Trusted Agent profile · Leeds
★★★★★
2,164 reviews across 3 platforms
1, Dock Street, Leeds, LS10 1NB
Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,164 reviews on three platforms, including 256 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleMy friend and I had a great experience using Linley and Simpson to find a place to live in Leeds. Tom was amazing and very helpful, he showed us some different places and answered every question we had in a very friendly manner. Would recommend them and Tom in particular.
Thanks Marcelo! It was very nice meeting you and showing you the properties we had to offer. I hope you enjoy your stay
5/5
TrustpilotFinding a property through Linley & Simpson
Brad. G at L&S Leeds City Branch was incredibly helpful, patient and knowledgable. He listened to my list of property wishes and took me through the rental journey clearly ... thank you so much!!
Hi Karen,I really appreciate you leaving a review.It was my pleasure to help you get booked in, and it was very interesting to hear and learn about your profession.I’ll be much more educated the next time I am at the theatre!Hope to see you in branch soon!
5/5
TrustpilotRecent viewings and application process
Had a recent experience viewing and applying for properties to rent. I had Harry Russell as my agent and he was brilliant. He had a good clear communication style and was very helpful in explaining the application process. Everything went very smoothly.
Arlo, I was happy to help; and even happier that you’ve secured the place you wanted. All the best.
5/5
TrustpilotWe had a great experience with Jodie Robinson and linley and simpson
We had a great experience with Linley & Simpson especially Jodie Robinson We got the timely services we asked for throughout our tenancy and even after. I will always recommend Linley & Simpson
Thank you for your review, Leila! I appreciate the feedback, and I am glad the overall service has been great for you.
5/5
TrustpilotI had to move out early due to being…
I had to move out early due to being made redundant and Georgia was really helpful in getting the process of re-marketing the property moving quickly and was friendly and helpful from the start of the process.
Thank you for sharing your experience. I'm sorry to hear about your redundancy, but I'm glad that Georgia was able to assist you effectively during this challenging time. It’s great to know that she was both friendly and efficient in managing the re-marketing of your property.If you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re here to support you!
5/5
TrustpilotMs. Courtney Benson
My wife and I are very happy that Courtney Benson was the one who showed us the house and was very helpful with her thorough explanations and made us decide to rent the first house we saw.
Thank you so much for these kind words Mehrdad, it was lovely to meet you both. I’m looking forward to working with you to find you the best property for you.All the best,Courtney
5/5
GoogleAmina did a very good job with my viewing, you must be proud for having her in your team.Thank you Amina. I want to say thank you to Sebastian aswell, from the office sending all the information I needed and make it easy all the process.
Thank you Dimitri, we are glad we were able to secure you a nice apartment, we hope everything goes well. Feel free to get in touch if you need any help.
5/5
TrustpilotExecllenent prompt response to the…
Execllenent prompt response to the repairment issue. Natahsa updated us as often. Well done. The bathtub has since been working effectively.
Thank you for taking the time to leave this review, I am really pleased that you are happy with how this was resolved. I appreciate your kind words. It was a pleasure to help get this solved as quick as possible!
5/5
TrustpilotWe were fortunate enough to have found…
We were fortunate enough to have found a home to rent after owning our own home for nearly 50years.The staff at Linley and Simpson couldn’t have been more professional, helpful and kind through the whole process especially Lisa.
It was lovely to meet you at the property on Monday and I hope you are your husband will be very happy in the property, Thank you very much for your kind words!
5/5
TrustpilotMegan was excellent
Megan was excellent, friendly and efficient. Our toilet flush had broken, and she sorted a plumber to arrive within 20 mins, and it was all fixed a couple of hours later. If I could rate twice, I would.
Really pleased Megan sorted out the toilet issue asap, thanks for the review Thomas
5/5
TrustpilotThank you all at Lindley and Simpson
Thank you all at Lindley and Simpson. Great communication and attention to detail. Thank you Fiona Scott for going the extra mile in a recent letting to get things done in time for a new tenant to move in.
Thank you Justin, it was a challenge but we got there! Thank you for the great feedback and look forward to looking after you and your tenants in the future. Best Wishes - Fiona
5/5
TrustpilotJodie was a brilliant help at keeping…
Jodie was a brilliant help at keeping me informed and assured during a change of sharer agreement. I felt at ease and up to date and was surprised at the ease of this process. Big thanks!
It was a pleasure to assist you and I am glad you are happy with the end result! -Jodie
5/5
TrustpilotSupportive Staff
Just wanted to say how accommodating and helpful Amina was on our viewing. She was really understanding about trying to organise a viewing for me in a time that worked for me and was so lovely.
Thank you Ami for your lovey review. I am glad I was able to get you a nice apartment, I hope everything goes well with your move in.
5/5
TrustpilotAbsolutely amazing!
Absolutely amazing! Could not have asked for more. Lisa Halifax was great and did everything she could to ensure I was satisfied. Helpful and friendly and could not recommend enough ! 😃thank you
Thank you Tiffany for leaving me a lovely review, I’m glad I have been able to help to secure a property for you and your family!
5/5
TrustpilotMarie is brilliant at Linleys
Marie is brilliant at Linleys - she has really helped us in sorting out a letting and has a fine eye for detail and is great with both tenants and landlords - would totally recommend.
Thank you for the review Julie, very happy to help and I am glad you’re happy with the service!
5/5
TrustpilotWill Stipetic is one of the best property manager ever!
Excellent advise and attention from Will, he’s always responding to any problems in no time and follows up every time to know if the issue has been resolved. Thank you Will and the team!
Thank you Rafaela-Marie for such a lovely review, it really means a lot!
5/5
TrustpilotTom is great!
There have been a couple of issues, one related to a leak in the flat and one to a form that required completion. In each case, Tome kept me updated and provided responses to my enquiries.
Thank you for your feedback. We're sorry to hear about the issues with the leak and the form. However, we're glad that Tom was able to keep you updated and address your enquiries promptly. Your satisfaction is important to us, and we appreciate your feedback!
5/5
TrustpilotI was very happy with the professional…
I was very happy with the professional service from Wendy Passmore the senior lettings consultant (Wakefield) at Linley & Simpson, who arranged everything for me. She kept me informed through every stage of the process. She was promot with all repsonse & professional throughout. She has been on the ball from the get go, replying to emails efficiently and handling any questions I had or queries regarding the move. Highly recommend thank you so much for everything..
Hi Aaliyah, what a lovely review to read, thank you so much for the lovely words. It’s been a pleasure to support you through the process and I wish you the best of luck in your new property when the move in date arrives. Wendy.
5/5
TrustpilotBest experience of renting a property
I couldn’t have had a better experience with Linley & Simpson. The entire process, from viewing a property through to signing the tenancy agreement, was so smooth, hassle free and thorough in a way which gave me complete confidence. I would like to particularly commend Elise Crabtree who kept me informed the whole way through and nothing was too much trouble. Also Ben Holmes who was my first point of contact through to handing me the keys! I thoroughly recommend them.
Thank you Saranna, this is lovely to hear, it was a pleasure to help you throughout the process and we wish you all the best in your new home!
5/5
TrustpilotKelly was very welcoming when showing…
Kelly was very welcoming when showing us round the property, she was very knowledgable about the house I went to view and was at the door waiting to greet us (despite the bad weather!), thank you :)
Come rain or shine , our team will always greet you with a smile, so glad you were happy with Kelly, thanks for the lovely review!
5/5
TrustpilotAlex and Chelsea made the process of…
Alex and Chelsea made the process of renting out our flat quick and straightforward. Suitable tenants were found and all the admin and checks dealt with efficiently. Our new tenants also had a positive experience. Thank you.
Thank you so much for your kind words, it was a pleasure working with you and finding you suitable tenants. All the best!
1/5
TrustpilotCould not be worse
I rented a house in Barnsley after a video viewing which is very common in London and that was my horrible mistake. The property was extremely dirty, smelly and the front garden was simply full of garbage in addition to broken fence. I couldn't tolerate couple of hours and contacted the agency asking to leave by any cost. The agreement was to pay the rent until they find another tenant which I did. The agency didn't repair anything at all during that period and I had to servive somehow with no hot water in shower for 3 weeks. What were really hard to tolerate were rude answers full of disrespect and unprofessional behaviour. I had to send more than 20 emails to chase the rest of rent to be refunded plus the extra amount paid for a fridge which didn't happen. After more than 45 days I received a refund less than that agreed by the branch manger, after many exhausting explanations and delays.
Hello, thank you for the review. We are sorry to hear you feel you haven’t had a good service from the office. When you are requesting an early termination there is a lot of processes to follow and I believe the office even managed to get the landlord to waive the fee you should have paid. The Branch Manager has reached out to you as well to try and help resolve any further communication.
5/5
TrustpilotGrateful
We have been blown away by the professionalism, communication and quality of service from the staff, especially Chelsea, in dealing with us whilst searching for our next property. We are so grateful, and feel like we have been looked after and guided into exactly the right place, at the right time, by the right people. Thank you all so much!!
5/5
TrustpilotPaige acted in a professional and…
Paige acted in a professional and informative manner. Paige kept me updated at all times and was specifically proactive in keeping all informed regarding her holidays and who would cover.
Thank you so much for your review, it was my pleasure to help you in selling this property and I’m glad to have been able to help! Please don’t hesitate to contact me if you need anything in the future!- Paige
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
