Trusted Agent profile · Leeds
Verified
★★★★★
450 reviews across 2 platforms
64 Harrogate Road, Chapel Allerton, Leeds, LS7 4LA
Part of Northwood, see every office.
Northwood's office in Leeds, at 64 Harrogate Road, is rated 4.9 out of 5 across 450 reviews on two platforms, including 405 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.
Whether Selling or Letting your property, when using Northwood Leeds, you do so with the confidence that you are using the best agent in Leeds, as demonstrated by our success in numerous independent awards over recent years. As Leeds’s leading estate & letting agent, we are a professional team of local, friendly experts who are passionate about property and really put our knowledge to work. Our office offers the full range of sales, lettings and property management. Our team is genuinely committed to guiding you through the process of letting or selling in Leeds in a way that is as successful and stress-free as possible. This is backed up by our 4.9 out of 5 star reviews across several hundred customer reviews posted online, along with various prestigious industry awards. Most notably winning multiple Gold awards in the British Property Awards, including Best Agent in all of “South & West Yorkshire for 2022-2023” and Best Agent in our area for the last four years in a row. We have also won Best Sales & Best Lettings Agent every year since records began in 2015, as voted for solely by customers via AllAgents.co.uk which acts as the TripAdvisor of our industry!
The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleNorthwood Leeds offers outstanding service, with a courteous and professional team committed to ensuring a seamless experience for us as tenants. Highly recommended!
Thank you for your kind words Sina. Our team is delighted to hear that you've had a positive experience with us. We strive to maintain high standards of service and are thrilled to have met your expectations. Your recommendation is greatly appreciated.
5/5
GoogleHave used Northwood to find my next rental property and it has been a very good experience. Thank you to Jade who has been dealing with us through the process and making it so easy!
Thanks Ryan. Glad we helped you with finding your new place. Hope you're enjoying it! Jade
5/5
GoogleJade has been excellent - our move was simple and stress free, we would recommend Northwood!
Thank you so much for your kind words and 5-star review! We're thrilled to hear that Jade provided you with such a smooth and stress-free moving experience. Your recommendation means the world to us.
5/5
GoogleI have recently moved into one of Northwoods rental properties. I am a first time renter and thanks to Lottie, found the process so easy as she was always there to answer any questions I had, and was so friendly and helpful. I would definitely recommend and will definitely be using them again. Thankyou! 😊 …
Thanks for the feedback Eloise. Hope you are settling in to your new home. If you need anything more from me then just let me know.
5/5
GoogleI have always had a great experience with Northwood whilst staying in Leeds, the property manager, Daniel Russell, was always quick to response to me and was always very friendly and communicative! Thank you!
Cheers Alistair. It was great working with you and I wish you the best of luck in your new home. Daniel
5/5
GoogleWe have worked with Northwood in Chapel Allerton for approaching fifteen years. They have always been very straight forward to deal with, quick to respond, good communicators and a good team where although they each have their own areas of responsibility. The impression is that collectively the whole team are aware of the wider picture and objectives. We have been confident to recommend them to both friends and neighbours and to professional landlords that have been previously our clients. Dave Perkin, Allodium Consultants Ltd
Thanks Dave. Its a pleasure working with you!
5/5
GoogleWe were tenants of a property managed by Northwood. They were always fast to respond to anything we reported. Adam was really helpful and understanding when we came to our checkout. Thank you.
Thanks Louise, really pleased to have helped. All the best for the future! Adam
5/5
GoogleI had a nightmare 6 months trying to find a property to rent. Some of the other well known agents were horrific to deal with no feedback and having to chase up the status of applications etc. Genuinely left me feeling like i didnt deserve to rent the property. Northwood have been fantastic, no-nonsense approach and dealt with everything swiftly in a friendly and professional manor. I wouldnt hesitate to rent from or advertise a property with in future. Kent
Cheers James. It was our pleasure to work with you and I'm just pleased we could help. I hope you enjoy your new home and we are here should you need anything else! Daniel
1/5
GoogleWe rented a property with Northwood during 2021-2022. We had really bad issues with damp and mould on the upstairs ceilings and windows, water dripping into electrics etc. Was so damp it started to ruin clothes and shoes. We reported it so many times but they dragged there feet with the issue and blamed us for it. They claimed the mould and damp was from condensation due to two people sleeping in the same room... Over 6 months passed since reporting the issue and they installed a bathroom extractor fan and somehow thought this would fix the issue. Nothing changed and had to constantly chase them up and call them regularly for them to even acknowledge it. A few months passed and they sent a guy to look in the loft and inspect the area whilst we were out (still don't know if anyone actually came). Apparently he moved the insulation around and spread it out more but this did absolutely nothing. Fast forward a few months and they started ignoring emails and calls. Had to get a solicitor involved and threaten legal action for them to eventually accept defeat and they ended the tenancy early. So Id avoid renting with them and avoid the property on Hopes Farm View.
Hi Jordan, I just wanted to acknowledge the challenges you faced at the property and I’m sorry that despite everyone’s efforts, they were not resolved to your satisfaction. As you’ve named the property in your feedback the landlady has asked me to comment that an independent, specialist damp company stated that the issues were not caused by the property and also that the current tenants are not experiencing any similar difficulties. I know you may disagree with this, but in the interests of balance the owner was keen that her position was also reflected. From our point of view, I’m glad we were able to coordinate an early release of your tenancy and I hope you are settled in your new home. Best wishes. Andy Leo Director
5/5
GoogleNorthwood have helped me with my rental house for years. From the first meeting they were friendly, helpful, knowledgeable and always replied promptly. They found me the perfect tenants. I went back to them a few years later to find some new tenants during lockdown - no easy task - and again nothing was too much trouble, fantastic help, advice and service from the whole team. They've helped me with various queries over the years, always managing any issues with friendly professionalism and I can't thank them enough.PositiveProfessionalism
Thank you so much for your kind works Elizabeth and I look forward to us continuing to work together, Tyler.
5/5
GoogleOur experience has been excellent so far. They made the moving in process really straight forward and even provided a little welcome home box which was a really lovely touch. Jade had been very useful with any queries that we have had during the process.
Thank you so much for your wonderful review and five-star rating! We're delighted to hear that your moving experience was seamless and that you appreciated the welcome home box. Jade is thrilled to have been of assistance. We pride ourselves on responsive and helpful service, so your feedback is especially meaningful.
5/5
allAgents"Excellent Estate ..."
Norhwood sold my home in north Leeds recently. From valuation to managing viewings and through to completion they acted with complete professionalism. They were supportive and helped me through this somewhat stressful process.
5/5
GoogleI switched to Northwood as a selling agent as I was not getting the results I needed from a previous agent. The difference was night and day. The Northwood sales team, Richard and Emily, are friendly, efficient, motivated, professional and … More
Thank you ever so much for this fantastic review. It is great to hear that our sales team delivered that result. We work incredibly hard to find buyers for every home we sell and pride ourselves on providing a friendly, efficient service. Best of luck in your new home!
5/5
GoogleVery easy to work with estate agent, incredibly clear communication and no issues whilst we were tenants!
We are delighted to hear that our clear communication made your tenancy experience smooth and hassle-free.
5/5
GoogleNorthwood Chapel Allerton - reviewing as a purchaser. Karen was friendly and responsive and kept us updated through the process. She kept all parties informed throughout and checked-in occasionally to confirm that everything was on track. Viewings were well organised and we weren't pestered too much for the use of additional services, like some agents do. All in all a pleasant service.
5/5
GoogleHave had a brilliant experience with Northwood. Karen helped me out massively throughout my first home purchase, helping me navigate what proved to be a really stressful experience (due to other factors not Northwood), can't recommend enough.
Thanks Alexander. I'm really please to hear about your positive experience with Northwood and are thrilled that I could assist you so effectively during your first home purchase. Your recommendation means a lot to us. I always strive to make even the most stressful journeys as seamless as possible. Welcome home, and we're here whenever you need us again! Warm regards, Karen
5/5
GoogleI have sold and purchased a house through Northwood dealing with Richard and Abi. Everything went very smoothly from start to finish and were very helpful with the arrangements of the conveyancer. Abi and Richard are easy people to speak to and listen to everything you have to say. I wouldn't hesitate in recommending them in the future.
Thanks for your kind words Lucy. I’m glad it all went smoothly despite the little issue we had on the survey. I hope you get settled in to your new home quickly and if you need us for anything else please just get in touch. Richard.
5/5
GoogleEasy to work with. Made the process of finding a home to rent easy.
We are delighted to hear we made finding your rental home easy. Thank you for choosing Northwood, Katie.
5/5
GoogleNorthwood Leeds have managed my rental property for the last 4 years. They have been outstanding.
Thank you immensely for your five-star review and for entrusting us with your rental property management over the past four years. We are thrilled to hear you've found our services to be outstanding. Your satisfaction is our top priority, and we look forward to continuing our successful partnership.
5/5
allAgents"Fantastic letting agent...."
Fantastic letting agent. Always very friendly, professional and efficient. The team are very lovely and in particular Jade has been fantastic throughout my time renting through them. 100% recommend
5/5
GoogleReliable and trustworthy at all times! Keep up the good work Daniel and team!
Thank you so much for your kind words and excellent review. Daniel and the team are thrilled to hear such positive feedback. We pride ourselves on our reliability and trustworthiness, and we're glad to see that reflected in your experience. We look forward to continuing to serve you with the same high standards in the future.
5/5
GoogleNorthwood are a pleasure to work with. They were efficient and effective when buying a property (Karen and Andy in particular), and when it comes to putting a property up for rent, Daniel could not have made it go smoother. A great company to have working with you.
Thank you so much for your fantastic feedback! We're thrilled to hear about your positive experiences with Karen, Andy, and Daniel. Our team is passionate about delivering smooth transactions whether you're buying or renting, and your satisfaction is our top priority. We look forward to working with you in the future!
5/5
GoogleNorthwood have been excellent from enquiring to sell my father-in-laws house to completion of sale. Richard very professional & done some research to pitch the selling price & Karen excellent in keeping us updated with viewings, bids, offer accepted to completion. Would fully recommend Northwood top class Estate Agents
Thank you so much for your heartfelt review. We are thrilled to have made the sales process a smooth and positive experience for you. Richard and Karen, like all of our team, strive for excellence. Your recommendation means the world to us. Wishing you all the best in your future endeavours.
5/5
GoogleRelocating from almost 300 miles away, applying for houses to rent has been a bit of a headache. Daniel at Northwood made the application for a rental property so easy and stress free. Our application was handled quickly, he was very responsive to any queries, forms are all online and really easy to do, we are very pleased with the exceptional service on their end. We're chuffed to bits. Thank you so much 😊
Cheers Sarah. I'm really plesed to have helped in a tricky situation and will continue to work closely with you after you move into this one too. I'm sure you'll be very happy here in Leeds! Daniel.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Bristol won Gold; Northwood, Portsmouth won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.
