William H Brown Leeds reviews

★★★★★ 1/5

Google

a really terrible agency we had to pay 2000 pounds more to get the house due to a mistake by Giorgina who, when we changed our house, did not answer the phone for two weeks. do not use this agency and do not rely on Giorgina. really sad to defraud the weakest people.

Fernando · 17 June 2023

★★★★★ 5/5

Google

I have recently used William H Brown in cross gates. My mortgage advisor Elliot Benson was fantastic throughout. He was always available to help with anything I needed, and made the whole process as stress free and simple as possible. I would definitely recommend their mortgage brokering service.PositiveResponsiveness, Professionalism, Value

Tony · 25 August 2021

★★★★★ 5/5

Google

Professional and friendly. Elliot was brilliant and very helpful from the offset. I will certainly recommend to anyone

Pedram · 17 June 2021

★★★★★ 5/5

Google

The service provided by George, Naomi and Team at William H Brown was excellent throughout the process of selling my property. Communication was fantastic throughout the whole process and I would highly recommend to anyone looking to sell their property. They are quick to respond to questions and put me at ease going through the process which I knew very little about at the start.

Danielle · 17 June 2021

★★★★★ 5/5

Google

I needed some advice on a property I was looking at and the service I received was excellent. Strapping young chap think he was called Steven really went the extra mile and knew exactly what he was talking about!

Daryl · 18 January 2024

★★★★★ 1/5

Google

Absolutely shocking! Cost us the sale of our house in 2017 with there lack of effort resulting the loss of our new house. They were "not on the ball" made us feel like a nuisances, rarley returned calls. Two years later i am only now ready to start the process again after a total disaster and can say one thing for sure its not through William H Brown.

Emma · 18 June 2019

★★★★★ 5/5

Google

Excellent service and really helped me with what I wanted to know and was looking for. I was helped by a happy and helpful guy named Steven, a real credit to the place 👍 …

Jamie · 18 January 2024

★★★★★ 5/5

Google

Charlotte has just helped us complete on our property today & she has been just amazing, gone above & beyond for us with everything! Can’t thank her enough!

Charlie · 26 May 2024

★★★★★ 5/5

Google

I got an excellent service form Meekaeel the agent who assisted.He made my moving so easy .

Ernest · 7 November 2024

★★★★★ 5/5

Google

Elliott Benson was really helpful throughout the whole process. Always kept me updated.

John · 17 June 2020

★★★★★ 1/5

Google

Horrendous. Simply dreadful in all senses. Agent booked several viewers at the same time regardless of the COVID guidance at the time (April). Ended up walking away after waiting outside for more than 15mins with no acknowledgement. Pushy call centre and mortgage brokerage services. Unable to unsubscribe from online service which was repeatedly sending me updates for somebody else’s property valuation. Would not recommend to any one looking to buy or sell their property based on my recent experiences with this company.

Christopher · 17 June 2022

★★★★★ 5/5

Google

I want to share my experience today from a first time buyer's perspective. Elliot Benson has shown an absolute professionalism throughout the whole experience. His patience, tenacity and expertise is second to none in this business. The whole process can be a bit daunting at first when there is a lot of information coming your way, but Elliot did an amazing job explaining the process and breaking it down into clear, easy to follow steps. I've had a lot of questions and luckily, he had a lot of patience and very open about everything. We've been in touch for about a year before we actually applied for a mortgage, absolutely impressed with their customer support and service. My situation wasn't completely straightforward, but I have found his competence and familiarity with the products and lenders to come in very handy. We have exchange contracts in less than 30 days. Some say that is impressive, but I'll let you to decide on that one. Based on my experience, I would recommend his services to anyone who wishes to buy their next home. Let's not forget you're going to benefit from this partnership for life! Wow, absolutely amazing! Thank you for everything❗

Bogdanel · 17 June 2022

★★★★★ 5/5

Google

Recently bought our house from William h brown Crossgates, team was really proactive and helpful, would like to thank alena for helping us throughout the whole process

Jake · 17 February 2024

★★★★★ 5/5

Google

Was looking for a place to live and steven went the extra mile for us in finding us a property within our budget would recommend to anyone asking

Luke · 18 January 2024

★★★★★ 5/5

Google

I bought my house through another agency, but I preferred to have Elliot Benson from William H Brown Estate, as my mortgage advisor. He is extraordinary. He was always available to answer all of our questions and doubts. He gave us a lot of advice, helped us find the mortgage for our house. He found us the solicitor and acted as a intermediary between us and the solicitor and between us and the agency. He acts with professionalism and he is respectful. I am very happy to have worked with him and recommend him to anyone who wants to buy a house and does not know where to start.PositiveResponsiveness, Professionalism

Nzeutem · 25 August 2021

★★★★★ 5/5

Google

It’s been already 6 months since we happily moved in to our new house 🏡 Thanks Elliott for your assistance and support 😉PositiveResponsiveness, Quality, Professionalism

Irena · 17 June 2022

★★★★★ 5/5

Google

Excellent service very happy kept me in the loop

Mark · 25 July 2024

★★★★★ 5/5

Google

Tammy & Elliott were so professional and helpful during the buying process. Gave all the help needed and more, would recommend to anyone looking at buying a house!PositiveProfessionalism

Libby · 17 June 2021

★★★★★ 5/5

Google

Eleanor has been fantastic! Lovely girl and knows her stuff :)

Bethany · 17 June 2023

★★★★★ 5/5

Google

Nothing was too much trouble for the staff at the Crossgates office, they really put me at ease and no question was a "silly question". Would highly recommend them. I had my first offer within 2 days of advertising and received 7 offers all in all. The house is now sold STC and it hasn't been up for sale 2 weeks yet! Thank you to all the staff, you were fantastic. MandyPositiveResponsiveness, Quality, Professionalism

Mandy · 25 August 2021

★★★★★ 5/5

Google

The staff are very helpful and very kind. Steven goes above and beyond to help you

Leah · 18 January 2024

★★★★★ 5/5

Google

Staff were so lovely and helpful throughout the whole process

Ethan · 26 July 2025

★★★★★ 5/5

Google

Big thanks to everyone at crossgates branch for their constant help with my house purchase. Having everyone on hand when I needed them made the process as stress free as it possibly could be. Many thanks team.PositiveResponsiveness, Quality, Professionalism, Value

Devon · 17 June 2021

★★★★★ 5/5

Google

Elliot Benson helped us arrange our mortgage. He was very knowledgeable, explained things well and was very responsive. He also helped explain other parts of the process when we were unsure. We would highly recommend his services.PositiveResponsiveness, Quality, Professionalism, Value

Lauren · 17 June 2021