Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJacob Onyando First Class Service…
From the beginning we have experienced nothing short of a professional intelligent and clear interactions and service from Jacob Onyando. Jacob guided us through all the necessary processes in order for us to put in an offer with all the necessary paperwork.Jacob was very helpful and was there at the end of the phone if we had any additional questions. We felt very supported and knew exactly what was required of us. We felt as though Jacob Onyando gave us service plus and is a great asset to the Manning Staintons Team and service.
Sharon · 7 May 2022
★★★★★ 5/5
TrustpilotJacob Onyando first class service
From the beginning we have experienced nothing short of a professional intelligent and clear interactions and service from Jacob Onyando. Jacob guided us through all the necessary processes in order for us to put in an offer with all the necessary paperwork.Jacob was very helpful and was there at the end of the phone if we had any additional questions. We felt very supported and knew exactly what was required of us. We felt as though Jacob Onyando gave us service plus and is a great asset to the Manning Staintons Team and service.
Mr · 7 May 2022
★★★★★ 5/5
TrustpilotLooked after mainly by Megan Hirst who…
Looked after mainly by Megan Hirst who gave us regular updates. Also answered any technical questions and the expected outcome. Top service.
Mr · 15 September 2026
★★★★★ 5/5
TrustpilotThomas and Shameela were helpful
Thomas and Shameela were helpful. Although a bit delayed on communication but apart from that really friendly and clear and helpful with the services.
Aziz · 19 April 2024
Agent replied · 15 June 2024
Hello, thank you for your positive review! Your comments have been passed on to the team :)
★★★★★ 4/5
TrustpilotMade the house-buying process easy and hassle-free
I used Manning Stainton to buy my first house. They were really helpful in getting my purchase completed - they communicated really well with me and made the process as quick and stress-free as possible. My move manager was superb and a huge help in making sure everything stayed on track.The only slight issue was that I was told at the house viewing that there wasn't a chain - in reality there was, however it was only 1 person and this didn't end up affecting the length of the process.
Mr · 25 October 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave a review Jamie. Unfortunately our client's plans changed once the sale was agreed. However it's great that Charlotte and the rest of the Headingley team were able to keep things on track. Hope you enjoy your lovely new home. Kind regards Amy and the Headingley team
★★★★★ 5/5
TrustpilotOutstanding service from Horsforth Branch
I would like to say a massive thank you to the Horsforth branch of Manning Stainton, in particular Simone. The level of service Simone gave was exceptional, constantly keeping us updated throughout the whole process. Due to the length of the chain it was not always easy but Simone was always there to offer advice and guidance. Receiving an e-mail few days after the sale / purchase asking if settled in to the new house showed the personal touch that was there throughout the whole process, Thank you to everyone at the Horsforth branch.
David · 28 April 2022
★★★★★ 5/5
TrustpilotHouse sale.
After a long process of the sale going through, made lengthier from the purchase side. I was very happy with my dealings with the Horsforth branch. They kept me informed and chased things up whenever possible. Always pleasant and friendly. Ann Rimmington, Sarah Joseph and Karen Ross were my main contacts through this sale and deserve a mention. Apologies to other people not named. Too many to list. Overall very satisfied. Have used them before and would use them again.
Mr · 27 April 2022
★★★★★ 5/5
TrustpilotBest estate agent company
I bought the house with Manning Stainton before, so I decided to use them again, and I have to say that I don't regret that I did so, all the staff is very helpful, competent, and ready to answer to all your needs, our sale advisor was Sabrina Aujla, I really raccomend her and all the staff of Manning Stainton, thanks again oneore time.
Mr · 7 September 2024
Agent replied · 15 June 2024
Hi Rino, thanks so much for the kind review. Good luck in future :) Laura
★★★★★ 5/5
TrustpilotViewing an apartment with the agent Jan.
The experience of viewing the apartment was wonderful.The agent Jan was professional, effective and very amicable.It was a joy to view. Jan explained in full detail everything that was needed to know in a remarkably attentive and friendly way.Thank you for such a lovely visit.Kindest regards,Dante Tomasso.
Dante · 21 September 2024
★★★★★ 5/5
TrustpilotGreat communication by Megan H…
Great communication by Megan H throughout! She made selling the house as seamless and stress free as possible. Also worth mentioning Katie and Kit also who handled the conveyancing side. Solid work by all! Thank you.
Rachel · 8 June 2026
★★★★★ 5/5
TrustpilotWe are very happy customers!
We are very happy customers! Our challenge was to sell 2 flats and MS did it for us. Helen Taylor introduced us to an off market buyer and sold the other flat on the market, but this fell through. In a very stressful, but special week, Jess Fox secured for us a great price for the off market sale and quickly found an alternative cash buyer for the second flat! Gob-smacked!! We have been very impressed with Helen and her team, but Jess led both negotiations whilst Helen was away. Professional, responsive, efficient and great to chat with, Jess did a brilliant job: and vitally secured us 2 sales. Still a bit shocked to be honest, but very happy indeed. High praise and strongly recommended.
Ian · 12 April 2022
★★★★★ 5/5
Googleexcellent service from Zain, I came to view properties with my parents who's English isn't the best and the way Zain adapts his customer service for different people from different walks of life is outstanding. i will definitely recommend Zain and the rest of the sales team as the best agent in Tottenham.
Roberta · 6 June 2021
Agent replied · 6 June 2026
Hello Roberta,
Thanks so much for taking the time to post a review . The team really appreciate it . Thank you for being such a great client to work with .
Kind Regards
Kings Group, Tottenham
★★★★★ 5/5
TrustpilotMany thanks to Laura and her collegues…
Many thanks to Laura and her collegues for all their help with selling my home. They have ensured that I have been kept up to date every step of the way and provided viewing feedback which was very valuable. Any queries I have had have been dealt with swiftly and I have felt confident that I have dealt with a team of professionals at all times
Linda · 22 August 2023
★★★★★ 5/5
TrustpilotProfessional and easy to communicate
Deborah Tooley and her team at South Leeds Letting were very helpful . They had quick response to my enquiries and constantly kept me updated. The process of letting property went well.
Lianne · 10 October 2023
Agent replied · 15 June 2024
Hi Lianne, great to hear you've been so pleased with the service from Deborah & the team!
★★★★★ 5/5
TrustpilotOlivia was great
Olivia was great - clearly communicated everything at every stage of the negotiation with my seller. I always knew what was going on
Ryan · 25 April 2024
Agent replied · 15 June 2024
Hi Ryan, Thank you for thank you for taking the time to leave a review for Olivia. She really appreciates it. Kind regards Amy and The Headingley Team.
★★★★★ 4/5
TrustpilotProperty let - great service
Evie Longley in the South Leeds Letting has been a great help in letting my property out.She communicated at each stage and helped to push things along whilst I was on holiday.Thanks Evie!
Sam · 8 September 2023
Agent replied · 15 June 2024
Hi Sam, thank you for leaving Evie such a positive review!
★★★★★ 4/5
TrustpilotIt was a good experience overall
It was a good experience overall.
Rakesh · 19 May 2026
Agent replied · 21 May 2026
We're glad you had a good experience and found our agents professional. Thank you for your feedback!
Manning Stainton Estate Agents
★★★★★ 2/5
TrustpilotCould do better ?
We had a difficult experience acquiring a purchase. We were hoping for a quick sale and laid everything open for this to happen. The client of Manning Stainton took five weeks to fill in a sheet if questions. We feel Manning Stainton should have impressed more on the vendor to get this completed. Also when we arrived at our purchased house there were still items in the house undeclared by the vendor and clearly not checked by Manning Stainton. There appeared to be rodent droppings in the kitchen but Manning Stainton maybe not checked the house before the sale went through. The sold sign was still standing on completion day. Staff friendly but difficult to contact at times. Last three weeks up to completion there was no contact so maybe for future agents could diary in a courtesy call. Please check properties near completion to make sure they are ready and no items left that were not on the inventory and declaration
Peter · 29 September 2023
Agent replied · 15 June 2024
Morning Peter and Marienor, First of all congratulations on the move to your new home and I hope you are very happy there. I am sorry to read your review and comments around the service we have provided. I know sometimes the speed at which things move can be very frustrating and I want to assure you that the team and our Move Managers were pushing things through as best they could. I am sorry to hear that the property was not presented as it should have been when you arrived after completion and I am sure your solicitor will be able to process any claim you might have in that regard. We will of course look at what we could have done differently through your buying journey and try and learn from the feedback you have kindly provided. Again good luck with your new home and we hope you are very happy in it. If you want to email my directly with any further comments then please do at mm@manningstainton.co.uk. Best WishesMark Manning
★★★★★ 5/5
TrustpilotKatie was very useful and efficiently…
Katie was very useful and efficiently answered my questions and delt with my enquiry in a professional manner.
Daljit · 18 July 2024
Agent replied · 24 August 2024
Thank you for your review about Katie. We appreciate the feedback.
★★★★★ 5/5
TrustpilotGreat viewing
The viewing was very smooth and easy to chat and ask questions. As Janice knew the area too which helped. Great viewing, thank you
Medley · 25 August 2026
★★★★★ 5/5
TrustpilotSmooth process
Smooth process In and Sorted now 👍🏻Thank you Isabelle for an efficient sign up on the day
Rossco · 4 August 2024
Agent replied · 24 August 2024
Hi Rossco, thanks for the 5* review. Glad to hear you've had a good experience.
★★★★★ 5/5
TrustpilotBig thank you to Charlotte Poutney for…
Big thank you to Charlotte Poutney for helping me with my purchase. She was very helpful and prompt to respond throughout the entire process.
Liam · 26 March 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave a review for Charlotte. We really appreciate it. Kind regards Amy and The Headingley Team
★★★★★ 5/5
TrustpilotGreat customer service
Deborah Tooley was really helpful with the whole process and made it so seamless.Thank you Manning Stainton for being so professional.Hoping to continue the cordial relationship during my tenancy.
Ubby · 7 December 2023
Agent replied · 15 June 2024
Hi Ubby, Thanks for leaving us such a positive review. I'm glad you had a good experience with us.
★★★★★ 5/5
TrustpilotVery professional
Very professional, always happy to deal with you
Maureen · 2 May 2026
Agent replied · 11 May 2026
Hi Maureen,
We are happy to hear that you had a positive experience. We appreciate you taking the time to leave us feedback.
Manning Stainton Estate Agents
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