Barkers reviews

★★★★★ 1/5

Trustpilot

Disgusting Estate Agent. They don't care about students whatsover.

Manchester Branch. Horrendous service. My daughter's mental health has been severely affected by the atrocious service of this estate agent. 1) She was unable to move in on the contract date because the property was being repainted. 2) No access to the full set of keys until after 20 days after the contract began. 3) No wifi set up nor connected as detailed in the contract. 4) Fridges were not plugged in on arrival 5) Oven was removed with no warning 6) Multiple rooms have no blinds nor curtains fitted 7) When my daughter called 'Maintenance' they repeatedly hung up (there was no wifi/internet service so communication was near to impossible!) 8) All this frustration and neglect has caused my daughter to have panic attacks and has severely affected her mental wellbeing.

Tracey · 15 August 2026

★★★★★ 5/5

Google

Victoria and the team at Barkers were a pleasure to work with throughout our purchase. They were professional, helpful, and always quick to respond, making the whole process feel much easier. Victoria’s perseverance and commitment really stood out, helping push things forward through more challenging moments, which we truly appreciated. Thank you again for all your support!

Iulian · 16 March 2026

★★★★★ 1/5

Trustpilot

Horrible Experience

Horrible Experience, been 2 months since tenancy ended still not received any deposit made. House was given to us in an inexplicable condition. We left it in a much better condition. And they still try to take our entire deposit. Particular problem with an incredibly rude employee, Robbie Bell.

George · 25 August 2026

★★★★★ 5/5

Google

Couldn't be happier with Barkers work during our house purchase! They were always available when we needed them, flexible with our needs, friendly and helpful! Great team and great people! Victoria was absolutely brilliant start to finish! Thanks everyone!

Tom · 16 February 2026

★★★★★ 1/5

Google

I am currently a tenant through this agency and unfortunately my experience has been very disappointing. Several repair issues and despite repeated follow-ups, many of these issues have still not been properly addressed months later. Communication has also been frustrating. Contractors have visited the property and taken details of issues, yet the same information is repeatedly requested again by the agency. Meanwhile, we are still waiting for updates on multiple repairs. We were also informed that some repairs would be delayed because the landlord is currently overseas. While personal circumstances are understandable, tenants still rely on agents to ensure repairs are handled promptly and professionally. Overall, the experience has been one of slow responses, poor coordination, and prolonged delays in resolving basic maintenance issues. I hope the agency improves its processes so future tenants do not face the same difficulties.

Dan · 19 March 2026

★★★★★ 1/5

Google

If you’re going to cancel a viewing, I’d appreciate a little more notice than 20 minutes before the arranged time… this has now happened twice. If a property is reserved and you are aware, inform the people enquiring about that property rather than keeping them in the dark until they’re about to arrive to their viewing appointment. You should have to pay for my time taken out of work, travel and for the inconvenience alone. 1 star is generous, you’re absolutely useless.

Olivia · 16 March 2026

★★★★★ 5/5

Google

Had a really easy experience, thanks to Laura. She dealt with any issues I had quite swiftly, and was very patient with any questions I had. Would definitely recommend them :)

Kamna · 19 March 2026

★★★★★ 1/5

Google

This is one of the worst letting agencies in Leicester. I have faced continuous harassment and trauma from them and their maintenance workers. I lived in the property for three years and they ignored all my requests due to discrimination. On two occasions, their maintenance workers assaulted me for demanding that they do the work. They only care about rent and will respond when the rent is due. Stay away from them as they often act like a cult.

Moses · 16 March 2026

★★★★★ 1/5

Google

I am a Landlord with Barkers. 4 students signed one contract and only 3 are paying. The 4th student despite signing the contract has decided not to join his fellow students. I am therefore 25% down. Barkers are not holding the other students to account and not applying the contract that they all signed. Jack and Yuka are ignoring my emails and have come up with no solutions such as increasing the remaining 3 tenants rent I’ve asked for an inspection of my own property and this has been ignored. I hope this helps future landlords I’ve just had a reply from Jack from Barkers who allowed the above situation to arise that I should be happy with £300 paid by the tenants with deductions less £100 when they owe over a £1000 pounds. The onus is on me to take the remaining tenants to court rather than a solution to be found. Barkers have knowingly allowed this to Happen I would like the owner of Barkers to get in contact with me

Eoin · 16 February 2026

★★★★★ 1/5

Trustpilot

Absolutely avoid them at all costs!

Absolutely avoid them at all costs, I unfortunately have had to rent with these guys for 2 years running. They have poorly kept houses, slow to/ refuse to respond to maintenance problems (eg poor plumbing leading to human waste on our back patio for months). They then have the cheek to slap you with a huge bill at the end for the smallest of things. If you do rent with them please please take picture evidence of the condition of all appliances and rooms when you first move in and out so they can’t take your money!

Poppy · 10 September 2026

★★★★★ 1/5

Google

They actively punished me for fleeing Domestic Violence. Forcing myself to pay £1200 in damages. I’ve offered to pay half but my ex partner has been sent no charges the full bill is mine to pay. Barkers actively asked me ex partner if it was ok to end our tenancy early when they had a police reference for DV at the property. They have been a nightmare to deal with

Ellie · 16 March 2026

★★★★★ 1/5

Google

It's been nearly a year since we had our valuation with Barkers, we decided not to go forward with them. Yet we are still being hounded by Brett. Ignored all the calls, then it got to the point where I had to block the number, now I get voice mails and every few months a desperate note through the door. We sold our house privately for 50k more than what Barkers valued it at so be warned, having your place valued (undervalued in our case) comes with desperation and borderline harassment from Brett (someone who can't take a hint)

Miss · 16 December 2025

★★★★★ 5/5

Trustpilot

Our experience with selling our house…

Our experience with selling our house and buying our new home, through the stoke office was great. Chris Noone was always on hand for help and advise, if he couldn't answer the phone at the time, he always returned our call. His knowledge and the service he provided was second to none and made a stressful time so much easier. We will definitely be calling Chris again when we are ready to sell in the near future. Highly recommended, thank you so much.

Debbie · 30 April 2025

★★★★★ 5/5

Google

I recently sold a property following a bereavement and used Barkers as they were recommended to me. They arranged the Energy Performance Certificate, arranged and attended all the viewings with prospective buyers, chased a buyer who let me down badly, recommended and liaised with the solicitor I used and handled everything very swiftly and efficiently. I was stressed and anxious about the sale but Victoria was very understanding and empathetic and kept me informed of developments via email and phone calls. Bankers supported me very well and I would recommend them.

Liserl · 24 August 2023

★★★★★ 1/5

Trustpilot

Unprofessional and useless. Avoid at all costs

Nicholas Humphries are genuinely one of the worst letting agents I have ever come across. As a student, myself and my house mates felt severely let down by the terrible service we received from Shelly and the rest of the Nottingham branch. It took several months to fix an electrical hazard, failing to ensure the landlord fixes the issue in a timely and sensible manner. This was also known as an issue with the previous tenants and was just brushed over, as it was the landlords choice to not fix it, failing to ensure the property was adequate to live in. This was only eventually fixed once further action was mentioned. This shows a big disregard for the safety of their tenants and lack of maintenance care and standards and overall ignorance of the company. Furthermore the standard and condition of the house we were in, and several of their other houses rented out to friends and peers is unacceptable , with constant mold growing and dodgy repairs and cover ups. If you’re a student in Nottingham avoid Nicholas Humphries at all costs as they are a nightmare and a shambles of a letting agency!

Olly · 31 May 2026

★★★★★ 3/5

Google

Communication throughout tenancy was decent and friendly, however when it came to being proactive in repairing issues that wasn’t great. We reported rising damp within the first couple months of tenancy and it wasn’t sorted to fruition by the end of the 12 months, we had to move on. Contractors were nice and friendly but the comms between them and Barkers mustn’t have been good as on more than one occasion contractors came to look at the same issue with no knowledge of previous visits.

Melissa · 24 August 2022

★★★★★ 1/5

Google

Don't let with this company. Emails where they can't even spell your name and that are barely legible, you have to pay £150 to apply for a property, waiting days for a response. We were denied because my partner is waiting for confirmation of a place to let before he moves here, he will be paying his full share of the rent from afar, they have decided this means we have to pay 5k in advance to live here. 5k? Which is unprotected as they can evict at any time? Disgraceful, unheard of practices and they have ran away with my money. UNPROFESSIONAL, AVOID!NegativeResponsiveness, Professionalism

Belle · 24 August 2021

★★★★★ 5/5

Trustpilot

Nicholas Humphries in Burton is by far…

Nicholas Humphries in Burton is by far the best estate agent I have used to buy or sell a property . Dave and the team are approachable , professional and efficient.

Lola · 28 January 2026

★★★★★ 5/5

Google

We sold our house in Leicester with Barkers. It wasn't the easiest time to sell as the Covid lockdown caused quite a few issues and delays but our experience with Barkers was nothing but positive. Annette and her team are a very professional outfit, they are trustworthy, pro-active, good communicators and offered good value for money. I wouldn't hesitate to use them again and can recommend them for house selling or buying in the Leicester area.PositiveResponsiveness, Quality, Professionalism, Value

Brian · 24 August 2021

★★★★★ 5/5

Trustpilot

Dan Strains commitment to our success…

Dan Strains commitment to our success was evident. He and his team went above and beyond my expectations. Dan made the sale of both properties enjoyable, I appreciated his honest feedback when things weren't going smoothly, his authentic approach built a strong trust and we got to the finishing point with a successful sale.

Pamela · 5 April 2025

★★★★★ 5/5

Google

I have been using Barkers Estate & Letting agents for many years. I purchased through them, have used their services as letting agents & property managers and recently sold via Barkers. I cannot rate their services highly enough and would thoroughly recommend them. The sale of our property was quite stressful being complicated by the purchasers living abroad but Victoria was fantastic at guiding us through the sale, chasing everyone and even arranging superb contractors at short notice to help the sale go through more smoothly. Victoria also worked tirelessly to keep lines of communication running despite the communication difficulties . Over the years we have also dealt with Jo at Barkers and have found her to be extremely helpful and professional. We are very happy in our new home but if we were ever to need the services of an estate agent in this area again we would definitely turn to Barkers and wouldn't engage any other firm. Thank you Victoria and team.

Karen · 25 August 2019

★★★★★ 1/5

Trustpilot

Nicholas Humphrey’s exploit students…

Nicholas Humphrey’s exploit students for extra profit, knowing that students famously have no money. They charge ridiculous prices for houses that are infested with rats, full of leaks, holes, and even curtains covered in blood! If you were to lose your key they will charge you £50 for a new set even though keys can be easily cut for £7/10. But they will purposely make them unable to be duplicated in order to make an extra £40 profit out of people who are already missing meals because they cannot afford to live in their ridiculously overpriced, disgusting houses. If you are a student do not rent with Nicholas Hunprhies

Freya · 10 November 2025

★★★★★ 1/5

Google

I have had nothing but stress . They lie about works that have been done . The building I am in on fosse road south is dangerous and someone is going to get hurt due to the lack of care . The maintenance team for my building do not fix anything . They cover everything with a lick of paint and overuse of silicone.

Mair · 26 May 2025

★★★★★ 1/5

Google

Initially we had a disappointing experience with accounts department, where they were calling us every month even after paying the rent without missing a due date, even after that we got mails asking us to pay the rent unnecessarily. An agent from Barker's visited us one week prior to the end of our tenecy and promised us to return our deposits if we clean the entire property and arrange for gardening, we cleaned the property and did the gardening part, now they're coming up with points like the door was not closed, windows were open, mattress is soiled, kitchen is dirty with items, while we didn't even leave single item in kitchen. There is only one broken drawer in 1st bedroom for which they're claiming the entire deposit.

Akshay · 24 August 2023