. We'll be sure to pass on your compliments to her. Thanks for choosing JLA, and feel free to reach out if there's anything else we can assist with! Best wishes, The JLA Team at Oadby

5/5

Google

Ravina is very professional, love this agency.

Aakash · 26 July 2023

Agent replied · 20 June 2024

Thank you so much, Aakash Saini, for your wonderful review! ⭐⭐⭐⭐⭐ We greatly appreciate your feedback and are thrilled to hear about your positive experience with Ravina. Ravina is highly professional, and we're delighted that she provided you with excellent service. We take pride in our agency and strive to deliver exceptional experiences to our clients. If there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to provide continued support and ensure your satisfaction. Once again, thank you for your kind words and for acknowledging Ravina's professionalism. We sincerely appreciate your support and look forward to serving you again in the future.

5/5

Google

Very appreciate for Ahri, Suman, and Foram’s helping for me! Room is very comfortable and also big enough!

XUEYIN · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for your feedback, we're glad our team could help you! Best wishes, Team Johals

3/5

Google

It was all good when I was their tenant. As soon as I left the house they became irresponsive. I emailed and called them several times for a tenancy letter, yet still to this day after months of inquiry there is no response. This is not professionalism!

Hüsameddin · 22 January 2024

Agent replied · 20 June 2024

Hello Hüsameddin Ateş, Firstly, we're delighted to hear that your time as a tenant with us was a positive experience. Your feedback is invaluable to us. Upon reviewing our records, it appears that we have not located any previous requests for a tenancy letter from you. We would love the opportunity to rectify this. Please reach out to us at lettings@johalsproperty.co.uk with your details and the specifics of your request. We are committed to providing you with the documentation you need and ensuring your complete satisfaction with our services. Thank you for bringing this to our attention, and we look forward to resolving this promptly and positively. Warm regards, The JLA Team

5/5

Google

Went to view a house, it was nice and there were friendly, no rushing and answering all questions and so confident

Michelle · 11 February 2026

5/5

Google

Had a great viewing experience with Grickleean. The process was smooth, professional, and relaxed, and all my questions were answered clearly

Abi · 11 February 2026

5/5

Google

Manisha was great in showing us around very prompt on timing very knowledgeable about the property and pleasant to deal with

Faruk · 26 July 2024

5/5

Google

Outstanding and exceptional service from Laura. Thank you for being as helpful as you can. And explaining the procedures amd things that I'm not sure of. And live that you are at the end of the telephone, ready to help. Much appreciated. Thank you. Kam.x

Kamaljit · 21 February 2024

Agent replied · 20 June 2024

Landlord Review Dear Kamaljit Sidhu, We're absolutely delighted to read your review! 🌟 Thank you for sharing your experience with us. It's wonderful to hear that Laura provided you with outstanding and exceptional service. We pride ourselves on being there for our landlords every step of the way, ensuring clarity and support throughout the process. Your appreciation means the world to us, and we're thrilled to know that Laura's availability and assistance made a significant difference. We'll be sure to share your kind words with her and the entire team. If you ever need further support or have any questions, remember, we're just a phone call away, ready to assist. Warmest thanks, The JLA Team 🏡✨

5/5

Google

Foram was fantasted. So helpful and kind. Helped my daughter find the perfect flat in Leicester.PositiveQuality, Value

H · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for your feedback, we're glad Foram and our team could help you! Best wishes, Team Johals

5/5

Google

Nomaan was very helpful

Ramisha · 25 August 2023

Agent replied · 20 June 2024

Hi Ramisha, Hooray! 🥳 Thank you for the fantastic five-star review! We are thrilled to hear that Nomaan was very helpful. Our team always aims to provide the best service possible, and it's great to know that Nomaan was able to assist you effectively. Thank you for your kind words, and we're here for you whenever you need us! Best wishes and happy living, The JLA Team 🏠✨

5/5

Google

Manish is nice lady. She gave me full information about all tenancy agreement and gave all information, which I want

Mittal · 26 July 2024

5/5

Google

Grickleean was wonderful and helpful during viewing , very knowledgeable about the property and even gave us recommendations for restaurants 😀 …

Vamsi · 17 June 2024

5/5

Google

Grickleean is a nice fellow, viewing went well,

Emmy · 18 January 2025

5/5

Google

Nomaan was very helpful

Aadil · 26 July 2023

Agent replied · 20 June 2024

Hello Aadil, Thank you for your positive review. We're delighted to hear that you found Nomaan to be very helpful. At Johals Letting Agents (JLA), we strive to provide our clients with the best service possible, and it's wonderful to hear that Nomaan was able to assist you effectively. We'll be sure to pass on your kind words to him. We appreciate your feedback and look forward to assisting you with any future property needs. Best Regards, The JLA Team

5/5

Google

Grickleean thoroughly showed me through a number of properties. She had a good understanding of the properties and she made insightful suggestions. She answered all my questions. Desmond

Ama · 25 October 2024

Agent replied · 8 November 2024

Thank you, Ama, for your fantastic review! We’re thrilled to hear that Grickleean provided such a thorough and insightful experience during your property viewings. Her understanding of the properties and attention to your questions truly reflect our commitment to helping clients find their perfect home. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best regards, The JLA Team

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Read JLA Johals Letting Agents's Google reviews

Questions about JLA Johals Letting Agents Leicester

Has JLA Johals Letting Agents won any awards?

Yes. In The Trusted Agent 2026 awards: JLA Johals Letting Agents, Leicester won Gold.

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