Trusted Agent profile

Parklane reviews

4.2

★★★★★ Great

303 reviews across 3 platforms

25-27 Otley Road, Headingley, Leeds LS6 3AA

Parklane's Leeds office at 25-27 Otley Road is rated 4.2 out of 5 across 303 reviews on three platforms, including 301 Google reviews rated 4.2. Checked 9 October 2026.

Google logo

4.2 / 5

301

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of working with Taleb from Parklane Properties, and I couldn’t be happier with the experience. Taleb went above and beyond to ensure we found the perfect property. He even took the time to personally drive us all the way to the property, where he showed us one of the best options available. Before working with Taleb, we were really struggling to find accommodations that ticked all our boxes, but his dedication and expertise made all the difference. Taleb’s commitment to his clients is truly remarkable. He listened to our needs and preferences, and worked tirelessly to find a property that met all our criteria. His knowledge of the market and keen eye for detail ensured that we were able to find a home that we are absolutely thrilled with. I am so grateful for Taleb's help and would highly recommend him to anyone in need of a fantastic property agent. Thank you, Taleb, for all your support and for making this process so smooth and enjoyable. Your professionalism and kindness have made a lasting impression, and we couldn’t be more appreciative.

Irene · 25 July 2024

Agent replied · 24 August 2024

Hi Irene, thank you for this glowing review!

5/5

Google

Taleb from Parklane Properties helped me find a flat in Leeds, and the experience was fantastic. From the outset, Taleb was incredibly helpful, attentive, and professional. Taleb took the time to understand my specific needs and preferences, ensuring that the properties he showed me were exactly what I was looking for. He was always quick to respond, providing detailed information and thoroughly answering all my questions. What impressed me most about Taleb was his genuine willingness to help. He went above and beyond to fit viewings into my schedule and was patient as I considered my options. His friendly and approachable demeanor made me feel comfortable and confident that I was in good hands. Thanks to Taleb's hard work and dedication. I highly recommend Taleb from Parklane Properties to anyone looking for a flat in Leeds. Taleb's exceptional service and commitment to his clients truly make him stand out. Thank you, Taleb, for making my flat-hunting experience a positive and successful one!

Jhumur · 25 July 2024

Agent replied · 24 August 2024

Hi Jhumur, thank you so much for your kind words. We're so pleased Taleb was able to help you in your house hunt and we can't wait to welcome you!

5/5

Google

I recently worked with Olly from Parklane Properties, and I couldn’t be happier with the experience. Although I missed out on the property I was interested in, Olly did his absolute best to provide me with the best property options available. He was professional, knowledgeable, kind, and attentive. Olly truly took the time to understand what I was looking for and made the process of finding a new home as stress-free as possible. I’m so grateful for his help and would highly recommend Olly to anyone in need of a fantastic property agent. Thank you, Olly, for all your support!

Sanskar · 25 July 2024

Agent replied · 24 August 2024

Thank you for your kind words Sanskar, we hope to welcome you to the Parklane family in the future!

5/5

Google

I had a positive experience with Shoaib. Even though the original flat that I was interested in was taken, Shoaib was empathetic and made the effort of finding me another flat that was arguably better than the original one. Hats off to Shoaib!

William · 19 March 2026

5/5

Google

Definitely one of the more reliable letting agents in Leeds, all the houses look almost exactly the same in person as they do on the website. I was helped by Tomas primarily and Emily and both were always kind, courteous and rigorous with any and all inquiries I had. A very good first port of call for student lettings in Leeds.

George · 7 October 2025

5/5

Google

I would 100% recommend Parklane properties. Recently, I had two viewings in one day with Jack, which made it so much easier for me to just view both of them on the same day. Went from one property to the other in the company car so I didn’t have to walk long distances, which i really appreciate. Jack’s services are outstanding, he’s a very polite person and brightened up the day with his fun, yet professional, personality . He did not fail to mention all the aspects of the properties which I needed to know. Especially as an international student who never lived alone, he explained to me how to carry out all the manual tasks in the apartments. The two lovely apartments had great locations, but it didn’t stop there, Jack made sure to message me right afterwards and reassured me that if I was not interested in these, he would recommend me more places to check out and found me several great properties as well. In my opinion, a 10/10 service from them and i’d definitely recommend it to anyone looking for an accommodation in Leeds :)

Jana · 18 June 2023

Agent replied · 17 June 2024

Hi Jana, what a lovely review to read! We're so happy to hear you enjoyed your day with Jack! Thank you :)

5/5

Google

Jack did an amazing job at finding me and my group of friends a variety of student houses all of which were really lovely. He went out of his way to make sure that all our difficult criteria were met. He was incredibly helpful and his warm professional personality put me and my friends at ease, He was great at communicating and extremely knowledgeable about each property. He was always early to viewings and went out of his way to help us including giving us lifts to each property as none of us had a car which we were really grateful for .I would definitely recommend Jack and park lane agencies.

Anna · 18 June 2023

Agent replied · 17 June 2024

Thank you for your positive review and recommendation! :)

4/5

Google

Had a pleasant experience so far with Parklane, my friend and I have just signed for a property and will be moving in in July, so I cannot comment on the living experience with the company as of yet. However, Jack was very helpful in finding lovely properties for us and answering most questions we had. He was very organised with timings and getting back to us with all the documentation. Overall, a warm and friendly welcome. Thanks Jack!

Ellie · 18 June 2023

Agent replied · 17 June 2024

Thanks for a lovely review Ellie! We're looking forward to welcoming you to your new home in July. - The Parklane team

5/5

Google

Tomas was really thorough with all the viewings we had with him. he listened to our needs and suggested further flats, he also let us go for a second viewing which really helped in solidifying our choice for next year

Georgia · 16 March 2026

5/5

Google

I went on a viewing for a second year student house today and was really happy with the service Olly provided. I am normally apprehensive at viewings, however, Olly was kind and clearly knowledgable and answered all my questions. Whilst we’re unsure on whether we’ll take the property, we are sure we will be using Parklane again in the future.

Sam · 25 July 2024

Agent replied · 24 August 2024

Hi Sam, thank you for the kind review! You're welcome at Parklane anytime!

5/5

Google

Had a viewing with Taleb today. Taleb was fantastic during the flat viewing today. He was professional, friendly, and very knowledgeable about the property. The flat matched the listing perfectly, and Taleb answered all my questions thoroughly. His honesty and transparency made me feel confident in my decision. Highly recommend Taleb for anyone looking for a new home.

Yifan · 25 July 2024

Agent replied · 24 August 2024

We're so pleased you've found your dream flat with the help of Taleb!

5/5

Google

Excellent service with helping me look for potential rentals. Shoaib was more than helpful and very knowledgable about every property we attended. Very down to earth and amazing service once again. Would definitely recommend

Perry · 10 April 2026

5/5

Google

Karim went above and beyond in helping us during out of hours regarding problems with our uni house late at night. He answered our call and immediately stepped into action to help sort everything out and ensured we were satisfied. What a great guy! Thank you so much.

Kirsten · 14 December 2025

5/5

Google

I had the pleasure of working with Taleb from Parklane Properties and I can't recommend him enough. Taleb displayed excellent professionalism, knowledge, and attention from our first meeting, making my house hunting journey pleasurable and stress-free. Taleb took the time to understand my needs and interests, leading me through the full process in a personalised manner. His thorough knowledge of the local market was clear, and he provided useful insights that assisted me in making educated conclusions. Taleb was always helpful, immediately answering my queries and keeping me informed at all stages. Overall, working with Taleb and Parklane Properties was an excellent experience. I am appreciative for his assistance and competencies, and I strongly suggest him to anyone wanting to get on the property ladder. Thank you, Taleb, for your excellent service!

Funny · 2 October 2024

5/5

Google

Taleb has been incredibly helpful throughout our house search. From the moment we started viewing properties, he was fully aware of our current housing situation. His reassurance about the new house and his attention to our needs (a group of 4 girls) made the entire process so much easier. Taleb answered all of our questions and made sure we were confident in our decision. His customer service goes above and beyond, and he is truly an asset to your team! Highly recommend him!

Emilija · 23 September 2024

5/5

Google

We had a great experience with Parklane! Jack was so helpful, listened to all of our requests and was so quick with replies. We can be quite a difficult group with all our different requests and requirements but he was amazing throughout and helped us find our perfect property! We’re a professional and student mix group and managed to find something to suit us all. Overall so happy! Thank you!

Hannah · 18 June 2023

Agent replied · 17 June 2024

Hi Hannah, so happy Jack managed to find your perfect property that suites all your needs! :)

5/5

Google

Shoaib was very helpful with any queries I had about the property and responded straight back to me about any questions I had after the viewing

George · 2 April 2026

5/5

Google

Tomas is very helpful and willing to answer lots of details patiently. We will not move in to the flat smoothly and quickly without his professional consultations. We hope Parklane can be a reliable landlord which lives up to our expectations of visiting Leeds for one year as foreigners.

Jing · 9 September 2025

5/5

Trustpilot

I’m extremely satisfied with the service I received from Tomas at Parklane Properties

This was my first time searching for and viewing rental properties on my own, so I was a little nervous about the process. Within minutes of making an enquiry about a flat I liked, Tomas replied and arranged a viewing for me within a few days. He was very friendly and made me feel comfortable throughout the viewing. He also showed me other similar properties, gave me time to make a decision, and sent everything over quickly once I was ready to proceed with the contract.

Luke · 7 February 2026

5/5

Google

I had a viewing with Parklane Properties. From the very beginning, I was impressed by their professionalism and efficiency. Taleb was particularly helpful, guiding me through the entire process and ensuring I was well-informed every step of the way. They were always prompt to respond to my queries and went above and beyond to find me properties that matched my needs and preferences. I would highly recommend Parklane Properties to anyone searching for a new home.

Donna · 23 September 2024

5/5

Google

Letting agent David did a fantastic job showing me the different available housing options. Thanks David! Looking forward to moving into the property in the near future. Hoping that the living experience will be as good as the viewing and contract signing experience :).

Nitin · 25 July 2024

Agent replied · 24 August 2024

Thanks for the review Nitin, we can't wait to have you join the Parklane family!

5/5

Google

Our letting agent Olly was super helpful when I attended a recent student house viewing with my daughter. He was knowledgeable and able to answer any questions we had about the property. Service with a smile, wouldn't hesitate to use Parklane Properties again.

Amanda · 25 July 2024

Agent replied · 24 August 2024

Thanks for the review Amanda, we're pleased to hear of your positive experience with us!

4/5

Google

The service provided from Taleb was satisfactory and helped us decide and push forward with our decision on signing a property. We got helpful answers to our questions or concerns, and feel like we’re in a good position for the next year.

Ben · 25 July 2024

Agent replied · 24 August 2024

This is great to hear Ben, we're happy Taleb provided you with great service!

5/5

Google

Thanks to Parklane Properties for assisting me in my housing search for second year and thank you to especially Karim, upmost professional who helped a lot during the process, thanks again.

Klutch · 14 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Parklane's Google reviews

Questions about Parklane

How many reviews does Parklane have?

Parklane's Leeds office has 303 reviews across three platforms: 301 on Google, 1 on Yell, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Parklane's rating?

Parklane is rated 4.2 out of 5 across all 303 reviews, and 4.2 out of 5 on Google from 301 reviews, checked 9 October 2026.

Where is Parklane's Leeds office?

Parklane, 25-27 Otley Road, Headingley, Leeds LS6 3AA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.