Trusted Agent profile · Leeds
★★★★★
277 reviews across 2 platforms
1 Arndale Centre, Headingley, Leeds, LS6 2UE
William H Brown's office in Leeds, at 1 Arndale Centre, is rated 4.3 out of 5 across 277 reviews on two platforms, including 273 Google reviews rated 4.3.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleLauren is always extremely helpful when i need assistance renting out my properties. Definitely recommend!
Many thanks for your fantastic 5* review and recommendation Waqar. Best wishes, Lucy, Customer Relations.
1/5
GoogleIt was an awful experience with this agent. They took from me a year upfront price for letting a house promising to have the contract in a couple of days. Then on the day of promising after I prepare my self moving to the new house they only inform me that the landlord changed his mind. Promising me that the amount will be refunded in 4 working days. Now I am waiting for 2 weeks without any money returned. Even when I call them they said ok we will call you back but nothing of their promising is real unfortunately.
Hello, please contact us via complianceresidential@sequencehome.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleLeah and the team were absolutely amazing during the sale of our property, we could not have had better support and reassurance in this incredibly difficult market. Thank you team Headilgley xx
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJessica was so helpful and took time to talk us through our options, giving advice that gave us confidence in such an important decision. Definitely recommend to family and friends
Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleWent in last week and was greeted and seen by Roxanne who was incredibly helpful and professional! She took time when it was busy to offer me 1:1 help and and was amazing at showing me all of the different options on offer. She explained everything so clearly and I’m looking forward to coming back! The office is all incredibly friendly and helpful! Thanks guys!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GooglePersonal service, all very quick and efficient very professional. Well done, William H Brown
Thank you for your review! We are thrilled to hear that our team provided you with personal and efficient service. We take pride in our professionalism and are happy to hear we met your expectations. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleBig thank you to Reiss who got me a lovely tenant for my property. The service I received was fantastic. Would definitely recommend him and William H Brown, Headingley.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent valuation with Simran at Headingley. Friendly, professional and knowledgeable.
Thank you for sharing your positive experience with Simran at Headingley! We strive to provide excellent valuations with a friendly, professional, and knowledgeable approach. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI had an extremely stressful time trying to sell my flat, with lots of people making mistakes along the way and extended waiting times due to Covid-19 delays, Amy Kirk at the William H Brown Headingley branch was an absolute lifesaver. She went above and beyond her job role to deliver a brilliant service and she was chasing people she didn’t have to for the whole 9 months of the process to ensure everything was moving as quickly as possible. We had the seller of the house we were purchasing threatening to pull out and she was a huge factor towards the purchase and sale going through. After an incredibly stressful journey, Amy was helpful, attentive and genuinely cared about the sale and even the purchase which wasn’t even with William H Brown. Huge thank you to Amy for all her hard work!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI recently sold a house through WHB dealing with Tony and Amy. I would recommend them as a well established agents who were knowledgeable, helpful and professional. They brought a high numbers of potential buyers through the door and the exact profile of buyer they predicted bought! Communication was excellent as there is a computerised system that email/texts when a viewing is arranged and they are quick to respond to emails and take calls. Amy was really great at helping to speed things up towards the end of completion getting messages/responses to/from the buyer.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellence Deserves Recognition I was extremely, extremely lucky to find Tony Taylor (Manager) in the Leeds office when I was forced to sell my property by a very awkward lender due to an imminent end of term date and their refusal to extend. I had originally intended to list my property in January 21 but Tony completely changed my thinking and we moved it forward to September 20 which proved to be the best advice I ever received and I am SO glad that I listened to the expert and his advice. No sooner had he listed my property he sold it successfully at the asking price and the sale proceeded effortlessly with my using their in-house solicitors who were absolutely fantastic. Their communication was superb. The level of professionalism from Tony and the entire team was incredible and I cannot recommend Tony highly enough. Tony thank you SO much for everything - it was an absolute pleasure to have dealt with you and I will always be grateful for your help in what was a very tense difficult situation.PositiveQuality
5/5
GoogleMy fiance and I are first time buyers and we received excellent service from both Josh and Charlie. Josh was incredibly helpful and had a lovely friendly manner, even took his time to show us a better property. Charlie who helped us with mortgage was also very kind and helpful. She explained everything very well and we are very impressed by their service. I would recommend to anyone buying or selling. *Update * Thanks to Charlie, Josh and Amy we now live in our perfect home that barely needs any work done. They even sent us a cute hamper when we moved in! Excellent customer service.PositiveQuality, Professionalism
5/5
GoogleLeah Sutcliffe and the Team at Headingley Branch did an amazing job in supporting us through our house sale and I relied on Leah’s expert advice from start to end. The sale was expertly handled and when our first purchase unexpectedly fell through due to the buyer’s ill health the Team responded brilliantly and got us another sale immediately. I wouldn’t hesitate in highly recommending.
5/5
YellExcellence Deserves Recognition
I was extremely, extremely lucky to find Tony Taylor (Manager) in the Leeds office when I was forced to sell my property by a very awkward lender due to an imminent end of term date and their refusal to extend. I had originally intended to list my property in January 21 but Tony completely changed my thinking and we moved it forward to September 20 which proved to be the best advice I ever received and I am SO glad that I listened to the expert and his advice. No sooner had he listed my property he sold it successfully at the asking price and the sale proceeded effortlessly with my using their in-house solicitors who were absolutely fantastic. Their communication was superb. The level of professionalism from Tony and the entire team was incredible and I cannot recommend Tony highly enough. Tony thank you SO much for everything - it was an absolute pleasure to have dealt with you and I will always be grateful for your help in what was a very tense difficult situation.
5/5
GoogleRecently moved to a new house on Leeds with the assistance of Antoniya who has been fantastic throughout the whole process! She is friendly, quick at responding and very helpful. She overall made the experience less stressful, as she did everything she could to help us get going. I think overall she has been a very good example of what an agent should be like!
Thank you for your glowing 5* review Gjyslyme Braka. Kind regards, Lucy, Customer Relations.
5/5
GoogleCan't thank them enough for their hard work and really working all hours to make our new house happen we was assisted by Lauren who was just amazing and honestly when speaking to other members of staff they was always so polite and friendly but Lauren did everything to help us and was so patient with my nagging again can't praise the team enough especially Lauren + molly
5/5
GoogleJessica was very helpful in my enquiries. As a first time buyer, she made me understand the process better and put my mind at ease.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service from Amy and the team no task was to big always happy to answer the phone or emails making sure that we understood what was happening and how breaking it all down so we were clear on every detail if Amy wasn’t available to answer the phone the lovely staff always helped when and where they could not only did they help us buy a home in just under 5 months Amy was compassionate with personal circumstances that both me and my partner had going on and always had time for a little chat to make sure we were okay as well as updating us on our home thank you so much for everything 😁 we could not be any more grateful for the help and support in buying our first home everyone at this branch is a true credit to the company.
5/5
GoogleAs a reasonably experienced property developer I was reluctant to use an estate agent to sell a property I owned in Meanwood Leeds, but because I lived outside the area I needed someone on the ground to do the viewing's etc From my first meeting with Anthony to the final completion of the sale, I can only award 5 stars for the way the sale was completed, with a special mention to Amy, who kept me informed at all stages and went out of her way to deal with queries as they came in. Yes using any estate agent is not cheap, but I would recommend W. H. Brown, they run a very personnel but professional ship, and as they say you get what you pay for. I can honestly recommend them as a 5 star operation
5/5
GoogleWe used the Headingley branch to sell our house. Laura and Amy worked very hard to help us ensure we sold the house in a quick time. I would recommend using Laura and the team if you need to sell your house as they did a good job.
Hi Daniel, thank for recommending Laura and Amy from the Headingley branch and for leaving us a 5-star review. If you need anything else please get in touch.
5/5
GoogleAbsolutely wud use these guys again, Romesha Sinclair, Kora and Leah are top class, kept us informed regularly, regarding our house sale - HIGHLY RECOMMENDED!!👍👍👍👍 …
Thank you so much for your glowing review, Romesha! We are thrilled to hear that our team, especially Kora and Leah, provided top-notch service and made your house sale a smooth process. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI am a landlord and I have recently switched to William H Brown after having issues with multiple other estate agents. I have to say that everything has been managed flawlessly and the team have been so helpful. They found me a tenant extremely promptly and have always been easy to contact with any queries or issues. Thank you!
Hi Lizzie, thank you for sharing your positive experience with us. We are delighted to hear that you found our services at William H Brown Estate Agents in Headingley Leeds to be flawless and our team to be helpful. We appreciate your kind words and look forward to continuing to assist you. Best wishes, Lucy, Customer Relations.
5/5
GoogleRoxanne Watts was a great help with the more complicated aspects of setting up the tenancy. Very supportive.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleSold my house through William H Brown, Jack was thoroughly professional and helped every step of the way
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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