Manning Stainton Leeds reviews

★★★★★ 5/5

Google

Macy was lovely and kept me up to date!

Caprice · 30 July 2026

★★★★★ 5/5

Trustpilot

Evie and Isabelle's valuable help

I'm delighted to share my exceptional experience with Isabelle Smith and Evie Longley at the South Leeds Letting office. From the start, Isabelle and Evie demonstrated remarkable efficiency, speeding up the move-in process far beyond the usual timeframe. Their kindness and supportive nature made the entire transition seamless and stress-free. They consistently responded promptly to all our queries and concerns, ensuring we felt valued and well taken care of. Their professionalism and dedication truly set them apart. I highly recommend Isabelle and Evie to anyone seeking a smooth and pleasant letting experience. Thank you both for your outstanding service!

Sarah · 16 July 2024

★★★★★ 5/5

Trustpilot

Quick and easy, thank you

Thank you to Matthew and Annabel, from the Otley Road branch, for organising my 86 year old mums house sale. Annabel was professional, friendly and patient with mum ensuring she didn’t feel rushed and was kept fully informed of everything that was happening.Mum had around 30 viewings and said she couldn’t even tell anyone had been in her home so thanks to Matthew’s dad who conducted her viewings. Great team we would definitely recommend them, mums home sold (subject to contract) 14 days after first walking into their branch!

Deru · 11 July 2024

★★★★★ 5/5

Trustpilot

Appreciation

I wanted to express my sincere gratitude for the outstanding service provided by Briony during my tenancy. Briony is prompt and efficient handling my maintenance issues was truly impressive and greatly appreciated. Manning Stainton team consistently went above and beyond to ensure that everything was addressed quickly and effectively.Additionally, Briony assistance in helping me move out early was invaluable. Briony professionalism and support made the process smooth and stress-free. It’s rare to find such a dedicated and responsive property manager, and I am truly grateful for all Briny's help.Thank you once again for your exceptional service.

Dr · 10 July 2024

★★★★★ 5/5

Google

Our house sale went very smoothly with the help from everyone at Manning Stainton, Horsforth, special thanks to Kyle who kept us updated and informed very regularly, thank you.

David · 24 February 2026

★★★★★ 5/5

Trustpilot

A wonderful team who have really looked…

A wonderful team who have really looked after us throughout our sale and purchase with such understanding of the huge step in life we were taking . Debbie is just great at reassuring and reducing stress levels and goes the extra mile to liaise with all involved. Charlotte I remember had such enthusiasm as she showed us around potential new homes and allowed us space and time to think. I also appreciated that whenever I called there was a friendly voice answering , I think at times this was Laura , always passed on our message and a return call was made to address any questions we had. I highly recommend the whole team and offer our sincere thanks x

Sharon · 2 July 2024

★★★★★ 5/5

Trustpilot

Just finally sold my mums house

Just finally sold my mums house. It wasn’t as straightforward as we first thought as the house was in a trust so there was a good few hurdles to jump! But thankfully we had Charlotte Poutney as our move manager. She guided us through all the way. Always just a phone call away. Charlotte was really friendly, approachable, and professional. Nothing was to much trouble. Myself and my Partner were really stressed as time went on but Charlotte always managed to calm & reassure us. So last Friday we had our “Happy Ending” Completion day! : )So once again a BIG THANKYOU to Charlotte Poutney!! 👏🏻👏🏻

Philip · 2 July 2024

★★★★★ 5/5

Trustpilot

An enthusiastic and dedicated team

Special thanks to Joanne, the Move Manager for seeing us through to completion with diligence and excellent communication. Also to lovely Lesley, who came to take the photos when there were workmen in the street, and revisited another day to do the external shots rather than make do with a camera angle that excluded them!All the staff I encountered seemed enthusiastic, helpful and motivated. The main reason for choosing Manning Stainton was that they are open every day. They conducted all the viewings. Some were outside their advertised office hours, so they are clearly flexible to meet their customers’ needs.

Sue · 30 June 2024

★★★★★ 1/5

Trustpilot

Don’t use!!

Don’t use!!! The whole old tenant new tenancy has been a fiasco! Poached my old tenants then had audocity to ask me for a reference! No inventory given to me, tenant having to email me (as advised of your staff).Surprisingly I was never asked to write a review like all other clients! This below is just a snippet of the stress I have endured despite informing the staff I am currently on maternity leave thus was stressed about no tenant/mortgage cost at all time high- someone replied to me on all below issues clearly clueless as to real world as zero compassion nor understood any of my complaint so sends another email saying ‘been confusion’ embarrassing, as incompetent as his staff, makes sense now. I have used these beeps for the past 6 years for one of my rentals. I have to say I am never remembered.I have had nothing but issues, undue stress and incompetence and constant emails, phone calls.Firstly my tenants were encouraged to move despite already being in a tenancy with beeps until July! Then the audocity to chase me for a reference from my tenants poached! For my tenants for a new property with yourselves. Tenant was suppose to still be in situ until July! I wondered why they were not persuaded to stay in my property- so you can make another fee of course??I explained to one of clueless staff, I urgently needed new tenants as I am on maternity leave/ will struggle to pay the mortgage.Your agents asked tenants to take pictures- save them a job! Then a mixture of years old pictures and up to date ones were on the ad online which looked terrible. I found a tenant as bizarrely they were in desperate need of somewhere, sent their gran to view apparently so not sure fully happy with the house, never encouraged to view themselves, however I was told they viewed- lie number 6 from beep beeps The thing that disgusted me more than anything was a viewing taking place without my say so, it was arranged through the tenants then I was asked if they can go ahead? I was lost as to when they were shown in my house, was told tenants agreed!Next- find out from current tenants that the agents failed to show up for this viewing so kindly one of my tenant showed them around- they informed in a rush and can move in 2 weeks. My tenant then left and demanded 2 weeks rent as they had paid me a full month and because of the viewing they did had all the info! So I asked for beep beep beeps expert opinion should I refund 2 weeks rent, simply up to me was the response.Constant emails from new tenant saying beepers have told me to tell you this and that and this and that- why can they not be properly informed of how to complete an inventory and sign it I will never know, I have with all the time & stress, going back and forth between old and new tenants felt like an estate agent myself.Still awaiting the tenants deposit into the deposit scheme, a month after their move in date, I hope your interest rate is high as holding this volume of money for that length of time on all tenancies is big money and a disgrace! Beeper high beep beep assures takes a few days! Yet took over a month! And only when I chased otherwise still be waiting. The tenants were given keys to my property days before the official move date which then invalidated my new landlords insurance policy.I hope nobody will endure just a fiasco especially when on maternity leave and let your staff know what maternity pay is in the UK and that not everyone is even on contract work and gets maternity pay so having no tenants puts them under so much financial strain,’the team’ give no hoots about this! Use a real estate agency where you don’t have to do their job for them! One who can read emails and understand!

Lenny · 23 June 2024

★★★★★ 5/5

Trustpilot

Thank you so much to Karly Bibby! …

Thank you so much to Karly Bibby for being very proactive, helpful and there for me over the last year+ (yes that’s right it’s been a journey!) in navigating me finding my ideal house within my budget and in the area I wanted. I am delighted to have been passed through to the move managers now and can’t wait to get the keys to my new place soon. As a first time buyer I had a LOT of questions and Karly answered them all, was patient and also has kept me informed of everything throughout with great communication. Thank you again, would highly recommend. It’s been a pleasure and I’m so so grateful.

Katie · 13 June 2024

★★★★★ 5/5

Trustpilot

This is the second time I’ve dealt with…

This is the second time I’ve dealt with Manning Stainton, this time I’ve been looked after by Ellie. The process so far has been easy and smooth and Ellie has kept in touch with me throughout the process. I would highly recommend Manning Stainton if you’re thinking of selling your property!

Jo · 25 August 2026

★★★★★ 5/5

Trustpilot

Amazing team!

I found the team, especially Debbie, to be extremely helpful and nice!

Amelia · 23 June 2026

★★★★★ 5/5

Google

I had an excellent experience with this agency. Michael was extremely helpful in my (long) search for a flat and he went out of his way to help me even with my own selling process, recommending me options and giving me general advice. He was honest and knowledgeable about every property I went to view. He kept in mind my preferences and was able to find and recommend suitable properties. He always followed up on any queries or issues I had. I would 100% recommend him to anyone looking to buy in the area and even if you aren't buying in the area, he'll find someone who can help :)

Irina · 6 June 2024

★★★★★ 5/5

Google

I used Tottenham &Haringey branch services to let my property out. The whole process went well with just minimal issues which were resolved by the staff as soon as they arisen. When it comes to service I received, there were a couple of things which stand out for me. Firstly, I was well informed about the offered services and different options available to me. Secondly, all my queries were answered without delays. I mostly dealt with China, who was just amazing but I would also like to mention her colleagues Shivali and Summer who support me at different stages of the letting process. I'd definitely recommend this estate agency.

Ed · 6 June 2024

★★★★★ 5/5

Trustpilot

Excellent service for selling my mothers flat

I sold my late mother’s retirement flat through this company and have been impressed with them throughout the process. They were very knowledgable regarding previous sales, price, and timescales involved. They kept my up to date on viewings and any interest. Also they were keen to get me the right price offer. In particular Charlotte Poutney, the dedicated move manager was excellent. She went above and beyond to keep all parties up to date on a weekly basis with whether sale process, outlined any issues, sticking points, and tried to push things along with all the people in the chain. She was very personable and gave confidence to the whole processs. Thank you to all the staff involved.

Marisa · 5 June 2024

★★★★★ 5/5

Trustpilot

Buyers review

Buyer reviewViewing: very accommodating , allowing multiple views without complaintOffer:fast and responsive during the initial negotiationPost offer : my move manager Charlotte was very responsive, helpful, and kind during the whole process. She kept things moving along even in adverse conditions, and kept me up to date regularly. Overall, although my purchase fell through, this was no fault of the team at MS and I would reccomend them as an agent from a buyers perspective, and wouldn't hesitate to buy with them again.Edit: my purchase has now un-fallen through and the team were again great at helping me through the process all the way to exchange and completion.

Vishal · 31 May 2024

★★★★★ 5/5

Google

Bought my first home earlier this year and could not be more grateful for all the help Macy and the team at Horsforth provided throughout the process.

Amy · 24 February 2026

★★★★★ 5/5

Trustpilot

Wouldn't hesitate to recommend selling your home with them

We've used Manning Stainton a couple of times now when selling a house in North Leeds. They would always be our first choice for a reputable, local firm. We dealt with a few different members of the team who each handled different stages. Everyone we spoke to was courteous and efficient. The initial stages of the valuation and securing a buyer were handled by Maisie and Tiyana. The viewings and negotiations were handled very effectively and we had regular updates throughout the process. Once we had a buyer in place, Charlotte Poutney took over to hold our hand through to completion. As we were buying a new build property, the process was quite a long one with some delays. Charlotte was really patient and kept in touch throughout. We always felt like Charlotte was on the case even if things had gone a bit quiet for a few weeks. We never felt the need to do any chasing from our end. In fact there were a few times where Charlotte would chase me to see if I'd had any updates from anyone. On the day of completion, everything was in place by mid morning and we could just get on with the physical move knowing the finances and keys were all sorted.

John · 27 May 2024

★★★★★ 5/5

Trustpilot

We have used Manning Stainton twice…

We have used Manning Stainton twice now, and they are absolutely fantastic. Everything handled smoothly, quickly, and without fuss. They aren't pushy, they go above and beyond, and can't recommend them enough! Thank you so much to Debbie and the team!

John · 9 July 2026

★★★★★ 4/5

Trustpilot

Many thanks to Sara our liaison and…

Many thanks to Sara our liaison and James with his input on all the viewings.

Maryam · 27 May 2026

★★★★★ 5/5

Trustpilot

Exceptional Landlord Experience Over Two Years

My name is Olugbenga Greg Ojeaga. We have lived in one of Manning Stainton properties for over two years, and the experience has been consistently outstanding. The home has been well maintained throughout our tenancy, and any issues that arose were dealt with promptly and professionally. Their call‑out service is exceptional every request has been handled quickly, with clear communication and genuine care for our comfort and safety. It’s rare to find a team so reliable, responsive and committed to high standards, but they have proven themselves time and again. Their customer service is excellent, their approach is friendly yet professional, and they make renting feel effortless. We are genuinely impressed and highly satisfied with the level of service we’ve received.

Greg · 7 September 2026

★★★★★ 5/5

Google

I recently bought my first home, and as a first-time buyer I found the whole process quite daunting at times. Kyle has been absolutely fantastic throughout what turned into a very long sales process due to a complicated chain. He kept me …

Heather · 30 September 2025

★★★★★ 5/5

Trustpilot

Positive experience

I had a really positive experience with Manning Stainton while viewing a property in Leeds. Janice Freeman (the agent i met) was absolutely lovely, professional, friendly and very helpful throughout. She clearly understood what we were looking for and took the time to listen. She even arrived before I did and was already there ready for the viewing, which I really appreciated. She made the whole experience feel relaxed and pleasant while still being very professional. Thank you, Janice, for being so welcoming and helpful. You gave me a very good impression of Manning Stainton and made the viewing experience a genuinely positive one.

Anonymous · 6 September 2026

★★★★★ 4/5

Trustpilot

Great service from Jessica & Ellie

When deciding which estate agency to use to put out house on the market, the deciding factor was the superb service from Jessica & Ellie.Both were really helpful & friendly & came across genuinely interested in our property.From the first time to the last time I spoke to them their service never faltered.Jessica kept me updated with the progress throughout & always did what she said she was going to do, making follow up phone calls to keep us informed.We were unhappy with the photographs taken by the professional photographer but I appreciate this isn’t the fault of Manning Stainton but I couldn’t give 5 stars for this reason.Other than that, I would highly recommend.

Jennifer · 21 May 2024