1/5
I would never recommend this agency to anyone. The Leeds agency took over 2 months to respond to our request to get our deposit payed back, and we've been lied over the phone on many occasions by their rep Isobel Kamiya, who's only clicked …

Trusted Agent profile · Leeds · West Yorkshire
Verified
★★★★★
862 reviews across 5 platforms
24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ
Part of Martin & Co, see every office.
Martin & Co's office in Leeds, West Yorkshire, at 24-28 Bridge End, is rated 4.6 out of 5 across 862 reviews on five platforms, including 369 Google reviews rated 4.4.
369
Reviews on Google
This office
17
Reviews on Facebook
This office
3
Reviews on Yell
This office
327
Reviews on View Agents
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146
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above.Read all 9 from sellers
I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ...Read all 13 from buyers
With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ...Read all 58 from landlords
I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ...Read all 226 from tenants
Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
1/5
I would never recommend this agency to anyone. The Leeds agency took over 2 months to respond to our request to get our deposit payed back, and we've been lied over the phone on many occasions by their rep Isobel Kamiya, who's only clicked …
5/5
As a landlord, I have been very happy with the way that this agent has managed both our apartments in Leeds since 2011. The staff are friendly and professional, and I believe that they provide the best service possible for both the landlord and the tenant.
1/5
Bad experience. No one arrived during the viewing. I had been waiting for half an hour in front of the property. It’s very unethical. Tried to contact office no, no one answered.
4/5
Service
Good efficient service with a great outcome when selecting a new tenant
Hi Grant. Thank you for leaving a review. Happy to hear you were satisfied with the tenant we found for you. Do let us know if there is anything else we can help you with. Best, Martin & Co
5/5
Brilliant
Brilliant, they pick up issues straight away and deal with them efficiently
Hi Lewis, thanks for your review! We hope the issues subside and you enjoy the rest of your stay in the property. Best, Martin & Co
5/5
Recently rented a City apartment through Martin and Co, from start to finish they were fantastic. We had a lot of interactions with other letting agencies who were quite frankly horrific, so it was very refreshing to deal with someone who …
1/5
They are not stellar in the service they have provided. Still waiting for furniture and internet one month after moving into flat. continually promise that things will be done and not keeping them. I would not rely on what they say they will do.
5/5
Speedy service with a smile :)
The team at Martin and co were, as usual, helpful and efficient (organising a tenancy from viewing to signed agreement in under 7 days) and a pleasure to deal with. Thank you.
5/5
My experience with Martin&Co thus far has been none other than excellent. I have been living in Leeds for almost 4 years now, using different estate agents and having various landlords for each year, with each one ranging from frustrating …
5/5
I recently chatted to isobel who works with the property management team. She is very pleasant to chat with, fantastic attention to detail with a great understanding of properties in the area. Helpfull advise with all my queries and in …
5/5
Excellent service and communication.
Michael has proved himself to be a very professional agent ,always keeping us fully informed of developments and nothing was ever too much trouble. He has proved himself very capable and made a potentially difficult experience seem very straight forward without any fuss at all.
4/5
Martin and Co (Leeds) have looked after my two properties in the centre of Leeds since I bought them in 2006. I have been very pleased with the service provided over this period of time, good tenants have been found quickly and any general …
5/5
I have been a landlord for several years in Leeds. I found the service to be better and more efficient than the two other agents I previously used. A tenant was found immediately at a very good rental value. The tenant is a professional …
5/5
I don't usually write reviews however I felt compelled too for Martin & Co. Similar to previous reviews, since Liam has taken over as property manager their has been no issues. His customer service is exceptional, he fixes issues fast and …
4.5/5
Great help
It was an easy and enjoyable process letting with the help of Josh from Martin & Co. Thank you
5/5
Martin & Co Leeds have been the best estate agents I have had manage my tenancy. The process was really simple and the people I dealt with for viewings were professional and fast to get back to my queries. …
5/5
Staff at martin and co has always been very friendly and helpful. They took the time out to help me find the right flat. As this was my first time renting, they explained the process and made sure everything went smoothly.
5/5
We have rented a property in Leeds city centre through Martin & Co Leeds for the past three and a half years. We have always found them to be very professional and accommodating. The team are always very contactable and friendly to deal …
5/5
As a Landlord, I can thoroughly endorse the services of Martin & Co in Leeds. The team are highly effective at getting alot of viewings and a very quick turn round on tennants. They are efficient and my input is minimal. Their knowledge …
5/5
Good team
I wanted to get an apartment as soon as possible. The staff worked with me to get it on time . A helpful and wonderful team .But my only observation was that the apartment was not cleaned professionally. Thanks a lot
5/5
Martin & Co went above and beyond...
Martin & Co went above and beyond our expectations. We met Rohan who was only suppose to show us 1 property but stayed with us most of the afternoon till we found exactly what we wanted. I would definitely recommend them.
5/5
Very helpful
He responded to queries quickly and was very polite and helpful.
Hi Sarah, it was a pleasure handling your application. Best Wishes to you in your new home.
5/5
I haven't met Liam in person, but he's clearly very able and committed to his role. He also has the perfect upbeat personality to deal with what must be a pretty stressful job at times. Thanks for your excellent service.
5/5
Really great experience living with Martin & Co! All repairs were responded to within the day, and our property manager, Liam Varley, was always ready to help with anything and helpful all year round. Thanks so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
9 reviews from sellers, rated 4.8 out of 5 on average. For example, Marie wrote: "Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above."
13 reviews from buyers, rated 5.0 out of 5 on average. For example, Caitlin wrote: "I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ..."
58 reviews from landlords, rated 5.0 out of 5 on average. For example, Mark wrote: "With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ..."
226 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."