Trusted Agent profile · Leicester

Connells Lettings Leicester reviews

4.2

★★★★★ Great

367 reviews across 2 platforms

22-24, Halford Street, Leicester, LE1 1JB

Connells Lettings's office in Leicester, at 22-24, is rated 4.2 out of 5 across 367 reviews on two platforms, including 366 Google reviews rated 4.2.

Google logo

4.2 / 5

366

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leicester office, from every platform, shown as written. First names only.

5/5

Google

Ami was really helpful with the whole process and made moving houses for us smooth. She dealt with all the queries we had really well. Had a pleasant experience.

Tayyaba · 14 April 2024

Agent replied · 13 June 2024

Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care

5/5

Google

Very quick and efficient service the guy Anil chavda is very professional and helpful….great service

Furrukh · 9 April 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that Anil provided you with quick and efficient service and that you found him to be professional and helpful. It is our goal to always provide top-notch service to our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

excellent service when looking for somewhere to rent, ami-may in particular was brilliant - helpful and professional. would highly recommend.

Charlotte · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words! We're thrilled to hear our team, especially Ami-May, provided excellent service and was helpful and professional. We strive to provide the best rental experience for our customers. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Ravi - Best Mortgage Advisor We had struggled for ages and didn’t think we would get a house this quick. Ravi helped us securing a mortgage at a good rate, he was very helpful throughout the whole process and went above and beyond and made sure we were happy and up to date with everything. Would definitely recommend Ravi and will be using him in the future. Excellent service from Ravi.

Jamal · 14 June 2023

5/5

Google

Absolutely amazing service from Start to finish especially with Anil. Would highly recommend

Hollie · 9 April 2026

Agent replied · 16 April 2026

We are thrilled to hear about your exceptional experience with our team, especially Anil! Thank you for recommending our service. It means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Anil really helped me a lot And he was very patient on me An excellent experience

Ayaat · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Completed a house purchase with Ravi Sharma being our mortgage advisor. From the beginning of the house process to all the way to the end, Ravi had always been there to help us out. Ravi is a friendly and a well mannered individual that always strives his best. If anyone is looking for a professional mortgage advisor then I would recommend using Ravi Sharma from Connells. I would also be recommending Ravi to my friends and family. Once again top notch service. Keep up the good work Ravi !!!

PR444V · 14 June 2022

5/5

Google

Marnee was incredibly helpful throughout the home search process. Thanks to her, everything went smoothly.

Ezgi · 24 September 2024

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Very happy with Connells service. My special thanks to Sam gale and Nicola Pitcher. I have one sticking query in my house purchase however communication from Nicola to myself and with both solicitors was simply amazing. Very patient , friendly and professional service. thank you Nicola . Can not forget you Ravi Sharma , you have been brilliant during my mortgage process from start to the end. I will be in touch for future business . thank you.

Mehul · 14 June 2022

5/5

Google

Ami-May recently supported with letting a property for me. She provided an excellent service throughout and was very good with her communication as time is of the essence in this market! Ami-May helped make the process of letting a property very easy and I thank her for this. I have used Connells for letting properties for almost a decade now and they are fabulous under the leadership of Tracey.

Vish · 14 May 2024

Agent replied · 13 June 2024

Vish Vora many thanks for taking the time to leave us your wonderful 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Ami was very helpful and made it easy for me to find a new home. The application was smooth! 10/10

Jess · 14 May 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review Jess Riddell. Kind regards, Lucy, Customer Relations.

5/5

Google

I am writing to express my utmost gratitude for the exceptional support and guidance provided by Mr. Ravi Sharma during my recent home-buying journey. I have been searching for the perfect house for several years, and Ravi's assistance proved to be an invaluable asset in making my dream a reality. From the very beginning, Ravi demonstrated a profound understanding of the mortgage process and showcased his expertise in securing the best mortgage deal for me. I highly recommend anyone in need of mortgage advice to consult with Mr. Ravi Sharma.

Mitali · 18 August 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

1/5

Google

Connells leicester city centre branch- Absolutely rubbish Terrible customer service, zero communication,& zero motivation to sell your house. If your house is not selling you will discover, they have zero strategy or alternative ideas to find a sale. They Will happily just leave your house on the market & do nothing & just hope it sells. Everything from feedback, changing pictures or updating your listing takes 2-3 weeks & even then you will need to call several times to push them to complete the update.They tell you they will manage your viewings however this is false as they expect you to do your own viewings which is not what i signed up for. Far from a premium service promised at nearly 4k. Remi - useless/ liar Adam - con man/salesman/ none existent

Zee · 19 July 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I just wanted to commend Reece. Since I have been house hunting he has gone out of his way to always being friendly, most of all reassuring. Every time I contacted the office Reece was the most helpful. It was a pleasure to speak to him nearly every other day. I would like to say that he is a big asset to the company and I hope he does really well in the future! 🙂

Yasmin · 14 June 2022

5/5

Google

Highley recommend Ravi Sharma in mortgage services at Connells. I've completed a house purchase with him as my mortgage broker. As a first time buyer, he was brilliant, explained the process and always happy to take my numerous calls. At each step, Ravi would keep me updated and provide clear guidance as to what was required. I cant recommend him enough, if your looking for an honest and friendly mortgage advisor then this the man.

Moaaz · 14 June 2022

1/5

Google

This agency are so rude and special Tracy the manger. Be careful guys before move into the property don't sign the contract cause Anill Chavda try to sign the contract on me even tho I told him to remove some the staff from property which I don't need he said it's all done the way you want but when I moved in it was the same.

Atiq · 4 August 2025

2/5

Google

Terrible service from start to finish, little to no communication, incorrect information and very bad service. i am very surprised of the poor experience i had, i thought there was more to the service then finding a buyer to your house. It seems like once that was done we were forgot about. Luckily the manager i was dealing with was (relocated) and Nicola took over and has been great so far. Still not exchanged yet but feel confident Nicola will get it done! Unless Nicola is personally dealing with your sale i would avoid!!!NegativeQuality, Professionalism, Value

Johny · 25 August 2021

5/5

Google

Excellent service Excellent service, Ravi Sharma my mortgage advisor at Connells Leicester has been absolutely fantastic he worked through my onward purchase (and the team worked through the sale of my property). He and his team have been very professional ,efficient kept me updated of the progress of my mortgage, he helped me sort out building insurance etc. Ravi is very efficient, simply explains you the whole process and made it look so easy. I am now also a life time member for Connells Leicester. I like to also thank Sam Gale who worked through sale and my purchase he was very efficient keeps you in the loop. I can’t thank enough both Ravi and Sam. I highly recommend Ravi for mortgage advice he is a gem at Connells and a special thank you 🙏🏽PositiveResponsiveness, Quality, Professionalism, Value

R · 25 August 2021

2/5

Google

Not a great experience. Called in an attempt to book a viewing, line cut out and called back twice to no answer. Called again the following day was told they would let me know on availability, still waiting. In this time I have contacted antihero agent the same property is listed with, they arranged a viewing for the following day.

Rich · 21 August 2024

Agent replied · 24 August 2024

Hello Rich, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

A Dreadfully Disappointing and VERY Expensive Service It started off so well with the valuer, giving an excellent service and … More

Paul · 27 November 2025

Agent replied · 12 November 2025

We're truly sorry for the disappointing experience you had with our service. We value every customer and are committed to providing excellent communication and support. We apologise for any delays or lack of response and will take your … More

4/5

Google

Great service and great experience with Connells special mention to Ravi sharma who was a great advisor from beginning till got the house keys 👏👏👏 …

Iftekhar · 15 November 2023

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful review! Kind regards, Lucy, Customer Relations.

5/5

Google

I have been used Connells Mortgage Services for 5 years. Their Mortgage Adviser Ravi Sharma has been a star to save us a lot of headaches comes to remortgage or buying. Communication has always been easy, prompt, efficient and friendly. Knowing Connells is one of the most mature estate agencies in the UK market, to have someone like Ravi being professional and helpful at all times definitely add great value to their business reputation and images. Will highly recommend it.PositiveResponsiveness, Quality, Professionalism, Value

Caroline · 14 June 2021

5/5

Google

We recently bought our home and used Mortgage service through Connells. Ravi Sharma was our mortgage advisor and we are extremely happy with the service we have received. Ravi was very professional and responsive to all our queries. At the same time he was friendly and approachable too. His support from start to finish of the purchase process was tremendous and we always felt listened to. He is an asset to Connells. Sure we will come back to him for our remortgage.PositiveResponsiveness, Quality, Professionalism, Value

Jovia · 14 June 2021

5/5

Google

I would like to say a massive thank you to Ravi Sharma and Leah at Connells. They have provided excellent service and have gone above and beyond to ensure there were absolutely no issues with anything and ensured the process of buying our new home as smooth as possible. Highly recommended! Thanks team Connells 😊 Hopefully we can meet again in the future.

Ridge · 14 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells Lettings's Google reviews

Questions about Connells Lettings Leicester

How many reviews does Connells Lettings Leicester have?

Connells Lettings's Leicester office has 367 reviews across two platforms: 366 on Google, 1 on Facebook.

What is Connells Lettings Leicester's rating?

Connells Lettings Leicester is rated 4.2 out of 5 across all 367 reviews, and 4.2 out of 5 on Google from 366 reviews.

Where is Connells Lettings's Leicester office?

Connells Lettings Leicester, 22-24, Halford Street, Leicester, LE1 1JB.

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