Linley and Simpson reviews

★★★★★ 5/5

Trustpilot

Special thank you to Tyla at the…

Special thank you to Tyla at the Holmfirth branch - after plenty of phone calls it was so nice to finally meet, Tyla came to do a routine inspection on the property that I rent and was incredibly patient with me when I had to reschedule due to eye operations and such like. I would recommend Linley & Simpson to any of my friends or family looking to rent a property. The whole team are lovely and always willing to help you wherever they can, and look after their tenants well. Thank you Tyla for all your recent help Jon :-) :-)

Customer · 11 September 2026

★★★★★ 4/5

Trustpilot

Issues resolved

Thank you so much to Kayleigh who, since her arrival at the Ripon branch has communicated promptly and professionally and has managed to resolve an ongoing issue I had . She has reassured me and made me feel listened to . I am very encouraged that the branch is now in good hands and I want to thank Kayleigh for helping to sort things out in such an efficient manner.

Catherine · 15 September 2026

★★★★★ 5/5

Trustpilot

We have had a very positive experience…

We have had a very positive experience with Linley & Simpson in managing our rental property. Most recently, Mia Barker handled the replacement of a cooker very efficiently, keeping us well informed, obtaining alternative quotes and helping to coordinate the work through to completion. Communication throughout was clear, responsive and professional, which made the process straightforward for us as landlords. Many thanks to Mia and the team for their support.

Alex · 14 September 2026

★★★★★ 5/5

Trustpilot

Excellent Service from Linley and Simpson…

We have let our property through Linley and Simpson the past four years which has been an effortless process. They provided a very efficient and professional service, solving any problems with ease. We decided to sell the property due to retirement and Linley and Simpson could not have been more helpful in arranging redecoration, viewings and managing the whole sale process. We are very grateful to Steven Noble who was outstanding in helping us sort problems with the property before it was sold. Nicola Sharples was also excellent as the sales coordinator and very professional managing the buyer . Thank you both.

Veida · 28 May 2026

★★★★★ 5/5

Trustpilot

Linley & Simpson were great to work…

Linley & Simpson were great to work with. They came out to discuss our sale promptly, were knowledgeable about the area and friendly, not pushy. They worked swiftly and managed to get our photos done and on the market extremely quickly for us, at our request. Thomas Barker was our main contact and he was responsive, professional, friendly and efficient, and the rest of the team were great too. Would use again and recommend them.

Sophie · 21 September 2026

★★★★★ 5/5

Trustpilot

Repairs

Reported a problem on Thursday last week with my shower. Sophie called within 12 hours for extra info and within 2 hours of that call a contractor called me to arrange a visit. Someone came on Monday to fix it and it was fixed within half an hour. Sophie was extremely professional, polite and engaging and got my problem fixed within a couple of days. Thankyou so much

Rebekah · 21 September 2026

★★★★★ 5/5

Trustpilot

Great service

Great service! Claira Benwell was very helpful and responded quickly to my enquiry. She resolved my issue efficiently and made the whole process smooth and easy. I really appreciate her prompt and professional support. Highly recommended!

Manman · 11 September 2026

★★★★★ 5/5

Trustpilot

Karla was great throughout the entire…

Karla was great throughout the entire process. We really appreciated how helpful, supportive and approachable she was throughout. She went above and beyond to make the whole experience as easy and stress-free as possible.

Roxanne · 4 September 2026

★★★★★ 5/5

Trustpilot

Lynley & Simpson: a great team effort :)

Lynley & Simpson in Harrogate have sold 2 houses for my partner and myself recently with no issues at all. They got us both a good price in very little time and were very professional and friendly in their dealings with us. Their Sales Progressors (Cal Siswick and Courteney) in York have been a massive support in terms of communicating with solicitors and other people in the chain which has made a big difference when negotiating the stressful phases of exchange and completion.

M · 2 September 2026

★★★★★ 5/5

Trustpilot

Linley& Simpsons is managed great with…

Linley& Simpsons is managed great with our renting processs. Everything is happened digital which is great for full-time workers so didn't have to speare some time to do document process. Special thanks to Agent Eleanor was realy helpfull, kind and cooperative with us

Mustafa · 19 May 2026

★★★★★ 5/5

Trustpilot

Everything up to this point in our…

Everything up to this point in our house purchase has been straightforward. Kieran has been very efficient and has communicated everything to us very clearly.

Louise · 13 September 2026

★★★★★ 1/5

Trustpilot

Landlord review

I have been a landlord with Linley and & Simpson for over 10 years and never had any issues but this last year has been terrible. They only communicate by email, they take forever to respond to simple tasks and significantly over charge for any work being done by their contractors so I have had to get my own contractors involved which then makes me wonder why I pay a management charge?

Sara.humphriesoutlook.com · 16 September 2026

★★★★★ 4/5

Trustpilot

LIsa Halifax was very helpful at all…

LIsa Halifax was very helpful at all times. Very informative and responded when she said that she would. Thank you.

Richard · 11 September 2026

★★★★★ 3/5

Trustpilot

I was a tenant served with a sec 21…

I was a tenant served with a sec 21 notice from my landlord via this letting agent. Their communication is really good. They organised a couple of repairs promptly and their staff were friendly and efficient. However they need to vet their landlord clients properly. From experience, they are not afraid to deal with a rogue & unscrupulous client in my view and will unconditionally take their side in the event of any disputes, which is surprising for such a reputable firm. I know some independent agents who were not willing to work on last minute sec 21 notices but L&L seemed to do so wish relish. Unfortunately I'm left with the impression that if you end up on the street as a tenant, these guys wouldn't care as long as agent & landlord been paid.

Liam · 20 May 2026

★★★★★ 5/5

Trustpilot

I recently moved into a Linley and…

I recently moved into a Linley and Simpson rental and the experience was great. Magni, Morgan and Michelle made the process really simple, from identifying the right property, supporting during the viewing then though the application process and final process. I'm happy to recommend them.

Dan · 15 September 2026

★★★★★ 5/5

Trustpilot

Great Service

Morgan was very helpful when showing me around two properties, and his general customer service was excellent. The company was helpful overall throughout the process, and I'd definitely recommend them

Joe · 19 May 2026

★★★★★ 5/5

Trustpilot

There was a leakage running through…

There was a leakage running through the wall from the upstairs right through the store room downstairs. I Keyleigh Hardy professionally handled the problem for me it was resolved.

Charity · 15 May 2026

★★★★★ 5/5

Trustpilot

Great customer service

Great customer service. Really appreciate the help and advice, given. Big thanks to Paula Dunham. For keeping me informed on work being done. From start to finish.

Andrew · 27 May 2026

★★★★★ 5/5

Trustpilot

Lauren at the Sheffield office provided…

Lauren at the Sheffield office provided exceptional service throughout the entire tenant finding process. She handled all the legwork professionally and efficiently, making what could have been a stressful experience completely seamless. From the initial property listing to securing the right tenant, Lauren's expertise and dedication were evident at every step. Her communication was excellent, keeping me informed throughout the process. I highly recommend Lauren and the Linley & Simpson Sheffield team for their outstanding property management services.

Bharat · 23 December 2025

★★★★★ 5/5

Trustpilot

Thank you Natasha!

Natasha Taylor at L&S Harrogate went above and beyond for my partner and I in what became a very long-winded and stressful moving process! We were not even direct clients as L&S were acting on behalf of the seller, but Natasha consistently stepped in and facilitated communication between solicitors for us when we were not getting the answers and support we needed. We cannot thank Natasha enough for all of her help and also massive thanks to Laura who stepped up when Natasha was out of office! You both gave us so much support when things were incredibly difficult and stressful. Thank you!!!

Lucy · 25 October 2024

★★★★★ 5/5

Trustpilot

Excellent communication from the start

Excellent communication from the start from Hannah, explaining the process clearly for a first time landlord and providing a detailed market analysis report to help support the valuation and decision to let. The property listing was very thorough and stood out online, as evidenced by 3 viewings within 24 hours of being posted online. Rebecca clearly did a great job of the viewings as we had two offers at asking price from the initial viewings. Both Hannah and Rebecca were brilliant throughout the letting process, arranging quotes and contractors for remedial works and keeping me updated on applications and referencing. Having considered 'online only' letting agents, it was definitely the right decision to go with the personal service from Linley & Simpson Wetherby and I wouldn't hesitate to recommend Hannah and the team to potential landlords.

EFB · 2 October 2024

★★★★★ 1/5

Trustpilot

Having to fight to get my deposit back

Having to fight to get my deposit back, unsubstatiated claim against my deposit with no evidence provided. It's been almost a month and a half. This company is laughable, they are purely incapable of managing properties. We had so many issues with them during our tenancy. If you have a choice don't rent with them.

Simon · 8 September 2026

★★★★★ 5/5

Trustpilot

5-Star Review for Ella's Contract Renewal Service

I recently worked with Ella Hodson on renewing my contract, and I couldn't be more pleased with the service she provided. From the start, I had numerous concerns about how to navigate the contract renewal process, especially given the rising costs. Ella not only addressed all of my questions with patience and expertise but also offered practical solutions to help ease the pressure. For example, one particularly helpful suggestion was incorporating a break clause into the contract. What impressed me most was Ella’s responsiveness. She always replied promptly, ensuring that I never felt left in the dark during what could have been a stressful process. Her guidance and professionalism made the entire experience seamless.Overall, Ella's contract renewal service deserves a full 5 stars. Highly recommend! And thank you so much, Ella.

Ying · 19 September 2024

★★★★★ 5/5

Trustpilot

What a lovely journey ❤️

I managed to find a property in Sheffield after 2 months of continuous search and arranged viewings. The only agency that really made my dream came true was linley and Simpson Ltd. The team are really professional made everything easy. I was honored to meet Kelly the lovely and very friendly officer in Sheffield branch and she really put big effort in terms of emails phone calls chasing references and so on. Thank you all and will 100% recommend your agency for everyone I know. Thanks Kelly and the rest of the team.

Onaheed · 10 September 2024