Northwood Leeds reviews

★★★★★ 5/5

Google

Very quick responses during our tenancy, very accommodating during Covid in terms of safety. They don't micromanage the tenants, so long as tenants give timely notice of issues and take ownership of reporting maintenance issues. Could be more proactive with addressing some deficiencies in the property at handover, but I realise a lot of that is up to how much the property owner wants to invest into the house with tenants already in. Very transparent through the process of ending our tenancy and did all they could on their part to bring in new tenants asap when we ended our tenancy early. Very reasonable representation of us with the property owner when it came to deposit as well. Would use again.

Dinalie · 1 January 2023

★★★★★ 5/5

Google

I cannot rate the service we have received from Richard enough on the selling of our property. The service has been exceptional throughout but especially when our first buyer pulled out, two months in, with no reason. An open day for viewings was scheduled straight away and our property was back on the market within a couple of hours. We ended up with 18 viewings and were SSTC again, with an even higher offer than before, less than 2 weeks after we went back on the market. Highly recommend.

Gemma · 1 January 2023

★★★★★ 5/5

Google

Northwood let out my property over many years. In that time they helped me with repairs and renewals needed on my home, allowed me to make changes to our agreements and always found excellent tenants for my house. Whilst I won't give more details on the above here (they are personal), I'd happily give anyone reading this some more detail. They (ie the Chapel Allerton branch under their manager) have been exceptional. Having used another letting agent before them, Northwood stood out as being everything the previous agent wasn't.

David · 1 January 2023

★★★★★ 5/5

allAgents

I highly recommend Northwood

Northwood in Chapel Allerton have been great estate agents, having helped me with the sale of my apartment. They are extremely professional, took great photos and found plenty of prospective buyers to view the property. I felt I could totally trust them to come into my home to show around viewers and lock up again. Since they found us a buyer they've supported us through the entire process, providing advice and support as needed. I highly recommend them. Thanks so much!

Elaine · 29 November 2024

★★★★★ 5/5

Google

Karen was very helpful and attentive throughout the process. Would deal with them again.

Shaun · 5 April 2024

★★★★★ 5/5

Google

Karen at Northwood was helpful and supportive throughout the sale of my mother's house. It was a difficult time for my sister and I, and I cannot recommend her highly enough.

Carolyn · 19 June 2025

★★★★★ 5/5

Google

Many thanks to Daniel Russell for the amazing support and help for the smooth process.

Charles · 8 February 2024

★★★★★ 5/5

Google

Really happy with how the sale has been handled. We had an offer fairly quickly and although it's taken a few months to get to completion, Karen our sales coordinator has been very patient and kept me informed throughout the process. Northwood have been very good in stepping in to attend surveys etc on my behalf as I'm not local. Would highly recommend.

Sharon · 5 February 2024

★★★★★ 4/5

Google

We recently sold our house and received an average service from Northwood Leeds. Nothing was done badly, but as our house was sold before it even went to market and they didn't really have much to do, it wasn't done to the best of their ability. It's difficult to get hold of your named contact as they don't have direct numbers, email addresses or mobiles and when they take a message it can take hours for them to call back. Our chain was a nightmare from start to finish and they did nothing additional to help with that, other than take messages, whereas the other agents in the chain were much more forthcoming. We were told on the day of exchange of contracts that our buyer was considering pulling out by email, which was really frustrating as something that important should have been discussed verbally over the phone. Other than that they did what was expected, and were polite and professional. They did find us a very good first time buyer and we were pleased in the end that we completed on our sale and moved.

Jenny · 2 January 2019

★★★★★ 5/5

Google

Northwood Leeds is a very professional estate agency. We bought our house through them, then rent it for 4 years when we had to move, and eventually sold it. The agency is managed by Andy Leo, a very kind, patient, reliable, precise and honest agent. He was always on top of our case, even when we dealt with member of his team for day to day matters. When needed, he promptly provided his valuable advice and experience. They managed to make the stressful business of buying, renting and selling much easier for us. We highly recommend this estate agency.

Stefano · 2 January 2019

★★★★★ 5/5

Google

I couldn't be happier with the letting agent's service. Daniel went above and beyond to find me the perfect rental property and guided me through every step with great expertise. Their friendly demeanor and willingness to address all my queries truly set them apart. Thank you.

Hassan · 1 January 2024

★★★★★ 5/5

Google

I am currently having to move and have dealt with a fair few letting agencies and the people at Northwood have stood out as the nicest to deal with by far and above have treated me with kindness and professionalism, which at this time has been massively appreciated and I thank them all Highly recommend this agency

Tracey · 5 April 2024

★★★★★ 5/5

Google

Excellent service from Jade on the change over of tenants at my property. She was very proactive and responded quickly to any questions. Thank you so much.

Amera · 20 June 2025

★★★★★ 5/5

Google

I just bought a property through Northwood, Andy and the team were really helpful and upfront with everything and kept me informed throughout the process, also accommodating any requests I made to view the property while the sale was pending. Cheers guys!

Neal · 9 February 2020

★★★★★ 5/5

Google

It was lovely having Northwood as a part of buying my house - very friendly and always got back to me quickly. Especially Tyler - thank you for all your help!PositiveResponsiveness, Quality, Professionalism

Rosie · 8 February 2022

★★★★★ 5/5

allAgents

"Fantastic service from..."

Fantastic service from Northwood Leeds - would definitely recommend them!

Katy · 17 June 2025

★★★★★ 5/5

Google

Northwood have been a great help in my property search. Adam in particular was great from start to finish, nothing ever felt like too much trouble. He was responsive in communications, friendly and always on hand to help - thank you!!

Jess · 1 December 2024

★★★★★ 5/5

Google

I rented my property in Alwoodley with Northwood and then sold after 4 years of renting. The team in Chapel Allerton were fantastic from day one and I was able to sell for a better price than I thought! Adam, Andy and the team are really friendly, approachable and always there to help no matter what. I would highly recommend them to anyone looking to rent or sell as I couldn't of asked for more!

Charlotte · 2 January 2019

★★★★★ 5/5

Google

I rented a property through Northwood for 4 years and had nothing but a great experience. From the very start of the tenancy I had a bottle of wine and a lovely card waiting for me when I moved in to the property which was a lovely gesture. Whenever I had an issue with the property the online reporting app was so easy to use and I always got a very fast response. They were also really helpful with practical tips to help prevent condensation and drain blockages. They never once made me feel as though I was a nuisance if I did need to report a problem. I wouldn’t hesitate to recommend them to anyone who either is looking for a property to rent or needs a letting agent to manage their property for them.PositiveResponsiveness

Christina · 1 January 2022

★★★★★ 5/5

Google

I just want to say a big thank you to Andy Leo. Who were very supportive and helpful 👍 Thank you …

Gabriel · 8 February 2023

★★★★★ 5/5

Google

Excellent from start to finish. Professional, courteous, friendly and extremely helpful throughout. I will definitely recommend them to others. Thanks Northwood for everything and making my home move stress free.

Karen · 28 March 2025

★★★★★ 5/5

Google

We are currently in the process of purchasing with Northwood and would highly recommend them. They’ve kept us informed through what has turned out to be a complicated purchase so far and we thank Karen J specifically for reaching out to us continually to reassure us and offer her support and advice.

Gemma · 7 January 2023

★★★★★ 5/5

Google

The agency was easy and comfortable to deal with from the very beginning until now. It should be noted that none of our appeals remained unanswered. In addition, the agency always responds quickly. Of particular note is Jade, who always finds ways to satisfy all sides and is very attentive to our requests. Highly recommend.

Oleksandr · 1 January 2024

★★★★★ 5/5

Google

Jade was a fantastic help!

Jake · 8 February 2024