Northwood Leeds reviews

Thank you Leon. Delighted the process was smooth and our team proved helpful.

Thanks Lammy - much appreciated 😀 …

Thanks Sharon. It was our pleasure! hope you are settling into the new place well. Jade

Thank you so much for the review Andras!

Thank you for your wonderful review and for the five stars! We're overjoyed to hear about your positive experience with us. Navigating challenges is part of our commitment to our clients, and we're delighted that Daniel and the team could swiftly find you a second property. It was our pleasure to assist you through the process.

I’m very sorry that we have not been able to explain the situation well enough to you and you feel the need to review our practises as unfair but I’m afraid I must point out what you say is simply not true. We don’t reject all first offers to create a bidding war or otherwise, apologies that our explanation of the situation clearly hasn’t been correctly explained to you. When we have popular properties whereby, we receive numerous similar offers, we feel it correct to give all clients the opportunity to be able to put themselves in a better position to be successful against the competition. The vast majority of people would offer more for a property if they knew that we had other offers. We make it clear to anyone who offers with us they are welcome to leave their offers where they are but also allow the opportunity to increase knowing there are several parties vying for the place. After that chance is given the vendor is provided full details of all offers and makes their own decision on who to sell to. In no way is this done with every offer as you mention, if we had just one offer we would negotiate in the traditional way however we do this on every situation with multiple offers from different clients as it is honestly the fairest and quickest way to give everybody an equal chance. Please consider on the other side if we didn’t give those first people who offered the chance to increase, with the knowledge that other offers were in place, I’m sure they would feel it hugely unfair. Unfortunately in a busy market like there has been in recent years and multiple bids coming in more often than not, someone has to miss out. We make every effort to give people an equal chance as we feel that is the best way to handle this busy market and the vendor has the right to pick the most attractive offer. In the particular scenario you found yourselves in, whilst there was an expression of interest from your side the owners received several firm offers. One of those was a full cash offer, well over the advertised marketing price which they felt too good to turn down, especially given the pressure to agree something quickly to secure their own onward purchase. They then instructed us to accept this offer as it helped them secure that chain for them. Sorry again if this didn’t come across when you called but we’d welcome the chance to help you find a property and if you see another with us that you like please don’t feel you will be treated unfairly. Andy Leo, Director.

Thanks Steve for your positive review and for highly recommending us. We are thrilled to hear about your experience with our after-sales case handler. It's our priority to offer efficient and professional service, especially during challenging transactions. Your satisfaction is truly rewarding for our team, and we look forward to assisting you in any future property needs.

Thank you for your wonderful review. We're thrilled to hear about your positive experience with Daniel and Adam. It's fantastic to know that the rental process was smooth for you. We look forward to assisting you with any future requirements and are delighted that you're considering staying with us.

Thanks Amy. I hope you are enjoying the house. We look forward to continuing our work together! Daniel.

We're delighted to hear about your positive experience with Northwood! Your kind words for Jade and our team are truly appreciated. It's our pleasure to provide prompt assistance and ensure your satisfaction. Thank you for choosing us and for taking the time to share your thoughts.

Thanks Vanessa, We're pleased to hear that Karen was able to assist you effectively through the complexities of your sale. Keeping our clients informed is a top priority for us. Thank you for your five-star review and for choosing our agency.

Thank you so much, Chris, for your wonderful review! We're thrilled that Karen and our team could make your purchase smooth and limit the ineviatble stress of moving. It's our goal to provide exceptional service, and we're delighted to hear that we succeeded with your experience. We wish you all the best in your new property and are here should you need assistance in the future!

Thanks Joanne. All the best in your new home, if you move in the area again we'd be delighted to help! Jade.

Thank you for such kind words Darren!

Thank you immensely for your glowing review and five-star rating! We're thrilled to hear that Richard, Charlotte, Emily, and Karen's collaborative efforts exceeded your expectations. Your recommendation means the world to us, and we're delighted to have supported you with confidence and professionalism throughout your sale.

Thank you so much for your heartfelt review. It's truly rewarding to know Adam, Emily, and the team provided support throughout your journey. Our commitment is to smooth transitions, especially during sensitive times. We're touched by your recommendation and wish you all the best for the future.

Hi Thomas and many thanks for leaving some feedback. It was a pleasure to work with you and if you ever need us in the future you know where we are.

Thank you for you the great review Dina!

Thank you so much for your glowing review and the high recommendation! We're thrilled to hear about your satisfaction with our service and fee structure. Jade will be delighted by your kind words. It's a pleasure to support fantastic landlords like you. We look forward to continuing our successful partnership.

Thank you so much for your kind words and the five-star review! We're thrilled to hear that you had a brilliant experience with us and that Nathan and Richard were able to make the process seamless for you. We pride ourselves on excellent customer service and it's delightful to know we've succeeded.

Thank you for the review Puneeth. Pleased to have helped get your new tenancy started on a positive note. Hope you're happy living there! Jade

Hi Elvis. I’m really sorry about any mix up with your viewing. As I said to you in my email, my colleague Warren was there, and showed other people around so I'm not sure how you missed each other. I know it’s a busy area and there are … More

Cheers Zach. It was great working with you & Holly. Hope you're enjoying the new place now you're settled in! Dan