Every review we hold for the Leicester office, from every platform, shown as written. First names only.
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5/5
GoogleGood service and best agents in uk
Thanks to Aman and Team β€οΈππ β¦
Sardar Β· 22 January 2024
Agent replied Β· 20 June 2024
Dear Sardar Rassul,
Thank you very much for your kind words and for taking the time to leave a review. We're delighted to hear that you're pleased with the service provided by Aman and the team. Your high praise as the "best agents in the UK" is truly heartening and motivates us to maintain our high standards.
Your gratitude towards Aman and the team is greatly appreciated, and we'll be sure to pass on your thanks to them. It's feedback like yours that reinforces our commitment to excellence in all that we do.
Thank you once again for your support. We're here whenever you need us and look forward to continuing to serve you.
Warm regards,
The Johals Team
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5/5
GoogleMr Nomaan was very welcoming and made me feel like Iβve. Made a good choice by going with this company β
Fahim Β· 26 July 2023
Agent replied Β· 20 June 2024
Hello Fahim,
Thank you for your kind words and for leaving us such a wonderful review. We are thrilled that you had a positive experience with us at Johals Letting Agents (JLA).
We're delighted to hear that Nomaan made you feel welcome and confident in your decision to choose our services. We strive to provide our clients with the best possible experience, and it's always rewarding to hear when we've achieved that.
Your feedback is greatly appreciated and will be shared with Nomaan and the rest of our team. We look forward to serving you again in the future.
Best Regards,
The JLA Team
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5/5
GoogleLaura is a great asset to the team. She was kind and helpful. I felt very satisfied with my experience.
Shannon Β· 26 July 2023
Agent replied Β· 20 June 2024
Thank you so much, Shannon Blair, for your wonderful review! βββββ We greatly appreciate your feedback and are thrilled to hear about your positive experience with Laura.
Laura is a βgreat assetβ to the team. She was kind and helpful. I felt very satisfied with my experience. π
We value your satisfaction as our customer, and we'll continue to strive for excellence in our service. If there's anything else we can assist you with, please don't hesitate to reach out to us.
Once again, thank you for your kind words and for acknowledging Laura's contribution as a great asset to our team. We sincerely appreciate your support and look forward to serving you again in the future. π
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5/5
GoogleCassandra has been a great help with getting new tenants for our property. She has been very patient and understanding.
Farda Β· 26 July 2023
Agent replied Β· 20 June 2024
Thank you so much, Farda Jaymez, for your fantastic review! βββββ We greatly appreciate your feedback and are thrilled to hear about your positive experience with Cassandra.
Cassandra has been dedicated to helping you find new tenants for your property, and we're delighted that she provided you with great assistance. Her patience and understanding are qualities we highly value, and we're glad that she made the process smooth and stress-free for you.
If there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to provide exceptional service and support throughout your property management journey.
Once again, thank you for your kind words and for acknowledging Cassandra's great help, patience, and understanding. We sincerely appreciate your support and look forward to serving you again in the future.
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5/5
FacebookI was lucky enough to have won the Mother's Day Giveaway! Johals and especially Aman could not have been more helpful and kind in posting the lovely gifts to me as I was unable to collect in person. I really appreciate your efforts in doing so and I am over the moon with the amazing goodies I have received. Recommended, thank you once again! π
Nilpa Β· 10 April 2022
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5/5
GoogleI had a great experience with Johals Letting Agents ( Manisha ) They were professional and quick to respond to any questions I had. The property was in excellent shape, and moving in was easy. I highly recommend them for anyone looking for a smooth rental experience.
Srinivas Β· 22 September 2024
Agent replied Β· 22 October 2024
Dear Srinivas,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Manisha and Johals Letting Agents. It's wonderful to know that you found the process smooth and the property in excellent shape. Your recommendation means a lot to us, and weβre always here to assist you with any future needs.
Best regards,
The JLA Team
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5/5
GoogleA massive thank you to Suman who helped us through the entire process. Very professional and reliable. Prompt replies and worked efficiently to help us to get our lovely home.PositiveResponsiveness, Professionalism
Iman Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you so much for your feedback, we're glad Suman could help you! Best wishes, Team Johals.
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5/5
GoogleHi, I had the pleasure of viewing a property and Nomaan was a great help when viewing the property.
Yusuf Β· 26 July 2023
Agent replied Β· 20 June 2024
Thank you so much, Yusuf Mulla, for your fantastic review! βββββ We greatly appreciate your feedback and are thrilled to hear about your positive experience with Nomaan during the property viewing.
Nomaan is dedicated to providing excellent service, and we're delighted that he was able to assist you effectively during the property viewing. We're glad that you had a pleasant experience, and we value your trust in our team.
If you or anyone you know is looking for further assistance in the property search, please don't hesitate to reach out to us. We're here to help you find your dream property and provide exceptional support throughout the process.
Once again, thank you for your kind words and for acknowledging Nomaan's great help during the property viewing. We sincerely appreciate your support and look forward to serving you again in the future.
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5/5
GoogleRavina was very delightful when she came for the inspection. She was friendly and engaged with me throughout the process.
Chidinma Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear Chidinma Okafor,
Thank you for taking the time to leave a review. We're thrilled to hear that Ravina provided a delightful experience during the inspection of your property. Our team at JLA (Johals Letting Agents) strives to make every step of the process as smooth and enjoyable as possible.
It's great to know that Ravina's friendly and engaging nature made a positive impact. We believe in building strong relationships with our clients and ensuring their needs are met with professionalism and care.
If you have any further questions or need any assistance in the future, please feel free to reach out. We're here to help.
Thank you once again for choosing JLA, and we appreciate your kind words.
Best regards,
JLA (Johals Letting Agents)
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1/5
GoogleHaving based near Heathrow I approached Johals to help me with letting one of our properties based in Leicester. Lettings manager by the name of Suman is extremely unprofessional . Other staff in the office have no polite manner of answering calls and taking messages. I was never updated which resulted in me approaching Harts estate agents. Definitely do not recommend sadlyβ¦β¦
Sheetal Β· 21 June 2022
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5/5
GoogleIf anyone needs a letting related issues; just go for Johals Letting Agents in Leicester. I am overwhelmed for their quick response and outstanding behaviour. I have met Olivia for viewing the house and requested her with explaining my situation. She responded promptly in a comfortable manner. Really appreciate.
Md Β· 20 September 2025
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5/5
GoogleManisha was a great help
Mai Β· 21 May 2024
Agent replied Β· 20 June 2024
Dear Mai,
Thank you for your review! We're glad to hear that Manisha was a great help to you. Your feedback means a lot to us.
If you need any further assistance, please feel free to reach out.
Best regards,
The JLA Team
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5/5
GoogleThank you Manisha for providing us Excellent services
Sheikh Β· 22 March 2024
Agent replied Β· 20 June 2024
Dear Ibrahim Amir,
Thank you for your glowing review! We're absolutely delighted to hear that Manisha made your experience with us smooth and understandable. Ensuring that our processes are clear and hassle-free is something we take great pride in, and it's heartening to know Manisha exemplified this perfectly.
We're here for you anytime you need us, and we look forward to continuing to provide you with great service. Thanks again for choosing us!
Warmest regards,
The JLA Team
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5/5
GoogleGreat experience with olivia
Varun Β· 11 January 2026
Agent replied Β· 11 October 2026
Thank you for your 5-star review, Varun βββββ
Weβre delighted to hear you had a great experience. Olivia will be really pleased to know her service made a positive impression.
Thank you for choosing Signature Lettings., Signature Lettings Team
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1/5
GoogleI viewed the house, Johal staff was lovely till I moved in. I was promised that the house would be painted and carpets would be washed before I move into the property. After I moved in, I found out that No painting or washing the carpets have been done. On top of that, Johal staff is gaslighting me and also calling their own staff a liar.. their lack of communication, lack of empathy and such terrible business morals are really frustrating. Itβs been a month, no solution or apologies offered to me. I wonβt advise anyone to rent a property with JLA.
Gulbahar Β· 26 July 2024
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5/5
GoogleI had a 2 viewing in a single day, but got a really good response from Manisha, she took enough time to show the each property and was helpful in resolving all the queries we had.
Kunal Β· 15 January 2025
Agent replied Β· 22 January 2025
Dear Kunal,
Thank you for your wonderful 5-star review! Weβre thrilled to hear about your positive experience with Manisha. She takes pride in providing attentive and thorough service, and weβre delighted she could help resolve all your queries during your viewings.
If thereβs anything else we can assist you with, please donβt hesitate to get in touch.
Best regards,
The JLA Team
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5/5
GoogleNomaan is a very professional and v kind person he is very helpful I highly recommend
Wahaj Β· 26 July 2023
Agent replied Β· 20 June 2024
Dear Wahaj Mirza,
Thank you for taking the time to leave us a fantastic review! We sincerely appreciate your kind words and recommendation. It's wonderful to hear that Nomaan provided you with professional and kind assistance.
At JLA (Johals Letting Agents), we strive to provide top-notch service to all our clients, and we are thrilled to know that Nomaan's helpful nature made a positive impact on your experience. We are proud to have him as part of our team.
Your recommendation means a lot to us, as it serves as a testament to the quality of service we aim to deliver. We will continue to work hard to maintain our standards and ensure that we consistently provide excellent service to all our clients.
Thank you once again for your kind words and for choosing JLA. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Johals Letting Agents
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5/5
GoogleNomaan is a very helpful I am so happy to deal with him also highly recommended
Safik Β· 26 July 2023
Agent replied Β· 20 June 2024
Hello Safik,
Thank you for your wonderful review and for recommending us. We're delighted to hear that you had a positive experience with Nomaan. At Johals Letting Agents (JLA), we always strive to provide the best service to our clients and we're glad that Nomaan was able to assist you effectively.
We appreciate your feedback and will pass your kind words onto Nomaan. We look forward to assisting you with any future property needs.
Best Regards,
The JLA Team
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5/5
GoogleMy Name is Abhishek Dobariya. We went for home viewing today where we met Manisha she was very nice to us and showed us the whole house well and we liked it too.
Abhishek Β· 19 June 2024
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5/5
GoogleNomaan was very helpful he showed great customer services and help me with my query.
Taimor Β· 26 July 2023
Agent replied Β· 20 June 2024
Dear Taimor Turk,
Thank you for leaving us a βοΈβοΈβοΈβοΈβοΈ review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Nomaan.
At JLA (Johals Letting Agents), we strive to provide excellent customer service, and we're delighted that Nomaan was very helpful and assisted you with your query. We value our team members and their commitment to ensuring our clients receive the best possible assistance.
Thank you once again for your kind words and for choosing JLA. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Best regards,
Johals Letting Agents
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1/5
GoogleTerrible company! They mess people about, lie about houses and have really put stress on what is already a difficult process of moving. I could not recommend them less and would never trust them with moving house again.
Rose Β· 26 November 2024
Agent replied Β· 10 December 2024
Weβre sorry to hear that you feel this way. At JLA, we pride ourselves on describing all our properties accurately and going above and beyond to ensure a smooth moving experience for all our clients.
Unfortunately, we cannot find you in our database based on the name provided in this review. To help us address your concerns properly, we kindly ask that you email us at lettings@johalsproperty.co.uk using your real name. Please include specific details about your experience and explain which part of the moving process caused difficulty, rather than generalizing, so we can fully understand your concerns.
We are dedicated to resolving any issues and would appreciate the chance to improve where necessary. Thank you for your feedback, and we hope to hear from you soon., The JLA Team
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5/5
Googleamazing customer service from all of the team, I dealt with Harry who was extremely helpful.
Rima Β· 21 June 2023
Agent replied Β· 20 June 2024
Hi Rima Sodha,
Thank you for your wonderful review! We're thrilled to hear that you received amazing customer service from our entire team. Harry, in particular, appreciates your kind words and is glad to have been of assistance to you.
At JLA (Johals Letting Agents), we strive to provide exceptional service to all our clients, and it's fantastic to know that we met your expectations. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help.
Thank you again for choosing us and taking the time to share your positive experience. We value your feedback and look forward to serving you in the future.
Best regards,
JLA (Johals Letting Agents)
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5/5
GoogleToni helped me find the perfect property and I am very grateful, she was very easy to talk to and put my mind at ease throughout the whole process
Thankyou so much Toni I have dealt with other lettings agents but they made me feel like I was just a number for them, you made me feel so comfortable with you like I could ring you anytime and you would help me with anything, without you we would still be looking ππΌPositiveProfessionalism
Clare Β· 21 June 2021
Agent replied Β· 20 June 2024
Hello, it's brilliant to hear that you've have had such a great experience with Toni! Thank you so much for sharing such positive feedback. Best wishes and please don't hesitate to get in touch if you ever need any assistance, we'd love to help. The Johals team!
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1/5
GoogleRented a property in May 2020.
I am a key worker. From the start communication was poor once they had the holding deposit.
Staff are rude, hardly respond and unhelpful when they do respond. If they donβt want to answer your question they will just ignore you. In fact the staff here are the rudest people who try to run a business I have ever encountered.
Took 3 months to get the heating fixed. After countless emails and them saying they have no responsibility to repair heating, once I said I will involve Environmental Heath something was done slowly, not to mention I have a young child. They sent 4 workmen to check the same job in a pandemic. Landlord showed up unannounced. Someone not registered was sent for a Electrical repair when I complained I was ignored. When I asked for proof he is registered I was ignored.
They sent a home made section 21 after 3 months into the contract saying I needed to leave as the owner was selling. A home made section 21 is not valid nor is a real one until after 4 months into a tenancy. Anyway, the property was back on the market a day after I left with a Β£45 per month increase. So, they made a key worker move in the middle of a pandemic for greed.
Once I left they took 2 weeks to return the deposit as with the landlord they were trying to ring my energy provider to check my details and bills. Even I canβt speak to my energy provider with out clearing security so they were in breach of GDPR. Eventually I got my full deposit back after several calls.
My experience with this company has been the worst at a time weβre people should of been supporting each other especially key workers. Not putting them in a position to find housing at a difficult time for greed.NegativeResponsiveness, Quality, Professionalism, Value
Smita Β· 21 June 2021
Agent replied Β· 20 June 2024
**Tenant review**Hi Samita, thanks for leaving a review but unfortunately it doesn't tell full story. as you have mentioned we managed to send contractors even in pandemic after they were refused entry by you on several occasions. we have 24 hours fault reporting tool which you ignored. You were given discounted rate because you stated you are key worker. you were given your full deposit back well within stated time.
we tried everything to make sure your tenancy was as smooth as possible but unfortunately you were still not happy. we wish you luck in your future move. thanks Johals Team.
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