1/5
GoogleStaff were helpful until we signed a tenancy agreement. We were told the flat would be professionally cleaned before moving in but we found it very dirty the bathroom smelled of urine, mouldy crockery in cupboards, litter under beds and …
Trusted Agent profile · Leeds, West Yorkshire
Verified
Martin & Co Leeds City reviews
★★★★★
862 reviews across 5 platforms
24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ
Part of Martin & Co, see every office.
Martin & Co's office in Leeds, West Yorkshire, at 24-28 Bridge End, is rated 4.6 out of 5 across 862 reviews on five platforms, including 369 Google reviews rated 4.4.
369
Reviews on Google
This office
17
Reviews on Facebook
This office
3
Reviews on Yell
This office
327
Reviews on View Agents
This office
146
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above.Read all 9 from sellers
Buyers13 reviews
I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ...Read all 13 from buyers
Landlords58 reviews
With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ...Read all 58 from landlords
Tenants226 reviews
I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ...Read all 226 from tenants
About Martin & Co Leeds
Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.
Reviews
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
Google5/5
TrustpilotMartin & Co Leeds
Lauren and Isobel have always provided an efficient and professional service whilst fully managing both of my flats.
Agent replied
Thank you for your review Chris. We will continue to work hard on your behalf. All the best, Martin & Co
3/5
TrustpilotNot too bad not too good
The agency did our paperwork really fast but we got some issues when we move into the house
Agent replied
Hi Stefania, thank you for your review. Sorry to hear you experienced some issues when you first moved in. We would love to discuss anything outstanding, your property manager will be in touch and I'm sure we can remedy any issues.
5/5
TrustpilotMartin & Co provides excellent introduction service
Martin & Co. Leeds City Centre, and Rohan specifically, helped me find a tenant for my flat in less than two weeks and provided the contracted service (introduction only). Their commitment and professionalism are highly commendable. Would definitely use their service again and recommend them to anyone I know.
5/5
GoogleIsobel, who showed me round the property, was very friendly and had a great knowledge of the local area. She's also been extremely helpful during the signing process and has responded to all our questions quickly and thoroughly. The staff in the office were also very approachable and helpful.
5/5
GoogleI have been using Martin & Co Leeds City for over three years, managing a property I rent out. They have always found tenants very quickly and have attended to all queries, problems and jobs that need doing immediately. I would recommend to anyone looking to rent a property out in Leeds.
5/5
View AgentsExcellent, personable and professional service
Excellent, personable and professional service with Martin and Co in Leeds - great help with sourcing the right property to rent with Georg listening to our specific requirements and ensuring a good match. Bailey then dealing speedily with the paperwork to ensure our application was progressed as quickly as possibly. Recommend.
5/5
GoogleI've rented various properties around Leeds using different letting agencies each time and I would definitely say that Martin & Co has provided the best all-around service so far! Particular mention goes out to Eirinaios who was fantastic …
1/5
GoogleI started my contract in my “NEWLY REFURBISHED FLAT” with no water heater. The issue took 1 month to resolve. No water heater is no small issue, It is legally considered a HAZARD, especially in freezing, cold weather, which should have been …
1/5
GoogleReally unprofessional letting agency. We found a flat that we quite liked in August and put an offer in through a guy called Umair to rent the property. However after chasing it up on several occasions we were completely ignored and Umair …
5/5
View AgentsHighly efficient and friendly
Claire looks 7 of my flats , she is proactive and very efficient . I highly tecomend her
Agent replied · 14 March 2016
Thank you Maha that's very kind! Best Wishes, Claire
1/5
GoogleI had one of my worst experience with this office in Leeds. The reasons are as follow: 1. chaotic staff, each time when you call , the person you want to speak with is not there, and when you leave him or her a message they will never call …
1/5
GoogleWithout a doubt the worst agency I have ever come across. I am a landlord and they are meant to be managing a property for me, but have lied on numerous occasions, tried to take commission from a workman I employed directly for work to be …
5/5
GoogleI wish I could honestly put 12 stars for Liam at Martin and Co Leeds. Ever since he took over our account I’ve had absolutely no issues or problems, whenever I need something done Liam has already done it with a massive smile. He makes the …
5/5
GoogleSold my flat with Martin and Co and they were honestly the best people I could have ever chose. They are very professional and some of the nicest people I've ever dealt with. They went beyond what any other estate agents had offered and …
5/5
GoogleI cannot recommend Martin and Co highly enough. I had my property on the market with a nearby estate agents for 5 months and had nothing but stress. As soon as I switched to Martin and Co my I knew I had made the right choice. Staff were …
5/5
GoogleI have lived in an apartment managed by Martin & Co Leeds City for a year and a half, between 2013 and 2015. Martin & Co Leeds City and its staff as a whole have been great throughout the whole period, from the first flat viewings, through …
5/5
Trustpilot5* service
My toilet was blocked.. got in touch with sue and she immediately sorted the problem.. thank you.. 5*
5/5
View AgentsFantastic
moving house is always stressful, but it's felt like a walk in the park with Marcus at Martin and co! Any questions I had, or even answers I hadn't thought of were promptly given! Such friendly service, any updates during the process were notified to me very quickly!!
5/5
View AgentsGood Service over many years
Lauren and John have both been of great help to me in the lettings and management of my two apartments in Citispace, over a period of several years. I am highly appreciative of their kind attention and their "nothing is too much trouble' attitude. Thanks again. Chris Loxley-Ford
5/5
View AgentsCouldn't ask for a better agent.
Martin and Co look after two properties in Leeds Center for me and nothing has been to much trouble for them, they took over the properties from another agent I had in the area, and I can not be more pleased. Professional, polite and everything bang on time.
4/5
GoogleI have been renting a flat with Martin & Co for nearly a year now, and I have found this company to be the best private lettings agency I have ever dealt with. The staff are friendly and polite. They helped find me a very affordable flat …
5/5
TrustpilotNever let me down
I have relied on Martin & Co to manage two rental properties for the last ten years. They have been consistently excellent in finding tenants, sorting problems and keeping me informed. They are always super helpful and efficient and I could not do without them.
5/5
TrustpilotNever let me down
I have relied on Martin & Co to manage two rental properties for the last ten years. They have been consistently excellent in finding tenants, sorting problems and keeping me informed. They are always super helpful and efficient and I could not do without them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin & Co Leeds City
What do sellers say about Martin & Co Leeds City?
9 reviews from sellers, rated 4.8 out of 5 on average. For example, Marie wrote: "Really responsive, helpful, knowledgeable and professional. Sue has been a real pleasure to work with and a cut above."
What do buyers say about Martin & Co Leeds City?
13 reviews from buyers, rated 5.0 out of 5 on average. For example, Caitlin wrote: "I had the pleasure of viewing a property with Dammy. It was the most professional yet enjoyable viewing I have had during my lengthy time house hunting, he has ..."
What do landlords say about Martin & Co Leeds City?
58 reviews from landlords, rated 5.0 out of 5 on average. For example, Mark wrote: "With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me ..."
What do tenants say about Martin & Co Leeds City?
226 reviews from tenants, rated 4.9 out of 5 on average. For example, DHARSHINI wrote: "I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID ..."
