4/5
The purchase of my property was not straightforward and Jessica was a real help throughout. She always acted promptly to answer queries and was very active in moving the purchase forward.
Trusted Agent profile · Leicester
★★★★★
351 reviews across 4 platforms
79 Queens Road, Leicester, LE2 1TT
Barkers's office in Leicester, at 79 Queens Road, is rated 2.8 out of 5 across 351 reviews on four platforms, including 235 Google reviews rated 3.4.
235
Reviews on Google
This office
5
Reviews on Facebook
This office
2
Reviews on Yell
This office
109
Reviews on Trustpilot
Business-wide
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
4/5
The purchase of my property was not straightforward and Jessica was a real help throughout. She always acted promptly to answer queries and was very active in moving the purchase forward.
5/5
Very experienced and knowledgeable team. I have used Barkers Queens Rd for buying, selling and also mgmt lettings for properties within the Knighton area. They have a very proffesional approach and give a personal service. As a Landlord who is not living in Leicester it is important for me to have a team I can trust, rely on and one that takes iniative and ownership - Annette, Jack and the full team have not dissapointed and always exceed expectations.
1/5
I wouldn't even give them the one star rating! They treat people like black bags disposable! There an absolute joke! I cannot wait to finish my contract with this company so I can get out of the dump they promted for me to live in! They all need retraining in how to do the job properly! It's all about the money not the customers! I can't express enough how I urge people not to rent from these people disgrace!
5/5
Received excellent service from Barkers throughout our house sale. Received an asking price offer with a few days and completed within 5 weeks. Thank you to the team at Barkers for their personalised service and professional customer service throughout. Highly recommended.
Thank you Fran it has been a pleasure to help you with the sale
1/5
they have forced us to go with dodgy electricity supplier spark energy, when we moved in we where 300 pounds in credit with scottish nuclear. tried to switch but couldnt wich let to more debt we are now 1200 pounds in debt with our supplier even though we have paid 250 pounds a month for a year. actually its ruined our lives the pressure from the financial debt from this is unbearable, my partner is actually suicidal over it. horrible do not rent from this company
1/5
I strongly STRONGLY advise AGAINST renting a property with Barkers. We have rented our house through Barkers for 5 years, because we loved the house itself so much, but have finally had to move. Barkers have no interest in helping their tenants, or fixing anything that may be wrong with the house if it might cause the landlord any inconvenience. We spent at least 3 years asking for someone to come and look at our heating (since the boiler made a very loud obnoxious noise), rising damp in the kitchen, holes in the bottom of our oven, a front door that does not fit, or lock properly. After years of being either ignored or put off with empty promises by the staff (who would only respond when we walked in and asked them face to face) we are finally leaving and it can't come too soon. What a shame. Do yourself a favour and stay away!
5/5
Everyone’s experience is different but for me, I found barkers easy to use, quick to communicate and very fair. Fiona dealt with my house sale and I felt she did the best she possibly could under difficult circumstances.
Its been a pleasure to help you and we wish you every happiness your new home
1/5
rude and unhelpfull staff
I'm sorry to hear that we have not been able to help you. Please do email me at annetteb@barkers1985.co.uk so we can address this for you
5/5
Thanks to everyone at Barkers especially Victoria who was superb
5/5
Georgie Beech has been patient and professional throughout the sale of our house . Regular updates help and advice to make the process less stressful .
1/5
The company will do anything to help…
The company will do anything to help take your money but once taken they have no duty of care and will allow landlords to take all of your money and provide no help. This year I’ve had a lack of running water during 35 degree weather and building works throughout the night, a landlord who has threatened me constantly and Nicholas Humphrey do nothing as they don’t manage anything after first signing.
1/5
bad student estate agent
Communication is horrible, tried emailing and phoning them about lease issues, they didnt respond or acknowledge them. As a student this company isnt good to deal with and rent from
1/5
After staying in a property rented to…
After staying in a property rented to me and my family in 12 months.we did everything to make the house how we left it but Humphrey found a way to steal our £250 from our security deposit saying for cleaning mean while immediately we left new tenants moved in the next day.be careful with them
5/5
Best landlord I’ve ever had studied at…
Best landlord I’ve ever had studied at manchester and they took the best care of me
5/5
Fantastic experience with Barkers selling our house in Knighton - all the team were professional, were on hand to lend advice when necessary, and kept us up to date regularly. A true five star experience!
Pleasure to help you with your sale and we wish you every happiness in your new home
4/5
I have sold my house through Barkers and the whole process has gone smoothly which I am very pleased about. Victoria and other staff have kept me informed of progress at all of the key stages. Thanks.
Many thanks Trevor for your kind words its been a pleasure to help you - Annette
5/5
I have just sold through Barkers and I couldn’t of asked for more, despite what some reviews on here have suggested, My calls were always returned promptly and very professionally. I would certainly use Barkers again.
Thanks Chris for your kind words
1/5
If only I could give no stars
If only I could give no stars. As a tenent renting though this company, our experience was terrible. Checks not completed, no tenenecy support at all. Did everything they could to make sure we lost our deposit. HUGE and unaffordable rental increase. Paperwork not correct. Then to top it off, totally ignored my official complaint!
1/5
I honestly have no words
I honestly have no words. I cannot put into words how dirty, shameful, dishonest and awful this company is. Do not under any circumstances sign up with them. It will only cost you time, emotional stress and a lot of money. They should not even be legally approved to continue their services.
5/5
Recently used Barkers for my house sale and was very impressed. The service given was excellent and very professional. Would throughly recommend them and will use them again when selling in the area.
Thank you Gary its been a pleasure to help you with your sale
5/5
Rebecca was fantastic all the way through our purchase. Kept us up to date as all times & very professional. Thank you.
1/5
Students don't expect to get your…
Students don't expect to get your deposit back anytime soon. 3 months and counting so far. Lots of excuses with its TDS, not us. Our contract is with you, you get a management fee, spend it on serving your customers.
1/5
Broke the contract and took away the house without telling us
Me and my flatmates put a deposit down for a second year house and after getting into contact with them after not hearing from them, they turned around and told us we don’t have the house anymore! Completely broke the contract and let us down in the middle of the term so a warning to anyone thinking of going through these people.
1/5
I've only ever had bad experiences with Barkers... booking in viewing with properties that have already sold, never returning calls, general poor communication... I rarely leave feedback but I feel the service is so poor I would hate anyone else to have to receive it. I sold my house with Knightsbridge and was happy with their service, I just wish the houses I wanted to buy were on with them!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Barkers's Leicester office has 351 reviews across four platforms: 235 on Google, 5 on Facebook, 2 on Yell, 109 on Trustpilot (across the whole business).
Barkers Leicester is rated 2.8 out of 5 across all 351 reviews, and 3.4 out of 5 on Google from 235 reviews.
Barkers Leicester, 79 Queens Road, Leicester, LE2 1TT.