Every review we hold for the Leeds office, from every platform, shown as written. First names only.
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5/5
TrustpilotFirst class service from start toβ¦
First class service from start to finish.
Louise Smith helped us get the property to market very efficiently, resulting in us finding the perfect buyer relatively quickly.
Sara Wilson then helped steer the sales process very efficiently, pushing exactly where needed, resulting in a relatively painless process for us & the buyer.
MB Β· 7 October 2026
Agent replied Β· 9 October 2026
Thank you for taking the time to share your wonderful feedback. We are so pleased to hear that the team provided exceptional support throughout your selling journey. Best wishes for the future and many thanks from the team at Wetherby.
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5/5
TrustpilotMy sister found the perfect home withβ¦
My sister found the perfect home with Manning Stainton after selling our family home. Sara Wilson supported my sister every step of the way and was on hand to answer any questions or concerns. Sara and the the team were very professional, friendly with excellent communication. We would highly recommend their services.
Jamie Β· 6 October 2026
Agent replied Β· 7 October 2026
Dear Jamie, We are so pleased we helped your sister find the perfect home and thank you for taking the time to write such a great review for the team at Wetherby.
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5/5
TrustpilotGurpreet is an experienced andβ¦
Gurpreet is an experienced and knowledgeable Letting Agent. Any queries I have about our rental property are dealt with efficiently and in a friendly and collaborative way. She is a team player and a credit to the company.
Dawn Β· 23 September 2026
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5/5
TrustpilotA very efficient and professional team
A very efficient and professional team with good support throughout my house purchase. Vicky was efficient and was excellent at communicating any updates or changes in situation throughout the process. They were also very good loading with the Seller's solicitors who they work closely with.
Jack Β· 7 August 2026
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5/5
TrustpilotSale of property
In our dealings with the staff at Manning Staintons, initially Nikki and then Leslie Alexander, we found that they were always helpful and willing to take the time to explain how the process was progressing. This was particularly so in our sale where the buyer had issues with finance which delayed matters. As we had not experienced this before it was good that Lesley kept us well informed and was able to give us reassurance, based upon her experience, that the sale was progress and that we would not have to start the whole process again.
Mr Β· 6 October 2024
Agent replied Β· 27 October 2024
Thank you for your kind review, best wishes Nikki, Lesley & all the team at Manning Stainton
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5/5
TrustpilotHonest opinions. Keeps you informed.
Finalised our house sale and I was extremely pleased that I picked up the phone to Manning Stainton first. From sound advice about the price to market the property to keeping me up-to-date on progress on the buyers side they were excellent throughout. Whether you prefer to speak to the daily or weekly, by phone or email, you can decide and they will adopt to how is best for you. I liked the text messages about viewings. Bel let me know the status of offers straight away and offered honest advice on them. Post offer phase, Yvonne was quick to respond to messages which I'm sure ensured the buyers were kept happy and meant the completion was as quick as it could be. Don't look anywhere else if you're selling a house in their area!
Helen Β· 28 September 2024
Agent replied Β· 24 August 2024
Thank you Helen. We pride ourselves on working as a team so it is great to see it has worked well for you.
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2/5
TrustpilotWhile the sale of my house wasβ¦
While the sale of my house was eventually completed, I canβt say the experience was a positive one overall. The process became very stressful, largely due to the lack of communication from the move manager, Carol Hartley. Calls were rarely returned, which left me constantly chasing for updates and added unnecessary stress during an already difficult process.
Mr Β· 8 May 2026
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5/5
TrustpilotExcellent service
I have been so pleased with the service from Manning Stainton and in particular Vicky who worked tirelessly to get the house sale completed. Communication was really good and the whole service was very professional.
Stephen Β· 2 October 2026
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5/5
TrustpilotGreat experience working with Kyle and Horsforth team
I feel that without the considerate, constant support of Kyle, I would have probably taken my property off the market. His regular calls to keep up my confidence finding a buyer, together with the long battle to get this protracted sale complete meant we had built up a great working relationship. He was resilient and understanding at alI times. Macy and Ellie were also really helpful and super friendly. Sarah is very lucky to have such a great team. Thank you Horsforth π
Julie Β· 11 September 2024
Agent replied Β· 27 October 2024
We are thrilled to hear about your positive experience with our team. It's wonderful to know that Kyle's dedication and support made a significant difference in your journey. We appreciate you recognizing the hard work and commitment of our entire team. We strive to provide exceptional service and it's rewarding to hear that we have met your expectations. We wish you all the very best in your bungalow.
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5/5
TrustpilotAs a first-time buyer
As a first-time buyer, Megan at Manning Stainton was super helpful and walked me through the whole process of buying a house. It made the whole thing much easier. She was always available on the phone if I had any questions and she regularly kept in touch with my solicitors as well so she knew how things were progressing from their point of view.
Anna Β· 5 July 2026
Agent replied Β· 15 July 2026
Hi Anna
Thank you for your super review of your first time purchase experience with us and in particular Megan. Wishing you all the best in your new home!
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5/5
TrustpilotAidan Harris
Overall the experience from Manning Stainton following us taking out the a rental contract wasn't great until we started dealing with Aidan. He is an incredible member to the team and completely turned around the service we received as a tenant. Whatever issue we encountered he was there to try and help us where he could and offer support. Very personal and understanding. Property inspections were friendly and personal. If you're a tenant or landlord make sure Aidan is dealing with your property. I can assure you that you won't be disappointed.
Ben Β· 7 September 2024
Agent replied Β· 15 June 2024
Hi Ben, thanks for leaving us a great review. I'm glad you were happy with the service!
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5/5
GoogleRemi was brilliant from the first viewing and with ongoing support during the purchase of the house. She kept in regular contact and was always there to answer any questions in a warm, helpful and reassuring way. Couldnβt have asked for better service.
Linda Β· 28 November 2025
Agent replied Β· 25 January 2026
Thank you Linda, enjoy your new home!
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5/5
GoogleJust bought a house with my partner in Horsforth. Macy at Mannings was dealing with her sale and came through when all the other agents were lacking. I found myself ringing her before my own agents to keep up with the sale. Would definitely recommend !!
David Β· 29 October 2025
Agent replied Β· 12 November 2025
Thanks David! We are gateful that you would recommend us, all the best.
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5/5
TrustpilotHelpful throughout a long process
Helpful throughout a long process. Good communication and always willing to answer queries. Jack and Lauren were extremely helpful.
Claire Β· 9 June 2026
Agent replied Β· 16 June 2026
Claire Reidy,
We're so glad we could provide clear communication and support throughout your process. Thank you for your kind words!
Manning Stainton Estate Agents
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5/5
TrustpilotExcellent Service from Julie Ann Stokoe & Deborah Tooley at Manning Stainton Estate
I recently rented an apartment in Leeds through Manning Stainton Estate, and I want to extend my heartfelt thanks to Julie Ann Stokoe and Deborah Tooley for their exceptional service. From the very beginning of the rental process, they were incredibly professional, responsive, and helpful.Julie Ann and Deborah made the entire process smooth and stress-free. They were always available to answer my questions, provided clear and detailed information. Their friendly and approachable manner made me feel comfortable and well taken care of throughout the entire process.I highly recommend Manning Stainton Estate, especially Julie Ann Stokoe and Deborah Tooley, to anyone looking to rent in the Leeds area.
Akinyemi Β· 30 August 2024
Agent replied Β· 27 October 2024
We are delighted to hear that you had such a positive experience with Julie Ann and Deborah. We are thrilled that you found them to be helpful and responsive.
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5/5
TrustpilotThank you Isabelle!
Once we were accepted for our new home, Isabelle Smith, helped us immensely. I will never be able to thank her enough for her efforts. She has been there to answer any calls/emails straight away, she has been available to us without hesitation. Has processed everything so quickly, explained everything that we needed to do and informed us of the progress / next steps. Isabelle has answered all of my questions (even the silly ones) and has always been so polite, friendly and professional. As a small family we have been through a really tough time recently and just knowing that Isabelle was at the end of the phone or an email doing everything she could brought great comfort. We always felt like her priority which is just amazing because I know we definitely aren't the only people she was helping but we never felt like she wasn't there for us. We will be forever grateful - Thank you so much for all of your hard work!
Natalia Β· 27 August 2024
Agent replied Β· 27 October 2024
We are so happy to hear about your positive experience. It is wonderful to know that you felt supported and well-informed throughout the process. We are proud to have team members like Isabelle who go above and beyond to provide exceptional customer service. It's really kind of you to recognise Izzy's efforts. Thanks, Andrew
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5/5
TrustpilotWe had a very positive experienceβ¦
We had a very positive experience renting through Manning Stainton Property Management. Throughout our tenancy, Adam Kemp was always professional, responsive, and helpful whenever we needed assistance. Any queries were dealt with promptly, and communication was clear and courteous throughout. Thank you to Adam and the team for their excellent service.
Mr Β· 5 June 2026
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1/5
TrustpilotI rung for a valuation on my property
I rung for a valuation on my property. I spoke to one lady informed her it was rented and tenants are vacating the property so it would be sold as vacant possession. She booked appointment for valuation.
One day before the visit, received a call from another employee asking me to confirm appointment and I would be there. She then asked if premises had tenants. I confirmed house has tenants, I would be there on day of valuation and property will be sold as vacant possession.
On day of the valuation, I received a call and lady asked me if house had tenants, I informed her it has andΒ tenants would be moving out as they have somewhere to move to.
She said, company do not do valuations if tenants are living in the premises. I told her I'd already spoken to, two of her colleagues and informed them, tenants were there and they booked the valuation.
Explained I found it confusing why valuation was booked and why it was never mentioned company does notΒ do valuations if tenants are living there.
I got theΒ "they should have told you, then the apologiesΒ blah blah blah."
I would understand it if one colleague by mistake did not inform me about the tenant issue but for two colleagues to not tell me borders on incompetence.
She told me to ring back and re-book once tenants have gone.
5 days later I rung and informed lady on phone, tenants had moved out I'm looking to re-book appointment for valuation.
She booked appointment then queried as to how i manage to get tenants out so quickly.
I explained tenants had a place to go to and they simply moved out bit sooner after I explained to them that estate agents will not do valuation with sitting tenants.
I informed her my son has moved into the house.Β
( I did not want to property empty for obvious reasons)
She then told me that she does not think it's a good idea for them to do valuation or to sell the house as the "customer relationship" has broken down is not good due to the issues we've had so far.
I tried to explain to her issues were not of my doing and that it should be me complaining about the "customer relationship" and not the other way round as I gave all the information that was requested.
Impression I got was that she wanted me to listen and not reply back.
When I did try to say something back, the lady said she's terminating the call and put phone down.
The "customer relationship" is definitely broken down now.
It was an unbelievable experience and a unprofessional way to run a business. Very disappointed with the service and attitude.
A zero minus rating would have been appropriate if it was available.
Audi Β· 10 October 2026
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5/5
TrustpilotShriya has been great from start toβ¦
Shriya has been great from start to finish. She has been very friendly and helpful and was always happy to answer any questions that we had throughout. Sheβs a real asset to the team. Thanks again for all your help Shriya!
Olivia Β· 13 August 2026
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5/5
TrustpilotHouse purchase
We recently bought our house through Manning Stainton. Ann was great at keeping us updated throughout and liaising with all parties involved.
Was great to have a consistent contact like Ann who would chase where necessary.
Thank you very much!
Emma Β· 19 August 2026
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5/5
TrustpilotBeyond professional agency!
Estate agents often get a bad press and unfortunately many are deserved, so when we appointed Manning Stainton we were ready to have to drive the sale of our property ourselves. Im thrilled to say we had nothing to do apart from some paperwork. We never had to make a single phone call to check anything, MS rang us very frequently to keep us updated every step of the way. With a good number of viewings arranged, the house was sold within the first week. Their recommendation for the solicitors was first class, as they also were super efficient. All in all, Charlotte Poutney was the perfect contact for us, customer focussed and highly efficient. I have no hesitation in recommending Manning Stainton to handle your property needs
David Β· 15 August 2024
Agent replied Β· 27 October 2024
We are so pleased to hear that you had such a positive experience with us. It's wonderful to know that you felt supported and informed throughout the entire process. We strive to provide exceptional service and it's gratifying to hear that our team, particularly Charlotte Poutney, exceeded your expectations. We appreciate your kind words and recommendation.
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5/5
Trustpilot5π experience!
Our move manager, Lauren Moore, was so helpful, kept us updated throughout and had such amazing communication. Nothing ever felt like too much trouble, and she genuinely went above and beyond to help us whenever we needed it. She was always quick to respond, reassuring when things got a little stressful, and made sure we always knew what was going on.
Our experience with Manning Stainton as a whole has been fantastic. Everyone we dealt with was friendly, professional and helpful, and we always felt like we were in safe hands throughout the process! Definitely recommend π
Sophie Β· 6 October 2026
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5/5
GoogleStefan and the team were tireless and brilliant. He got me a very good price in a difficult market and was a pleasure to deal with. Many thanks π β¦
Jamie Β· 6 March 2026
Agent replied Β· 6 June 2026
Hello Jamie
Thank you for taking the time to leave your positive review, all the team really appreciate your feedback.
Kind Regards
All the team at Kings Group, Tottenham & Haringey
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5/5
GoogleFrom organising to see the property to making an offer, Remi was very professional and quick to respond. Communication was excellent
Joe Β· 15 May 2026
Agent replied Β· 27 May 2026
Thank you Joe for your feedback. Weβre pleased the experience felt smooth and effective for you. All the best from us all.
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