Trusted Agent profile · Leeds

Parklane Leeds reviews

4.2

★★★★★ Great

304 reviews across 3 platforms

25-27 Otley Road, Headingley, Leeds, LS6 3AA

Parklane's office in Leeds, at 25-27 Otley Road, is rated 4.2 out of 5 across 304 reviews on three platforms, including 301 Google reviews rated 4.2.

Google logo

4.2 / 5

301

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

1/5

Google

Rented one of the properties but they are refusing to give me my deposit back and its yet been a month since leaving this property yet no response has been given to when I'll get it back as there was nothing wrong with the property when I left it yet still nothing.

Lauren · 3 August 2024

Agent replied · 24 August 2024

Hi Lauren, we’re very sorry you had to wait. The property consultant who manages your property was waiting for some of your housemates to confirm their bank details. These have now all been received and your deposit has been refunded. We wish you all the best for the future.

1/5

Google

Standard estate agents who are out to rip you from every penny you have whether deserved or not in my opinion. Hired completely useless people to fix anything that ever went wrong, some of the things that used to happen were ridiculous. One guy apparently part flooded another appartment when he emptied my boiler, didn't tell me to leave it empty and so when I refilled it (as I'd been told to do when I see it empty) it flooded them. Deducted 80+ pounds deposit initially when I left despite that I left the flat much cleaner than when I moved in... it was pretty filthy when I got there. Proved that they complained the microwave needed cleaning, however I never used their microwave once as the photos proved, they then deducted 20 pounds for this on charges but still amounted to a ridiculous amount when I should have got full money back in my opinion. Had no idea where the electricity meters were located when I moved in, spent two weeks without having a clue where they were, found out from a neighbour eventually. Found out upon moving out that my electricity meter was still eating up a lot of electricity even when all mains were off in the flat. Would have turned it off at the main switch but the electricity to my flat had to be on otherwise the hot water to several flats went off. I thought this was a minimal charge to just keep a gas boiler going, apparently not I found out at the end (or something else not in my flat was eating electricity). So I'm pretty sure I'd been paying at least something for other people for two years (though granted I can't prove this now and only found out right at the end). Suffice is it to say Parklane didn't want to know. Be very surprised if this ever got sorted or even remotely looked into. My advice would be to stay away.... though frankly this seems to be the normal when it comes to estate agents now.... so maybe just don't bother cleaning when you leave as they'll rip you off anyway.

Steve · 19 June 2016

5/5

Google

Everyone was super kind and helpful. They made sure I found the right place and told me about everything I needed to know up front. David was especially helpful during the viewings.

Sam · 24 August 2024

5/5

Google

Jack was really helpful in finding a place for me and my friend to live. Really friendly and Highly recommend.

Bethany · 18 June 2023

Agent replied · 17 June 2024

Thanks for the great review Bethany!

5/5

Google

I wanted to take a moment to commend our agent, Taleb, for the incredible job he did during our flat viewing. He was not only polite and kind, but he also made the entire process comfortable, especially for someone like me who tends to be more introverted. Taleb had an amazing ability to understand my needs even before I could fully express them, and he went above and beyond by promising necessary changes beforehand. His professionalism and empathy truly made a difference. Thank you, Taleb!

Samira · 17 August 2024

5/5

Google

Great advice and help from Karim, very honest and passionate guy. Unfortunately we didnt go through with their property, but cant say enough about Parklane properties and Karim's help!

Joe · 16 March 2026

5/5

Google

Hello, I want to appreciate Taleb from Parklane Properties. He has been so helpful. Even when I missed my appointment he still reached out to me. How helpful and thoughtful. Thank you Taleb.

Anuoluwapo · 25 July 2024

5/5

Google

Parklane have been very helpful. Adele has been quick to respond and act on any issue we've had at the property. Every issue being resolved within a day or two. The house is amazing. Rooms are spacious, kitchens gorgeous. Definitely worth the money. The only complaint I have is on the upkeep of the garden. It has the potential to be something great if looked into.PositiveResponsiveness, Professionalism, Value

Anotida · 18 June 2021

5/5

Google

We had a couple viewings with Tomas today and he was extremely helpful! He answered all of our questions and gave us valuable advice. We felt very informed and comfortable during our viewings, would definitely recommend!

Riya · 14 December 2025

1/5

Google

i honestly can’t comment on their properties but i’m so sick of seeing their vans parked in blue badge bays with no badge in. either the driver has forgotten, which they really ought to not, or they don’t care about disabled people. do better

Miles · 25 September 2025

5/5

Google

Had a viewing with Tomas - he was friendly and informative, got through the properties I wanted to see at my pace, no messing about or overselling, contract was being processed within a couple of hours of the viewing. Can’t complain at all.

Aidan · 2 October 2025

5/5

Google

"Stanmore View is an excellent property. I had a great experience with Taleb; he was professional and attentive throughout the process. I'm looking forward to moving in!”

Kothuru · 19 August 2024

4/5

Google

I would highly recommend Parklane Properties to anyone looking for accommodation! I had Tomas as my contact person. I had a great experience as he was very responsive from the beginning and stayed professional when dealing with issues related to my accommodation contract signing.

Azwan · 11 September 2025

5/5

Google

Taleb was a great help showing me around multiple properties and sharing his knowledge of the local area. Would definitely recommend him!

Oliver · 16 October 2024

4/5

Google

Taleb from Parklane Properties was very helpful in my search for a student property. He came with suggestions based on my preferences which were very helpful.

Bram · 25 July 2024

5/5

Google

Taleb was extremely helpful and answered all of my questions during a remote viewing which was very kind of him to accommodate!

Christina · 23 September 2024

5/5

Google

Taleb was very helpful and accommodating in helping us find out student housing would recommend 👌👌 …

Daniel · 4 December 2024

4/5

Google

Taleb was lovely and went above and beyond with his advice and to ensure i would be comfortable in their flats

Mohima · 2 October 2024

5/5

Google

We had some emergent issues with our house. Karim helped us to get it fixed although it was beyond his job. He is really nice and reliable! Thank you so much!

Reika · 14 December 2025

5/5

Google

Had an excellent experience, Laura V really really helped and supported me through my tenancy. From start to finish any issue I had I could always count on her to fix it ASAP for me. Really friendly company. Definitely recommend :).

Kellsey · 9 September 2025

5/5

Google

Taleb was very professional and was able to answer any questions I had about the property I was viewing

Kieran · 23 September 2024

5/5

Google

Super easy signing process and Jack was very helpful

David · 18 June 2023

Agent replied · 17 June 2024

Hi David, really pleased to hear you're joining the Parklane family!

5/5

Google

Taleb has been really helpful, he payed attention to my needs and was very accommodating. Highly recommend !

Zainab · 2 October 2024

5/5

Google

My experience with the viewing I arranged recently was pretty good. Taleb who shown us the property was very cooperative , as we had only booked 1 viewing but he understood our requirements and shown us 2 propertys.

Poojan · 25 July 2024

Agent replied · 24 August 2024

Thanks Poojan, we're pleased to here Taleb was able to show you a few properties to make the most of your time with us!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Parklane's Google reviews
The Trusted Agent

Is this your office? Claim your page.