Trusted Agent profile · Leeds
Verified
★★★★★
2,832 reviews across 2 platforms
113 New Road Side, Horsforth, Leeds, LS18 4QD
Part of Manning Stainton, see every office.
Manning Stainton's office in Leeds, at 113 New Road Side, is rated 4.8 out of 5 across 2,832 reviews on two platforms, including 415 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Manning Stainton won in 2026.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service snd communication
We have been very pleased to be kept informed on a very regular basis with the progress of our sale. Ellie has been very efficient in following up viewings and advising us of the outcomes. Communication is one thing i felt we could expect from Manning Stainton and so far to date it has been excellent. Ellie is friendly and helpful.
5/5
TrustpilotManning Stainton were very helpful in…
Manning Stainton were very helpful in finding a retirement apartment for me, especially Niamh who was very professional throughout and kept me informed at all times.
Thank you for your lovely comments Judith, and in particular mentioning Niamh, we really appreciate it. Regards, Helen
5/5
TrustpilotDebbie has been fantastic
Debbie has been fantastic, weekly updates , used this company before and will use again ,, many thanks for all your help
Thank you for taking the time to leave a review Kathryn much appreciated hope you are settling in :) Debbie
4/5
TrustpilotReliable letting agents!
we were in our property for 1.5 years and for about the last year had a great agent, Taleb. The reason why it is 4 star is that there was a period where our original agent had left and we had not been informed, so we had been sending emails to the letting agents and receiving no response but also weren’t aware of any changes. Since Taleb took over however, any maintenance issues or other questions were answered in great time and we have been happy with the renting process with Manning Stainton. Thank you
Thank you for your review!
5/5
TrustpilotWe had a fabulous service from start to…
We had a fabulous service from start to finish with Mannings. Kyle particularly stood out with his knowledge and help. Thank you for making selling and buying an easy process.
5/5
TrustpilotSouth Leeds Lettings
Evie Longley and the team at South Leeds Lettings were fantastic throughout the whole process of us moving home!
Hi Alan, thanks for the great feedback. So glad you had a good service from Evie!
5/5
TrustpilotJan was lovely in showing us around a…
Jan was lovely in showing us around a great flat and made us feel welcome. Great service
We're so glad to hear you had a positive experience! We appreciate you taking the time to share your feedback.
5/5
TrustpilotCharlotte Poutney was brilliant
Charlotte Poutney was brilliant working on the sale and purchase of our property and the property we purchased, she made was very responsive and knowledgable. Thanks Charlotte :)
Dear Daniel, Thank you for taking the time to leave a review for Charlotte. We really appreciate it. Kind regards Amy and The Headingley Team
5/5
TrustpilotBought a house through manning…
Bought a house through manning stainton, speaking directly with Megan hirst, service is top notch, notified of every thing without any delay each time, great communication and a smooth process, thanks again
5/5
GoogleA huge thank you to China and team who took on my property to let. It was very professional and a smooth service. All my queries were responded to quickly and was reasured by her helpful advice. Thanks
Hello Lorna Thank you so much for taking the time to post a review. The team really appreciate it .Thank you for being such a great client to work with. Kind Regards
5/5
TrustpilotClear communication and assistance
Deborah helped us when offering on a property. She kept us updated throughout the process and assisted with finding a surveyor. She made the process straightforward for us and communicated clearly.
5/5
TrustpilotPro active and supportive
Reliable, clear, informed and supportive throughout.Hannah was a very positive and pro active professional and I strongly recommend her.
Dear Dave, Thank you for taking the time to leave a review for Hannah. It made her day. Kind regards Amy and The Headingley Team
5/5
TrustpilotFrom start to finish Manning Stainton…
From start to finish Manning Stainton have been amazing from sorting return visits to chasing solicitors to completion. Would definitely recommend Zaini and the other staff were great.
Hi Arron,Thank you for taking time to leave us the review regarding Zaini and the rest of the team. We hope you enjoy your new home.
4/5
GoogleThe team at Tottenham worked tirelessly to get me a buyer. They were professional from the very beginning. They were polite and respectful at each viewing and always gave honest and constructive feedback. Very happy with the outcome and would highly recommend the Tottenham branch.
Hello Rosey Thank you so much for taking the time to post a review . The team really appreciate it . Thank you for being such a great client to work with. Kind Regards All the team at Kings Group, Tottenham & Haringey
5/5
TrustpilotJust to say a big thank you to Isabelle…
Just to say a big thank you to Isabelle Smith for all your help and great communication and updates regarding our property Many Thanks
Thank you for review. I'll make sure this is passed back to Adam!
5/5
TrustpilotWonderful helpful staff
Wonderful helpful staff. Quick to respond when needed and made everything clear when your head is in a muddle, as it usually is when moving!Thank you Team!
Thank you for the review! We'll make sure your comments are passed on.
5/5
TrustpilotQuick offer, exceptional service so far!!
Following the instruction to market our property, progress has been faultless. Marketed on Friday and sold to the first viewer on the following Tuesday. From the initial visit from Matthew and his return to measure and photograph the property the communication and handover to the staff members dealing with the different aspects of the process has been seamless. Matthew offered a very friendly and professional approach and then passed the baton to Jack who has been extremely efficient and offered first class communication with updates. Following the very professional and friendly handover by Jack I received a prompt and informative call from Yvonne who has offered to guide us through the legal process with the solicitors, who were also very prompt in sending the paperwork to us. So far this stressful process of selling a property, which we have done several times with various agents, has been anything but and I am feeling confident for the rest of the journey, through to completion. Will write a review again at the end of the journey.
Thank you for your kind words Richard. We hope that you are just as happy with our service when the time comes for you to leave you next review!
5/5
TrustpilotHelpful!
Deborah Tooley was extremely helpful. Everything from her quick response via email, helpful information on the phone and able to accommodate our move in date. 10/10 service!
Hi Allan, thank you for your lovely review, it is great to read that Deborah could be of so much help!
5/5
TrustpilotWould recommend
The staff are fantastic here. Very professional and helpful
Thank you for the positive review! Great to hear you've had a good experience and thank you for sharing the feedback.
5/5
TrustpilotAfter two unsuccessful attempts with…
After two unsuccessful attempts with other estate agents, I jumped onto the good ship Manning Stanton.Whereas my earlier ideas were met with derision and stubbornness, Jacob Onyando listened attentively and was open to suggestions.By going that extra mile, our home was sold in less than one week.Later viewings were cancelled by us, it was job done.I can't praise this team enough, and top marks to Jacob who is surely going places.
Hi Mark,Thanks so much for leaving a kind review!When in trouble come and find Jacob at Manning Stainton! Fingers crossed the sale goes through seamlessly for you!
1/5
TrustpilotAvoid. Worst agents I’ve used.
We have a number of rental properties and Manning Stainton are the worst property management agents we have ever used. The staff are clueless, they take weeks to respond and the whole thing was a shambles from beginning to end. At one point they tried to rent out the property whilst I was still living in it, despite being told it was occupied and when the tenancy could commence. They then lost me almost a month’s rent as the tenant couldn’t move on that date. They also lost the keys to my property. Would not recommend at all.
Good Morning,I'm really sorry to hear about your experience so far. I'd like to discuss further and hopefully find a positive outcome moving forward as we value our customer feedback. ThanksJohn
5/5
TrustpilotEmma kept me updated regularly and…
Emma kept me updated regularly and nothing was too much trouble for her. Would highly recommend Emma
We are delighted to hear about your positive experience. We appreciate your kind words about Emma and her dedication to providing excellent service. We are committed to providing our customers with the best possible experience.
5/5
TrustpilotKnowledgeable, Helpful, and Professional, Thank You, Gloria!
We had a fantastic experience with Gloria today while viewing two properties in LS18. She was incredibly knowledgeable, helpful, and attentive throughout. Gloria really took the time to listen to what we’re looking for in a home and tailored the viewings accordingly. She went above and beyond by contacting the office on our behalf to get additional background information when needed. Her professionalism and friendly manner made the whole experience a pleasure. Thank you, Gloria!
5/5
TrustpilotLesley was professional and 10/10 from…
Lesley was professional and 10/10 from the moment she was assigned my property thankyou 😁
Thank you for your kind review, we hope you will be very happy in your new home. Best wishes Lesley, Nikki & all the team at the Wortley office
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Yes. Manning Stainton won Trusted Agent in The Trusted Agent 2026 awards.
