Trusted Agent profile · Leeds
★★★★★
2,173 reviews across 3 platforms
1, Dock Street, Leeds, LS10 1NB
Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,173 reviews on three platforms, including 256 Google reviews rated 4.1.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotJust bought my first buy to let…
Just bought my first buy to let property and have been dealing with Kelly , her passion and knowledge is second to none. I’ve been so impressed with her and the fact when you call the office the phone is always answered.
Thank you for this amazing review Sam, we really appreciate your feedback!
5/5
TrustpilotEfficient Service by the Ilkley Office
The service was efficient throughout. My contact (Ben Holmes) answered the phone promptly and called back as appropriate. I was kept updated throughout the process. The property is in a great condition and I am very happy so far.
Thanks for your positive review and feedback for Richard, it's much appreciated!
5/5
TrustpilotHelpful, trusted and highly recommended
Immediate respond to my email and appreciate Lisa help for clear instructions and information that I need to do for my first rental house. Thank you and will look for yours again for my next home.
Thank you for leaving me a lovely review, it’s been a pleasure helping you find your new home.Any questions you need whist you are doing your references please do not hesitate to contact me.
5/5
TrustpilotGreat customer service
We were interested in a property I viewed and had very quick and efficient responses from Declan and Luke to enable us to get through the process easily and stress free. All my queries have been answered, great customer service.
Thank you for the kind words Yasmin, really happy that you’ve had a good experience and we are wishing you the best with your move!
5/5
GoogleHad a really good experience with Amina helping me find a 2 bed in the city, she was really kind and knowledgeable. After showing me around the property I loved she helped me with my application form as I find them difficult and she took the stress out of flat hunting!
Thank you Sophie, It was my pleasure showing you around. Thank you for taking time out of your day to leave me a review!
5/5
GoogleI had a fantastic experience with Linley & Simpson. Mr. Charlie Torrance - my lettings consultant, did a commendable job in patiently facilitating all viewings and was highly professional. He has a well-rounded knowledge about properties in and around Leeds - and is a great person to do business with :)
Thank you Josh! I appreciate the kind words and I am glad you were able to find a suitable property!
5/5
GoogleWe've had a brilliant experience with Linley and Simpson, especially with Freddie as a letting agent. You could tell that they were genuinely invested in getting us a flat, and making sure it was the right one for us. Highly recommend going with this company - and thank you again Freddie!
Thank you for the great comment Megan! I’m pleased we were able to help you and Daisy find an amazing property. All the best in your new home!
5/5
TrustpilotHuge thanks to Kelly!
Great experience with Linley and Simpson, and a huge thanks goes especially to Kelly Boot - she has been so helpful throughout the entire letting process and is always on hand with any enquiries! Cannot recommend enough!
We have loved working on the new site and finding you a lovely new tenant, thanks for the review!
5/5
TrustpilotElectric socket fitting
Haley Oldfield. Always responds promptly and professionally to any situation that may arise. Recently requested an extra electric socket be fitted in back bedroom. Offered to pay for this but work was done with no extra charges. Thank you.
Thank you for your kind review. I am happy to have been able to help!
5/5
TrustpilotLinley and Simpson dealt with sourcing…
Linley and Simpson dealt with sourcing new tenants to the flat in a professional manner and answered any queries proficiently and quickly. All request calls were returned within hours. Would recommend their services.
Thank you for your positive feedback! We’re thrilled to hear that you were satisfied with our service in sourcing new tenants and that we could address your queries quickly and efficiently. It’s great to know that our prompt communication made a difference. Your recommendation means a lot to us! If you need any further assistance, we’re always here to help.
5/5
TrustpilotAs always
As always, they are helpful and quick. Last time Ruby sorted out everything for us. Thanks again. :)
5/5
TrustpilotMy insightful experience,narrowed down…
My insightful experience,narrowed down to exactly what I needed, my preference were also taken into consideration, all in all Luke Hutchison listened to me, I feel safe in finding a new place to call home.
I really apricate the kind words Oyindamola, thank you for taking time out of your day to write such a lovely message!
5/5
GoogleAmina who was the agent that handled my renting process was awesome. She made it so effortlessly easy and really quick with the time frame I was working with. Great company with great customer service. I’m grateful to you guys for helping me find my dream place 😊. …
Thank you Chinenye for your wonderful review. I am so glad we were able to find you your dream home. Feel free to get in touch if you need further help!
5/5
Trustpilottenant experience
They managed the property i lived in brilliantly, they were very accessible and very willing to support. Their response to complaints was prompt. They are amazing and the staff are always warm and happy to help.
Thank you so much for your wonderful feedback! We’re delighted to hear that our team managed your property so effectively and was always accessible and supportive. It’s great to know that our prompt response to any concerns and our warm, helpful staff made a positive impact on your experience.Your kind words mean a lot to us, and we truly appreciate you taking the time to share your thoughts. If you ever need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help!
5/5
TrustpilotGreat help and follow-up
We went for a viewing at Roundhay Place on Sycamore Avenue, and Lehila Owen showed up on time, was informative and upfront about the building, and helpfully followed up with me after I mentioned being worried about the application process.
Thank you for your kind works - it was lovely to meet you! All the best, Lehila
5/5
TrustpilotThe team have been more than helpful in…
The team have been more than helpful in arranging viewings and discussing properties. When I went to view a property the person showing me around, Aiden, was very kind and answered all of my questions.
I appreciate you taking the time to leave a review, I’m glad everything has worked out. - Aiden
5/5
TrustpilotLovely people & Efficient
My experience with this agency has been wonderful. flawless and they cared for my concerns and answered all my questions and emails promptly. I can honestly say that this has been my best experience with a rental agency.
What a wonderful review Lisandra, we really appreciate your kind words!
5/5
TrustpilotProperty viewing 10/10
Professionally conducted viewing today on a rental property by Sam from the York office. All my questions about the property were answered there and then and detailed information was provided on how to proceed with the application process.
Thank you for taking the time to leave a review, all the best for the future!
5/5
Trustpilotwe have found Linley and Simpson to be…
we have found Linley and Simpson to be excellent with their communication and also choice of properties . mark clayton of the harrogate branch always shows us and explains everything perfectly for us . we highly recommend this company and Mark
It was fantastic to see you again and this time, I hope you are successful with your application. It’s always nice to see some positive feedback so thank you very much.Kind regards Mark
5/5
TrustpilotExceptional Support During Referencing
Thank you, Jasmine Megaw (Linley and Simpson), for your exceptional dedication, kindness, and support during our referencing process. Your prompt responsiveness and clear guidance made a potentially stressful experience seamless. We truly appreciate your outstanding service
Thank you for taking the time to leave such a lovely review Olukunle. I hope you enjoy your new home!
5/5
TrustpilotSally Bird popped round on Monday for…
Sally Bird popped round on Monday for my home inspection and what a lovely woman Asked if I have any problems or anything she could help with But no I'm OK thanks for the visit
Hi Lee, it was a pleasure, thank you. Sally
5/5
TrustpilotWe had a great experience with Linley &…
We had a great experience with Linley & Simpson especially with Kelly. We got timely services which we requested throughout our tenancy period and even after. I will always recommend Linley & Simpson
We are always happy to help during and after a tenancy, good luck in your new home!
5/5
TrustpilotMark Clayton took me through a rental…
Mark Clayton took me through a rental property and was extremely knowledgeable about homes and the market in Harrogate. While this property didn’t suit our current needs, I’d reach out to him for further assistance.
Thanks so much for your recent reviewI am sorry that the property you viewed on west end was not for you. Good luck in your search and I hope to meet you again soon All the best Mark
5/5
TrustpilotPaula Dunham has handled all…
Paula Dunham has handled all maintenance issues we've had exceptionally well, keeping us informed and always checking in to confirm our satisfaction. Very pleased
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Linley and Simpson Leeds won awards at The British Property Awards in one year, most recently 2024.
British Property Awards winner in one year: 2024.
British Property Awards by year, 20242024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
Yes. Linley and Simpson won Gold for Letting Agent in Leeds (LS10-13) at The British Property Awards 2024.
