William H Brown Leeds reviews

★★★★★ 5/5

Google

My Business Partner and myself were re-letting our flat in Leeds. We eventually let it through another Agency before we were contacted by Molly Steele-Childe. We wish we had discovered Molly before hand. She was very friendly, very professional and not once did she express any negativity that we had put the let with another Company. She kept regular contact which was more than the agency we went with did and she was just incredibly professional. She is a fantastic asset to William H Brown and we will put all our lettings and sales business with Molly in the future. Molly keep up the great work, many thanks. Andy & Kevin Nice Lets

Andy · 10 January 2022

★★★★★ 5/5

Google

Super impressed with the service so far. Tom has helped us through each step of the process whilst we buy our first home. Incredibly patient and great at keeping us updated throughout.

R · 25 August 2023

★★★★★ 5/5

Google

Really impressed with the service! Tom helped us to get our first mortgage, and he ran through everything in detail. He kept us updated throughout and it was a really smooth process.

Laura · 25 August 2023

★★★★★ 4/5

Google

Had a good experience with Lauren Rushfirth. Tenancy agreement sorted and the move in was easy.

Eniola · 25 July 2024

★★★★★ 5/5

Google

Amy. Antony and Charlotte were all extremely helpful during our recent sale. They were friendly, approachable and always got in touch when they said they would. They more than met our expectations.PositiveResponsiveness, Professionalism

Peter · 25 August 2021

★★★★★ 5/5

Google

Dealt with Molly in the recent attempt to find a new home in Leeds. She has been very helpful and responsive the whole time. I heartily recommend William H Brown for tenants.PositiveResponsiveness, Professionalism

Sam · 25 August 2021

★★★★★ 1/5

Google

I wish I could give less than one star!! Absolutely vile customer service, refused to do anything that would mean talking to the landlord. And over 6 weeks later I'm still waiting about my deposit. They refused to give me advice on that aswell, so i have had to go through the TDS!. Unbelievabley unprofessional and not one member of staff was poIite sent various emails and lost count of how many times I have called. Was told before I moved in it would be thoroughly cleaned (it wasnt) and was told would have no contact with the landlord as it is supposed to be through them. I had to continuously go through the landlord for any repairs (there were a lot) and when it came handing my keys in I was spoken to that appallingly I had a panic attack in the estate agents.. tried to put complaints in numerous times and just been fobbed off. More importantly now I need my deposit back, I have bills to pay and have been reliant on this for weeks. Again all proof is in emails and hopefully I will hear something soon with auch needed apology!! Don't use this estate agents if you want everything stress free and basic manners!!NegativeResponsiveness, Quality, Professionalism, Value

Jodie · 25 August 2021

★★★★★ 5/5

Google

As a tenant, William H Brown were swift in organising viewings and very helpful and pleasant when seeing the houses/flats. Roxanne was especially good answering any questions we had and helping the process of gaining tenancy go so smoothly.

Philippa · 26 August 2019

★★★★★ 5/5

Google

Had a very professional experience with WHB and Reiss Smith. He found an excellent tenant for my property & have managed the whole process to an excellent standard

Katharine · 29 September 2023

★★★★★ 1/5

Google

Would rate 0 stars if I could. Completely disaster in managing landlord. As a renter, I submitted all documents as earlier as I can. But they always delaying to confirm the date of moving in and sending you the contract only when you arrive to collect the key. It lead you have only 10 minutes to read 100+ pages of contract.

Aaa · 25 August 2023

★★★★★ 5/5

Google

Anthony Taylor from Headingley brunch was very knowledgeable and knows what his talking about in valuating my property. He understood what I am exactly looking for and gave a valuable advice. Thank you Anthony.PositiveResponsiveness, Professionalism

Zuwaina · 25 August 2020

★★★★★ 5/5

Google

Everyone I dealt with was extremely helpful and responsive, in particular Amy. They dealt with and guided me through all the difficulties that arose during my house purchase.PositiveResponsiveness

Hailey · 25 August 2021

★★★★★ 1/5

Google

We had a good experience at first but it soon went sour. We tried selling our property though William H Brown and after a while we had no replies no matter how many times we chased. The estate agent turned up so late to do a viewing that the viewer never made it into our house, she didn't even know where we lived and knew nothing about the place which was very disappointing. Very disappointing service.NegativeProfessionalism

Samantha · 25 August 2021

★★★★★ 5/5

Google

Very persistent and impressive- I don’t normally trust/go with agents with my passed experience but this lettings team managed to get me to agree and completely changed my perception!!! They got a me tenant in less than 20 hours and we’re honestly amazing at everything they do! Thank you kindly

Phil · 11 January 2020

★★★★★ 5/5

Google

The Lettings team at William H Brown in Headingley are outstanding. They are professional, efficient, very well informed and reliable. I could not recommend them enough. Thank you very much to the whole team and those I have been dealing with in particular, namely Molly, Roxanne and Tom.

Niall · 25 August 2020

★★★★★ 5/5

Google

As an Investor it's important to speak to the right people to get good quality knowledge of the area you are in buying in. Out of the many agents I have dealt with William H Brown were leagues ahead of the rest. Tony, the branch manager is a wealth of knowledge and always goes that extra yard to answer any questions and gives good honest, down to earth advice. He is very approachable and easy going, so if you are thinking of buying property in Leeds make WHB your first port of call and save yourself a lot of hassle.

Saleem · 25 August 2020

★★★★★ 5/5

Google

My wife and I are responsible for an apartment in Leeds that we hold in trust, and rent it out through William H Brown Estate Agents. They have managed this for us superbly over the last couple of years - it's taken a lot of the burden off us! Many thanks for a great service!

Ian · 25 August 2023

★★★★★ 5/5

Google

Amy was fantastic, she went above and beyond to ensure our every need was met! We really would have been lost without her, thank you!

Nicole · 25 August 2021

★★★★★ 5/5

Google

My wife and I were in Leeds for 8 days through July 4-10. We wanted to buy a house (place offer & achieve acceptance before leaving) within that period. We used a total of 7 estate agents and viewed 15 houses/flats in 4 days. Although the house we chosen and placed offer in the end was not with William H Brown, but Laura (Headingley Branch) Nunney"s professional act was the best comparing to the rest which I think she deserve some recognition here. No doubt when we return to Leeds to buy the second towards end of the year we sincerely hope that Laura this time will find us something that suits our target.

William · 26 August 2019

★★★★★ 5/5

Google

Both me and my partner have recently just got a property through these agents. I must say the level or service, compassion and efficiency has totally changed our perception of agencies. Roxanne (manager) and Molly have just been fantastic. They deserve full credit and they have been more than just estate agents to us. They’ve helped us move in through a very difficult time and hand on our heart we are truly grateful. We would recommend these agents over anyone. Thanks so much!

Lucy · 26 August 2019

★★★★★ 5/5

Google

I have just found my first property to rent and Lauren couldn’t have been more helpful in the process! Thank you

Mia · 29 September 2023

★★★★★ 5/5

Google

I liaised predominantly with 2 particular members of staff who were both very helpful and easy to get a hold of. Any processes were clearly explained (especially when things are most transparent with property) and happy to take questions and certainly very patient with all my questioning.

Harshil · 12 November 2019

★★★★★ 5/5

Google

Zoopla’s latest estimate for 1 Walkden Road, Chislehurst, BR7 6DX is £674,000. Get the most accurate valuation from an agent (or three).

Benjamin · 25 August 2023

★★★★★ 5/5

Google

Laura and all of the team at WHBrown Headingley did a great job during the sale of our house. Everyone was very friendly, professional and knowledgeable. Communication was great & all my many many questions were answered quickly and with patience. Thank you all!

Hayley · 25 August 2020