Trusted Agent profile · Leeds

Linley and Simpson Leeds reviews

4.8

★★★★★ Excellent

2,173 reviews across 3 platforms

1, Dock Street, Leeds, LS10 1NB

Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,173 reviews on three platforms, including 256 Google reviews rated 4.1.

Google logo

4.1 / 5

256

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,915

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

4/5

Trustpilot

Amina is an excellent agent

Amina is an excellent agent. Friendly, thoughtful and hands on. She also helped dealing with goodlord, which is a company that makes the process drag for ages. So, thank you Amina!

Frank · 22 March 2024

Agent replied · 24 August 2024

Thank you for your kind review of Amina!

5/5

Trustpilot

L&S Simply the Best Letting Agent

Linley & Simpson exceeds expectations! Their team combines professionalism with a warm and friendly approach. Their use of latest software ensures a seamless and stress-free experience. Overall, they're outstanding, and I confidently endorse them to anyone in need of a top-notch letting agent! Gabrielle, the letting consultant in Wakefield, provided exemplary assistance from our first inquiry to the key handover. She was exceptionally friendly and professional, ensuring clear and swift communication, with responses delivered at lightning speed.

Nishanth · 30 April 2024

Agent replied · 24 August 2024

Thank you so much for your kind words. I am so glad that we have made your move-in experience a positive one, as like you mentioned, it can be daunting finding a new home! We wish you all the best in your property.

5/5

Google

great Team! and Amina was exceptional in helping me find the perfect flat, her knowledge, dedication, and professionalism made the process smooth and enjoyable - the attention to detail, communication skills, and market expertise were outstanding!

Tomasz · 1 December 2023

Agent replied · 27 August 2024

Thank you Tomasz, I am glad I was able to find you a nice apartment, I hope everything goes well with your referencing process. Please feel free to get in touch if you need any help.

5/5

Trustpilot

Abigail Homes has been brilliant

Abigail Homes has been brilliant, handling some challenging maintenance issues for us. She always goes the extra mile. We’re very grateful for her excellent service.

Liz · 11 July 2024

Agent replied · 24 August 2024

Thank you so much for your lovely words, Liz. It’s a pleasure to help, I am glad you are happy with our service!

5/5

Trustpilot

Positive experience with Samuel Priestly

Samuel Priestly was very friendly and helpful. He showed me everywhere in the property and answered all my questions. Thank you, Sam.

AB · 30 August 2024

Agent replied · 27 October 2024

Appreciate taking the time to leave a review. I’m glad I could be so helpful.

5/5

Trustpilot

L&S: friendly & professional

Dealt with Megan & Morgan at L&S: both have been very attentative & informative with queries & a viewing regarding a property. Thank you both.

AD · 9 July 2024

Agent replied · 24 August 2024

It is amazing to hear that Megan and Morgan could help you with your property search, thank you for your kind words!

5/5

Trustpilot

The help I’ve been given by Mairi has…

The help I’ve been given by Mairi has been brilliant so efficient and polite guiding me through the process of moving house with a cheerful disposition

Stephen · 21 June 2024

Agent replied · 24 August 2024

It's wonderful to hear that Mairi has been so helpful and efficient in guiding you through the process of moving house! Having someone with a cheerful disposition can really make a difference during what can be a stressful time. It sounds like you've had a positive experience with her support. Best wishes with your move, and I'm glad Mairi has been there to assist you every step of the way!

5/5

Trustpilot

Speedy check out and fast deposit return

We lived in a Linley and simpson flat for 2 years and had a very positive experience. We loved living there, and whenever we had an issue, Linely and Simpson were always quick to respond. Their communication was great whenever an inspection or viewing was due as well. We were also very happy with the service provided by Steve in carrying out our check out and getting our deposit back to us much quicker than we expected.

Joanna · 25 April 2024

Agent replied · 24 August 2024

Thanks Joanna, really glad you enjoyed your time with us, hope to see you again in the future!

5/5

Trustpilot

Linley & Simpson

Linley & Simpson - estate agent Sophia Clough was extremely helpful in showing the property and sent me the application form promptly to start the application.

Sandy · 19 June 2024

Agent replied · 24 August 2024

Thank you for your review, it was lovely meeting you!

4/5

Trustpilot

Everything was rather simple and easy

Everything was rather simple and easy, not got anything to complain about:) Tyla was the person who dealt with us and was very helpful and also always available of needed.

Charlie · 4 April 2024

Agent replied · 24 August 2024

I am pleased you had a smooth check out process Charlie, best of luck to you and Chloe in your new home!

5/5

Trustpilot

I'm really impressed with the service…

I'm really impressed with the service received. Both Sharon Nettleship, and Richard Southcoat went above and beyond to make the whole process really straight forward

Robert · 6 July 2024

Agent replied · 24 August 2024

Thank you for your kind review. Your positive feedback is much appreciated!

5/5

Trustpilot

Account/ Portal Query resolution

Prompt response to deal with account portal query. Jennifer Lowe was particularly helpful and quick to engage the portal team to resolve our issue.

PHB · 23 July 2024

Agent replied · 24 August 2024

I’m glad we got the issue resolved quickly!

5/5

Trustpilot

The staff are really friendly and…

The staff are really friendly and approachable. They are all amazing people.Particularly Sam is such a nice and lovely person. His personality is just wow.

Palchen · 5 July 2024

Agent replied · 24 August 2024

Thank you for leaving a review, it was great to meet you. All the best!

5/5

Trustpilot

Great support all the way through

Really pleased with the whole process from applying to view all the way to signing tenancy Charlotte was always very helpful answering every question me and my partner put her way

BRANDON · 12 March 2024

Agent replied · 24 August 2024

Thank you Brandon! I really appreciate your feedback and look forward to handing over the keys to your new home very soon!

5/5

Trustpilot

Linley and Simpson have been so helpful…

Linley and Simpson have been so helpful from the start. Matt has been nothing but helpful with any support and queries we have

Hannah · 9 August 2024

Agent replied · 29 August 2024

Thank you so much for you review Hannah, great to hear you’ve been happy with our service!

5/5

Trustpilot

Kelly manages my account

Kelly manages my account and does an incredible job for me. As an investor and portfolio holder she seems to be available to me 24hrs a day and seven days a week. 😂 My properties are always let and she is always striving to maximise my profit and keep my tenants 100% happy. The rest of the team also offer friendly and efficient support. My business is staying for a very long time 👍🏻

Robert · 14 June 2024

Agent replied · 24 August 2024

It’s been a pleasure, thank you Robert!

5/5

Trustpilot

Agent was very helpful despite the…

Spencer was very helpful despite the short time frame and also ensured the condition of the house is at its best👍, overall service was top notch

Victoria · 14 June 2024

Agent replied · 24 August 2024

Hi Victoria,Thanks for the really positive feedback as I know the search became quite stressful towards the end with your tenancy end fast approaching.I’m glad we had the one flat that will be really suitable for you and your family and I hope you enjoy living there.Good luck with your move and the new apartment.ThanksSpencer

5/5

Trustpilot

I was introduced to Kelly a few weeks…

I was introduced to Kelly a few weeks ago . She explained in great detail how their business works and supplied me with all the information I needed about how they I operated , including all services and costs. She answered every question clearly and within no time we had a suitable tenant for our property, who moved less than one week after we purchased it . What more could you ask for .Geoff Antons

G · 26 May 2024

Agent replied · 24 August 2024

Amazing Geoff, thanks for the lovely review of Kelly, we aim to be honest and transparent whilst taking a proactive approach, we are glad this has been your experience too.

5/5

Trustpilot

Zak was absolutely fantastic when he…

Zak was absolutely fantastic when he showed me and my family a property is S2. The viewing experience was super comfortable and it was great how smoothly everything went.

Maria · 17 April 2024

Agent replied · 24 August 2024

We are glad everything went smoothly and you and the family enjoyed the viewing!

5/5

Trustpilot

Jodie was very helpful when assisting…

Jodie was very helpful when assisting me during the change of tenancy. She replied to emails very quickly and she made sure everything was ready.

Laura · 1 July 2024

Agent replied · 24 August 2024

I am glad I could be of assistance during the tenancy change! Best of Luck for the future- Jodie

5/5

Trustpilot

Professional and transparent

Had a lot of viewings and these were the most professional by far. Spencer was informative, transparent, and lovely. Thanks for all your help!

Robyn · 17 July 2024

Agent replied · 24 August 2024

Hi Robyn,It was lovely to meet someone else who enjoys property.I really appreciate the positive feedback.Lettings can be a 'distracting' sector. I like to simplify the process, provide the information people need and try, if possible, to make every search enjoyable and hassle-free.Thanks for your comments, it sounds like we're taking the right approach.Good luck with the move and the new place.ThanksSpencer

5/5

Trustpilot

Viewing at Trinity Court

Courtney has been amazing at answering all my questions she is very approachable and smiling all the time. My viewing has been amazing.

Chanakan · 2 August 2024

Agent replied · 24 August 2024

Thank you so much for your kind words and positive feedback. I’m delighted to hear that you had a pleasant experience during your property viewing, I’m more than happy that I could help.

5/5

Trustpilot

prompt and kind service

Zak was really helpful and lovely to speak to. He solved our problems very quickly thank you so much for a prompt service!

Yasha · 31 July 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave the review and so glad Zak helped!

5/5

Trustpilot

Kelly has been absolutely amazing from…

Kelly has been absolutely amazing from the first day i showed interest for viewing the property and she responds to every mail without delay.Thank you Kelly

Aderonke · 8 June 2024

Agent replied · 24 August 2024

Aderonke we are so happy you have a lovely smooth journey with Kelly, thanks for the review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Linley and Simpson's Google reviewsLeave Linley and Simpson a review

Awards

Industry awards

Linley and Simpson Leeds won awards at The British Property Awards in one year, most recently 2024.

British Property Awards winner in one year: 2024.

British Property Awards by year, 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Linley and Simpson Leeds

Has Linley and Simpson won any awards?

Yes. Linley and Simpson won Gold for Letting Agent in Leeds (LS10-13) at The British Property Awards 2024.

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