4/5
Easy to find what I was looking for
Agent replied · 23 August 2024
Thank you Dawn
Trusted Agent profile · Leicester
★★★★★
351 reviews across 4 platforms
79 Queens Road, Leicester, LE2 1TT
Barkers's office in Leicester, at 79 Queens Road, is rated 2.8 out of 5 across 351 reviews on four platforms, including 235 Google reviews rated 3.4.
235
Reviews on Google
This office
5
Reviews on Facebook
This office
2
Reviews on Yell
This office
109
Reviews on Trustpilot
Business-wide
Every review we hold for the Leicester office, from every platform, shown as written. First names only.
4/5
Easy to find what I was looking for
Thank you Dawn
1/5
Horrendous. Avoid at all costs. Not just incompetent but they are happy to let you live in below standard living conditions. Our bathroom has been covered in mould for the past 4 months due to the fact that the bathroom lacks a proper extractor. The house is cold and covered in damp and the estate agents continue to not do anything about it. Avoid at all costs.
5/5
Barkers have been wonderful. My flat sale completed last week and I feel that Barkers (Jessica in particular) have been there every step of the way to help the process go as smoothly as possible. From the moment Annette arrived to value my property, I felt that Barkers were professional, honest and down to earth. I would highly recommend anyone wishing to sell their property to use Barkers.
5/5
Fantastic service from the beginning to movingii. The chap showing us the property, even drove us between houses, as we had 2 small boys with us. Thank you all!
Thank you Calum its been a pleasure to help you and we wish you every happiness in your new home
1/5
Every untrustworthy company
Every untrustworthy company. And unprofessional.They put bills on my name without my knowledge.The bills were included in the rent. And they are not willing to sort out. Every rude managers as they call them self. Stay way from this money grabbing company
5/5
My son recently purchased his first house through Barkers. Excellent service, friendly and professional staff. Nothing was too much trouble. Thank youPositiveResponsiveness, Quality, Professionalism
Thank you for your review and we wish your son every happiness in his first home
1/5
Humphries cost us about £18000.00
Humphries cost us about £18000.00. They did not carry out there contractual duties to inspect properties or make entry and exit inventories although they claimed that they had. They then, without informing us ,allowed tenants to leave so as to avoid the tenant complaining to the council or going to court.
1/5
they are scammers and stealing money
1/5
Absolutely horrific experience
Absolutely horrific experience, WEAPONISED incompetence. I would give them zero stars if I could.
5/5
Excellent service! Most agencies don't care about the tenants these guys do! They always resolve my problems if I have any and are not as bad as some of the reviews make out. I've not experienced anything negative so far, quite the opposite! Far better than some of the other local agents who couldn't care less! 5 Stars to the team!
5/5
thank you Tina (Lettings Manager) for sorting out my difficulty
1/5
I’ve dealt with countless estate…
I’ve dealt with countless estate agencies, for both renting and buying properties, and I hate cliches but - if I could give 0 stars, I’d give -1 to this happy bunch.
5/5
I have been with Barkers for over three years now. Coming from abroad and having had to find a place within less than a week, Barkers did an amazing job for me. As a tenant I have always felt well-treated receiving all the support that I needed. A friendly team that welcomed me to Leicester like no-one else!
1/5
dishonest and ignorant
Stay away from this agency.lack of communication tried getting over 750 pounds off me.when I provided evidence with their lack of communication.They tried blaming me for everything even though I had full evidence if their wrong doing.they only gave up with I choose to take legal actions
5/5
I have rented with Barkers and found them to be excellent. The man who deals with me is very helpful, when I had a leaking washing machine a plumber came the same day and it was replaced within 24 hours when he couldn't repair it. Their fees were much cheaper than most other agents as well. Highly recommended !!
1/5
Still not had holding deposits back…
Still not had holding deposits back after 9 days of not being successful on getting a property. Have rang up 4 times and each time there was a difference excuse! How many peoples deposits do they actually keep as some people may forget about it!
5/5
Staff members at Barkers are very helpful, cooperative, and friendly. Special thanks go to Sacia (who has already gone pitifully), Eliza (who gives kind remindings for checking out ) and Jack M (who is very nice and always ready to help and give nice suggestions) . I will definitely recommend the agency to my friends. -- Vivian
1/5
The most appallingly mannered staff at Barkers Queens Road both in person and on the phone, brusque, ill-mannered and completely unprofessional. DO NOT approach that branch about either a letting or a purchase. There are plenty of estate agents who are professional and easy to approach. Landlords and potential home buyers avoid this estate agent.
5/5
Barker's have been extremely helpful in all aspects. Having rented with them all the staff have been attentive and have been quick to respond to my concerns. The fees are lower than most agents and are certainly not as bad as these reviews make out! I would definitely use them again in the future.
5/5
Chloe and staff have been absolutely amazing. Chloe has gone above and beyond for my family. Would highly recommend
Thank you Hollies World for your lovely review and feedback on Chloe's service
5/5
Victoria, Joanna and all the team were great. Very helpful and efficient with any problems. Thank you. Mary. H.
Thank you Mary for your kind words
1/5
I am absolutely appalled at the way barkers treat there customers. They are not willing to help. They will infact make blatant lies directly to you and do not even attempt to resolve any problems. If I could give a rating of no stars I definitely would. I strongly recommend finding a different estate agents.
1/5
Poor customer care
Poor customer care, just out for the money
4/5
I have had such bad luck with my maintenance issues however the staff at barkers have really helped me out by sending out contractors on the same day that i report the issue. with having a small child in the house they have really gone above and beyond to help me. Thankyou Barkers!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Barkers's Leicester office has 351 reviews across four platforms: 235 on Google, 5 on Facebook, 2 on Yell, 109 on Trustpilot (across the whole business).
Barkers Leicester is rated 2.8 out of 5 across all 351 reviews, and 3.4 out of 5 on Google from 235 reviews.
Barkers Leicester, 79 Queens Road, Leicester, LE2 1TT.